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Reviews from AWS customer

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External reviews

128 reviews
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External reviews are not included in the AWS star rating for the product.


    Arjunsingh R.

Automation on Ignio

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
EROps
ITops
Cloud Intigration
Dashboards
What do you dislike about the product?
limited Developer community.
not streamlined development of new functions.
What problems is the product solving and how is that benefiting you?
Meeting the SLA,
HEalth check of critical systems.


    Rupinder R.

Ignio

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
I really liked their out of box features. It helped us to deliver faster
What do you dislike about the product?
I have not come across it yet which can make be dislike digitate
What problems is the product solving and how is that benefiting you?
We have many use cases running in production. it have helped us to reduce 40K-70 K incidents in a month


    Darryl C.

Ignio AIOPS - Automation solutions

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
Effective enterprise solution with significant potential for expanded use and continuous improvement.

Strong client support

Highly receptive to client feedback for future feature development
What do you dislike about the product?
Could benefit from more out of the box solutions (less development effort)

Enterprise deployment unlikely at scale without significant Digitate support resourcing.

User interfaces are inconsistent in terms of intuitiveness. (some great - others less so)
What problems is the product solving and how is that benefiting you?
Improved enterprise availability visibility, automation of ticketing and access to a variety of trending data.

We have been able to automate for basic recovery and health check scenarios and have a large number of future use cases in the queue for development and deployment.

Further development opportunities to leverage correlation and predictive analysis features will drive true enterprise operations efficiencies and Availability Management value.


    Retail

Ignio-AIOps review

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
Ticket enrichment
Faster MTTR
Automation capabilities
What do you dislike about the product?
Everything working for us as expected...
What problems is the product solving and how is that benefiting you?
Support team's manual effort is reduced to great extend


    Insurance

ignio AIOps

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
We are using ignio for Event Management and it is helping to reduce noise and fixing issues
What do you dislike about the product?
More business centric Dashboard can be included in tool
What problems is the product solving and how is that benefiting you?
Less unwanted alerts

self healing the issues in Infra area


    Retail

Best in enterprise automation transformation

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
Digitate has provided a tool that offers different domain automation with ease of integration with other tools. All the infra, application, middleware, SAP and batch operations can be linked with each other and great contextual information gets available that adds value in operation.
What do you dislike about the product?
Nothing as of now. The experience is going well so far.
What problems is the product solving and how is that benefiting you?
Digitate is helping us minimize business impact due to underlying infra and app issues. It is a great help when end to end infra, app and batch visualization is available for key measures.


    Umesh P.

Digitate - One solution

  • August 07, 2023
  • Review provided by G2

What do you like best about the product?
Digiate helps in finding quick resolution.
What do you dislike about the product?
Never have come across any downside yet .
What problems is the product solving and how is that benefiting you?
Digitate helps to automatate the task and helps in saving maximum efforts.


    Insurance

Advanced Automation Journey for operational benefits

  • August 07, 2023
  • Review provided by G2

What do you like best about the product?
Providing an automation tool that is easy to fit and offers solution for all types of operational challenges
What do you dislike about the product?
None as of now. Yet to implement solutions offered for all types of operational needs
What problems is the product solving and how is that benefiting you?
We did a POC and ignio has demonstrated high operational benefits leading to manual effort reduction, and reduced MTTI and MTTR.


    Suryakant S.

Ignio AiOps

  • August 07, 2023
  • Review provided by G2

What do you like best about the product?
Great product suite and catered improvements for its customers!
They care for the customer and take regular feedbacks to identify any pain areas and consult to mitigate the same using Ignio suite
What do you dislike about the product?
Nothing as of now. Would require easy access to reach to the consultants in case of emergencies.
The documentations could be public for citizen developers and users.
What problems is the product solving and how is that benefiting you?
Ignio mainly helps withh all our infra automation requirements, freeing our critical employees from mundane tasks and increasing resolution time. Majorly, incidents and service requests are being automated using Ignio Suite.
Workload Manager helps with understanding batch job dependencies, which in turn helps to identify Root Causes and bottlenecks quicker.


    Rosyland D.

Ease of Automation

  • August 07, 2023
  • Review provided by G2

What do you like best about the product?
Digitate is very helpful for automating our tasks and integrating with our existing monitoring tools
What do you dislike about the product?
Nothing as of now. Everything is good at Digitate
What problems is the product solving and how is that benefiting you?
Digitate is being used in our environment for automating our business related activities