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    NinjaOne Automated Endpoint Management

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    Sold by: NinjaOne 
    Deployed on AWS
    NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.

    Overview

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    NinjaOne automates the hardest parts of IT, delivering real-time visibility, security, and control over all endpoints. With a healthy obsession with customer success, NinjaOne builds products with customers and offers free and unlimited onboarding, training, and support.

    NinjaOne is proven to increase productivity, reduce security risks, and lower IT costs.

    Highlights

    • Easily manage, deploy, and control endpoints in one platform.
    • Automatically identify and remediate patch-based vulnerabilities at scale.
    • NinjaOne is fast to deploy, quick to learn, and easy to use, giving IT teams with a mix of experience and knowledge the tools to increase productivity.

    Details

    Delivery method

    Deployed on AWS

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    Buyer guide

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
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    Pricing

    NinjaOne Automated Endpoint Management

     Info
    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (10)

     Info
    Dimension
    Description
    Cost/12 months
    NinjaOne Pro Bundle
    NinjaOne Pro Bundle (Per endpoint/12months)
    $54.00
    Ninja Advanced
    Includes the following: Hardware/Software Inventory, Monitoring and Alerting, Patch Management for OS/3rd party Apllications, Software Deployment, IT Automation/Scripting/Custom Fields, API Access, Reporting and Mobile Application Management
    $45.00
    Ninja Advanced Pro
    Includes the following: Hardware/Software Inventory, Monitoring and Alerting, Patch Management for OS/3rd party Apllications, Software Deployment, IT Automation/Scripting/Custom Fields, API Access, Reporting and Mobile Application Management + Remote Access
    $54.00
    Ninja Data Protection Workstation
    Desktops and laptop devices that run WindowsOS or MacOS
    $78.00
    Ninja Data Protection Servers
    Servers that run Microsoft ServerOS
    $600.00
    Cloud Storage (1TB)
    Cloud storage, AWS triple redundant, pooled at the partner level
    $120.00
    Ninja Enterprise
    Ninja Advanced + ServiceNow & Crowdstrike Integration Access + Automated User Provisioning via SCIM + API access
    $54.00
    Ninja Enterprise Pro
    Ninja Advanced + Remote Access + ServiceNow & Crowdstrike Integration Access + Automated User Provisioning via SCIM + API access
    $64.20
    NinjaOne MDM Core
    Mobile Device Management for iOS and Android Devices
    $45.00
    NinjaOne MDM Pro
    Mobile Device Management for iOS and Android Devices with Built-In Remote Access
    $54.00

    Vendor refund policy

    Please contact the NinjaOne support team

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Phone, Email and Knowledge Base

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

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    Top
    10
    In Vulnerability and Patch Management

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Endpoint Management
    Centralized platform for comprehensive management, deployment, and control of endpoints
    Vulnerability Remediation
    Automated identification and resolution of patch-based security vulnerabilities across infrastructure
    Real-time Monitoring
    Provides continuous visibility and tracking of endpoint status and performance
    Security Automation
    Integrated security capabilities for proactive threat detection and mitigation
    Remote Endpoint Control
    Enables remote management, configuration, and administration of distributed endpoints
    Digital Environment Monitoring
    Provides comprehensive visibility across multiple IT environments and digital workplaces
    Automation Platform
    Enables continuous improvement and automated management of digital infrastructure
    Diagnostic Capabilities
    Offers advanced diagnostic tools for identifying and analyzing IT system performance and issues
    Remediation Framework
    Supports automated problem resolution and system optimization processes
    Cross-Environment Analysis
    Delivers insights and management capabilities across diverse technological ecosystems
    Digital Environment Monitoring
    Provides comprehensive visibility across multiple IT environments and digital workplaces
    Automation Platform
    Enables continuous improvement and automated management of digital infrastructure
    Diagnostic Capabilities
    Offers advanced diagnostic tools for identifying and analyzing IT system performance and issues
    Remediation Framework
    Supports automated problem resolution and system optimization processes
    Cross-Environment Analysis
    Delivers insights and management capabilities across diverse technological ecosystems

    Contract

     Info
    Standard contract
    No

    Customer reviews

    Ratings and reviews

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    0 ratings
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    0 AWS reviews
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    2913 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Courtney Mcclellan

    Has saved time by automatically generating alerts and reducing troubleshooting efforts

    Reviewed on Oct 28, 2025
    Review provided by PeerSpot

    What is our primary use case?

