Sprout Social
Sprout SocialReviews from AWS customer
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Effortless Scheduling, Comprehensive Analytics
What do you like best about the product?
I like that with Sprout Social, we can effectively organize our posts into different campaigns or categories, allowing us to analyze what types of content resonate with our audience and adjust our strategies accordingly. This feature supports our efforts to create engaging content by identifying successful themes, such as human interest and holiday-themed posts, which tend to receive more engagement. Additionally, the batch scheduling tools are incredibly beneficial, simplifying the process of posting content across multiple platforms like Instagram, Facebook, LinkedIn, and Twitter. This efficiency means we can pre-schedule posts up to three times a week, which is essential since social media does not always get prioritized at our company. Furthermore, Sprout Social's robust analytics capabilities are crucial for understanding what works and what doesn’t, significantly aiding in our overall marketing strategy. I also appreciate the feature that identifies the optimal times for posting, helping to remove the guesswork from a task that currently lacks a dedicated owner within our team. Finally, the setup process was notably easy, especially with the support provided by the Sprout Social team, making the transition smooth and stress-free.
What do you dislike about the product?
The main concern I have with Sprout Social is its cost. I feel it is expensive, especially since I don't think we utilize all its features to the fullest potential due to social not being a priority at our company.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to schedule and analyze posts effectively, which streamlines our social media strategy. It reduces guesswork with optimal posting times and helps us categorize content to understand audience preferences, making social media manageable despite it not being a priority.
Good solution for social media management
What do you like best about the product?
Sprout Social offers me a one-stop solution for managing multiple social media accounts. I like being able to schedule posts and how easily Sprout lets me move scheduled posts around. I also like the smart dashboard that lets me monitor and respond to social media interactions and have found the AI image description tool to be fairly impressive.
What do you dislike about the product?
I wish Sprout Social were a little more worry-free. I have had multiple scheduled posts fail for inexplicable reasons and do not always get a message alerting me that the post failed. Sprout's ability to "listen" to social and news chatter is ok but I wish it was better.
What problems is the product solving and how is that benefiting you?
Before Sprout Social, I had to go into five different social media accounts to post and monitor interactions. Now, I can do everything I need in one place and monitor at a glance. I can also schedule posts far in advance and get a complete picture of my social media schedule on one screen.
Still learning but love it
What do you like best about the product?
I like that I can manage everything in sprout- from scheduling and publishing posts to tracking performance data and analytics. It feels like a one stop social media stop.
What do you dislike about the product?
I don't like that there isn't a way to tag people on social media in app.
What problems is the product solving and how is that benefiting you?
Sprout is solving the problem of not knowing what our audiences think of our social media presence.
Effortless Scheduling with Sprout Social
What do you like best about the product?
I really appreciate how easy Sprout Social is to use. It's a platform that simplifies my work, allowing me to post to socials effortlessly. The ability to schedule posts is incredibly valuable to me; it lets me finish a week's worth of posts all at once, which is super convenient. The initial setup was also very easy.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
Sprout Social allows me to schedule posts weekly, letting me complete a week's worth of content all at once easily.
BAM's transition to Sprout
What do you like best about the product?
Sprout has helped our agency streamline a ton of processes that could've been clumsy in the past with other platforms. We save a lot of time with Sprout that was wasted before.
What do you dislike about the product?
It's hard to choose a dislike about sprout, but I'd say since I recently started using the platform, I don't love that the platform can't g back and fetch data from channels previous to their connection date.
What problems is the product solving and how is that benefiting you?
Sprout is saving us time in social media monitoring. We take care of a ton of Facebook pages, and before it was a huge task to make sure all notifications were handled and checked, but now we have the great smart inbox which keeps everything in one spot.
Loving the new updates. Great tools!
What do you like best about the product?
My favorite update is the ability to edit posts for each social platform and then schedule each for unique delivery times based on peak timing statistics.
What do you dislike about the product?
Not a fan of having to log in and use a code to access account every single time. Good security, but very tedious and time consuming when emails are delayed.
What problems is the product solving and how is that benefiting you?
Aligning the anlaytics from each platform and breaking the data into consumable reports that the entire organization can understand. My productivity and social platform performance has increased thanks to the reports available from Sprout Social.
Easy, User-Friendly Platform
What do you like best about the product?
Sprout’s accessibility makes reporting seamless. We’re able to track numerous client metrics and present them clearly and concisely for any audience.
What do you dislike about the product?
Sprout rarely has connectivity issues, but when it does, they’re typically related to Facebook’s UI and may cause brief data blips.
What problems is the product solving and how is that benefiting you?
Sprout makes it easy as a one-stop shop for tracking reporting for social media accounts. It benefits us because of its user-friendly interface, making it easy to provide necessary data points to our clients, further demonstrating how our agency excels in what we do.
Not bad
What do you like best about the product?
Of the SMM tools, Sprout is most preferable.
What do you dislike about the product?
random glitchy issues. I've submit suggestions to improve experience before
What problems is the product solving and how is that benefiting you?
not having to log into each platform directly to manage them. Also the ability to track who has acted on what when a larger team is involved
The Best Place to Consolidate Your Social Media Platforms
What do you like best about the product?
I like scheduling my social posts with them and seeing how our social media efforts compare to our competitors.
What do you dislike about the product?
The pricing, I think it's a bit more expensive than the other social media managers out there.
What problems is the product solving and how is that benefiting you?
It has consolidated all of our social media efforts like scheduling, analytics, competitor analysis, reporting.
Makes social media posting and planning easy and streamlined.
What do you like best about the product?
It's easy to schedule social posts and collaborate among teammates.
What do you dislike about the product?
Sometimes it's a little slow to load, but that rarely happens.
What problems is the product solving and how is that benefiting you?
Helping to make social media posting and planning easy and streamlined.
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