Riverside Teams
Riverside.fmReviews from AWS customer
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Unprecedented Reliability — Enterprise Webinar Infrastructure
What do you like best about the product?
Riverside has provided the stability and quality even running dozens of events simultaneously — something we have struggled to attain through other platforms as well as developing customized modules for our country-specific rollout. — CTIO famously guiding over our digital event strategy This includes local recording architecture for broadcast-grade audio/video quality, which is vital for our global executive webinars (yes, even an APAC or a user in Timbuktu can join your meeting!) This has saved our a-- more times than I can count when guest connections have dropped, enabling us to retrieve flawless individual tracks. On the IT issue, SOC 2 compliance and role-based per missioning checks all of our security boxes, while fine grained controls for APIs/webbooks play well with our ManTech & CRM stacks. The real-time live streaming to YouTube/LinkedIn no longer requires us using their external encoders.
What do you dislike about the product?
Although they may not have as many enterprise requirements, they need some basic features that are not covered in the admin dashboard like single sing-on (SSO) user provisioning or more detailed usage analytics across departments. The quality of the recording is remarkable, but our media team would like a more collaborative editing workflow. We have seen some API rate limits as well here and there while bulk-managing webinar recordings across our global regions.
What problems is the product solving and how is that benefiting you?
Riverside changed the game for our webinar operations in three ways: It fixed a quality compromise with traditional webinar platforms that we had to make, which represented some brand perception optical costs. The second is the reliable recording infrastructure has reduced our level 1 tech support incidents by 60% compared to our old platform. Riverside also saves us hundreds of hours annually, automatically repurposing content into marketing assets via integrations to grow our webinar ROI 3x as we scale our digital event portfolio — providing the enterprise-grade foundation we require but with a low barrier entry for non-technical teams.
How Riverside Transformed Our Product Demos and Education
What do you like best about the product?
Riverside has completely re-shaped the way my team and I communicate to buyers and internal stakeholders as a Sales Director in food distribution. The crisp screen capture allows us to create professional product demos — whether we are introducing new beverage lines or packaging innovations, the image will never be grainy or lagging. One of the perks of using 4K recording technology instead of Zoom recordings is CS captures every label and list clearly that offline retail buyers love and appreciate. The one-click social clips are great for showcasing seasonal promotions across LinkedIn, and the branding tools (custom watermarks, intros) make our videos look very professional. But the best part is that put simply, it's simple — so not even our most technically-challenged sales reps need to get IT involved in recording and sharing videos.
What do you dislike about the product?
I would like to see the screen capture annotations (arrows, text overlays) built in rather than needing 3rd party tools. Bulkier video files (e.g., one-hour training) may experience longer than average processing times, but the output justifies waiting for it. We also wished screen sharing was available on the mobile app — this is something that field teams would want when they're recording at distributor depots.
What problems is the product solving and how is that benefiting you?
Those static PDFs or the blurry Zoom recordings were for our buyer presentations in the pre-Riverside era. In fact, now we use interactive video demos that demonstrate products in action (think cocktail recipes utilizing our spirits or shelf-life tests with perishables). It has shaved off 30% of our sales cycle for strategic accounts. Lastly, Video Training Libraries have cut the onboarding time for new hires in half via replacing laborious SOPs. We have doubled our email engagement rates by being able to embed videos directly in CRM emails (thanks to Riverside integrations). Riverside gets it in terms of how to enable a traditional industry like food distribution to compete with its digital-native brands.
The Perfect Platform for DIY
What do you like best about the product?
All of the features are amazing. The teleprompter, the auto-editing, the magic episodes and clip creation for what I call the attention economy. Its easy to use and frankly pretty intuitive. I have been really enjoying the platform and have been able to edit podcasts without being an editor or having that background.
What do you dislike about the product?
Some of the magic episode clips are too focused on the guest whereas I want to showcase my face and my own question before their answer, as I'm personally using it as a tool to showcase both the guest and myself.
