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1,345 reviews
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    Insurance

The Dynatrace OneAgent UI brings in some of the best features of AppMon

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
The ONE Premium Chat feature is awesome! The response rates and feedback we've received so far from the chat sessions have been excellent so far. I also like the dashboard customization features and how you can share dashboards with your leaders and managers to give them an overview of your infrastructure, services, and application health.
What do you dislike about the product?
I dislike the inability to add Kubernetes metrics and health to my dashboard, but I heard that this is a feature that is coming!
What problems is the product solving and how is that benefiting you?
We are still fairly early in our rollout and hope to have more app teams onboarded and using the SaaS solution as quickly as possible. But we hope to yield better performance management practices and adoption at our company. Essentially we would like to evolve the behavior/practice at our company to be more 'proactive' vs. 'reactive' when it comes to issues that cause downtime and business.
Recommendations to others considering the product:
Involve your app teams, security teams, network teams early on in your implementation and preparation activities to avoid any roadbumps and obstacles like Firewalls, access, and security issues.


    erick l.

A customer-focused organization dedicated to advancing technology in the Application Performance Management (APM) sector.

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
How quickly they innovate, delivering market-ready solutions to us, the customer.
What do you dislike about the product?
Adjust the time zone when communicating with subject matter experts.
What problems is the product solving and how is that benefiting you?
Connecting the user experience and performance as it relates to revenue.
Time to resolution
Intuitive correlating alerts
AI intelligence enhancing efficiency
Recommendations to others considering the product:
Attend, perform, and be inspired by how our peers implement the tool and understand the Dynatrace roadmap.


    Leisure, Travel & Tourism

Great implementation, great data collection !!

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
Data collection and analytics. The way dynatrace collaborates the information is just awesome
What do you dislike about the product?
The time i spent on implementation i wish i could have opted support more earlier.
What problems is the product solving and how is that benefiting you?
Better performance, business KPIs and daily RUM problems.


    Insurance

Revolutionary Monitoring with Seamless Setup

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
I find the Grails data lakehouse to be a game changer. Having everything under one database really solves the issue of database conjoined and query parameters, period. Where else can you write a single query and hear and see the metrics related to that from infrastructure level to real user monitoring level?
What do you dislike about the product?
Database monitoring could improve. However, that is on the road map. Along with synthetic monitoring.
What problems is the product solving and how is that benefiting you?
I use Dynatrace to monitor our digital ecosystem and customer experiences, observe customers in real life, and alert on performance issues. This helps us review, analyze, and correct problems to prevent them from affecting others.
Recommendations to others considering the product:
cut down a some of the added costs


    Retail

Powerful and flexible

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
Dynatrace provides a lot of visibility into not only the activity on the front end of my application, but gives me an excellent view of the back-end.
What do you dislike about the product?
It can be very easy to get off track in analysis. Of course this depends on how well, you do correlation, but the amount of information available can sometimes be overwhelming.
What problems is the product solving and how is that benefiting you?
Dynatrace has provided an amazing tool to deep dive root cause analysis and provide valuable information to our application developers. This has helped us drive improvements in application performance and reliability.
Recommendations to others considering the product:
Take the time to involve stakeholders from multiple areas, i.e., Operations, Development, Business/Marketing, etc..


    Accounting

Trusted product over the years

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
I like the user interface because it's easy to use Windows app. Capturing all traffic is important to me as you never know when you need it.
What do you dislike about the product?
I heard that there are differences between the on-premise and SAAS version.
What problems is the product solving and how is that benefiting you?
Trying to get end-to-end visibility and troubleshoot issues.


    Hospital & Health Care

Very well presented data, but could use easier access to day.

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
dashboard system is very good. it is fairly easy to follow
What do you dislike about the product?
data access is limiting. the api is not available in all languages.
What problems is the product solving and how is that benefiting you?
production monitoring of outages of our app.
Recommendations to others considering the product:
understand how it benefits your workflow, the product is massive


    Larry R.

15 years in monitoring and Dynatrace tops all the vendors I have worked with

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
While most of the big vendors have spent their time trying to patch and upgrade their way to the needs of today, Dynatrace went back to the drawing board and created something special for today's needs. We have found the AI to be spot on with our environments. The OneAgent is an industry-leading approach to instrumentation, saving administrators time and allowing them to focus on things that matter. I have also never found a vendor with such a strong community backing it that is both extremely active and helpful.
What do you dislike about the product?
There are really not too many dislikes we have found with Dynatrace. I think the one thing that needs to improve is the ability to specific groups in terms of licensing consumption. This also includes the ability to set quotas for slices of the licensing pool.
What problems is the product solving and how is that benefiting you?
Dynatrace has taken us from being reactive to proactive. The product has provided insight into things that we would have otherwise had no idea about. This in return allowed us to focus on those things before they became a problem.
Recommendations to others considering the product:
Dynatrace is an outstanding partner for us and continues to improve weekly. They truly lead the way for complete 360 degree monitoring.


    Helder B.

Implementation was easy.

  • December 23, 2019
  • Review provided by G2

What do you like best about the product?
I like it's so simple to get Dynatrace results which allow continuous services improvement.
What do you dislike about the product?
The quota for custom metrics of Dynatrace can easily be eliminated and its transparency is not so obvious as the platform lacks one consumer report.
What problems is the product solving and how is that benefiting you?
Dynatrace has helped us identify problems that have been hard to identify on our web services before. It is nice and helpful to be able to get to the transactions that took place during a period with a question.
Recommendations to others considering the product:
Not all technology versions are supported as usual. It is recommended to check the support matrix to make sure that your environment can be managed using Dynatrace.


    Krishna C.

Application insights using Dynatrace

  • December 10, 2019
  • Review provided by G2

What do you like best about the product?
Dynatrace is one of the best profiling tools especially for JVM. I used Dynatrace to analyze the thread dumps, identify hot areas of the code and also object locks and memory leaks
What do you dislike about the product?
Little expensive. The JVM profiling tools available with JDK now a days are close to that of Dynatrace.
What problems is the product solving and how is that benefiting you?
Application and data base tuning.