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Sprout Social

Sprout Social

Reviews from AWS customer

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External reviews

6,015 reviews
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External reviews are not included in the AWS star rating for the product.


    Shawn K.

Simplify your social feeds.

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
It works allright, it can be a bit messy though when trying to sort through categories.
What do you dislike about the product?
It could feel more intuitive, easier to navigate.
What problems is the product solving and how is that benefiting you?
Sprout saves us from having to create several social accounts for each site, and then simplifies the login process for our reps when the time comes to use/manage these socials.


    Kara I.

Great Tool and Easy to Use

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
The in-depth analytics report is my favorite aspect of Sprout Social. You can receive overviews of engagement and impressions for each account.
What do you dislike about the product?
The navigation can sometimes be a little challenging. Once you know how to use you're golden but the layout is not terribly intuitive in my opinion.
What problems is the product solving and how is that benefiting you?
It alleviates the problem of having to post on multiple platforms individually as well as trying to find detailed analytics.


    Priscila d.

Good help to manage Social Media

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
In my company we use it specially for 3 main tasks: Publishing, Reporting and Social Listening. Those 3 are very well developed in the tool.
What do you dislike about the product?
We are not big fans of the Smart Inbox, we use it only for reporting purposes, but not for answering our messages.
What problems is the product solving and how is that benefiting you?
The Calendar/Publishing makes it very easy to approve and publish the posts, as well as the Reporting.


    Leda P.

Great boost to your social media efforts

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
It's easy and intuitive to use. We also received a thorough onboarding at the beginning. The EmployeeAdvocacy tool it has is the best!
What do you dislike about the product?
Can't think of anything significant. Maybe the fact that sometimes that posts fail.
What problems is the product solving and how is that benefiting you?
It enables me to keep track of all posts/messages across all social media networks we are on and respond in a timely manner. Since I'm in a different time zone than our main target audience, the scheduling capability (along with 'best time to post') comes in handy!


    CAROLYN A. C.

very good

  • March 05, 2023
  • Review provided by G2

What do you like best about the product?
the social post is very easy to do and makes things faster.
What do you dislike about the product?
it could do more with an advanced version.
What problems is the product solving and how is that benefiting you?
making the porcess more efficient


    Kenneth H.

Sprout is a game changer!

  • March 04, 2023
  • Review provided by G2

What do you like best about the product?
Being able to schedule posts across various platforms at once.
What do you dislike about the product?
Everything worked exactly how I wanted it to!
What problems is the product solving and how is that benefiting you?
It saves us the time from having to post on each platform separately


    Conrad B.

Solid and holistic platform on the cutting edge of social media management.

  • March 03, 2023
  • Review provided by G2

What do you like best about the product?
Sprout is really helpful for community management, scheduling posts, and analyzing social data. What I like the best is that they continuously update the platform as social media channels evolve. It's really user-friendly while still having a good amount of organizational flexibility. Sprout reps are always super helpful and knowledgeable, and they've got a ton of resources to learn and improve our social strategy.
What do you dislike about the product?
The internal publishing and approvals process is a bit limited, which makes me outsource approvals when I'd really prefer to have it all be in Sprout. Inbox management is really solid, except that I'd really love to be able to filter assigned tasks by tags.
What problems is the product solving and how is that benefiting you?
Sprout makes it much easier to manage mentions and engagements as opposed to doing it in-platform, so it really helps with community management and engagement. It also makes it really easy to pull reports on social data metrics, which keeps our strategy as agile as social channels are quick-moving.


    Patricia O.

Makes scheduling posts super easy

  • March 03, 2023
  • Review provided by G2

What do you like best about the product?
I really appreciate the SproutLink in Bio feature for Instagram. It makes linking posts super convenient and more efficient.
What do you dislike about the product?
I wish Sprout Social measured reach in our monthly metrics, as well as shares on Instagram.
What problems is the product solving and how is that benefiting you?
It's helping us program our content ahead of time and use metrics to plan our strategy.


    Julianna C.

I love SPROUT

  • March 03, 2023
  • Review provided by G2

What do you like best about the product?
Being able to schedule content seamlessly across multiple platforms.
What do you dislike about the product?
There is nothing I don't like about sprout.
What problems is the product solving and how is that benefiting you?
Sprout saves me time when scheduling social content throughout the months. This allows me to do more trend forecasting and community management.


    Lynn W.

Intuitive design

  • March 03, 2023
  • Review provided by G2

What do you like best about the product?
The program is user friendly and easy to pick-up.
What do you dislike about the product?
I would like easy-to-follow pop-up note cards when learning a new feature. Moving away to watch a video is too time consuming.
What problems is the product solving and how is that benefiting you?
My primary use is evaluating the success of our content and finding ways to build and improve. I have found Sprout very helpful for that purpose.