We have a Firewall as well as a Synapse solution, and we have EDR, XDR as well. The Palo Alto Networks VM-Series Firewall is what we are using.
Cloud Next-Generation Firewall as a Service (30-Day Free Trial to PAYG)
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What do you like best about the product?
Cloud Next generation firewall offers us enterprise version of AI ML powered security without any manual invocation of deployments firewalls scaling and patching etc
It helps in automation of scaling up and down based on traffic
It helps in automation of scaling up and down based on traffic
What do you dislike about the product?
It is very expensive obviously compare to aws and azure firewalls
Limeted features with onprem
Complexity for small teams
Regoion availability as they dont have in some places
Limeted features with onprem
Complexity for small teams
Regoion availability as they dont have in some places
What problems is the product solving and how is that benefiting you?
It solves getting enterprised version which gives very interesting features to deploy and avoids any complexity in deployment of firewall rules and also helps in maintaining security compliances
Experience with integrated visibility and ongoing support fulfills requirements effectively
What is our primary use case?
What is most valuable?
From a Synapse perspective, they have better visibility, better CV detection, better exposure detection, and it is in a single tool, so we are happy with it.
The integration of Palo Alto Networks VM-Series within my existing network infrastructure and security tools is good; they are resilient, and we can integrate with anything easily.
What needs improvement?
There is one thing regarding Palo Alto Networks VM-Series that they need to look into, which is ISPM, Identity Security Posture Management, and other than that, I could see there are multiple things which they have already been doing well.
Technical support is good for Palo Alto Networks VM-Series, but sometimes for new feature requests, we are facing challenges. We are the conglomerate, so individual business has different requirements, which we are expecting some new requests for. Whenever any custom requirement exists in an existing tool, they are taking much time with the engineering team, which is the only thing I'm expecting them to improve. Other than that, this product is very good.
I think overall security is something they need to make into a single pane of glass to help the customer who is using only the single Palo Alto Networks vendor, so they will get end-to-end visibility in a single console.
For how long have I used the solution?
I have been using them for around three years.
What do I think about the scalability of the solution?
My experience with the scalability of Palo Alto Networks VM-Series is good; whenever we are facing any issues, they are helping, and it is a scalable environment.
How are customer service and support?
Technical support is good for Palo Alto Networks VM-Series, but sometimes for new feature requests, we are facing challenges.
How would you rate customer service and support?
Positive
What other advice do I have?
We are generally satisfied with Palo Alto Networks VM-Series.
I would rate Palo Alto Networks VM-Series technical support an eight out of ten.
I would recommend Palo Alto Networks VM-Series to others.
I am a customer of Palo Alto Networks.
Actually, we are trying to migrate to Cortex Cloud; currently, we are using Prisma, so we are in the phase to migrate to Cortex Cloud, but have not yet migrated, so I am not experienced with it and cannot give feedback about it.
We haven't used Prisma Access Browser.
Overall rating: 10/10
Palo Alto Networks Cloud NGFW - best solution of security
What do you like best about the product?
The best about palo Alto networks Cloud NGFW is ease of implementation and mangement is very advance . Also the TAC support of Palo Alto are very helpfull in the case you have some probelm with inplimentation . They provide a great support and amazing troubleshooting .
What do you dislike about the product?
The Palo Alto Networks Cloud NGFW is a amazing solition but compare with differnt vendors is very expensive . Inplimentation is required a backgraund of tehnical people that is very hard to find it .
What problems is the product solving and how is that benefiting you?
Solving the problem of cloud security in our organization, Palo Alto Networks Cloud NGFW protects applications used by our users from threats like malware and intrusion attacks without requiring additional solutions also we are using Glob Protect for our company. That make our connection more security using Globbal Protect our traffic is forward to cloud and after to internet .
Palo Alto Plug and Play
What do you like best about the product?
Honestly, it’s super easy to set up. I expected a bunch of configs and headaches, but nope, just plug it in, follow the setup wizard, and you're good to go. The UI is clean, and I didn’t need to Google every step. Also, the security features are solid out of the box, which is great if you don’t wanna spend hours tweaking every little thing.
What do you dislike about the product?
It can get kinda pricey, especially if you start adding a bunch of extras. Also, the logs can be overwhelming, like, too much info sometimes and not super clear unless you already know what you’re looking at. Would be nice if they had better filtering or summaries.
What problems is the product solving and how is that benefiting you?
Mainly it helped us stop stressing about securing traffic between our cloud stuff. Before, we had a patchwork of tools and manual rules and it was just messy. With Palo Alto’s NGFW, it’s all in one place, easy to manage, and way faster to set up policies that actually work. It also helped us keep compliance in check without spending forever doing audits. Just makes things smoother and less painful overall.
Digital Transformation project and having Palo Alto as the External Firewall
What do you like best about the product?
Their high end security and can be Used with third party integration
The support team was very helpful and the suppliers too
Easy to login frequent updates
Implementation was very easy to integrate with other firewalls
we are using it for managing our sd wan Across globe with our head office
The support team was very helpful and the suppliers too
Easy to login frequent updates
Implementation was very easy to integrate with other firewalls
we are using it for managing our sd wan Across globe with our head office
What do you dislike about the product?
complex to use than others and bit on the high-cost variants and bit of an overkill for smaller environments and certification and training cost way more than others.
What problems is the product solving and how is that benefiting you?
It acts as a central management tool for our head office and remote offices, and we are using it for VPN and SD WAN Management we intergrated it with PRISMA
I had a wonderful experience working with palo alto network cloud
What do you like best about the product?
I like using Palo Alto Networks Cloud NGFW everyday. It is my go to for getting strong security for my website. Jt integrates perfectly with the other interfaces.
Would recommend it to everyone who values sustainability and efficiency of security systems.
