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External reviews

382 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    vincent r.

Excellent RPA experience with Blue Prism

  • April 30, 2019
  • Review verified by G2

What do you like best about the product?
Quick and easy installation. Process and Objects hierarchical structures. Can continue to do debugging in middle of flow.
What do you dislike about the product?
not very efficient to deal with different data types like Array, List, Dictionary using "Collection".
What problems is the product solving and how is that benefiting you?
Blue Prism brings digital workforce and helped clients to process high volume, repetitive, rule-based tasks like tax reconciliation, invoice processing.
Recommendations to others considering the product:
Lots of features in Work Queue, and more powerful tool - Digital exchange can be used in Process/Objects.


    Vadim K.

Blue Prism helped us Automate repetitive tasks

  • April 30, 2019
  • Review verified by G2

What do you like best about the product?
Blue Prism gave our organization ability to automate tasks that were repetitive and time consuming on daily basis. Easy of use and ability to capture controls from various applications (web, gui, command prompt) gave us many options on automating our tasks.
What do you dislike about the product?
Some documentation could be a bit more detailed.
What problems is the product solving and how is that benefiting you?
Automation of health checks and various user repetitive tasks.


    Andrew N.

A robust and user-friendly RPA platform

  • April 30, 2019
  • Review verified by G2

What do you like best about the product?
The reusability and speed of development. The overall structure of designing small, reusable Business Objects, with their actions being assembled in a Process lends itself well to a growing number of use-cases while having an existing object library to leverage.
What do you dislike about the product?
I would like there to be better support for global variables to be shared across all Processes/Busines Objects. There are environment variables, but these cannot be collections, so when it comes to a large, configurable number of variables, there isn't a perfect solution. Support for Chrome browser could also be improved.
What problems is the product solving and how is that benefiting you?
Typically completion of mundane and error-prone data-entry tasks that are also time-sensitive. We found it is relatively easy to aggregate multiple automation use-cases by similarity, which is nice.
Recommendations to others considering the product:
Chome support can be an issue if you have any restrictions on which version of Chrome you can use (such as enterprise restrictions).


    Public Safety

Blue Prism Review

  • April 30, 2019
  • Review verified by G2

What do you like best about the product?
The fact that the whole process can be constructed using a flow chart so it is easy to visualise the bot as well in future.
What do you dislike about the product?
Error handling is a little tricky and confusing, though the help manuals that are available online come to our rescue.
What problems is the product solving and how is that benefiting you?
Working in the Finance department of the company, we are solving high value high cost repetitive human tasks and are utilizing BP for those tasks.
Recommendations to others considering the product:
Follow the BP documentation templates and don't skip any step while creating your work flows.


    Information Technology and Services

Excellent RPA tool

  • April 30, 2019
  • Review verified by G2

What do you like best about the product?
Blue prism user interface is excellent. Its very easy to understand just like a flowchart. A person with very limited or no programming knowledge can also learn the tool very easily. We can make our solution more scalable and reliable as we have the option for writing customised code with programming languages like C# or vb.net. It can be integrated with other application which make it excellent in the market.Blue prism works with wide variety of applications like mainframe,web,windows,excel,SAP.It also have built capabilities for reading PDF (OCR).Blue prism has wide range of built in functions and the vendor also provides many VBO's.They have introduced new spying mode with the latest version.
What do you dislike about the product?
There is nothing I want to highlight as dislike. But,I would recommend the encryption in credential manger.Currently this can be easily decrypted which is security threat.
What problems is the product solving and how is that benefiting you?
I have been working with Blue prism more than 2 years now.I was able to automate many process that require full time employ. The processes included applications like mainframe,web,emial,windows,SAP etc.
The users were happy about the time Bot would save and were happy about they will not have to do these repetitive tasks.No time constraints ,Business was able to use the robot 24*7.
Recommendations to others considering the product:
Blue Prism is one of the excellent RPA tool available in the market.If you are beginner in the technology this will be the perfect choice.It has wide built in functionalities.Even if you don't have programmatic knowledge it does not matter.


    Preethi R.

