Sprout Social
Sprout SocialReviews from AWS customer
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Great!!!
What do you like best about the product?
Being able to publish when I want! Ig is fantastic
What do you dislike about the product?
I dislike you cannot post stories and reels....
What problems is the product solving and how is that benefiting you?
Letting me post anytime and has great reports
Easy site for managing my social media
What do you like best about the product?
I really like the ability to schedule posts for optimal times and mark posts as both drafts and ready to post. I also appreciate the ease of posting to multiple different platforms at once. I also really enjoy that you can see how your posts are performing and see analytics that further your success.
What do you dislike about the product?
I don't like how duplicating posts doesn't carry over some of the information such as scheduling time. I also am not a fan of having to create a new post for Twitter if the caption is longer than the character limit for other platforms.
What problems is the product solving and how is that benefiting you?
Sprout Social is solving the problem of having to go to each platform to create one post, and this benefits me because I have to constantly schedule and create posts for multiple platforms and Sprout brings all of my necessary work to one place.
Very easy to navigate and website if clear, appealing and full of colour!!! (Filters are also great)
What do you like best about the product?
Filters, make it an easy process and allowing us to not miss anything.
What do you dislike about the product?
I haven't played around that much to find something I don't like
What problems is the product solving and how is that benefiting you?
Being able to help customers on socials which is easier for them and also great that we can keep them all in one place.
(Still) Easy to Implement and Dependable!
What do you like best about the product?
I still use Sprout Social, have at multiple companies. I really like the optimal timing for posts. They also offer a certification course that I took. Very helpful!
What do you dislike about the product?
I have not used Sprout Social less. I actually use it more with a wider variety of clients.
What problems is the product solving and how is that benefiting you?
I needed a way to create and monitor independent calendars. Sprout lets me divide calendars how needed and toggle between them to take a look at scheduled content. I also enjoy their reporting- it helps convey the value of our efforts on social media.
The Tools You Need
What do you like best about the product?
Sprout offers many excellent features that align well with other content publishing tools, but it truly stands out for the resources it provides to maximize the product's potential. With multiple user seats and workflow approval functionality, it’s ideal for social media specialists to manage content approval across various departments within the organization.
Sprout is also at the forefront of enhancing time efficiency for its users. Recently, they introduced AI-powered tools to assist with content creation, as well as a new ALT text generator to support the creation of accessible content, helping organizations move closer to meeting accessibility standards.
Sprout is also at the forefront of enhancing time efficiency for its users. Recently, they introduced AI-powered tools to assist with content creation, as well as a new ALT text generator to support the creation of accessible content, helping organizations move closer to meeting accessibility standards.
What do you dislike about the product?
I have noticed that sometimes there are more than one way to access certain areas within Sprout (such as the Asset Library) so there are different ways to achieve what you're hoping to do. It's great because it offers shortcuts, but it can complicate the onboarding and learning process if you're new to the platform.
What problems is the product solving and how is that benefiting you?
Sprout enables multiple departments within our business to communicate externally through their individual seats in our plan. With its workflow approval system, we can review and approve relevant content without the need for constant back-and-forth discussions with other teams about their content ideas. This streamlines the process, allowing us to either approve or leave comments on content before it's published, accelerating the workflow.
Sprout is simply amazing for collaborating and managing social networks
What do you like best about the product?
Sprout Social is the most appropriate tool for managing different accounts on different social media platforms in one place. I love how easy it is to schedule the publication calendar, it is not a complex process, and the content is continuously published in the pre-set period without any problems or delays. I love its user interface; it's intuitive and easy for users to navigate. As for social network and publication analysis, it is not far behind, they are powerful, and you can generate excellent reports that are even downloadable. Best of all, several people can play a role in the management of social networks within Sprout, as it is also excellent for collaboration.
What do you dislike about the product?
The support quality of the tool needs improvement, response times are often late, and it is worth noting that the cost of the device is a bit high.
What problems is the product solving and how is that benefiting you?
One of the benefits we have found in Sprout Social is the opportunity to keep the social media platforms used by the organization updated in terms of content and achieve better interaction with our followers; this has contributed to the sales reach through these platforms, capture and retention of customers and potential customers. We have also significantly benefited from their social media analytics and tracking capabilities, as it has allowed us to gather essential data to make decisions around digital marketing.
Could be better but okay overall
What do you like best about the product?
I think it's nice to be able to reply to channel engagements. You can also like or "heart" a comment then and there. Great way to access Instagram, Twitter, and Tiktok.
What do you dislike about the product?
Some features can be better to make the experience a bit more seamless. Example: images and videos sometimes fail to load and play. Some tags can't be commented on.
What problems is the product solving and how is that benefiting you?
I think it solves having to navigate different platforms and making me save time. It's also easy to use overall and a really good way to maintain community management.
User-Friendly & Priceless Competitive Insights
What do you like best about the product?
I love how easy it is to master the platform. Sprout also offers more competitor insight than Sprinklr. It also offers more insight than Salesforce Studio at a more realistic price.
What do you dislike about the product?
Not being able to remove paid data when we need to can make things difficult. I also wish we could rank our most engaged followers, rather than only ranking users with the most followers.
What problems is the product solving and how is that benefiting you?
Hmm. I would say it helps me streamline all my data captures in one place, measure all KPIs the same way cross platforms, and create striking data visualizations that impress leadership.
Sprout hits a home run for us
What do you like best about the product?
Ease of use - it takes no trouble at all to get started with Sprout Social. And then there are folks on their team ready in the wings to teach you the extra bits and tricks, along with loads of great resources. I am also a mega fan of their Smart Inbox.
What do you dislike about the product?
There are a few bits here and there that I felt could be easier.. Like when you're looking at a post created by someone else mentioning your brand, you have to click the time it was posted to visit the original post. I wish there was a more intuitive way to go about that.
What problems is the product solving and how is that benefiting you?
ANALYTICS. That is the big one for us for sure. They make it so easy to pull all your information into one place, and make some amazing graphs and displays. Plus you can download them in one PDF. No more crawling across social media platforms trying to get all the numbers.
Great platform!
What do you like best about the product?
I lvoe that this platform actually posts on to the various social platforms for you, so you don't have to do it all manually yourself. Being able to schedule posts on various platforms all in one place is great, easy, and convenient. The data it provides is also incredible and very useful.
What do you dislike about the product?
The site is a little busy and hard to navigate. I am still confused on where to go after a few months in.
What problems is the product solving and how is that benefiting you?
Sprout Social solves the problem of having to post individually on each platform. With a world driven by social media, it is so nice to have everything in ONE single location.
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