Would recommend it to everyone who values sustainability and efficiency of security systems.
What do you dislike about the product?
The complexity of finding the website ans navigate around jt can be reduced.
It took me some time to get familiar to the environment. It is great for AWS, but support on other cloud platforms feels limited.
It took me some time to get familiar to the environment. It is great for AWS, but support on other cloud platforms feels limited.
What problems is the product solving and how is that benefiting you?
It provides strong security for cloud environments, works well with AWS, and is easy to scale as needed. It also makes managing network security more streamlined and efficient.
Robust features that meets many use cases and catch scenarios, however slightly laggy load times.
What do you like best about the product?
I like the detailed policy/ rule creation that fits the companies hardware stack. There is no missing features so to say everything is well thought of.
What do you dislike about the product?
The thing I do not like about Palo Alto Networks Cloud NGFW is that there is a steep learning curve and the GUI is complicated, I hope for ease of use.
What problems is the product solving and how is that benefiting you?
It helps the company manage their firewall rules and policy accordingly based on the work that needs to be done or installing new hardware and using it to mitigate threats and it works well with our Elastic Stack. A common daily use case is giving exceptions to people traveling to different countries we give them a rule to allow traffic from there using the work companies laptop after they get approval while certain countries traffic is automatically blocked due to adversarial risks according to government policy that goes down toward regular IT companies and their infrastructure.
Comprehensive Security software for Enterprise needs
What do you like best about the product?
PANW's NGFW(PAN-VM Series) especially powered by Prisma Access is quite a novel solution for securing workloads and connectivity needs across Branch offices, DC, CSPs and Internet endpoints. It ensures your enterprise security needs are met at scale for large user-base(your employees/your customers) through varied deployments of your app stack in todays world as business continues to evolve with their needs/deployments.
What do you dislike about the product?
Deployment of the appliance-software in a cloud deployment is fairly complex especially with Availability in mind given appliances are stateful in nature when compared to a managed CSP offering. Also, the costs can run pretty high based on the package selection.
What problems is the product solving and how is that benefiting you?
PANWs Threat detection/malware protection/IPS-IDS solution are the main feature sets customers I work with care for. This are critical feature sets for application deployment especially when they are internet exposed.
An administrator
What do you like best about the product?
Simplified Deployment and Management, Cloud NGFW is easier to deploy and manage compared to traditional firewall appliances or virtual machines. Seamless Integration with Cloud Providers (especially AWS and Azure)
What do you dislike about the product?
Less Mature in Certain Cloud Environments, While strong in AWS and Azure, but its feature set in other cloud environments (like Google Cloud Platform) might be less extensive compared to its primary supported platforms.
What problems is the product solving and how is that benefiting you?
Problems
Complexity of Securing Cloud Environments: Traditional security approaches (like deploying virtual firewalls as appliances) in dynamic, scalable cloud environments can be complex to deploy, manage, and scale. This leads to configuration errors, security gaps, and increased operational burden.
Solution.
Improved Security Posture: By providing advanced threat prevention, granular visibility, and consistent policies, Cloud NGFW helps organizations strengthen their security posture in the cloud and reduce the risk of breaches
Complexity of Securing Cloud Environments: Traditional security approaches (like deploying virtual firewalls as appliances) in dynamic, scalable cloud environments can be complex to deploy, manage, and scale. This leads to configuration errors, security gaps, and increased operational burden.
Solution.
Improved Security Posture: By providing advanced threat prevention, granular visibility, and consistent policies, Cloud NGFW helps organizations strengthen their security posture in the cloud and reduce the risk of breaches
Enhance security with robust DNS and threat prevention features
What is our primary use case?
The use case varies. I use it as a gateway, and others use it for microsegmentation in the cloud. Additionally, some deploy it on-premises to protect specific environments. Most of the use cases are in cloud environments.
What is most valuable?
The most valuable features are the DNS security and threat prevention capabilities. The DNS security significantly enhances security through visibility and detection, allowing control over crucial traffic like DNS, which is often exploited by ransomware. Additionally, threat prevention and URL security are crucial licenses I recommend to customers, raising the security level substantially.
What needs improvement?
There are continuous developments with many new features coming every year. Although I receive feature requests from customers, I don't have any particular areas for improvement in mind right now.
For how long have I used the solution?
I have been working with Palo Alto Networks VM-Series for more than ten years.
What was my experience with deployment of the solution?
Setting up the VM-Series is usually very easy. The firewall can be deployed and set up within half an hour, though it depends on the complexity of the configuration.
What do I think about the stability of the solution?
In terms of stability, I would rate it eight out of ten. Perfection is unlikely as the dynamic nature of traffic and constant changes can result in occasional bugs despite regular updates. Perfection in stability remains challenging for any vendor.
What do I think about the scalability of the solution?
I rate the scalability of Palo Alto Networks VM-Series ten out of ten. It is easy to use with an excellent graphical user interface and extensive documentation, which contributes to its high scalability.
How are customer service and support?
I conduct most of the support myself and rate the overall support a nine out of ten. However, sometimes cases take longer to resolve, and there's always room for improvement, especially in terms of response time from higher support levels.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward and easy. The process involves registering and configuring the software, and with flex mode, it is easy to scale by purchasing additional credits for more CPU and RAM without needing new hardware.
What's my experience with pricing, setup cost, and licensing?
The pricing is more on the expensive side, but it is justified due to its functionality, reliability, and throughput, even with all features enabled. In comparison to FortiGate, Check Point, and Cisco, the performance does not degrade significantly. Although I rate the cost six out of ten, the features justify the higher expense.
What other advice do I have?
Overall, I rate Palo Alto Networks VM-Series an eight out of ten. While no product is perfect, I am satisfied with its performance and value.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
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