Sold by: NinjaOne
Deployed on AWS
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.
4.7
Overview
NinjaOne automates the hardest parts of IT, delivering real-time visibility, security, and control over all endpoints. With a healthy obsession with customer success, NinjaOne builds products with customers and offers free and unlimited onboarding, training, and support.
NinjaOne is proven to increase productivity, reduce security risks, and lower IT costs.
Highlights
- Easily manage, deploy, and control endpoints in one platform.
- Automatically identify and remediate patch-based vulnerabilities at scale.
- NinjaOne is fast to deploy, quick to learn, and easy to use, giving IT teams with a mix of experience and knowledge the tools to increase productivity.
Details
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Features and programs
Buyer guide
Gain valuable insights from real users who purchased this product, powered by PeerSpot.
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
NinjaOne Pro Bundle | NinjaOne Pro Bundle (Per endpoint/12months) | $64.20 |
Ninja Advanced | Includes the following: Hardware/Software Inventory, Monitoring and Alerting, Patch Management for OS/3rd party Apllications, Software Deployment, IT Automation/Scripting/Custom Fields, API Access, Reporting and Mobile Application Management, per device per year | $64.20 |
Ninja Advanced Pro | Includes the following: Hardware/Software Inventory, Monitoring and Alerting, Patch Management for OS/3rd party Apllications, Software Deployment, IT Automation/Scripting/Custom Fields, API Access, Reporting and Mobile Application Management + Remote Access, per device per year, per device per year | $64.20 |
Ninja Data Protection Workstation | Desktops and laptop devices that run WindowsOS or MacOS, per device per year | $64.20 |
Ninja Data Protection Servers | Servers that run Microsoft ServerOS, per device per year | $64.20 |
Cloud Storage (1TB) | Cloud storage, AWS triple redundant, pooled at the partner level, per device per year | $64.20 |
Ninja Enterprise | Ninja Advanced + ServiceNow & Crowdstrike Integration Access + Automated User Provisioning via SCIM + API access, per device per year | $64.20 |
Ninja Enterprise Pro | Ninja Advanced + Remote Access + ServiceNow & Crowdstrike Integration Access + Automated User Provisioning via SCIM + API access, per device per year | $64.20 |
NinjaOne MDM Core | Mobile Device Management for iOS and Android Devices, per device per year | $64.20 |
NinjaOne MDM Pro | Mobile Device Management for iOS and Android Devices with Built-In Remote Access, per device per year | $64.20 |
Vendor refund policy
Please contact the NinjaOne support team
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
Phone, Email and Knowledge Base
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By NinjaOne
By Nexthink SA
By NEXTHINK FRANCE
Top
10
In Vulnerability and Patch Management
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Unified Endpoint Management Platform
Single platform for managing, deploying, and controlling endpoints across the infrastructure.
Automated Patch Vulnerability Remediation
Automatic identification and remediation of patch-based vulnerabilities at scale across endpoints.
Real-time Endpoint Visibility
Real-time visibility and monitoring capabilities across all managed endpoints.
Multi-endpoint Security Control
Centralized security and control mechanisms applicable to all endpoints in the environment.
Rapid Deployment and Onboarding
Fast deployment capabilities with quick learning curve and user-friendly interface for IT teams.
Automation and Remediation
Provides automation and remediation capabilities for IT operations and digital workplace management
Diagnostic Capabilities
Includes diagnostic functionality to identify and analyze issues within IT environments
Digital Workplace Optimization
Enables continuous monitoring and optimization of digital workplace performance and user productivity
Unified IT Operations Platform
Integrates monitoring, diagnostics, and remediation functions within a single platform for IT teams
Automation and Remediation
Provides automation and remediation capabilities for IT operations and digital workplace management
Diagnostic Capabilities
Includes diagnostic functionality to identify and analyze issues within IT environments
Digital Workplace Optimization
Enables continuous monitoring and optimization of digital workplace performance and user productivity
Unified IT Operations Platform
Integrates monitoring, diagnostics, and remediation functions within a single platform for IT teams
Standard contract
No
Customer reviews
Avery M.
NinjaOne: Continuously Evolving, Best-in-Class IT Management and Patch Tool
Reviewed on Mar 10, 2026
Review provided by G2
What do you like best about the product?
I like every aspect of NinjaOne. In my experience, it’s one of the best and most continuously evolving tools that any IT team or IT support company should be using. It includes features like MDM, software inventory, device monitoring, and detailed hardware information such as serial numbers. I also appreciate the BitLocker recovery key extraction, plus remote assistance both with and without the agent installed. The custom knowledge base is useful to set up for the team, and device notes help keep important context in one place. On the organizational side, customers, offices, and locations can be set up as individual organizations within the product. Patch management is also excellent—better than a WSUS server, hands down. Scripting, pushing out scripts to groups or individual machines is easy as 1, 2, 3. Online backup, with groups or individual machines, and now they have introduced backup for Office 365 which is great.
What do you dislike about the product?
Sometimes a device can end up recorded in the system more than once, especially if you previously had that asset in the system. However, if you use a solid naming scheme or track devices by serial number, it’s usually easy to find the duplicates and remove the extra instances. The N1 developer has also worked on improving how the system identifies and merges devices that were registered more than once.
What problems is the product solving and how is that benefiting you?
A lot has been solved. When I first started as an employee at a small non-profit, we didn’t have anything for remote assistance other than Citrix, TeamViewer, and LogMeIn. We also had no asset management and no help desk ticketing system. NinjaOne solved all of that and more. It has helped move our IT team forward and allows us to close out more issues each day than we could in the past. Overall, NinjaOne has become a very helpful tool for our team and the company.
