Overview

Product video
NinjaOne automates the hardest parts of IT, delivering real-time visibility, security, and control over all endpoints. With a healthy obsession with customer success, NinjaOne builds products with customers and offers free and unlimited onboarding, training, and support.
NinjaOne is proven to increase productivity, reduce security risks, and lower IT costs.
Highlights
- Easily manage, deploy, and control endpoints in one platform.
- Automatically identify and remediate patch-based vulnerabilities at scale.
- NinjaOne is fast to deploy, quick to learn, and easy to use, giving IT teams with a mix of experience and knowledge the tools to increase productivity.
Details
Unlock automation with AI agent solutions

Features and programs
Buyer guide

Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
NinjaOne Pro Bundle | NinjaOne Pro Bundle (Per endpoint/12months) | $54.00 |
Ninja Advanced | Includes the following: Hardware/Software Inventory, Monitoring and Alerting, Patch Management for OS/3rd party Apllications, Software Deployment, IT Automation/Scripting/Custom Fields, API Access, Reporting and Mobile Application Management | $45.00 |
Ninja Advanced Pro | Includes the following: Hardware/Software Inventory, Monitoring and Alerting, Patch Management for OS/3rd party Apllications, Software Deployment, IT Automation/Scripting/Custom Fields, API Access, Reporting and Mobile Application Management + Remote Access | $54.00 |
Ninja Data Protection Workstation | Desktops and laptop devices that run WindowsOS or MacOS | $78.00 |
Ninja Data Protection Servers | Servers that run Microsoft ServerOS | $600.00 |
Cloud Storage (1TB) | Cloud storage, AWS triple redundant, pooled at the partner level | $120.00 |
Ninja Enterprise | Ninja Advanced + ServiceNow & Crowdstrike Integration Access + Automated User Provisioning via SCIM + API access | $54.00 |
Ninja Enterprise Pro | Ninja Advanced + Remote Access + ServiceNow & Crowdstrike Integration Access + Automated User Provisioning via SCIM + API access | $64.20 |
NinjaOne MDM Core | Mobile Device Management for iOS and Android Devices | $45.00 |
NinjaOne MDM Pro | Mobile Device Management for iOS and Android Devices with Built-In Remote Access | $54.00 |
Vendor refund policy
Please contact the NinjaOne support team
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

Standard contract
Customer reviews
Has saved time by automatically generating alerts and reducing troubleshooting efforts
What is our primary use case?
My main use case for NinjaOne is ticketing.
I use NinjaOne for ticketing in my daily work to keep track of all the computers and their uptime, and to generate tickets if there are any alerts.
What is most valuable?
I rely on monitoring and remote services as features in NinjaOne.
NinjaOne has positively impacted my organization by saving me time, improving efficiency, and making troubleshooting easier, although zooming capabilities need improvement when remoting in.
NinjaOne saves me time and improves my troubleshooting process by providing information automatically so I don't have to search for it.
What needs improvement?
One challenge I face with NinjaOne is that when remoting in, sometimes the end user has a resolution with very tiny text, making it necessary to zoom in to see what the other computer is displaying.
I do not have any additional thoughts about needed improvements in areas such as reporting or integrations.
For how long have I used the solution?
I have been using NinjaOne for one year.
What do I think about the stability of the solution?
NinjaOne is stable.
What do I think about the scalability of the solution?
The scalability of NinjaOne is good; we can add more as we grow.
How are customer service and support?
I have no issues with customer support for NinjaOne.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I used ConnectWise before NinjaOne, which I found difficult to use, prompting me to switch.
What was our ROI?
I have seen a return on investment with NinjaOne, specifically with fewer employees and less time spent on troubleshooting.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
Which other solutions did I evaluate?
I explored other options such as Jira before choosing NinjaOne.
What other advice do I have?
I would rate NinjaOne a nine out of ten because there's always room for improvement.
My advice to others looking into using NinjaOne is to consider software that is compatible with it.
I tried NinjaOne on the phone as well, and it's somewhat clunky because it acts as a desktop.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Effortless Platform Interaction Makes Work a Breeze
Great All-in-One Asset Manager, But Mac Support Needs Improvement
Versatile like a Ninja
1. Patching
2. Automation
3. Monitoring
4. Deployments