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3,631 reviews
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Ninja is a powerful tool and the support from Ninja is very good!
What do you like best about the product?
The tool is super helpful in helping manage endpoints, custom scripting, etc.
What do you dislike about the product?
There isn't really anything that I dislike. I appreciate that Ninja is always improving to meet our needs.
What problems is the product solving and how is that benefiting you?
Proactive identification of problems and efficient identification of issues that need to be resolved reactively.
Great toolset
What do you like best about the product?
Really appreciate the ease of use, it's streamlined our ability to remotely manage endpoints.
What do you dislike about the product?
Currently have issues with super users being able to access information they shouldn't. Support is aware and is supposed to be working on a fix.
What problems is the product solving and how is that benefiting you?
Patching was previously very disorganized with our prior toolset, Ninja has helped steamline the process.
It's very user friendly and I love that it makes it easy to remote on.
What do you like best about the product?
I love that I can use my keyboard a lot more than other remote tools.
What do you dislike about the product?
I don't like that sometimes I have to elevate my permissions up when trying to update a user's machine.
What problems is the product solving and how is that benefiting you?
Making remote on a user's machine a lot easier and it makes my work day go by a lot smoother.
Very helpful and versatile tool.
What do you like best about the product?
This is a simple piece of software to deploy at mass that provides a huge amount of information.
What do you dislike about the product?
Code verification would be nice. Although the community all seem great, it would be good to have some kind of validation done on the codes and scripts that are submitted by Ninja users.
What problems is the product solving and how is that benefiting you?
We originally looked into NinjaOne as a 3rd party patch management software. Using only the core features, we are able to complete this task and so much more. NinjaOne has made it very simple to get regular reports on all of our devices and stay on top of any critical updates that are pushed out via other systems.
Simply, but powerful and efficient.
What do you like best about the product?
Quick deploy, and efficient support by comercial or technician
What do you dislike about the product?
Nothing. I'm very happy with the election for MSP
What problems is the product solving and how is that benefiting you?
We provide support for bussiness and NinjaOne is one of our principal tools
Ninja User almost 8 months
What do you like best about the product?
The ease of everything in the application is amazing. Ninja make it very easy to navigate through the site.
What do you dislike about the product?
Nothing at the moment. We have not encountered any issues with the application.
What problems is the product solving and how is that benefiting you?
Previously we had no way of remoting into pcs; we also never had anything close to the amount of information we can get from our systems and servers now.
Great Product, Support, and Servcie.
What do you like best about the product?
Having all of my monitoring in one spot has been amazing.
What do you dislike about the product?
I wish there were a way to track Android and Apple products in the same place as my workstations and servers.
What problems is the product solving and how is that benefiting you?
Ninja got us off a platform that refused to work when it was needed the most. Easy remote access, patching that works, and easy tracking.
Single Pane of Glass is the only way to go
What do you like best about the product?
NinjaOne is hands down the best RMM service, I have used.
The ease of access to each end user, and the ability to have tickets, documentation, and management all in one place is flawless. I love the Single Pane of Glass concept, which truly allows for my organization's needs to be met.
The ease of access to each end user, and the ability to have tickets, documentation, and management all in one place is flawless. I love the Single Pane of Glass concept, which truly allows for my organization's needs to be met.
What do you dislike about the product?
the only downside I have found from NinjaOne is the lack of customization to the ticketing app (endusers) I do not like the amount of info needed to be filled out by the user. or that they cannot choose tags.
but the automation I was able to implement still resolves this.
but the automation I was able to implement still resolves this.
What problems is the product solving and how is that benefiting you?
Formerly we used AutoMox for patching, Ninja filled the gaps of adding missing software, multiple OS patch, and app management and added in a Remote desktop, allowing us to remove an app from our tech stack.
The Ninja Team is best in class, from quick responses to even quicker hotfixes for updates and roll outs.
The Ninja Team is best in class, from quick responses to even quicker hotfixes for updates and roll outs.
Ninja has everything I need in a single package
What do you like best about the product?
Everything is in one place, setup is relatively simple (even to an RMM virgin like myself)
What do you dislike about the product?
I haven't found anything yet that I don't like but I use Eset antivirus and integration could be easier
What problems is the product solving and how is that benefiting you?
Designing a new consumer security tool with ninja as the base
We love NinjaOne
What do you like best about the product?
We like the ease of use and clarity with NinjaOne. I can install apps, Modify system settings with scripts on the fly.
What do you dislike about the product?
If there is One thing i would change or dont like, its that it doesnt have an Ad Hoc for impromptu connections.
What problems is the product solving and how is that benefiting you?
NinjaOne Allows us to connect and configure with quickness and ease
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