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External reviews

395 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Logistics and Supply Chain

BP Review

  • April 16, 2019
  • Review verified by G2

What do you like best about the product?
Usability and Scalability; Easy to schedule the bots and maintain in Production LIVE environment. Capable enough to run in all types of platforms such as AZURE, AWS...
What do you dislike about the product?
Quite Expensive when compared with other tools in the market.
What problems is the product solving and how is that benefiting you?
Using this tool extensively in the area of Finance & Banking.


    Banking

Review of blue prism. Developper - Business analyst perspective

  • April 15, 2019
  • Review verified by G2

What do you like best about the product?
The division of process and objects allows for a structured design workflow. Integration with third party APIs made available on the digital exchange platform leverage the community's innovations.
Security and audit are a strong built in feature
What do you dislike about the product?
Currently (April 2019) some issues with acessibility mode make it hard to use the full potential of the platform.
What problems is the product solving and how is that benefiting you?
Automating complex workflows in the financial services sector.


    Insurance

Principal RPA Architect

  • April 15, 2019
  • Review verified by G2

What do you like best about the product?
This is by far the best RPA tool for Enterprise. Easy to configure and the separation of objects and process enables re usability
What do you dislike about the product?
Nothing that stands out which i dislike. Although I would like more robust functionality around locking a object explicitly and no one can use till i release it.
What problems is the product solving and how is that benefiting you?
Most of the process that we have implemented are around volume based repetitive manual work. We have been able to achieve real hard benefits along with accuracy
Recommendations to others considering the product:
If you want to implement ENTERPRISE scale RPA then do not look beyond Blueprism. I have personally used and evaluated other few top RPA vendors but I feel Blueprism is leader. Also do not fall in trap when RPA software is bundled with intelligent capabilities. In reality there is a minimum functionality that is delivered in bundled product. Better choice is to leverage Google or Microsoft or IBM AI capabilities.


    Madhan R.

Automated invoice processing process in Oracle,Sap and Mainframe in secured way.

  • April 15, 2019
  • Review verified by G2

What do you like best about the product?
Reliable and very secure. Easy to understand the process flow.
What do you dislike about the product?
Difficult to search environment variable in system tab.
What problems is the product solving and how is that benefiting you?
Invoice processing in Oracle, Sap and Mainframe applications are automated. Around 25 FTE benefits were realized.
Recommendations to others considering the product:
Secured environment with blueprism native Api's from version7


    Fany C.

Easy automation of all kind of tasks that you can be imagine

  • April 07, 2019
  • Review verified by G2

What do you like best about the product?
I have been working with Blue Prism for almost two years and my experience was great! It's a very simple tool wich help you to program and automate all kind of tasks. As better things in Blue Prism you'll find will be a helpful, intuitive and very graphic program. In addition, it'll help you to understand better the basic programmation.
To sum up, the most thing that I like is the facility to use it. It's so graphic and intuitive.
What do you dislike about the product?
The prize because it haves license and I guess, sometimes the instability because if you want to automate a web you must be carefully with the internal changes on the webpage.
What problems is the product solving and how is that benefiting you?
The principal problem in Blue Prism is the instability. Sometimes when you want to automate, on almost all websites, the structure of the webpgade can changes and this is a big problem to Blue Prism. When yoy have to spy some elements of the web, if this elements change in the future it's possible that BluePrism will cannot find it. It's important to make maintaining the created robots.
Recommendations to others considering the product:
I recommend that tool because I think, inside the automate world, is the most knowed and the most stable.


    Danish A.

