ignio AIOps Platform
DigitateReviews from AWS customer
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External reviews
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A Good Product for AIOps Automation
What do you like best about the product?
Implementing Auto heal functionality and automate manual procedures
What do you dislike about the product?
Usecase development is limited to doigitate resources
What problems is the product solving and how is that benefiting you?
Process automation and aiops automation
Implemented ignio AIOps for Fuel Stations across Americas and Africa region
What do you like best about the product?
The ease and flexibility to implement use-case based on business requirement/demand and the associated dashboards from mamagement reporting perspective
What do you dislike about the product?
So far nothing as we are still in progress to implement additional use-case
What problems is the product solving and how is that benefiting you?
Implemented ignio AIOps for Fuel Stations across Americas and Africa region. Use-cases implemented from both monitoring and functional providing effeciency reduce downtime
Data Recevied
What do you like best about the product?
Errors for data received frenquently and allows me to check SAP as I have no actual tools to interogate Data being reveived from other systems
What do you dislike about the product?
Nothing at present really happy with progress
What problems is the product solving and how is that benefiting you?
Helps to confirm - missing data / errors in dat not be received correctly
Support
What do you like best about the product?
I thought that the times we needed support it was available.
What do you dislike about the product?
Weekend issues were sometimes hard to resolve.
What problems is the product solving and how is that benefiting you?
Automation routines and it helps us to have a quick turnaround on project requests.
Ignio for Alert Correlation and Workflow Automation
What do you like best about the product?
Alert correlation and trending, along with the ease of integration with our existing monitoring tools. We have also implemented some workflow automations and look forward to implementing more.
What do you dislike about the product?
The user interface can be difficult to navigate initially and is not immediately intuitive.
What problems is the product solving and how is that benefiting you?
Ignio has provide us improved insight into our operations through alert trending and correlation. We have also implemented automation of several tasks and identified other's for future automation. We also look forward to leveraging Ignio for baselining our application/systems performance and capacity planning.
Ignio Review
What do you like best about the product?
Features and ability to reuse code. Ability to run Ignio on prem.
What do you dislike about the product?
User interface is not the easiet. Also monitoring could be more robust.
What problems is the product solving and how is that benefiting you?
Automating manual repetitive processes, avoiding impact to applications and end users, and saving effort hours and cost.
Review of Digitate Ignio SAAS tool
What do you like best about the product?
HCSC contracted Tata Consulting Services since they bring a full scale Automation/AIOps tool along with their Production Support deal.
What do you dislike about the product?
It took a while for the Digital Ignio tool to set it up. May be because it was a SAAS tool hosted outside of our internet network.
What problems is the product solving and how is that benefiting you?
It is doing front-end automation using AI bots. It is also doing web based/database/server automation use-cases. Overall, I believe it can handle many different kinds of automation strategies
Easy of automation
What do you like best about the product?
Machine learning
New and interesting experience
Data intergartion
New and interesting experience
Data intergartion
What do you dislike about the product?
Data managament concerns with Data intergartion
What problems is the product solving and how is that benefiting you?
We are still in the implementation stage , and we have seen benefits with the use of the tools available POC
IGNIO Ease of Automation
What do you like best about the product?
Stable tool and team to collaborate with.
Ease of Value Realization.
Developer knowledge and asssistance.
Ease of Value Realization.
Developer knowledge and asssistance.
What do you dislike about the product?
Sometimes, new automation development timelines can get skewed and thrown off.
Prediciting these obstacles can potentially help in redcuing these timeline shifts.
Prediciting these obstacles can potentially help in redcuing these timeline shifts.
What problems is the product solving and how is that benefiting you?
Digitate has helped in streamlining our value realization approach for IRIS ticket automations. Through their various integrations, reporting on a quarterly basis has become an ease.
Futuristic tool for business prediction
What do you like best about the product?
It is AI based tool for automating and monitoring business related activities
What do you dislike about the product?
Not everyone is aware about the tools, so awareness program should be conducted for Digitate tool
What problems is the product solving and how is that benefiting you?
It is automting most of the workflows that support team used to do repeatedly.
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