Sprout Social
Sprout SocialReviews from AWS customer
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A few glitches, but overall great.
What do you like best about the product?
The reporting options are very thorough an give us valuable insight.
What do you dislike about the product?
There are several glitches and the support doesn't offer very many solutions.
What problems is the product solving and how is that benefiting you?
It allows us to post content to multiple platforms from one location instead of logging into each individual platform.
Sprout Social - The all in one tool for social media management
What do you like best about the product?
The best feature about sprout is the scheduling feature. Being able to schedule posts in advance and determine where and when they will go out is great. It is pretty seamless!
What do you dislike about the product?
I don't like how you can't use trending sounds or pick profile photos for reels. Is there a solution? Due to copyrights for sounds, I am not so sure. For the image, I have no idea about the complications
What problems is the product solving and how is that benefiting you?
Being able to post across all platforms quickly is an issue most social media managers have, especially when you have more than one client. This has made my work a lot more efficient. I also appreciate the reporting features; it is downloadable and straightforward to share with clients.
Putting it all in one place
What do you like best about the product?
Sprout Social has helped me manage our multiple accounts all in one place. Scheduling, duplicating, and tracking are now easier than ever and simplify my life.
What do you dislike about the product?
I wish I had more abilities available at the introductory price. For example, the listening tool would be beneficial, but it's not affordable at our organization.
What problems is the product solving and how is that benefiting you?
Sprout makes me more efficient at my job and gives me back time in my day to tackle other tasks. Since implementing Sprout Social, I am more productive and organized.
Great for social
What do you like best about the product?
Sprout has been a great option for social media teams. Gives helpful insights into my client and their accounts.
What do you dislike about the product?
Sprout isn't 100% accurate with reporting and often fails to post reels.
What problems is the product solving and how is that benefiting you?
Sprout makes social media management easy
Makes Social Media a Breeze
What do you like best about the product?
I love that I can load all my social content for the upcoming month and have it all scheduled and ready to go at optimal times each day.
What do you dislike about the product?
My least favorite aspect of Sprout is scheduling Instagram stories. Rather than schedule them like a standard post, Sprout sends an email to the user of your choice as a reminder to share the story.
What problems is the product solving and how is that benefiting you?
Sprout allows me to streamline our social media process, and schedule content as far in advance or as immediate as I choose. I love the "optimal time" feature that ensures my posts are reaching the widest audience possible per platform. I also use Sprout to respond to customer reviews on Google and it is SO handy being able to do that right from Sprout instead of logging into GMB each time.
Sprout Is User-Friendly, But It Has a Few Glitches
What do you like best about the product?
I appreciate how streamlined the process flow of Sprout Social is. It's both simple and convenient to schedule content for a variety of digital platforms.
What do you dislike about the product?
I find the Google Business Profile schedule feature to be extremely inconsistent. Sometimes I can access it, but most of the time, it seems to malfunction.
What problems is the product solving and how is that benefiting you?
Sprout Social makes it so much easier to schedule content by automating the entire process instead of having to rely on manual posting.
sprout some sales
What do you like best about the product?
integration and tools are easy to use, listening is a good feature to view competition and fun to use
What do you dislike about the product?
pricy, but its great if you are not paying for it out of your pocket!
What problems is the product solving and how is that benefiting you?
communications with customers and reporting
Very helpful and straight forward for scheduling content for clients
What do you like best about the product?
That it's pretty easy to use and helpful to make my day go by easier as I can pre-schedule a lot of work ahead of time.
What do you dislike about the product?
My main gripe is that posts can fail sometimes and it is annoying to have to redo the work again or do it manually.
What problems is the product solving and how is that benefiting you?
Making me have more time to manage multiple accounts as I can schedule ahead and monitor with ease.
Easy to Post, But Looking for More Robust Analytics
What do you like best about the product?
With multiple social media channels, it's easy to post quickly across all of them.
What do you dislike about the product?
The analytics could be more robust to help us make better optimizations.
What problems is the product solving and how is that benefiting you?
We have a lot of content coming from a variety of stakeholders so it's helpful to at least have all of the social posting happening in one place. It's more efficient with the limited bandwidth we have.
Not perfect but really close to it
What do you like best about the product?
I really like the analytics that it brings to me, the way it makes something difficult to explain into something visual that makes my job so much easier to explain to my bosses
What do you dislike about the product?
I think there's a lot of opportunity in the way you link your profiles to Sprout, a lot of times happened to me that some critical piece of content doesn't get published because sprout failed to do it.
What problems is the product solving and how is that benefiting you?
Sprout gives me a detailed "best time to publish" on all platforms and daily. I think it can be improved, but I like that a lot so far.
Analytics is handy because Meta Business Suite fails a lot since they're improving it and when that happens, I know Sprout has my back.
Last but not least, Sprout's chatbot and the fact that you can get analytics from it too is something that I personally value a lot.
Analytics is handy because Meta Business Suite fails a lot since they're improving it and when that happens, I know Sprout has my back.
Last but not least, Sprout's chatbot and the fact that you can get analytics from it too is something that I personally value a lot.
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