Scout APM

Scout Monitoring

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69 reviews
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    Steven A.

Must-have for Rails application performance monitoring

  • January 27, 2021
  • Review provided by G2

What do you like best about the product?
Most APMs nominally support Rails. Not Scout.

The autoinstrumentation showing exactly, line-by-line where slowdown is happening is second-to-none. The N+1 detection is amazing. Showing me exactly where we're punishing our DB, both on web & async workers, makes my life (and the lives of our operations team) much easier.
What do you dislike about the product?
The cost makes it difficult to justify to people who believe "we have NewRelic, and one APM is good enough".
What problems is the product solving and how is that benefiting you?
Pinpointing software performance issues.


    Financial Services

Simple and fast solution to monitor rails apps

  • January 27, 2021
  • Review provided by G2

What do you like best about the product?
Scout is extremely easy to setup in multiple environments. You can get insights nearly instantly that are actionable.
What do you dislike about the product?
No GPC protocol for Python. This did not allow us to roll out to several other products.
What problems is the product solving and how is that benefiting you?
Traceability, investigating performance issues, find and fix N+1 problems.


    Computer Software

Helpful system review tool, makes improving performance much easier

  • January 27, 2021
  • Review provided by G2

What do you like best about the product?
Being able to view the details of all the traces of a single endpoint and breaking down each trace (view, SQL, Redis, etc.) is very helpful. The slowest parts of your system can be found very quickly and effortlessly with Scout APM, which is essential to be able to do for a growing software business.

Additionally, I like that the dashboard is filled with a helpful interactive graph over a selectable time range. This makes finding new bottlenecks even faster.
What do you dislike about the product?
The traces page should have far more options for filtering, and you should be able to search for traces with the slowest AVERAGE time, not just the slowest traces overall.

Additionally, it would be nice if there were easy ways to get additional details about slow areas of code -- for example, rather than knowing a "view" takes 50% of execution time, break down the parts of the view which take long. In other words, we would like more integration with our actual code in order to get more detailed information from the Scout dashboard.
What problems is the product solving and how is that benefiting you?
As our business scales, Scout APM is helping us to refactor our backend system to meet the performance needs of our customers. Parts of our application that are running slow can be quickly identified and fixed so that user experience remains great.
Recommendations to others considering the product:
Scout APM is definitely worth using, and it can be helpful long-term. You can continue to receive updates on how well your app is performing by email, so if something goes wrong (which it always does), you can know immediately and use Scout to find the issue fast.


    Online Media

Quickest way to find performance bottlenecks in production

  • January 27, 2021
  • Review provided by G2

What do you like best about the product?
I found Scout APM helps me get to the root cause of a problem faster than any other tool I've used. My experience with profiling tools has largely been with desktop stuff, so with profiling of .net applications and so on. But I've found that Scout in terms of profiling a web application, gives me the best insights fastest.

I also appreciate the built-in developer tooling that allows me to analyse problems outside of production.
What do you dislike about the product?
I have sometimes found the custom instrumentation and profiling difficult to use, with results taking some time to filter through to the reporting app if they come through at all. I also found profiling of background tasks in a development environment can be difficult.
What problems is the product solving and how is that benefiting you?
We have used Scout APM to identify performance bottlenecks and resource contention issues, including sub-optimal database queries, poor algorithm choices and more.


    Mayank S.

A simple, quick and seamless way to add system monitoring

  • January 27, 2021
  • Review provided by G2

What do you like best about the product?
Scout picks out very insightful information from your server and presents it to you in a simple and actionable format. The filters provided are just right to get your job done without overwhelming you.
What do you dislike about the product?
The entry pricing point is very good and attractive. But for high traffic applications, it could go out of your budget pretty fast.
What problems is the product solving and how is that benefiting you?
Reducing API latency. I find the insights pretty helpful in doing that. I can filter out my costly API, work on them to reduce latency, and in real-time see and compare the impact of the change.


    Leisure, Travel & Tourism

Good for monitoring the Performance Metrics

  • January 27, 2021
  • Review provided by G2

What do you like best about the product?
SQL Logging, N+1 insights and memory bloats are good
What do you dislike about the product?
Logging can be little better and tracing too
What problems is the product solving and how is that benefiting you?
Our Slow Actions are getting monitored on Scout APM and we are taking appropriate actions.


    Shabeeb K.

Awsome tool to know more about the performance

  • January 27, 2021
  • Review provided by G2

What do you like best about the product?
Filters that help to tune your data to learn more
Graphs are a nice way to represent the performance
You can have the data from multiple sources as multiple application
Each application can have a different node pushing the data inwards
The UI design in the scout is awsome
What do you dislike about the product?
Only limited data will be populated if the user has not upgraded the plan. Other all features are good.
What problems is the product solving and how is that benefiting you?
The performance issues are captured and fixed using scout APM.
Scout APM gives insights into your API calling data.


    Logistics and Supply Chain

Comprehensive and easy to use

  • January 27, 2021
  • Review provided by G2

What do you like best about the product?
We have tried and compared several tools and came back to Scout because it's the best mix of usability/learning curve and functionalities
What do you dislike about the product?
A bit pricey as soon as number of hits goes up
What problems is the product solving and how is that benefiting you?
We can monitor the performance of our servers, our code, and find bottlenecks in our systems. There is also a good integration with Sentry which allows us to spot the impact of bugs on our performance


    SangHoon L.

ScoutAPM worth trying

  • January 26, 2021
  • Review provided by G2

What do you like best about the product?
I used Scout APM to diagnose slow endpoints. It shows queries and how long each of them took. which helps finding bottlenecks. It is very UI friendly and shows the exact lines of code for where things took place. It also shows response time and throughput graph for each endpoint to easily spot if there is anything that is out of ordinary. Also, It shows metrics across all the transaction for each endpoint which is very helpful (Shows average total time for each transactions and the percentage of the time consumed for that endpoint). In addition to identifying or diagnose slow endpoints. It is very useful tool to diagnose the presence of N + 1 queries. It has n + 1 insight which analyzes the application for N + 1 queries consuming over 150 ms. This also brings you to exact line of code where it is happening (with backtraces) and also shows the sql query for the backtrace.
What do you dislike about the product?
It would be nice to have more customizable time for filtering. In comparison to new relics where you can set start and end time, scout only let you to select 7 days max. This is not too bad. We usually are not interested in too much data anyways.
What problems is the product solving and how is that benefiting you?
- slow endpoints
- N+1 queries
Recommendations to others considering the product:
It is definitely worth giving it a try. It helped us a lot identifying and resolving performance issues. Pricing is pretty good for mid size companies.


    Chad W.

Great service, best UI in the game

  • January 26, 2021
  • Review provided by G2

What do you like best about the product?
The ability to see a snapshot of memory growth, request times, and requests per second all in one place. It's super easy to use and see the timings for each section.
What do you dislike about the product?
Occasionally I need to get very specific about request timings and it will group timings based on the calling function and not the function execution when it is called from a view.
What problems is the product solving and how is that benefiting you?
We are able to see our average request time before and after large deploys or refactors and make sure things stay fast. We have been able to find memory bloat issues and resolve them in turn saving us money every month on sever fees.