The Legendary Blue Prism

  • April 30, 2019
  • Review verified by G2

What do you like best about the product?
I like a lot about blue prism, especially the way it automates the applications.
It doesn't modify any application, instead it gets to the root elements to capture them into the automation.
Also, its speed and stability is added advantage.
Once errors are properly handled and proper rules are set for the bot,
BP will complete the automation at ease, unlike any other automation tool.
Queues, Auto-scheduler, are charm!
Tracking back the log for errors is absolutely easy
Latest updates like Chrome, mainframe and SAP automations works like the way it should be.
Coding is very easy, even the noobs can learn and code
Control room and development studio are in one box unlike any other automation softwares in market
What do you dislike about the product?
Some connections issues with runtime machines.
Outlook issues
I felt pdf, citrix automation are difficult.
unknown errors occur while creating connections between databases, and also when used locally.
Though there is a huge support of Microsoft libraries available, there ae some critical libraries missing, which will serve great automation purposes.
What problems is the product solving and how is that benefiting you?
Immense time saving.
less errors produced
human errors absolutely vanished
Since a lot of data involved and its secure, Business had good confidence about their data being circulated in BP application

For instance, one process which we automated which had an average handling time as 2 hours, which is now immensely reduced to 7 - 9 minutes depending upon the load..!
Recommendations to others considering the product:
Choose BP if u need good and reliable source of automation, ease of use and easy tracking and coding


    Priyatham P.

Excellent RPA tool for all the automation requirments

  • April 29, 2019
  • Review provided by G2

What do you like best about the product?
The Blueprism tool gives us many options to design the workflows in a robust way, the entire integration like control room, schedulers, credential manager into the tool gives the developers the flexibility to test and deploy as per the requirement to the clients.
What do you dislike about the product?
Development process is little tricky where the developer needs to be very well known about the tool, its not like self descriptive like and many timespan activities which needs the code according to the required result for the output in days or months or hours, Spying of the elements is good but those will not have the screenshots in AA mode.
What problems is the product solving and how is that benefiting you?
Business problems includes solving of the Tickets generated and gathering of the system health, database related functions..
Recommendations to others considering the product:
Please make sure developer is very well aware of the tool and its options, there are many options available to give us the best results for the developments to the customer. make sure the environment is set up according to the tool and requirements as the RPA tool is based on structure data and any change in the environment can lead to unexpected results. Every things we do should be done suing a config file and all the values to the variables should be from config or run time should not be hard coded at any cost in the development. Cost wise it would be little expensive consider for huge automation so it will be worthy.


    Computer Software

Adept to almost any situation.

  • April 29, 2019
  • Review verified by G2

What do you like best about the product?
The options on how to make things work are very broad making it versatile on any situation at hand.
What do you dislike about the product?
Based on my experiance with the software, I haven't experience any issues that would cause my dislike with the software.
What problems is the product solving and how is that benefiting you?
Usually, the manual repetitive processes in businesses. There are a lot of benefits on using Blue Prism and one of them is freeing employees on repetitive tasks to do processes that are more sophisticated or to be trained.
Recommendations to others considering the product:
Very versatile and reliable. Guides and support are very helpful.


    Accounting

Excellent Auotmation Tool

  • April 26, 2019
  • Review provided by G2

What do you like best about the product?
Blue Prism tool provides excellent user interface to the users,which helps them to automate process easily and quickly.Blue Prism tool provides excellent automation in different areas like finance,banking,insurance,risk management team etc.
What do you dislike about the product?
As of now I have not found any issues or dislikes to be highlighted.
What problems is the product solving and how is that benefiting you?
Through Blue Prism tool I was able to automate process which includes several business logic as well as various manual activities. Main benefit in using Blue Prism tool is that it can automate SAP logon application really quickly and effective automation can be done for it.
Recommendations to others considering the product:
Blue Prism provides a really good user interface to the users, so that they can automate process even without having any programming languages. And also integration of Blue Prism with other software is also really simple.


    Werson F.

Blue Prism is Easy To Learn

  • April 25, 2019
  • Review provided by G2

What do you like best about the product?
I like best is that Blue Prism is a low code platform, even though you aren't an expert in programming you can easily learn it. You can learn Blue Prism in a month by reading the guides and doing the excercises from the BP Portal. Also it has Business Objects which are reusable, and can be exported and imported easily for others to use.
What do you dislike about the product?
I dislike the part of writing collection, writing a collection with big data on excel are slow. So instead of using the "Write collection" action, I used other way like writing collection as CSV then Copy Paste to an Excel File, that way writing would be faster, but the con is you need to "Show" excel to Copy Paste the CSV File.
What problems is the product solving and how is that benefiting you?
We solved the problem of recording employees timesheets into a reconciled report in just minutes. I realized that it completes the process faster, because the Bot don't hesitate and doesn't get tired.
Recommendations to others considering the product:
Read the guides carefully to learn the basics, and use the Blue Prism template for easy integration with team.