What problems is the product solving and how is that benefiting you?
Helping me to launch a podcast for my own business development efforts and its benefitting me because I don't need the help of an external editor.
Game Change- the confidence I didn’t know I needed
What do you like best about the product?
The ease! You can either upload a video or record directly right in Riverside amazing total game changer
What do you dislike about the product?
Could be just me cause I’m still a rookie with Riverside, but for a woman we like to be able to have filters and so I haven’t been able to locate appropriate filters to apply before recording
What problems is the product solving and how is that benefiting you?
Honestly, Riverside’s been a game changer for me. It gave me the confidence. I didn’t know I was missing. It has shown me some stuff as a brand new podcast or and someone who is spotlighting creators out there things that I didn’t even know I needed or should do
Great and getting greater
What do you like best about the product?
It is easy to use, but I just love that they’re constantly adding features and finding ways to improve the product. I also like how they offer education sessions to help creators learn how to improve.
What do you dislike about the product?
Not much to be honest. I think the AI edits could be a little more crisp in cutting out gaps or filler words. When they cut it can sometimes create an unnatural restart, but that’s really it.
What problems is the product solving and how is that benefiting you?
They streamline the process to make it more efficient, yet thorough.
Professional, Reliable, and Built for Storytelling at Scale
What do you like best about the product?
Riverside has become an indispensable tool for producing both high-quality case studies and live webinars. What stands out most is the studio-grade recording quality combined with ease of use — even for guests with no technical background. It’s helped us create polished, high-impact content that feels broadcast-ready without needing a full production team.
The multi-track recording, local file backup, and speaker view customization have all contributed to a smoother editing process post-recording. Their UI is intuitive, onboarding new users is frictionless, and the platform just works — no glitches, no surprises. We’ve been able to scale our storytelling initiatives with consistency and confidence.
The multi-track recording, local file backup, and speaker view customization have all contributed to a smoother editing process post-recording. Their UI is intuitive, onboarding new users is frictionless, and the platform just works — no glitches, no surprises. We’ve been able to scale our storytelling initiatives with consistency and confidence.
What do you dislike about the product?
While the core functionality is rock solid, a few UX elements still feel like they’re catching up. The backend layout can be slightly overwhelming for first-time admins managing multiple shows or users. We’d also love tighter integrations with tools like Notion or Zapier for faster content handoff workflows post-recording.
That said, these are small trade-offs compared to the massive upside Riverside delivers in terms of quality and reliability.
That said, these are small trade-offs compared to the massive upside Riverside delivers in terms of quality and reliability.
What problems is the product solving and how is that benefiting you?
Riverside solves two key problems for us: content quality at scale and ease of remote collaboration. As a team running case study interviews and institutional webinars, we need to capture professional-grade audio and video without a full production crew or studio. Riverside enables that seamlessly.
Its ability to record locally and upload in real-time ensures we never lose quality due to internet issues. We’re able to turn around polished content quickly — which supports our marketing, sales enablement, and executive communication goals. It’s allowed us to amplify thought leadership and client voices without friction, all while keeping production in-house.
Its ability to record locally and upload in real-time ensures we never lose quality due to internet issues. We’re able to turn around polished content quickly — which supports our marketing, sales enablement, and executive communication goals. It’s allowed us to amplify thought leadership and client voices without friction, all while keeping production in-house.
Amazing platform for non-tech-savvy podcasters.
What do you like best about the product?
It practically does the work for you. Just enter the studio, invite your guest(s) and start recording. The magic audio feature takes out all of your annoying "umm"s and pauses, making you sound like an actual professional. The show notes are done for you instantly. The magic clips are ready to go on social media. It's invaluable, really.
What do you dislike about the product?
I'm still figuring out all the features, but that's on me, not Riverside. I think there's probably a lot more I could do if I just explored more, or had more time.
What problems is the product solving and how is that benefiting you?
