Lucid

We have been using Lucidchart  for over a year across multiple teams. Our main use case for Lucidchart  is to create architecture diagrams, process workflows, system designs, and collaboration visuals.

We have used Lucidchart to create architecture diagrams for a couple of customers along with our SOWs. We share the architecture diagram to define their as-is infrastructure and the to-be infrastructure. We use Lucidchart to create their existing ecosystem, what they have, the existing landscape they have on AWS , and then what will be their to-be infrastructure once we implement all those changes as per the statement of work.

Lucidchart has impacted us positively. It is supporting many features that we are leveraging right now, and the performance and stability are excellent. Day-to-day work and collaboration have been smoothed significantly. Multiple users can edit and comment simultaneously, which has helped us speed up our work and reduce the dependency on static documents we used to have previously.

Since using Lucidchart, there is considerable time savings and better communication. With clear diagrams, it reduces misunderstandings and rework altogether.

The best features Lucidchart offers include real-time collaboration, extensive shape libraries, the templates provided, and cloud-based access. These features are very helpful for us.

The real-time collaboration helps our teams work on diagrams together and for sharing and feedback. We collaborate on diagrams with team members. For instance, if a security part is handled by a different team member or an infrastructure part is handled by a different team member, they collaborate on the diagram piece. Additionally, we get it reviewed. Once the diagram is prepared, we collaborate with the senior architect and send it to the architect for review.

We use the templates to design cloud architectures and different services that AWS  cloud offers. The templates have all the logos and icons needed. We also use different templates for documenting workflows and explaining systems during reviews with customers or supervisors.

Lucidchart could have more features to ease down the architecture creation. Perhaps some features could automate the design based on a certain use case and help us design the document and architecture automatically.

User experience could be improved. It could be more accessible for initial users who are starting with Lucidchart. A better and easier interface would help new users get started. Additionally, integrations could be improved by providing more features.

I have been working in my current field for more than ten years.

I would advise others looking into using Lucidchart that it is ideal for teams that value collaboration and clarity. It works best when diagrams are actively maintained and shared across the organization. I would rate this product an eight out of ten.