ignio AIOps Platform
DigitateReviews from AWS customer
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ignio AIOps for seamless operations
What do you like best about the product?
ignio AIOPS has helped us to reduce effort for our operations team and improved MTTR. With its advanced algorithms, it reduces alert noise, translates validated alerts to incidents and resolves incidents without any manual intervention. Maintains log of each action for audit purposes. Efficient tool for both Infrastructure and Application Landscape.
What do you dislike about the product?
So far, there’s nothing significant to dislike. Digitate has consistently met expectations, and any minor challenges we’ve faced were quickly addressed through their responsive support and continuous platform improvements.
Recent Version Flamingo has introduced lot of analytical capabilities which were lacking earlier
Recent Version Flamingo has introduced lot of analytical capabilities which were lacking earlier
What problems is the product solving and how is that benefiting you?
Digitate is helping us tackle the complexity and volume of IT operations by automating routine tasks, proactively resolving incidents, and reducing manual interventions.
Unearth the capability to your creative Transformation
What do you like best about the product?
The AI Ops on how you can unearth aggregation and correlation and as it matures towards modern ways of operations transforming simply what SRE and Ops have done is a past
What do you dislike about the product?
I only have constructive feedback. Would like the platform to have flexible UI for various personas; while what it has perfectly suits many use cases
What problems is the product solving and how is that benefiting you?
Clearly moving away from reactive to proactive operations
Eliminating the multiple hops
Providing insights for continuous improvements
Eliminating the multiple hops
Providing insights for continuous improvements
Great AIOPS tool for single pane of glass view
What do you like best about the product?
ignio AIOPS from digitate has helped us to significantly reduce noise and focus on real incidents. We have integrated ignio with 8 different monitoring tools and ignio brings all alerts to single pane and filters noise to identify actionable alerts thereby reducing effort and saving valuable time. Ability to act with out of the box actions helps to deploy quickly.
What do you dislike about the product?
its latest Saas offering has overcome the challenges which were faced earlier for upgrading the product.
What problems is the product solving and how is that benefiting you?
Reducing event noise from different sources & helping focus on actionable alarm.
ignio for proactive operations
What do you like best about the product?
their vision and the ability to understand the current AIOps and Agentic AI needs.
What do you dislike about the product?
There are not downside of working with Digitate, the product ignio has a lot of potential and we are just getting started,
What problems is the product solving and how is that benefiting you?
Digitate is helping us to mine the application and CUJ behaviour which is useful to look at few things proactively.
Usage for Ignio was very helpful to our site.
What do you like best about the product?
Fast deployment and helpful information presented on time
What do you dislike about the product?
Server is not fully integrated to our environment
What problems is the product solving and how is that benefiting you?
Test point autogenerating email on mismatch of data
AI Ops - Ignio - Digistate
What do you like best about the product?
i loved the versatility they offer in solutions. Also the operational support we receive from our contacts are great.
What do you dislike about the product?
The time taken to implement the solutions.
What problems is the product solving and how is that benefiting you?
Batch Operations, Positive validation.
ignio is the product deployed for us by Digitate
What do you like best about the product?
ignio automated our user access management
What do you dislike about the product?
Nothing to say on dislikes here about digitate, thank you
What problems is the product solving and how is that benefiting you?
Ignio helped us to Automate all the access management for Planisware
Automations and Event Management
What do you like best about the product?
Digitate team has been very supportive and experienced. We have been using ignio for automations for the past couple of years and event management since last year, both modules work well and we really appreciate the knowledge and speed the team has provided from development to deployment.
What do you dislike about the product?
I would like Digitate to improve ignio for ordinary users who don't have lot of development experience. This means less training, more user friendly UI incorporating more drag-and-drop, etc. to encourage more use cases.
What problems is the product solving and how is that benefiting you?
Automations and event management.
Ignio Review: Smart, Self-Healing, Scalable
What do you like best about the product?
Digitate core Strength lies in its vision of a self-healing, self-learning enterprise. With ignio, they've pioneered AI/ML -driven IT Operations that go beyond monitoring to actionable autonomy--fixes issues without manual intervention
What do you dislike about the product?
nothing to improve, Ignio is doing well in it's area.
What problems is the product solving and how is that benefiting you?
With ignio, our IT team has shifted from firefighting mode to focusing on strategic initiatives. Routine issues like server restarts, performance dips, and failed jobs are now auto-detected and resolved within minutes—saving us countless hours each week and drastically improving uptime.
Driving Autonomous IT with Ignio Insights and Evolution
What do you like best about the product?
Feedback Mechanism that allows Ignio to learn from every event and continuously improve its responses is a standout capability.
What do you dislike about the product?
Nothing, Ignio has enough potential to manage IT operations.
What problems is the product solving and how is that benefiting you?
Digitate, through its ignio™ platform, is solving some of the most critical challenges in IT operations — including incident resolution delays, manual operational tasks, and lack of visibility across complex enterprise environments. It uses AI and machine learning to enable proactive issue detection, root cause analysis, and autonomous remediation.
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