Reviews from AWS customer

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External reviews

280 reviews
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External reviews are not included in the AWS star rating for the product.


    Hospitality

Subscriptions

  • June 05, 2019
  • Review provided by G2

What do you like best about the product?
Simple navigation's, widespread support team to help in different timezones, detailed reporting. The new workflow feature with SQL squery support.
What do you dislike about the product?
Could have more streamlined one source for zuora documentation, instead of googling for keywords and find the page.
Zupra updates like server issues, maintenance to reach more users and admins.
What problems is the product solving and how is that benefiting you?
Usage based billing, product catalogs.
Recommendations to others considering the product:
Zupra has a very good approach towards consumption based billing. Please walk through the product catalog setups and how it could ease usage based billing


    Computer Software

Powerful Platform

  • June 05, 2019
  • Review provided by G2

What do you like best about the product?
Integrations to Salesforce.com and new platform capabilities that will enable us to capture payments and provision services in other systems.
What do you dislike about the product?
The need for a general user interface, sales people need a CPQ or portal to leverage without creating issues.
What problems is the product solving and how is that benefiting you?
Our conversion to SaaS. The ability to maintain customer subscription agreement life cycle.


    Zhuo W.

Subscribed conference is awesome

  • June 05, 2019
  • Review provided by G2

What do you like best about the product?
Joined the conference, really got a lot of inspriarions.
What do you dislike about the product?
The registration was crowded, had to line up for like 20 minutes to check in.
What problems is the product solving and how is that benefiting you?
Billing and tax processing.


    Insurance

Zuora is on the right track

  • June 05, 2019
  • Review provided by G2

What do you like best about the product?
The company culture and customer service.
What do you dislike about the product?
Too many features we want to use are still only in Beta
What problems is the product solving and how is that benefiting you?
Processing scaleable billing in many ways across a complex business structure.


    Automotive

Energetic, Growth, and knowledge

  • June 05, 2019
  • Review provided by G2

What do you like best about the product?
The amount of help provided from developers and account execs
What do you dislike about the product?
e-wallet for customers that are traveling globally
What problems is the product solving and how is that benefiting you?
Zuora is the back bone for the service we are providing within our company. Less friction for setting up subscription billing and subscription management.


    Mike S.

Solid Subscription Billing eCosystem for B2B Digital Transformation

  • June 05, 2019
  • Review provided by G2

What do you like best about the product?
The Zuora framework makes it easy to delight customers with an intuitive subscription management billing and reporting environment.
What do you dislike about the product?
Some of the basics around reporting and business user UI are less intuitive.
What problems is the product solving and how is that benefiting you?
Managing the complexities of self service subscriptions.


    Felipe D.

Still implementing

  • June 05, 2019
  • Review provided by G2

What do you like best about the product?
We like the workflows and the way Zurita is writing helping the company to have a full implementation
What do you dislike about the product?
Sometimes the zuora team does not look to have the experience needed. Also overbooked and assigned to multiple projects at the time. They go to the book and does not finish to put the client cap
What problems is the product solving and how is that benefiting you?
We are solving the Illini, revenue recognition and invoicing.


    sravanthi v.

Review by shravanthi

  • June 05, 2019
  • Review provided by G2

What do you like best about the product?
Support is good. Billing and payments are handled well. And work flow feature is good.
What do you dislike about the product?
Promcode app need lots of enhancements. direct ACH payments needs to be done. need more features in advance payment retry.
What problems is the product solving and how is that benefiting you?
rev recong is sloved


    Financial Services

Easy to use

  • June 04, 2019
  • Review provided by G2

What do you like best about the product?
It's very to use as well as taking out most of my billing pro-ration issues
What do you dislike about the product?
earlier it was not much customizable. but with new Zuora platforms it's going solve this problem
What problems is the product solving and how is that benefiting you?
billing issue


    Michelle R.

RevPro rocks rev rec

  • June 04, 2019
  • Review provided by G2

What do you like best about the product?
Modifications ease RevPro really helps use identify and report contract modifications.
What do you dislike about the product?
Figuring out the allocations after modifications.
What problems is the product solving and how is that benefiting you?
Allocating revenue