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External reviews

382 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Lilian G.

Usage experience

  • September 25, 2022
  • Review verified by G2

What do you like best about the product?
Ease of creating workflows in object and process creation.
What do you dislike about the product?
OCR reading is a little weak, so it is necessary to use third-party services, and low support in solving problems and delay in responding to tickets.
What problems is the product solving and how is that benefiting you?
Benefits in cost reduction and higher fidelity rate in relation to human errors.


    Ethan H.

Very good automation tool for business users

  • September 24, 2022
  • Review verified by G2

What do you like best about the product?
I found it very easy to learn and play with to create automation as a business user.
Browser automation worked great for me to download certain reports that I was doing earlier manually.
The latest version has a lot of advanced features and I'm planning to explore other products as well from Blue Prism like Hub, Interact etc
What do you dislike about the product?
The initial setup took me some time to understand the architecture and terminology.
It felt a little tough to set up SQL Server and Database for a blue prism to work, but that might be due to me being a business user and not much of a technical person.
Apart from this, I did not notice anything that I disliked so far.
What problems is the product solving and how is that benefiting you?
It helped me download multiple excel reports from our websites which was done earlier manually.
Also, it helped me manipulate excel reports that I download from websites and perform certain calculations on them.
I'm still exploring if Blue Prism can generate a dashboard report for me but that is on the learning track for now.


    V. Miraj A.

Blue Prism one of the best platform there is for automation. I have worked with it from 2015.

  • September 23, 2022
  • Review provided by G2

What do you like best about the product?
Queue Management and Security and easier to check the session logs for investigation.
What do you dislike about the product?
The dowside is that it does not allow coding directly in Python. However it has a away to run the script.
What problems is the product solving and how is that benefiting you?
Whatever the issues we have it is getting sorted through the brillian support team in BP


    Mateus S.

Very Fun and Cool.

  • September 23, 2022
  • Review verified by G2

What do you like best about the product?
The software is good, practical, easy to understand and understand, because its visualization is in the form of a flow, which facilitates the understanding of what was and is being built.
What do you dislike about the product?
I don't like the method used to search and rename some variables or pages as we always do this and it has to be done individually which ends up taking a long time.
What problems is the product solving and how is that benefiting you?
I think it currently covers almost all current market issues/bugs/defects that are related to platforms in this market branch and automations that are done manually.


    chirag S.

Perfect tool for low code RPA Automation

  • September 23, 2022
  • Review verified by G2

What do you like best about the product?
Easy to use for beginners,
User friendly for non technical person,
Easy to learn
More scope to interface with almost all of the applications
Good academic material to learn and enhance the skills on blue prism learning portal.
What do you dislike about the product?
More scope to improve User interface interactions, Artificial intelligence and machine learning capabilities need to be improved compared to competitive market tools, Looking forward to a cloud-based studio.
What problems is the product solving and how is that benefiting you?
Manual verification of invoices is being handled by blue prism automation which in turn helps us to improve data extraction and errors, reduced turnaround, SLAs, and also manual team headcount.
Download of invoices through third-party applications via browser automation has increased speed and performance.


    Leonardo S.

Developer blue prism

  • September 23, 2022
  • Review verified by G2

What do you like best about the product?
Intuitive and easy to use, complete platform providing everything from conventional development to integration with generative systems, greatly facilitating development and optimizing project time, in addition to having several personalized packages with the possibility of using C# for created forms. Ease of creating credentials, managing queues and managing errors, making future maintenance and new attackers easier.
What do you dislike about the product?
Need to download to import non-native VBOS, not possible via native store
What problems is the product solving and how is that benefiting you?
Repeat Senvoles Executed by Robes, without a financial and commercial scope, transmitting human tasks. Tasks that previously took hours, after automated were performed at a much shorter time, generating a high reorn in the medium term for the company.


    Jefferson N.

RPA Developer - 1 year

  • September 23, 2022
  • Review verified by G2

What do you like best about the product?
I really like the blueprism flow, compared to the competitors, blueprism is much more organized and very intuitive, not to mention the VBOs that are exclusive. Compared to competitors, I can say that blueprism comes out ahead
What do you dislike about the product?
The only thing I don't like is the issue of VBOs not being updated automatically. It could be more optimized, as soon as more utilities appear, they could be updated automatically without having to access the DX
,
What problems is the product solving and how is that benefiting you?
The benefits are being directly related to automation. Making all repetitive customer tasks automated, making the day more productive to perform more complex tasks


    Telecommunications

RPA For ALL

  • September 22, 2022
  • Review verified by G2

What do you like best about the product?
A simplificade da interface grafica e a segurança de poder processar item por item
What do you dislike about the product?
A falta de versionamento como por exemplo integração com o GITlab ou DevopsAzure
What problems is the product solving and how is that benefiting you?
Em calculos massivos de multas para pagamentos de parceiros


    Geisianne F.

complete and functional tool

  • September 22, 2022
  • Review provided by G2

What do you like best about the product?
Ease of learning, greatly facilitates the automation process, meets the necessary demands in the processes we develop.
What do you dislike about the product?
so far no improvement scores, so far meets my expectations
What problems is the product solving and how is that benefiting you?
We build administrative robots with blue prism, faster processes and with great efficiency, administrative production is much more agile


    Thaynara A.

Automação super intuitiva!!!

  • September 22, 2022
  • Review provided by G2

What do you like best about the product?
O que mais gosto no SS&C Blue Prism - RPA é o fato de ser uma automação sem códigos super intuitiva, o que facilita a automação de processos e trás facilidade no dia a dia dos utilizadores da ferramenta.
Além disso, é um sistema super completo com toda a parte de gestão de utilização de máquinas e servidores.
What do you dislike about the product?
Umas das partes menos atrativas da ferramenta é a gestão a vista do controlroom, principalmnete por não existe a opção de filtros na tela, o que deixa a visão muito poluida.
Outro ponto que deve ser destacado é alguns quesitos dos mapeamentos, dependendo do sistema que vai ser mapeado, falta preparo da fereramenta.
What problems is the product solving and how is that benefiting you?
A automação de processos SS&C Blue Prism - RPA, trás automação para processos repetitivos que não exigem discernimento em decisões, ele é capaz de automatizar atividades do dia a dia que executamos de maneira remota, de forma mecânica sem se quer parar para ler, para se ter noção do tão mecânico é para o ser humano.
Como exemplo disso, posso citar a automação de extração de dois relatórios "diários" e compilação de dados especificos em um único relatório, só automatizando essa atividade foi economizadop pelo menos 2 horas do dia do colaborador, libertando-o para outras atividades que requer mais dedicação e ainda evitando horas extras.