    My main use case for NinjaOne  is ticketing.

    I use NinjaOne  for ticketing in my daily work to keep track of all the computers and their uptime, and to generate tickets if there are any alerts.

    What is most valuable?

    I rely on monitoring and remote services as features in NinjaOne.

    NinjaOne has positively impacted my organization by saving me time, improving efficiency, and making troubleshooting easier, although zooming capabilities need improvement when remoting in.

    NinjaOne saves me time and improves my troubleshooting process by providing information automatically so I don't have to search for it.

    What needs improvement?

    One challenge I face with NinjaOne is that when remoting in, sometimes the end user has a resolution with very tiny text, making it necessary to zoom in to see what the other computer is displaying.

    I do not have any additional thoughts about needed improvements in areas such as reporting or integrations.

    For how long have I used the solution?

    I have been using NinjaOne for one year.

    What do I think about the stability of the solution?

    NinjaOne is stable.

    What do I think about the scalability of the solution?

    The scalability of NinjaOne is good; we can add more as we grow.

    How are customer service and support?

    I have no issues with customer support for NinjaOne.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I used ConnectWise before NinjaOne, which I found difficult to use, prompting me to switch.

    What was our ROI?

    I have seen a return on investment with NinjaOne, specifically with fewer employees and less time spent on troubleshooting.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.

    Which other solutions did I evaluate?

    I explored other options such as Jira  before choosing NinjaOne.

    What other advice do I have?

    I would rate NinjaOne a nine out of ten because there's always room for improvement.

    My advice to others looking into using NinjaOne is to consider software that is compatible with it.

    I tried NinjaOne on the phone as well, and it's somewhat clunky because it acts as a desktop.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Max M.

    Effortless Platform Interaction Makes Work a Breeze

    Reviewed on Oct 27, 2025
    Review provided by G2
    What do you like best about the product?
    How easy it is to interact with the platform, I love customer service and the ticketing system
    What do you dislike about the product?
    I haven't really found a feature I dislike
    What problems is the product solving and how is that benefiting you?
    Going to far away locations and ticket system
    Brigham F.

    Great All-in-One Asset Manager, But Mac Support Needs Improvement

    Reviewed on Oct 27, 2025
    Review provided by G2
    What do you like best about the product?
    The cross platform, all in one solution that it is makes managing all the company assets easier.
    What do you dislike about the product?
    It's mac management leaves a lot to be desired, much stronger in windows management.
    What problems is the product solving and how is that benefiting you?
    I have a distributed team across worldwide time zones, with multiple platforms - ninjaone helps me manage that.
    Financial Services

    Versatile like a Ninja

    Reviewed on Oct 27, 2025
    Review provided by G2
    What do you like best about the product?
    Versatility. It allows us to utilize this platform in many different ways. It usually plays a part in most of our projects.
    What do you dislike about the product?
    The agents. If there's an error when installing the agent or service, it can be a real pain to remove the agent. Support has provided scripts and such to remove bad agents but never worked properly. It wasn't a user friendly task either.
    What problems is the product solving and how is that benefiting you?
    Our entire team uses this platform for a number of reasons:
    1. Patching
    2. Automation
    3. Monitoring
    4. Deployments
    Musthafa F.

    User-Friendly Platform with Reliable Support for Remote Access Issues

    Reviewed on Oct 27, 2025
    Review provided by G2
    What do you like best about the product?
    The platform is easy to use, with minimal complexity, making it straightforward to manage endpoint systems and provide seamless support to users.
    What do you dislike about the product?
    The remote control with the built-in feature experienced some difficulties connecting to systems on different networks. However, they offered alternative solutions until the issue was resolved.
    What problems is the product solving and how is that benefiting you?
    This solution truly addressed our primary challenges in managing IT infrastructure. It provided easy access to domain control devices and allowed us to clearly see vulnerabilities, apply patches, improve systems, and monitor end-of-life status, among other important tasks.
    View all reviews