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Lucid

Lucid Software

Reviews from AWS customer

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External reviews

6,534 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Andrew O.

First Impressions

  • June 05, 2025
  • Review provided by G2

What do you like best about the product?
Quick and easy to get started with. Transition to using Visio was seamless. Easy to work with.
What do you dislike about the product?
Getting to know the navigation and scrolling too a little bit of time.
What problems is the product solving and how is that benefiting you?
Didn't have to wait for IT to set me up with Visio.


    Mark P.

Rich set of tools & great interface

  • June 05, 2025
  • Review provided by G2

What do you like best about the product?
The interface is easy to learn and has a suitable structure to be able to store and collaborate with teams effectively. Intergrations with other collaborative tools, like slack, Sharepoint/Onedrive etc make it even more compelling to adopt and use.
What do you dislike about the product?
Um, not much really, maybe some more fonts?
What problems is the product solving and how is that benefiting you?
Central place for our business to create the documentation required for technical projects. Centralised place for us to create templates to keep our work at a high consistency level.


    Karen C.

Easy to use, easy to teach

  • June 04, 2025
  • Review provided by G2

What do you like best about the product?
The templates are great and an easy start to creating flowcharts
What do you dislike about the product?
There isnt much I dont like. I personally expense this and use it for work- thats how much I like using this.
What problems is the product solving and how is that benefiting you?
Its helping me map out processes.


    Kevin A.

Effortless Flowchart Design

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
Sometimes I need to collaborate with a couple of colleagues on a complex flowchart, and having them right beside me working on the same chart, definitely boosts productivity.
What do you dislike about the product?
Sometimes when some charts are so big, it takes a lot to render, but that might be just my PC…
What problems is the product solving and how is that benefiting you?
Collaborating with several team members can sometimes get messy, especially when you're also responsible for reviewing and improving multiple documents, diagrams, and more. This is exactly where Lucid shines, making the collaboration smoother.


    Orly M.

Lucid visual collaboration is curious based

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite is definitely ahead of its time. I am a novice and just wanted to see what it can offer. This is an amazing product for individuals with an inquisitive mindset. Still understanding the templates and research
What do you dislike about the product?
Lucid Visuals Collaboration Suite offer templates and ideas. There are still many steps to fully understand the product. Will definitely need time and patience to understand all the capabilities.
What problems is the product solving and how is that benefiting you?
With certain personality types in my office they are visual learners so this product helps them understand in a much simpler and quicker way.


    Computer Software

friendly interface and integrate with slack , jira and confluence

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
It integrates with slack , jira and confluence and having version control system.
What do you dislike about the product?
With complex diagrams , the software sometimes lag and doesn't perform better.
What problems is the product solving and how is that benefiting you?
Drawing the workflow and execution task helps me more.


    Information Technology and Services

Pictures are worth 1000 words

  • June 02, 2025
  • Review provided by G2

What do you like best about the product?
Excellent visualization tool. At our company, I am able to design processes, present, and eliminate confusion.
What do you dislike about the product?
Some of the features are clunky. Recommend more freedom to move things around vs automatically assuming where lines go without the ability to change them.
What problems is the product solving and how is that benefiting you?
Org charts and process design in addition to RACI


    Construction

Decent tool for a first time user.

  • June 02, 2025
  • Review provided by G2

What do you like best about the product?
There were a lot of options, and Lucid makes it pretty easy to get started with all of their template options. Once you get the hang of it, it's pretty simple to edit the shapes, colors, and connections to your liking.
What do you dislike about the product?
While it was pretty easy to get started, it wasn't the most user friendly for a beginner. It took me a while to figure out how to navigate the page without zooming in and out. I also couldn't really figure out binning or grouping parts of the page. I also wish there was a way to easily change all of the figures on the page (change all arrows to 2x, for example). Figuring out how to create a rule was also not very intuitive, although I love the idea of it.
What problems is the product solving and how is that benefiting you?
Lucid helped me to organize processes in a way that is easily shareable and editable. This was a great help in identifying process gaps, bottlenecks, and areas for improvement. Targeting these areas for improvement helps to maximize the efficiency of the business.


    Computer Software

Decent tool for team diagrams

  • June 02, 2025
  • Review provided by G2

What do you like best about the product?
The drag and drop interface is mostly intuitive, and there are plenty of templates to get started quickly. Real-time collaboration works fine for small teams - I could see changes made by coworkers almost instantly. It integrates well with other products like Google Drive and Slack, which was handy for our remote setup. The presentation mode was surprisingly useful during meetups.
What do you dislike about the product?
The shape search often pulls up unrelated icons, making it slower to build specific workflows.
What problems is the product solving and how is that benefiting you?
It's helping our team visualize workflows and system designs that are hard to explain over chat or email. We use it to map out user journeys, and org charts. It makes remote collaboration a bit easier since we can all edit and comment in one shared space instead of emailing PDFs back and forth.


    Biotechnology

Lucidchart Review

  • June 02, 2025
  • Review provided by G2

What do you like best about the product?
Lucidchart is a nice system to use for org chart set up and is easy to use for endusers.
What do you dislike about the product?
Some features are manual like having to upload pictures each time for each org chart page.
What problems is the product solving and how is that benefiting you?
It helps with org planning and providing organizational chart updates to the HR and admin teams.