Sprout Social
Sprout SocialReviews from AWS customer
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Very easy to use and see posts, DMs etc from FB, Twitter and IG all on one page/screen.
What do you like best about the product?
Easy of use, the ability to update internal notes and the ease of counting the number of messages received in the frequency of our choice.
What do you dislike about the product?
The fact that a single user sending 10 single line comments is counted as 10 message instead of 1.
What problems is the product solving and how is that benefiting you?
Easily replying to users when the reach out and allows me to manage 3 different social medias in one place.
EASY TO NAVIGATE AND HELPFUL TOOL
What do you like best about the product?
USER-FRIENDLY, AND PROVIDES HELPFUL AND ACCURATE INFORMATION/DATA NEEDED.
What do you dislike about the product?
FOR ONE YEAR I HAVE BEEN USING IT, AND SO FAR, THE ONLY THING THAT I DISLIKE IS WHEN SOMETIMES IT DOESN'T SHOW WHO'S TYPING INA ONE MESSAGE.
What problems is the product solving and how is that benefiting you?
SPROUT MAKES OUR JOBS EASY IN ANSWERING ALL SOCIAL MEDIA SERVICES ESPECIALLY WITH ITS FEATURES OF FILTERING AND SORTING MESSAGES.
Good social media management platform
What do you like best about the product?
Scheduling content for the month, responding to inquiries, community management for multiple accounts in central location.
This is better than other platforms because it allows you to handle multiple accounts/reviews in one place.
This is better than other platforms because it allows you to handle multiple accounts/reviews in one place.
What do you dislike about the product?
Universal assets on Sprout account so i don't need to create the same assets in each account; or a duplicate option
Notifications to all subscribed users for "notes"
Notifications to all subscribed users for "notes"
What problems is the product solving and how is that benefiting you?
Sprout allows me to handle all my social media accounts and multiple platforms in a central location. Productivity increases because i dont need to switch between apps to get things done.
Good for mid sizes. Not great for analytics.
What do you like best about the product?
Sprout is one of the few social media management systems that manage Facebook, Instagram, TikTok, Google My Business, Youtube, Twitter, LinkedIn, & Pinterest. You can also add multiple accounts per channel.
What do you dislike about the product?
Sprout data collection is not the best. This includes paid and organic metrics so it puts you in a tough place when reporting to leadership and making decision based on data.
What problems is the product solving and how is that benefiting you?
Sprout Social allows you to optimize and automate your social media publishing for a business. You have to pay per seat but you can able to schedule a lot of post at once and free up your time later.
Sprout Social has made it very easy to manage multiple brands various accounts in my day to day
What do you like best about the product?
I like the ability to schedule posts weekly. I also love the in depth analytics that are provided through Sprout. This gives me the chance to understand whats working and whats not.
What do you dislike about the product?
The inability to tag people while scheduling posts and optimizing usage of reels with trending audio. By updating the userface for the needs of specific apps, this would be improved.
What problems is the product solving and how is that benefiting you?
Managing multiple accounts at a time, sprout social saves me time in my day to day giving me the opportunity to be more productive in my days. With the analytics, I can easily see whats performing well and whats not and then cater a strategy from there.
Sprout is a great platform for our social needs
What do you like best about the product?
Its easy to use. The content scheduling makes it easy to manage a full day of posting across many channels. We also use the feature to schedule RTs a lot so we can fill up our calendar.
What do you dislike about the product?
It doesnt have the capability to schedule twitter threads
What problems is the product solving and how is that benefiting you?
It helps us schedule 24 hours worth of content, as we are a global brand with followers across all parts of the world. It also helps manage multiple platforms and accounts seamlessly.
Not Bad
What do you like best about the product?
Great Analytics, ease of use, can finally upload reels.
What do you dislike about the product?
can't tag personal profile's of CEO's on pages.
Difficulty uploading certain videos
Wish they had a program that would recommend hashtags
Difficulty uploading certain videos
Wish they had a program that would recommend hashtags
What problems is the product solving and how is that benefiting you?
One place to see all of the channel's/profile's performance
Crisis alerts
Crisis alerts
Excellent, comprehensive tool
What do you like best about the product?
It is pretty intuitive to use, and has a lot of powerful capabilities. The creation, posting, scheduling and approving process is quite smooth. The reporting elements are top-notch and have really helped us to benchmark against competitors and improve month over month, while being able to identify which posts are the most effective.
What do you dislike about the product?
There has been a lot of turnover of staff recently. We purchased an add-on and wasted several weeks waiting for on-boarding meetings to be rescheduled. Other than that, we've been pretty happy with the tool.
What problems is the product solving and how is that benefiting you?
Social media post performance and reporting. We're able to see exactly which types of posts are performing the best and worst across all of our channels. This has been really critical as we've added tens of thousands of new followers, year over year.
Sprout Social Review
What do you like best about the product?
Authentication is quick and painless, data pipes through fairly quickly. Interface is intuitive, and managing users is simple! Much better than Critical Mention, Meltwater and others in a similar space.
What do you dislike about the product?
The base level reporting tier is a bit rough - you can't pick the metrics you want, you have to opt in for a larger package. This can create issues if you're reporting on more nuanced metrics.
What problems is the product solving and how is that benefiting you?
Sprout helps us to manage many clients all at once, without having to manually build out data pipelines or work through using a handful of platforms to post content.
Fast and Efficient
What do you like best about the product?
Very convenient to share content amongst the team, get approval, and schedule on multiple platforms.
What do you dislike about the product?
If you have multiple locations on multiple platforms, you will quickly run out of the number of profiles you can connect.
What problems is the product solving and how is that benefiting you?
Posting on multiple platforms simultaneously.
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