Sprout Social
Sprout SocialReviews from AWS customer
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Very Useful Tool
What do you like best about the product?
I really love seeing performance metrics.
What do you dislike about the product?
I dont really like posting from the app but thats just a personal preference.
What problems is the product solving and how is that benefiting you?
Simple way to see all post metrics and posts in an organized way.
Easy to schedule, not fully functioning in some platforms, though.
What do you like best about the product?
Sprout Social has very easy scheduling and duplications.
What do you dislike about the product?
Sprout Social does not allow you to choose the cover for your TikTok when scheduling.
What problems is the product solving and how is that benefiting you?
I'm very glad that Sprout Social connected to TikTok to schedule those posts.
Easy to use, good insights
What do you like best about the product?
Great customer service, and easy to use tools
What do you dislike about the product?
A bit clunky to duplicate posts across platforms
What problems is the product solving and how is that benefiting you?
Insights/scheduling/community management ease
Streamlined Social Media Management with Intuitive UI
What do you like best about the product?
I love how Sprout Social consolidates everything into one platform, making social media management far more efficient by eliminating the need to switch between different platforms. I particularly appreciate the ability to schedule posts ahead of time, which is crucial for managing social media for a local nonprofit, and being informed about when the best times are to schedule these posts. The user interface for posting is exceptionally clean, facilitating a smooth user experience. Additionally, I am fond of the features designed for approval processes, which, though I may not need them immediately, are reassuring to have should the need arise in the future. I also admire Sprout Social's dedication to continually finding new ways to support social media management rather than merely including these features as a supplementary part of larger software. This focus ensures that social media management is a primary function of the service, not an afterthought.
What do you dislike about the product?
I find it challenging to understand the reporting options in Sprout Social. It is often confusing to get the exact report I need. The terminology seems to be tailored to an internal language that Sprout Social chose, which makes it difficult to figure out exactly what report I am looking for and how to obtain it.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for streamlined social media management, keeping everything in one place without switching platforms. It allows me to schedule posts in advance and identify optimal posting times. This simplifies managing social media for my nonprofit.
Very user friendly
What do you like best about the product?
I love the ability to add to sproutlink directly in composer.
What do you dislike about the product?
I hate that I can't edit individual posts that were created in bulk
What problems is the product solving and how is that benefiting you?
Scheduling is great!
Great tool to execute social media
What do you like best about the product?
I love that I can plan out a whole month. It is also helpful to communicate with other team members about posts. It provides a space it's not only plan content, but provide feedback.
What do you dislike about the product?
My biggest dislike is the fact that you have to post a video from your phone if it's scheduled to Instagram. I wish there was a way where it will just automatically get posted.
What problems is the product solving and how is that benefiting you?
It has saved me time by being able to plan out social media for a whole month. It's been able to provide a space for volunteers to engage and help produce content.
Great tool, really good reporting
What do you like best about the product?
Reporting features and tagging tools to tag up entire campaigns and track them.
What do you dislike about the product?
Haven't found anything I dislike yet. The only issue I run into is tracking sentiment in a reliable way.
What problems is the product solving and how is that benefiting you?
Being able to quantify how our audience is feeling with numbers and data that help tell a story.
Okay experience for an expensive service
What do you like best about the product?
The best features are the analytics and I like the scheduling feature, but it's far from optimized.
What do you dislike about the product?
I very much do not like that all social media platforms have to be manipulated individualy to have the proper @s. And on LinkedIn, I can only @ company profiles for some reason. I need to @ people!
What problems is the product solving and how is that benefiting you?
Main problem is scheduling posts for LinkedIn, which can't do it itself
Great content & makes it very easy to plan and manage your accounts across platforms in one place.
What do you like best about the product?
The ease of which I can operate the system have access to great appropriate content.
What do you dislike about the product?
It is hard for me to say, nothing really. The platform meets and exceeds my expectations.
What problems is the product solving and how is that benefiting you?
The ability to be able to regularly set up social media strategies and implementing them quickly and without fuss. Enabling me to get on with other parts of my job.
Good enough for what it does
What do you like best about the product?
It does the job it is intended to do. There are some other bells and whistles that seem unnecessary.
What do you dislike about the product?
The price seems a little high for the services
What problems is the product solving and how is that benefiting you?
Helps me schedule posts so I don't have to think about posting at the right time. I particularly like the viral post option.
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