Lee T.
Easiest RMM I’ve Used—Simple Implementation and Management
Reviewed on Mar 09, 2026
Review provided by G2
What do you like best about the product?
I've used several RMMs in the past and it's the easiest I have used by far. Implementation and management in general is easy.
What do you dislike about the product?
It's a little more limited than say Connectwise.
What problems is the product solving and how is that benefiting you?
I'm an MSP startup and needed an RMM system that I could afford and grow into.
Jacob W.
Effortless Remote Management with NinjaOne
Reviewed on Mar 03, 2026
Review provided by G2
What do you like best about the product?
I like how NinjaOne allows me to run admin commands from the cloud, which is quite convenient. I also appreciate the ability to upload files and run updates through scheduled tasks. The initial setup of NinjaOne was very easy, and I find it valuable for solving remote issues, allowing me to manage devices without being on-site.
What do you dislike about the product?
I don't like that it doesn't update devices the way I want them to, sometimes I have to do it manually. I'd prefer it to be more automatic or to fix the code, I suppose.
What problems is the product solving and how is that benefiting you?
I use NinjaOne for remoting into devices, solving remote issues without needing to be on-site. I like running admin commands and scheduled tasks from the cloud, but sometimes device updates aren't automatic, requiring manual intervention.
reviewer2805150
Automated patching has transformed our remote support and security reporting workflows
Reviewed on Mar 03, 2026
Review provided by PeerSpot
What is our primary use case?
NinjaOne serves as our RMM tool for remote management and monitoring of all our endpoints and servers. We use NinjaOne to patch our endpoints, Windows servers, and Linux systems, and also to obtain vulnerability reports on the patching.
We also use NinjaOne for patching third-party applications.
My team uses NinjaOne every single day. It is an amazing tool to provide remote support to our users, as we can obtain stats on the endpoint without having to log in to the device. All information can be viewed from the admin console. Patching can be automated, so it does not require manual intervention from my team. It saves my team time.
How has it helped my organization?
Since NinjaOne was implemented, I would say it represents a huge positive change. All our patching is now automated and does not require any manual work from my team, which has saved them a tremendous amount of time. The reporting capabilities are amazing. We have high visibility into which devices were fully patched and which require attention.
NinjaOne has helped us secure all our endpoints, patch all the vulnerabilities, and keep our endpoints and servers up-to-date in patching. It has saved my team a tremendous amount of time in providing remote IT support to our users. Overall, we have highly benefited from NinjaOne.
What is most valuable?
The best features of NinjaOne are the remote management and monitoring console. It is very easy to use, provides so much visibility into our endpoints and servers, and the patching module is excellent. It is a one tool that can manage all of your IT needs.
NinjaOne is going to help any IT team run their day-to-day activities in terms of support, administration, patching, and reporting. It is a very useful tool, very low maintenance, and very secure.
What needs improvement?
I do not have anything to add in terms of improvement. NinjaOne has been rolling out updates to their application. It is very hands-off from my admin perspective. It is a really fantastic tool.
For how long have I used the solution?
I have been using NinjaOne for a year and a half.
What do I think about the stability of the solution?
NinjaOne is extremely stable. As I mentioned, they continuously push out updates for their agent as well as the dashboard. It is an extremely highly recommended product.
What do I think about the scalability of the solution?
NinjaOne is extremely scalable in terms of number of endpoints and servers. It can be used in a small, medium, or large enterprise. The licensing is very scalable, as well as their platform.
How are customer service and support?
The customer support is very good. They are very responsive. As soon as you send a ticket, they will set up a remote session and try to assist and come up with a solution as soon as possible. I have been very pleased with their customer support.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I used GoToAssist and Autotask and switched to NinjaOne.
How was the initial setup?
The whole process was very smooth. I got in touch with the account rep. We did a proof of concept and a trial.
The implementation was smooth. We were able to get up and running in a short period of time.
What was our ROI?
We saved money because we were able to consolidate three different tools into one. We saved time because a lot of the activities are automated. It saves time for my team to focus on other important tasks. A fairly small team is able to manage so many endpoints and servers with NinjaOne.
What's my experience with pricing, setup cost, and licensing?
The pricing negotiations were very comparable. In fact, given the features, NinjaOne pricing was probably slightly better.
Which other solutions did I evaluate?
I also evaluated N-able.
What other advice do I have?
NinjaOne is very feature-rich, very easy to use, and simple. Everything is great. It does remote patch management and reporting in a very efficient manner.
NinjaOne is deployed in a private cloud on Microsoft Azure .
NinjaOne is extremely scalable in terms of number of endpoints and servers. It can be used in a small, medium, or large enterprise. The licensing is very scalable, as well as their platform.
NinjaOne is going to help any IT team run their day-to-day activities in terms of support, administration, patching, and reporting. It is a very useful tool, very low maintenance, and very secure. I would give this product a rating of 10.
Assad K.
Easy Setup, Fast Connections, and Effortless Remote Scripting
Reviewed on Feb 26, 2026
Review provided by G2
What do you like best about the product?
Easy to use, easy to install on client end points, fast connection no need for codes, easy to run scripts, and power shell commands without having to log onto the end points
What do you dislike about the product?
Search function is not the best, also even if ninja is installed on a end point it does not always show the icon which can confuse end users.
What problems is the product solving and how is that benefiting you?
Allows me to remote on to client end point to troubleshoot there issue, with minimal fuss also easy for the end user to install the software.