Sprout Social
Sprout SocialReviews from AWS customer
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Sprout has helped me and my org be organized and diligent in our social media planning and tracking.
What do you like best about the product?
What is most helpful about Sprout Social is the social media analytics. This helps me and my org to see which kind of engagement posts are getting and how we can be better.
What do you dislike about the product?
What I dislike about Sprout Social is that I am not able to add more reviewers to review a post. I can only add one QA person and then change it to another person.
What problems is the product solving and how is that benefiting you?
Sprout Social is helping my organization solve time commitment issues. We are able to schedule posts in advance, we are able to add reviewers, and have more than one person on our team be able to do the job vs. one person. This benefits us greatly and allows us to be more flexible.
SproutSocial Provides Real-World ROI for Campaigns
What do you like best about the product?
Not only does the Sprout Social tagging functionality and reporting options give me accurate metrics for my Board and sponsorship reports, but I have also used the data to apply for awards for my organization. I love how I can compare growth over years and evaluate how graphics, videos, and testimonials perfect against one another.
What do you dislike about the product?
I wish we had the ability for more than one listening campaign in our contract. As a non-profit, we cannot afford to add more to our account.
What problems is the product solving and how is that benefiting you?
Sprout enables us to work more collaboratively across the team so it saves staff time and allows us to be more productive. The reporting gives us deeper metrics than we've had with other platforms so that is appreciated across departments, and proving the impact of our social media engagement to sponsors and key stakeholders. If I am presenting at a conference or applying for an award, Sprout Social screenshots are always part of my deck.
Enhanced our social strategies in less than a month.
What do you like best about the product?
I enjoy the easy publishing tool and the ability to review posts on the calendar. Each tool is easy to use. Sprout Social considers how marketers think and what they need for social media marketing.
What do you dislike about the product?
I hope developers consider creating a tool for A/B tests and multivariate tests. I can accomplish tests with customized tagging, but having a tool to do this easily would be helpful.
What problems is the product solving and how is that benefiting you?
Sprout Social helped us solve sharing social media performance reports with colleagues and business stakeholders. I appreciate the easy-to-use dynamic reports.
Sprout Social has great tools
What do you like best about the product?
I think the thing I like the most about Sprout Social is that it is very easy to navigate and that you can schedule posts for all platforms, which can't be done through other websites.
What do you dislike about the product?
Something I have noticed recently that I really don't like is that if you choose to crop a photo that you're about to schedule a post, the quality can be sacrificed and might not be as good as the original photo
What problems is the product solving and how is that benefiting you?
Being a social media manager in a corporate setting can sometimes be difficult with how many things need to be posted, Sprout social helps alleviate that pressure in managing posting.
Best all around social media management tool
What do you like best about the product?
If you're looking for an all-in-one solution to schedule content, collaborate with internal teams, set up listening trackers, manage your inboxes across channels, and dive into deep data, Sprout Social is a fantastic choice.
What do you dislike about the product?
To no fault of Sprout social, due to API limitations, some features that involve Instagram cause extra steps to engage with users, making things a little time-consuming.
What problems is the product solving and how is that benefiting you?
Sprout Social is helping me manage essential aspects of my brand's social media strategy by allowing me to have a user-friendly platform with great options for collaborating and communicating.
Social Media Manager
What do you like best about the product?
Scheduling content on multiple platforms and pulling reports.
What do you dislike about the product?
Social listening and cost of the platform. Also when we boost a piece on content it doesnt pull all of the metrics. Have to use IG natively for stats.
What problems is the product solving and how is that benefiting you?
focusing on different types of content.
I've only been using this platform for a few months now, but it has been convenient & easy-to-use.
What do you like best about the product?
Easy way to share information with the organization's stakeholders. Plus, I can adjust the notifications as I see fit.
What do you dislike about the product?
I enjoy engaging in Sprout Social on the desktop. I haven't been a fan of the experience via the App; however, that could be because of my lack of familiarity.
What problems is the product solving and how is that benefiting you?
I needed a one-stop-shop for all things social media, etc. for our organization's team members and stakeholders, and Sprout Social serves us well and fills that need.
great and helpful experience
What do you like best about the product?
How easy it is to navigate and how the calendar is displayed
What do you dislike about the product?
I cannot add polls to scheduled Instagram stories
What problems is the product solving and how is that benefiting you?
It helps schedule and gives great analytics on views, interactions, and impressions
Very interesting from the start
What do you like best about the product?
Sprout gives comms teams the ability to monitor all their feeds for popular platforms in one place, and manage them. Most awesome is the ability to listen to what users are saying on those platforms.
What do you dislike about the product?
The interface is a bit complex and not as intuitive as you would expect. It is also a downside that the platform does not allow for reports to be embedded in other softwares.
What problems is the product solving and how is that benefiting you?
Giving us the ability to save time preparing posts and listneing in on the "conversation" for any number of topics. This would be impossible to do per platform.
User-friendly tool to increase productivity
What do you like best about the product?
I love the user experience. The platform is modern, easy to use and there is accessible and timely support and training. Other competitor platforms feel dated and challenging to navigate. I think Sprout is really effective for teams of any size and I love the categorization features it has as well like tagging and campaigns. The social listening and analytics are also top notch.
What do you dislike about the product?
I'd prefer advanced tagging for LinkedIn and I think it can be slow to adapt to changes happening with platforms sometimes. Overall though, the program is great.
What problems is the product solving and how is that benefiting you?
It helps me save time by bulk scheduling content, pulling visually appealing and useful reports quickly, and letting me engage in socia listening. As a small team, it has helped reduce stress.
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