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External reviews

382 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Financial Services

Blue Prism

  • May 25, 2022
  • Review provided by G2

What do you like best about the product?
Flexibility of the platorm and availability of a developers' community supporting everyday activities
What do you dislike about the product?
Old-fashioned traditional Graphic User Interface
What problems is the product solving and how is that benefiting you?
Repetitive and low value-added activities' automation aiming at supporting business processes.


    Indrajeet R.

Awesome tool for RPA

  • May 25, 2022
  • Review verified by G2

What do you like best about the product?
What I like the best:

1) It's easy to understand the flow of the RPA created by another developer
2) It's compatible with all kinds of application that needs to be automated
3) You can integrate all kinds of AI, API, OCR tools, etc. into the solution.
What do you dislike about the product?
What I dislike:

1) In the control room, there is no search feature to search for the processes you want to run or to find the resource PC that you want. This is irritating in an enterprise situation when there are a massive number of processes to keep track of.
What problems is the product solving and how is that benefiting you?
We have solved many problems within the BFSI sector, some examples being Invoice Processing, Workflow automation, Mainframe automation, Payroll automation, Billing automation, etc.
Recommendations to others considering the product:
My advice for working with Blue Prism or any other RPA tool is to have a basic knowledge and understanding of computer programming. It does not matter if a tool says it is low code, low code still means some code is required, besides which the basic concepts of programming are universal.


    Banking

RPA for Business and E2E automation

  • May 24, 2022
  • Review provided by G2

What do you like best about the product?
I have been working with BluePrism for years and I can easily say that is a reliable tool developed by a very capable and talented team. The tool is suited for all the company processes automation needs, the only limits are ideas and budget. As a team, we appreciated the low code development and way process workflows are easily created and compared with our analysis.
What do you dislike about the product?
sometimes having an on-line control room would have been a plus, however in V7 is going to be implemented a new control room distributed on the internet for different users (e.g. IT; business)
What problems is the product solving and how is that benefiting you?
we have realized more than 200 automated processes acroos several financial service players achieving very high ROI in short periods, typically 4-6 months depending on the complexity of the automation


    Manish J.

Technical Lead

  • May 24, 2022
  • Review provided by G2

What do you like best about the product?
Open ended and coustom features.
➢ Data Strategy/Migration & Customer Analytics and Reporting roadmaps
What do you dislike about the product?
➢ Business intelligence, data architecture including data engineering and transformation of Big Data
What problems is the product solving and how is that benefiting you?
Performances
Recommendations to others considering the product:
Yes


    Rushabh D.

Leading Tool in the market

  • May 19, 2022
  • Review verified by G2

What do you like best about the product?
Division like object-oriented programming i.e. Process layer, Object layer & application modeler. And the connection with other third-party tools.
What do you dislike about the product?
Need more videos on the installation of versions 6 & 7
What problems is the product solving and how is that benefiting you?
I had automated most of the processes in Account payable, Invoice processing & many more. It has saved clients lots of manual work with a great ROI.


    Ajay C.

Blue prism is very user friendly and secure

  • May 13, 2022
  • Review provided by G2

What do you like best about the product?
Enterprise integration can be done very easily in this and very easy to understand even for non-technical people too. It has helped us to cut a lot of costs in our business
What do you dislike about the product?
Overall cost seems to be pretty high and there is not a lot of community help available when we are facing issues for solutions. That was a blocker for me in my case
What problems is the product solving and how is that benefiting you?
Repetitive tasks could be automated and a lot of cost-cutting could be done in the resource management. That helped the overall organization in many ways than we expected.


    Aswini L.

Blue Prism Review

  • May 06, 2022
  • Review provided by G2

What do you like best about the product?
Effortless Bot deployment to automate tasks
Rich User Experience
low or no-code automation strategy
RPA Community support
Good API Integration
6 full months of free trial
What do you dislike about the product?
Training and License cost.
Third-party application Integration
What problems is the product solving and how is that benefiting you?
Boost operational efficiency - More agile enabling speedy time to market.
Intelligent automation solutions - Automating daily repetitive tasks to improve productivity.
Analytics - data-driven customer usage analysis


    Retail

Blue Prism Cloud

  • April 08, 2022
  • Review provided by G2

What do you like best about the product?
The cloud based model has some significant benefits. The implementation was undertaken with ease, the software is intuitive and the cloud model comes with Intelligent Automation capabilities as part of the package.
What do you dislike about the product?
Cloud based model should have chat boy capability but doesn't have an out the box option. Performance dashboarding within core product should be improved as lacking
What problems is the product solving and how is that benefiting you?
Legislative and regulatory requirements in HR and finance.
Customer and Colleague experience has improved and overall productivity significantly improved.
Enabling personnel changes, product setup and availability and reduction in rework
Recommendations to others considering the product:
Consider the benefits that the cloud model has over on premise solutions


    Jakub M.

Robust, scalable and neat

  • March 30, 2022
  • Review verified by G2

What do you like best about the product?
The "graphical" way you are building a process in Blue Prism is an immense help in case your process is complex or (which is even more important) when you return to an already existing process to update it. Moreover, the fact that you can jump freely in the process while debugging it is an invaluable tool, that is unfortunately not available in the majority of other RPA tools.
What do you dislike about the product?
Development in Blue Prism may lack speed compared to some other less robust RPA tools. The fact that you need to distinguish between Process and Object Studio does not always come in handy.
What problems is the product solving and how is that benefiting you?
We use Blue Prism for a large palette of problems ranging from basic front-end automation to interconnect few legacy apps to complex workflows with user-form input, API requests, AI steps and sophisticated reports.


    莊永甄 J.

Blue Prism - RPA | Robotic Process Automation

  • March 29, 2022
  • Review verified by G2

What do you like best about the product?
Easy and friendly to use, and nice online help let me know how to find out the answer.
What do you dislike about the product?
a lot of questions when first time to log in the BP Community
What problems is the product solving and how is that benefiting you?
1- a lot of processes from human resources, now use BP become more easy and less time.
2-management becomes easier, and the control panel can easy to control and check session on time.