Sovos Compliance Network
SovosReviews from AWS customer
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great experience
What do you like best about the product?
the easy way to generate reports of what we have in the system
What do you dislike about the product?
anything so far , maybe just its not good to have to run a report to know the historical info of my customers
What problems is the product solving and how is that benefiting you?
enter tax certificates for our customers.
Recommendations to others considering the product:
the workspace is user friendly and has no problem to acces
What is the Intelligent Compliance Cloud
What do you like best about the product?
We use the Taxware product from Sovos, so I'm not sure if it is part of the Intelligent Compliance Cloud, but if it is, oh boy, it's a great product. Helps us keep current on our exemptions and our reporting has improved due to the detail of the reports the system produces.
What do you dislike about the product?
Well I'm not sure if this is part of the Sovos Intelligent Compliance Cloud, so if it's not, then I dislike that.
What problems is the product solving and how is that benefiting you?
Again, not sure if Taxware is part of this Intelligent Compliance Cloud but if it is, it has solved the problem of keeping current on exemption certificates and if the customer doesn't send us what we need, then the system begins charging them sales tax. This has greatly increased our documentation compliance.
Recommendations to others considering the product:
If this is what I'm using, it's great.
Pros and Cons to both Cloud and Hosted
What do you like best about the product?
The Cloud envrionment works faster than the hosted environment.
What do you dislike about the product?
I have experienced interruptions with the could environment where I was not able to perform my work.
What problems is the product solving and how is that benefiting you?
The Global Tax Determination system GTD (Taxware) is fantastic at calculating customer rates. I like the reporting and the testing functionality.
Recommendations to others considering the product:
I have used the SOVOS GTD for about 8 years now. They have made improvements but I think more can be made with the user interface at least.
Quick implementation and very efficient service.
What do you like best about the product?
Our project has gone very quickly. Sovos has been very efficient, doing all the work on time and being very helpful when we needed some extra help.
What do you dislike about the product?
Perhaps a Little bit of help when we were trying to understand US tax.
What problems is the product solving and how is that benefiting you?
Calculate tax fir our sales transations in the US ans Canada
Great company, readily available customer service.
What do you like best about the product?
I like that if at any time I require assistance or have questions about my service, I know exactly who to reach out to. I can always depend on a quick and helpful response.
What do you dislike about the product?
I wish price estimates were more accessible for different services.
What problems is the product solving and how is that benefiting you?
We rely on Sovos to provide updated sales and use tax rates monthly.
sovos taxware
What do you like best about the product?
tax codes are being updated monthly . tax code reports are available to end users.
What do you dislike about the product?
two - three days response from customer support representative
What problems is the product solving and how is that benefiting you?
tax codes for diff products like cloud services, software licensing etc
Recommendations to others considering the product:
i like sovos when it comes to product taxability
Excellent resource for accurate sales tax information
What do you like best about the product?
The absolute accuracy of information and the ability to research tax rates. We utilize this for our global sales forca and the reliability on information is priceless.
What do you dislike about the product?
Nothing yet. I haven't experienced a flaw or area that I would consider to need improvement.
What problems is the product solving and how is that benefiting you?
It allows our sales team to confidently quote and sell across the globe.
Recommendations to others considering the product:
If you are looking for an accurate and reliable tool, look nowhere else. This tool will improve your functionality and customer relations.
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