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    ignio AIOps Platform

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    Sold by: Digitate 
    Deployed on AWS
    Vendor Insights
    For enterprises seeking to transform their IT operations, ignio AIOps is an AI and ML driven software that detects, diagnoses, remediates and even predicts and prevents incidents by combining enterprise IT context, insights and intelligent automation to deliver resilient, agile and Autonomous IT operations across hybrid environment, thus improving business availability and customer experience
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    Overview

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    AI and ML driven software that combines enterprise IT context, insights and intelligent automation to deliver resilient, agile and Autonomous IT operations across hybrid environment. ignio AIOps detects issues, performs probable cause analysis, triages and resolves incidents thus eliminating manual processes and contentious war rooms. It also predicts events and prescribes proactive actions to prevent them. ignio AIOps enhances IT productivity by reducing alerts, tickets and MTTR. With a rich library of AI and ML algorithms, over 150 out of the box self heal use cases and pre built automation capabilities spanning across 40 technologies, ignio AIOps reduces the time for Enterprises to get started with their transformation journey by around 40 percent. By ensuring improved IT availability and reduced outages it also significantly enhances customer experience.

    Highlights

    • Unified observability: Unified observability across infrastructure and cloud layers, applications, ERP, batch operations and digital workspaces; linking business KPIs to IT performance, to enable better visibility across hybrid, multi-cloud estates.
    • AI-powered insights: AI-powered insights that leverage deep AI/ML models to analyze diverse datasets, provide detailed insights and detect issues across IT and business operations, predict future state, and recommend fixes and proactive actions.
    • Closed-loop automation: Closed-loop automation that combines the knowledge of enterprise IT context, AI-based intelligence, and out-of-box modular automation capabilities for end-to-end lifecycle management- from detection to triaging to resolutions.

    Details

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    Deployed on AWS
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    Pricing

    ignio AIOps Platform

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    1-month contract (30)

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    Dimension
    Description
    Cost/month
    Infrastructure Monitoring
    Collect health and performance data from servers, virtual machines, containers across the technology stack (Per Host)
    $14.00
    Log Monitoring
    Monitor logs to identify anomalies, detect root cause and resolve the issues (Per Host)
    $14.00
    Network Device Monitoring
    Monitor and optimize the health and performance of network devices (Per Network Device)
    $7.00
    Application Monitoring
    Monitor application performance, availability and user experience to identify and resolve issues before they impact users (Per APM Host)
    $40.00
    Synthetic monitoring
    Emulate user behavior to identify issues in web applications and resolve them before they impact users (Per 10 Synthetic runs)
    $0.20
    Workload Monitoring
    Get observability across schedulers, applications and infrastructure for workload operations (Per unique Batch Job)
    $2.00
    Agentless Health Checks
    Leverage automation to detect availability and performance across infrastructure layers and identify faults (Per Health Check)
    $0.50
    Cloud Cost Optimization
    Provides a vendor agnostic view for multi cloud environment, cost analytics and automation for optimized cloud costs and autonomous life cycle operations (Per Dollar (3%) of average cloud spend)
    $0.03
    Business Transaction Monitoring
    Get Horizontal Observability across key business processes by monitoring process and transaction flows across applications on hybrid multi cloud environments (Per 1000 Transactions)
    $10.00
    Intelligent Event Management
    Reduce alert noise, improve event detection , fast track resolutions and prevent issues with predictive Intelligence (Per Event)
    $0.20

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

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    Customer reviews

    Ratings and reviews

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    4.4
    128 ratings
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    128 external reviews
    External reviews are from G2 .
    Amit C.

    Enabling Proactive Monitoring and Intelligent Automation

    Reviewed on Mar 11, 2026
    Review provided by G2
    What do you like best about the product?
    It's capability to ingest signals from multiple monitoring sources and intelligently aggregate and correlate them. This helps generate meaningful insights for SRE and sustain teams, enabling faster decision-making. The platform also makes it easy to configure notifications and alerts, which improves operational responsiveness.
    What do you dislike about the product?
    One area that could be improved is the user interface, particularly in terms of customization and navigation.
    What problems is the product solving and how is that benefiting you?
    Digitate helps our teams transition from a reactive operations model to a more proactive and automated approach. By integrating signals from multiple APM and monitoring tools, it aggregates and correlates data to provide clearer insights into incidents. This improves impact analysis, speeds up recovery, and enables our SRE and sustain teams to respond more effectively while benefiting from automated notifications and operational intelligence.
    prashant s.

    Proactive Monitoring and Seamless Integration

    Reviewed on Mar 05, 2026
    Review provided by G2
    What do you like best about the product?
    I like Digitate's ability to absorb inputs from multiple sources for aggregation and correlation, helping share better insights with the SRE and sustain teams. The ability to set up notifications seamlessly is also a plus. It also helps me get a more accurate impact or initial level of analysis based on the signals and narrow down the recovery path. The support from the TCS team during the setup was commendable.
    What do you dislike about the product?
    I find the UI and the ability to view the alerts and monitors quickly as a snapshot could be improved.
    What problems is the product solving and how is that benefiting you?
    Digitate helps us move from reactive to proactive support, integrating insights from multiple APM sources. It aggregates and correlates data for accurate impact analysis and recovery, improving our SRE and sustain teams with seamless notifications.
    Pharmaceuticals

    A Standardized Automation Platform That Delivers

    Reviewed on Feb 18, 2026
    Review provided by G2
    What do you like best about the product?
    It is a very standardised automation platform.
    What do you dislike about the product?
    Technical learning curve is higher than other automation means in IT.
    What problems is the product solving and how is that benefiting you?
    Helps automate our user access provisioning reducing manual efforts for this and letting the support team focus on other important areas.
    Akkravin T.

    Effortless End-to-End Monitoring with Digitate

    Reviewed on Feb 09, 2026
    Review provided by G2
    What do you like best about the product?
    I find Digitate's dashboard very beneficial as it provides KPI and preventive solutions. It's easy and user-friendly, making the setup process smooth for our team.
    What do you dislike about the product?
    N/A
    What problems is the product solving and how is that benefiting you?
    I use Digitate for end-to-end monitoring to ensure there are no issues in system integration.
    Anshita S.

    Effortless Automation with Digitate Ignio

    Reviewed on Dec 18, 2025
    Review provided by G2
    What do you like best about the product?
    I find Digitate Ignio to be a good tool for automation and workload management, helping our organization to monitor and automate critical jobs and business processes. I like the capability of Ignio for automating tasks and reducing manual efforts, which is a big plus for us. I also appreciate its feature of predictive analysis and that it was quick and easy to set up.
    What do you dislike about the product?
    nothing as of now
    What problems is the product solving and how is that benefiting you?
    Digitate Ignio helps automate and manage workloads, monitoring critical jobs and business processes, filling monitoring gaps, and reducing manual efforts. I also appreciate its predictive analysis features.
    View all reviews