Automation Tool Review Blue Prism

  • March 10, 2019
  • Review provided by G2

What do you like best about the product?
Blue Prism which provides a best user interface to users compared to other RPA tools in the market. It does have two different studio, Process studio and Object studio. Process studio mainly focuses on implementing the business logic where object studio is for interacting with external application via application modeller. Testing and debugging in Blue Prism is designed in such a way that it could start from anywhere from the code flow. It is still the best tool for implementing multi-bot architecture.
What do you dislike about the product?
It is mandatory to install Blue Prism software in machines in which the bot need to execute. By doing so, it becomes costly to business who had implemented a RPA solution with Blue Prism. Having said that , License would be more expensive and depends on how many machines you would have to execute it.
What problems is the product solving and how is that benefiting you?
A well organized dashboard within the Blue Prism would give an idea of the number of processes implemented and published. It would show a glimpse idea on calculating the Return of Investment. More over using Blue Prism software we could automate the rule based, repetitive business processes. Hence it would help to replace the full time employee using these bots and can relocate those employees to more efficient business processes.
Recommendations to others considering the product:
Anyone who is interested can learn Blue Prism by going through the documents they provide. Best RPA tool for freshers who is desire to explore into RPA technology.


    SUBHASH P.

Automation Tool Review - BluePrism

  • March 10, 2019
  • Review verified by G2

What do you like best about the product?
The completely structured and User friendly interface, effective exception handling mechanisms and work queue management are the key best features of Blue prism (BP). The process studio in BP helps the user to implement the business logic and the Object studio helps to interact with the front end applications that are used in the business logic. the control room is very efficient and effective for monitoring and controlling the bot execution. The schedulers in control room helps in unattended bot execution.
What do you dislike about the product?
The main drawback with blue prism is that it is not providing any community version of its license. For all the machines we need to run the bot we have to install the BP application. We cannot even monitor the bot run remotely without installing the application.
What problems is the product solving and how is that benefiting you?
Using Blue Prism application we can automate the rule based, repetitive business processes so we can replace the full time employee using these bots and can relocate those employees to more efficient business processes. By implementing BP automation, the business can get the return of investment in a very short time period. The accuracy and processing time of the business processes will get improved in a significant amount.
Recommendations to others considering the product:
BP is a very effective automation tool that suitable even for a beginner. The more you explore on the possibilities inside the BP you can find the wide range of applications of BP in various domains. The code stage inside the object studio will help you more in over come the limitations of default BP features.


    Aakash S.

Best automation tool till date

  • March 08, 2019
  • Review provided by G2

What do you like best about the product?
1.Queue management and auto logging mechanism are the best
2. Code lock feature provided is amazing for Multibot performance
3. Graphical coding at its best. Very easy to decode the process just like process map
What do you dislike about the product?
Surface automation and image recognization needs to be improved.

Better version control mechanism needed.
What problems is the product solving and how is that benefiting you?
It's help me automate business processes in an very organised and accurate way reducing the average handleling time per transaction
Recommendations to others considering the product:
Best automation tool in the Market. Support is not good but in my 2 years of BLUEPRISM experience never required any


    Anurag V.

Technically mature product, very stable

  • March 06, 2019
  • Review provided by G2

What do you like best about the product?
Technical Maturity of the product, Stability of the installation, ease of development, Security framework, Partner network, training and certification program
What do you dislike about the product?
Lack of End user visibility i.e. process dashboard,analytics to business users, Missing feature of process recorder, Lack of product innovation
What problems is the product solving and how is that benefiting you?
Using blue prism for unattended automation (virtual workforce) in network operations like incident management, Change management, Reporting , Site acceptance etc. have realized productivity benefit equivalent to 120+ FTE
Recommendations to others considering the product:
One of the best RPA product, was able to meet all the security and compliance needs, stable in production, out of the box version management, easy development and deployment. Missing functionality process Recording to speed up the development, end user dashboards and reporting


    Joan Manuel S.

Scalable and secure. Great option in a .Net based platforms

  • January 24, 2019
  • Review verified by G2

What do you like best about the product?
Is a very influencing and powerful RPA tool with a strong market presence and a great option for .Net based platforms. The platform is intuitive and coding is easy. Final result is solid. Logging is detailed and provides a great visibility of running processes.
What do you dislike about the product?
It doesn't run on Linux or any Unix based SO.
What problems is the product solving and how is that benefiting you?
This platform enables the development of depentable and trainable robots for repetitive task automation, a practice that enables the human labor force to turn to more productive and complex challenges.
Recommendations to others considering the product:
The learning curve can be slow at first if you are not working with experienced developers with an extended RPA background.