Sprout Social
Sprout SocialReviews from AWS customer
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Easy & Fast
What do you like best about the product?
I really enjoy how user friendly the platform is and the optimal posting time suggestions.
What do you dislike about the product?
My only wish is that it would allow you to create or link TikToks.
What problems is the product solving and how is that benefiting you?
It is currently helping with time management since you can schedule out posts.
Love Sprout- here's why
What do you like best about the product?
I love using Sprout. It's rarely buggy and it's very intuitive. I like how easy it is for me to quickly schedule posts to go out, and I like that Sprout is at the forefront of app updates so I can quickly take advantage of things like scheduling Reels on Instagram
What do you dislike about the product?
It can sometimes get a little in the weeds with data while looking through the analytics. While I think it's helpful that they provide information via an icon near what I'm looking at, sometime it isn't quite detailed enough and it's a bit confusing.
What problems is the product solving and how is that benefiting you?
Sprout saves us time by having just one spot to go to post all of our material. I appreciate that. I also recently signed up for the social listening feature and I look forward to hearing how my community is impacted by my business.
Thorough product for social media specialists
What do you like best about the product?
The metrics tracking and reporting are some of the best feautures of Sprout Social when compared to competitors.
What do you dislike about the product?
It would be great if Sprout Social had a native app for MacBooks.
What problems is the product solving and how is that benefiting you?
The analytics it provides help us understand what our audiences are responding to.
Useful
What do you like best about the product?
The ability to schedule posts ahead of time
What do you dislike about the product?
The need for every photo to be cropped the exact same way in order for the post to look good.
What problems is the product solving and how is that benefiting you?
The ability to see how we are doing compared to our competitors and the need to schedule posts.
Powerful tool easily connecting you to everything you need
What do you like best about the product?
Calendar and scheduling across multiple platforms is simple using Sprout. It is also easy to set up a rigorous workflow to ensure that content is reviewed and approved within pre-established deadlines.
What do you dislike about the product?
I find it difficult to separate out audience metrics between organic and paid impressions. It is not immediately clear to me how to understand recent engagement trends and what is attributable to increased effectiveness between organic and paid.
What problems is the product solving and how is that benefiting you?
My company has multiple brands across a variety of social platforms, and Sprout allows us to easily write and schedule content across our channels and put together a rigorous content calendar.
One of the most robust SM management systems out there
What do you like best about the product?
Multiple channels to easily manage data and reporting across platforms
What do you dislike about the product?
Scheduled posts will fail on a regular enough basis for it to be a concern. No real integration with Tiktok yet.
What problems is the product solving and how is that benefiting you?
Customer interaction and responding to individual messages and comments is much easier
Coming from all native posting... this was a game changer
What do you like best about the product?
the scheduling is fantastic and I love how interactive the dashboard is!
What do you dislike about the product?
i wish comments were more logically laid out for talking between teams
What problems is the product solving and how is that benefiting you?
Not having to native post has solved most of our problems around reaching our audience at the correct times without someone always being on call
Versatile Social Software
What do you like best about the product?
Planning, scheduling and presenting to our clients is so easy through Sprout!
What do you dislike about the product?
I wish GA4 and Google Ads integrated into the analytics.
What problems is the product solving and how is that benefiting you?
All our social media planning and processes are in one software.
Have been using Sprout for over a year and Loving It as an upgrade to Hootsuite!
What do you like best about the product?
The analytical piece of Sprout social and the ease of posting and resharing - as well as watching competitor postings, are some of my favorite things about Sprout! I love being able to schedule PDFs to key stakeholders in our college.
What do you dislike about the product?
I wish Sprout could integrate with more. To have the option to integrate posts to google calendar, monday.com or other project management systems would be great. To also have the ability to reshare directly to LinkedIn!
What problems is the product solving and how is that benefiting you?
With being new to Sprout Social, only for a couple of weeks, I have reaped the benefits of Sprout being easily accessible and fast-changing. I am also thankful for the ever-updated emails that come out with assistance on how to create/ utilize Sprout in different ways.
The tool is amazing, for management, distribution, monitoring and reporting. Nothing beats Sprout.
What do you like best about the product?
The UI is such a step up from all the competition. It's expensive, but really hits the mark across the board.
What do you dislike about the product?
I wish the pricing was more competitive, but it is justified.
What problems is the product solving and how is that benefiting you?
It's enabling us to see what's happeni g with our brand and keep everything social in one spot. It reduces clicks and time to do something that should be easy anyways.
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