NinjaOne Automated Endpoint Management

What do you like best about the product?

It has many tools in one package, like NinjaRemote, which is nice. I also think the patch update tool is very good.

What do you dislike about the product?

it haven't Ai tools. I see that another tools in the market have AI tools for create scripts or many create reports

What problems is the product solving and how is that benefiting you?

It is good to make remote support, updatae computers, and generate scripts in the computers in the office

What do you like best about the product?

Being able to view computers for users. The ability to seamlessly remote into those devices.

What do you dislike about the product?

I haven't found anything that i have disliked about NinjaOne.

What problems is the product solving and how is that benefiting you?

NinjaOne helps me to connect to our users devices from my desk, as well as view users and see different tasks/services that have been performed recently on the device.

What do you like best about the product?

The graphical interface is clear, concise, and easy to handle. The dojo and the documentation are real gold mines, which facilitate integration as well as daily management. Among all the RMMs I have tested, NinjaOne by far offers the best value for money.

What do you dislike about the product?

I like the part dedicated to vulnerability management less.

What problems is the product solving and how is that benefiting you?

It solves my fleet management problem for my different clients on a single interface. It allows me to access their systems and check the health status of each at a glance.

What do you like best about the product?

Well it is amazing. The whole application is awesome. How does someone just pick one thing. It is great for seeing information from servers without actually have to log onto the server. I can see the eventlog right away.

What do you dislike about the product?

There’s really nothing I dislike about NinjaOne. If I had to suggest one improvement, it would be a true full-screen mode, but I understand that this is likely a browser limitation rather than an issue with NinjaOne itself.

What problems is the product solving and how is that benefiting you?

I use it to keep track of all the servers I access, including the most recent ones, and to save a person’s favorites as well.

What do you like best about the product?

Everything in general; its interface is very intuitive and it has many features, integrations with other applications, performance, etc. On top of that, it is very economical and has very efficient support.

What do you dislike about the product?

Nothing, everything in general is a true wonder.

What problems is the product solving and how is that benefiting you?

It greatly facilitates my IT work in terms of automation and speed of action.

What do you like best about the product?

Easy to use, for supporting all the employees remotely. a

What do you dislike about the product?

The integration for MACs systems is a bit rusty

What problems is the product solving and how is that benefiting you?

Resolving issues without contacting with the person we are helping.

What do you like best about the product?

This email archiving product is crucial for the medical practices that use my company’s services. It has an easy-to-use interface, and the setup and billing process are straightforward. Upload and download times are fast, and the pricing is competitive. For any new client that needs HIPAA and PHI protection, it’s a no-brainer to use.

What do you dislike about the product?

I wish I could bill clients directly as an option.

What problems is the product solving and how is that benefiting you?

It provides data loss prevention along with a user-friendly way to search across large data systems.

What do you like best about the product?

Ease of use and the team behind it. We started using NinjaOne after years of using Datto RMM and we loved it.

What do you dislike about the product?

It is scripting heavy and training can be a little hard to follow but I know they are always updating it so I am starting to see improvements.

What problems is the product solving and how is that benefiting you?

NinjaOne is an all-inclusive tool for us. We have the ability to manage our client sites and users along with ad-hoc support events. It has been a massive savings for us.

What do you like best about the product?

Connection onto others machines is smooth. Stats on machines is good information

What do you dislike about the product?

Ninja can be slow sometimes and not show if a computer is online.

What problems is the product solving and how is that benefiting you?

seeing the users problem hands on and being able to help them efficiently

What do you like best about the product?

What I like most is the UI and the integration with other apps. The performance is also great—the system feels fast, efficient, and easy to navigate.

What do you dislike about the product?

None all features are working as expected

What problems is the product solving and how is that benefiting you?

ninjaone addresses the IT fragmentation