Editing -- taking the time to do that myself. Along with marketing, really. Because the magic clips pretty much provide half of that battle.
Beginner with a Professional Feel
What do you like best about the product?
I am just starting my podcast, The Digital Shift, and when I was first getting things together I was just planning on recording my Zoom sessions and working from there. Then a friend of mine let me know about Riverside. I checked it out and I instantly felt so much more at ease. The capabilities that Riverside has built in will save me hours of editing if I just recorded a Zoom call and the fact that their AI will auto edit, create clips for social, and so much more has been amazing. I was a beginner podcaster who kind of didn't really know what I was doing besides making sure to hit record and buy a mic, to feeling much more professional with the Riverside studio.
What do you dislike about the product?
Some of the features can be a little hard to understand. I think a more clearly labeled system would help, especially when you are prepping an episode a week or two in advance. Also, being able to prep the show in advance, I want to be able to load the text for my teleprompter into the session before I actually sign in. Those aren't the biggest deals in the world but more personal wants than anything. Overall, it is a phenomenal system.
What problems is the product solving and how is that benefiting you?
The biggest problem it is solving for me is lumping together the recording and editing into one place. Working on multiple platforms to record, edit and make marketing materials is something that I would love to avoid and have been able to with Riverside.
Works quite well for podcasting and quality recordings
What do you like best about the product?
Riverside works great for making recordings without requiring local software. It’s super easy to record and edit multi-track recordings.
What do you dislike about the product?
I felt like I ended up needing to pay more than I should have for the features I wanted for my single user account.
Also, the editing interface for anything but doing very basic edits isn’t great. It’s not really for doing advanced editing, but if I need to do anything that resembles complicated I need to pull down the tracks and edit locally.
Also, the editing interface for anything but doing very basic edits isn’t great. It’s not really for doing advanced editing, but if I need to do anything that resembles complicated I need to pull down the tracks and edit locally.
What problems is the product solving and how is that benefiting you?
They’re adding more layouts in the edit interface which is nice. One of my frustrations early in my account with Riverside was that the layouts for multi speaker was REALLY basic. It’s getting better.
Riverside Transformed Our Webinar and Ecommerce Content Strategy
What do you like best about the product?
Riverside has been a game-changer for our content production as the CEO of Riverside, an hybrid eCommerce and webinar marketplace. Whether or not this is how you choose to use SquadCast, it completely eliminated our largest variable and source of frustration — inconsistent quality across platforms. We easily take our editing to Post because of the separate audio/video tracks, and we use it as clips are repurposed for social media or embedded into our eCommerce product pages. Integrations with Hosting platforms (e.g. via API Zoom Webinars and Shopify) facilitated the flow of information, eliminating the necessity to have an additional layer of tool and therefore more work load on our side. I also love the AI-powered transcriptions which save me hours when we are converting a webinar recording into an SEO-friendly blog post. The branding allows us to look professional when customers view the content.
What do you dislike about the product?
Riverside is good at its core functionality, but it should try to offer a better mobile app experience for viewers that are coming in from their smartphones. Every now and then browser based guests experience a delay in switching from video to screen share, but it is not very often. Furthermore, I would like to see even more robust native integrations with smaller eCommerce niche platforms (e.g., BigCommerce) to extend further into content distribution automation. Having said that, they have a responsive development team who will takes your feedback on-board and I hope these gaps to diminish soon.
What problems is the product solving and how is that benefiting you?
Prior to Riverside, utilizing webinars – the recordings alone had compressed audio/video & sync issues which was tarnishing our brand. We can now serve up perfect recordings that build trust with our B2B buyers. The reliability of the platform also means we can monetize content much quicker (webinar replays into gated lead magnets or paid courses). Utilizing Riverside's API, we can auto-publish product demo videos to our store for higher-converting direct-to-ecommerce integrations. Content time-to-market dropped by 60% and customer engagement doubled for hybrid (webinar + eCommerce) campaigns.
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