ignio AIOps Platform
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Infrastructure Operations
What do you like best about the product?
The solutions that comes built in and the interface that helps in understanding the issue and solution used
What do you dislike about the product?
Something that cannot be said now as we are progressing
What problems is the product solving and how is that benefiting you?
Time of associates repeatedly resolving known problems in infrastructure and ignio helps with a prediction that states when the error can arise
AIOps for OS Automation
What do you like best about the product?
Orchestration capabilities built in with ignio
What do you dislike about the product?
So far so good. Not applicable at this moment
What problems is the product solving and how is that benefiting you?
Automation on repetative actions and therby reducing the manual efforts and cost involved on that
Ignio adoption for automation of quality checks/assurance
What do you like best about the product?
Ignio delivered customized automation for standard operating procedures with the best time to market. The product offers flexibility and operational ease with multiple technologies.
What do you dislike about the product?
Not Applicable from technology point of view but support operation can be sped up. Some time there is delay in ticket/query resolution with internal support team
What problems is the product solving and how is that benefiting you?
Redundant activities during quality checks resulting in efforts duplication. Ignio helped automate the procedure which brought shift left from L1 to L0. This gives an opportunity to teams to invest energy into the problem management area.
Insightful batch analysis
What do you like best about the product?
Batch Analyser assists when delivering new batch jobs into complex suites. The ability to forecast is essential to integrate batch seamlessly to ensure SLA's are met.
What do you dislike about the product?
Predefined reports would be a great addition, showing the user which jobs are of concern.
What problems is the product solving and how is that benefiting you?
Adding high volume batch jobs into complex suites to ensure SLA's are not breached - and where necessary, tune batch as required.
The application has been very useful in automating routine tasks
What do you like best about the product?
Ability to automate manual tasks to reduce workload
What do you dislike about the product?
Complexity of setup is tedious for some tasks
What problems is the product solving and how is that benefiting you?
We have saved a few hundred hours of manual effort.
Ignio-automation tool
What do you like best about the product?
it is very good tool for DBA's to automate few daily activities and it will close automatically the incidents after resolve the issue
What do you dislike about the product?
need more improvements on the tool to utilixe for all technologies.
What problems is the product solving and how is that benefiting you?
it is really helped from DBA side to automate the daily monitoring activiites.
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