NinjaOne Automated Endpoint Management

What do you like best about the product?

NinjaOne really stand out with it's silky smooth and ultramodern interface which one of the first thing I noticed about it and this had made it easy for me to onboard new computers. I love it for 24/7 monitoring of all our IT environments which performance of our systems and network and give a very detailed reports which have made our work easier. I like it for remote access and assistance to my fellow colleagues remotely to help troubleshoot their computer problems. It doing a wonderful job with patch management and able to write scripts to automate my repetitive like my backups. Ironclad security is one of it's robust features that makes it stand out to keep our organization secure and it inbuilt antivirus to keep us protected from virus and malware always. Can't Commend it for it fully fledged tool doing exemplary job for us.

What do you dislike about the product?

I love it as fully fledged solution doing marvelous job with Device management, Remote monitoring, Remote support, all just in one suite and with affordability you can get it anywhere. Can't Commend enough.

What problems is the product solving and how is that benefiting you?

Best there it for remote monitoring with ALL our IT infrastructure keeping us all protected all the time.
Remarkable for remote access, support for quick troubleshooting of any issues anywhere even without being there.
Astounding for ironclad security with is inbuilt antivirus for virus and malware protection.
Grandest for managing all the devices within the our business and policy management.
Magnificent with real-time and detailed reporting on performance and health of our systems, Networks.
Terrific for inventory control and asset management.

What do you like best about the product?

NinjaOne makes it so easy to help out other people within our organization at different locations. If a system goes down at one of our sites, it's so easy to hop onto their computer and see what's going on.

What do you dislike about the product?

NinjaOne File transfer speeds are quite slow. It takes a very long amount of time to transfer a handful of small files, at least relative to how long it would take to send them over a network or via SCP. It's still very handy in a pinch, but it's just not my first option.

What problems is the product solving and how is that benefiting you?

As a user, it's been great to receive help from IT administrators remotely and quickly. It also has been super helpful in debugging software running on a different computer that we would otherwise need to debug locally.

What do you like best about the product?

NinjaOne has helped out organization out immensely with our phased roll out of Windows 11 as well as the major migration of other software from one version to another. The ability to quickly filter devices with certain software packages already installed, as well as divvy up devices into one or more groups has made staging and roll out planning much quicker and more efficient.

What do you dislike about the product?

NinjaOne remote control has at times been a little shaky, but the couple times we reached out to support, they provided quick, quality support to help us out.

What problems is the product solving and how is that benefiting you?

Managing and maintaining 2,000 devices across our organization is quick and efficient.

What do you like best about the product?

NinjaOne's robust and consolidated device monitoring and remote access makes device management exponentially more convenient and effective. It has made the ticketing process much easier, for the end user and for the technician. I would whole-heartedly recommend NinjaOne to anyone who needs to simplify their management and ticketing process!

What do you dislike about the product?

Although the current ticketing system is effective, a little more flexibility on the ticketing process or some added features would benefit the solution.

What problems is the product solving and how is that benefiting you?

NinjaOne has made centrally managed monitoring a possibility for our district. Being able to see what the status of my endpoints is and address issues as they occur (proactively instead of reactively) has solved countless problems.

What do you like best about the product?

Real time info on our hardware and software, easy to use reporting tools and patching details.

What do you dislike about the product?

Sometimes the auto tools to push software updates don't work and or require manual intervention.

What problems is the product solving and how is that benefiting you?

It makes hardware inventory easier and helps our IT team easily track down assets.