Sold by: NinjaOne
Complete IT management. From anywhere. Modernize your IT operations with the ability to monitor, manage, and support all your devices and users.
Overview
NinjaOne is committed to building high-performance, scalable, secure, and easy-to-use IT management products that monitor, remediate, and enable MSPs and IT professionals to deliver business continuity and drive profitability. Our user experience was designed from the ground up to lower the costs of onboarding new users and maximize automation to deliver a modern IT management experience.
Highlights
- Do more with your existing IT resources: NinjaOne makes your IT team more efficient and effective with easy-to-use tools and powerful cross-platform automations that minimize administrative burden.
- Take control of your IT assets and support end users anywhere on any network: Monitor maintain and manage all your IT assets with powerful tools that put you in control of endpoint behavior and provide support to users wherever you or they are all without the need for a company network domain or on premise server
- Protect your endpoints from ransomware:Get full visibility into your managed environments, automate vulnerability remediation, deploy next generation security tools, and backup critical business data all with NinjaOne.
Details
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Dimension | Description | Cost/12 months |
|---|---|---|
NinjaOne Pro Bundle | NinjaOne Pro Bundle (Per endpoint/12months) | $54.00 |
Ninja Advanced | Includes the following: Hardware/Software Inventory, Monitoring and Alerting, Patch Management for OS/3rd party Apllications, Software Deployment, IT Automation/Scripting/Custom Fields, API Access, Reporting and Mobile Application Management | $45.00 |
Ninja Advanced Pro | Includes the following: Hardware/Software Inventory, Monitoring and Alerting, Patch Management for OS/3rd party Apllications, Software Deployment, IT Automation/Scripting/Custom Fields, API Access, Reporting and Mobile Application Management + Remote Access | $54.00 |
Ninja Data Protection Workstation | Desktops and laptop devices that run WindowsOS or MacOS | $78.00 |
Ninja Data Protection Servers | Servers that run Microsoft ServerOS | $600.00 |
Cloud Storage (1TB) | Cloud storage, AWS triple redundant, pooled at the partner level | $120.00 |
Ninja Enterprise | Ninja Advanced + ServiceNow & Crowdstrike Integration Access + Automated User Provisioning via SCIM + API access | $54.00 |
Ninja Enterprise Pro | Ninja Advanced + Remote Access + ServiceNow & Crowdstrike Integration Access + Automated User Provisioning via SCIM + API access | $64.20 |
NinjaOne MDM Core | Mobile Device Management for iOS and Android Devices | $45.00 |
NinjaOne MDM Pro | Mobile Device Management for iOS and Android Devices with Built-In Remote Access | $54.00 |
Vendor refund policy
Please contact the NinjaOne support team
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
Phone, Email and Knowledge Base
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
Jack M.
Solid platform to manage your computers
Reviewed on Mar 04, 2025
Review provided by G2
What do you like best about the product?
Ability to connect with both embedded and external programs. Both work smelessly. I also like the scipting and update options.
What do you dislike about the product?
Nothing comes to mind. The program has continued to get better each month.
What problems is the product solving and how is that benefiting you?
Enabling my team to get connected is the best benefit.
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Diana R.
Excelente, facilidad de uso, automatización eficiente y gran capacidad de gestión IT.
Reviewed on Mar 04, 2025
Review provided by G2
What do you like best about the product?
Lo que más me gusta de NinjaOne es su interfaz intuitiva y automatización eficiente, que facilitan la gestión remota de IT de manera rápida y efectiva.
What do you dislike about the product?
Lo que menos me gusta de NinjaOne es que algunas opciones avanzadas pueden ser complejas para usuarios sin experiencia.
What problems is the product solving and how is that benefiting you?
Un problema de NinjaOne es que su personalización avanzada puede ser compleja, pero me beneficia al ofrecer mayor control y flexibilidad
Andrew S.
Great for large and small organizations
Reviewed on Mar 03, 2025
Review provided by G2
What do you like best about the product?
The simplicity of seeing all your systems at a glace and being able to see the issues makes the system immensely helpful on a day to day basis. I also really appreciate the SMS notifications that are an options for when a server goes offline. This has saved us a few times when thing go down in the middle of the night. It gives me the time to respond to get things back up before the whole company starts panicking.
What do you dislike about the product?
The only downside that I have seen is the ticketing form can be pretty basic. compared to other platforms I have used. Personally I prefer it this way as users never fill out the information all the way and I have to get more information regardless. But the simple option for them to submit a help ticket is more preferred in my eyes than a more detailed option that users hate using.
What problems is the product solving and how is that benefiting you?
NinjaOne solved an issue we had with keeping over 200 systems up to date and allow us to watch for any other issues that come up. Things like failed updates, hard drive running out of space, excessive RAM usage, etc. Small things like these can be corrected before they become critical. The ticketing system is robust enough for what we need but simple enough for users to actually use it. This was a great help for our company to allow us to track and make sure things do not get forgotten about.
Computer & Network Security
Easy to Use Resource
Reviewed on Feb 27, 2025
Review provided by G2
What do you like best about the product?
I function in a sales role, and the features and benefits within Ninja One are leveraged throughout our managed solutions. I like how the stack continues to grow and better align with the emerging needs of our clients.
What do you dislike about the product?
Would like more functionality about the cost and usage of a given client or product in operation.
What problems is the product solving and how is that benefiting you?
My core benefit is the visualization of managed devices and the ability to convert that information into effective sales opportunities. It also serves as an efficient resource to scope out hardware needs.
Jay J.
NinjaOne Lets You Take Control of Your IT
Reviewed on Feb 27, 2025
Review provided by G2
What do you like best about the product?
Probably the best thing about NinjaOne is the ability to access all our devices from a central location, regardless of whether our techs are on Windows, Mac, iOS, or Android.
The onboarding team is very friendly, there is plenty of documentation, and upon logging in to NinjaOne for the first time, you have a checklist of how to set up your environment.
We also utilize NinjaOne for our ticketing system which has greatly increased response times and centralized user requests.
Overall, I’m very glad we partnered with NinjaOne and would recommend it to anyone looking for any of the solutions they provide. Next month will be our 1 year anniversary using their platform, and I’m certain there will be many more to come.
The onboarding team is very friendly, there is plenty of documentation, and upon logging in to NinjaOne for the first time, you have a checklist of how to set up your environment.
We also utilize NinjaOne for our ticketing system which has greatly increased response times and centralized user requests.
Overall, I’m very glad we partnered with NinjaOne and would recommend it to anyone looking for any of the solutions they provide. Next month will be our 1 year anniversary using their platform, and I’m certain there will be many more to come.
What do you dislike about the product?
The only issue we have experienced so far is with certain Windows servers not allowing us to connect using NinjaRemote based on what time zone is set on the server (UTC, etc). Perhaps this is an “us” issue, or something in our configuration, but we have found that NinjaRemote will connect using other time zones.
What problems is the product solving and how is that benefiting you?
NinjaOne allows us to connect to our endpoints from (almost) any device which means our technicians get more done more often, regardless of where they are. It has also solved our user support issues with a great ticketing system that frees up time for our staff to focus on issues based on severity and allows us to delegate the work based on categories. Overall, it’s a great improvement for our quality of life when we have control over these things.