Sold by: Lucid Software
Deployed on AWS
Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality.
Founded in 2010, Lucid supports more than 100 million users in over 180 countries. Customers range from small businesses to 99% of the Fortune 500, spanning industries such as technology, healthcare, finance, manufacturing, government, and education.
4.5
Overview
Lucid is a Work Acceleration Platform powered by visual collaboration and trusted by over 99% of Fortune 500 companies to align teams and transform businesses. The Lucid Visual Collaboration Suite includes Lucidchart for intelligent diagramming and Lucidspark for virtual whiteboarding. Lucid also offers airfocus by Lucid, an AI-powered product management and roadmapping tool that helps teams prioritize work, define strategy, and align execution with business goals. Enterprises can extend the Lucid Suite with accelerators for business agility, cloud transformation, and process improvement, plus add-ons for enhanced security and premium support. Lucid integrates seamlessly with 120+ apps, including Atlassian, Google, Microsoft, and Slack, and provides expert change management and migration services. Organizations use the Lucid Suite to accelerate strategic initiatives such as technology innovation, faster decision-making, operational excellence, increased productivity, and cost efficiency.
For custom pricing or a private contract, buyers must contact aws-mp-sales@lucid.co
Highlights
- Transformation & Cloud infrastructure: Accelerate AI & digital transformation by defining workflows and streamlining cloud architecture by creating accurate documentation for infrastructure changes.
- Execution & optimization: Streamline product development with dynamic roadmaps and improve process optimization by standardizing documentation and governance.
- Team alignment: Lucid supports hybrid work by facilitating engaging, action-driven meetings that ensure strategic alignment across all teams.
Details
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Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/36 months |
|---|---|---|
Lucid | Lucid Suite Licenses (Access to Lucidchart and Lucidspark) | $1,000,000.00 |
Vendor refund policy
Lucid does not offer refunds.
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Vendor resources
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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25
In Collaboration & Productivity
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10
In Project Management, Agile Lifecycle Management, Collaboration & Productivity
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10
In IT Support, Project Management
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
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AI generated from product descriptions
Intelligent Diagramming
Lucidchart provides intelligent diagramming capabilities for creating accurate documentation and visual representations of workflows and infrastructure.
Virtual Whiteboarding
Lucidspark offers virtual whiteboarding functionality for collaborative ideation and real-time team engagement.
AI-Powered Product Management
airfocus by Lucid delivers AI-powered product management and roadmapping tools for prioritization, strategy definition, and execution alignment.
Third-Party Application Integration
Platform integrates with 120+ applications including Atlassian, Google, Microsoft, and Slack for seamless workflow connectivity.
Enterprise Security and Support
Enhanced security add-ons and premium support services available for enterprise deployments with expert change management and migration services.
AI-Powered Automation
AI agents (Sidekicks) and visual workflows (Flows) automate complex processes including requirement generation, diagram creation, and prototype development from visual context.
Enterprise Knowledge Integration
Amazon Q Business integration surfaces enterprise knowledge directly on the canvas for contextual information access during collaboration.
AWS-Native Architecture Diagramming
Native architecture diagramming capabilities with AWS shape libraries, reference architectures, and AWS Cost Calculator integration for infrastructure visualization and cost estimation.
Model Context Protocol Connectivity
MCP server connectivity with Kiro maintains context throughout the development lifecycle by connecting Miro to execution tools.
Amazon Bedrock Integration
Amazon Bedrock powers AI workflows that generate requirements, diagrams, and prototypes based on visual context and canvas interactions.
Integrated Workspace Platform
Connects projects, documents, and knowledge management into a single unified space with integrated workflows and centralized information hub
Collaborative Document Editing
Provides drag-and-drop editor with infinite canvas supporting text, images, video, calendars, and connected app content for collaborative writing and information sharing
Project and Task Management
Enables management of projects, to-do lists, task boards, trackers, timelines, roadmaps, and goals within a single workspace
Knowledge Base System
Includes wiki functionality that consolidates company-wide collective knowledge into organized, searchable information accessible to all team members
No-Code Customization Framework
Offers customizable workflows and no-code building blocks allowing users to configure and create processes without requiring technical expertise
Standard contract
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Customer reviews
Andrew H.
Empowers Easy Visual Collaboration
Reviewed on Jun 19, 2026
Review provided by G2
What do you like best about the product?
What I like most about the Lucid Visual Collaboration Suite is probably just the ability to manipulate any kind of text, box, or lines to get the concept or idea out of my head. It's pretty easy to use. And I really like that it feels very professional, something I would be comfortable with. The initial setup was pretty easy; I was easily able to start a new project and create a basic workflow.
What do you dislike about the product?
There seems to be a lot of features that I haven't used yet, and it seems a little bit overwhelming to manipulate everything in the sidebar. I imagine it's just a matter of time before I'm familiar with all those things. So, I would say if there was a convenient way to learn all those tools and to feel like it's very user-friendly to make sure that any idea or concept that I wanna display in that collaboration suite can be done easily without a large amount of extra work to bridge that gap.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to brainstorm and improve workflow efficiency across teams. It solves the interface for collaboration, making it easy to jot down ideas digitally and create workflows using AI or own ideas.
Building Materials
Intuitive UX and Seamless Real-Time Collaboration
Reviewed on Jun 17, 2026
Review provided by G2
What do you like best about the product?
Lucid's intuitive UX makes it easy to jump right in, and the real-time collaboration features make working with teammates seamless and efficient.
What do you dislike about the product?
The template library, while extensive, can feel overwhelming to navigate, and the free tier is quite limited — you hit the paywall faster than expected.
What problems is the product solving and how is that benefiting you?
Flowcharting and diagramming complex ideas is great.
Logistics and Supply Chain
Responsive AI and Fast Org Charts, but a Steep Learning Curve
Reviewed on Jun 16, 2026
Review provided by G2
What do you like best about the product?
I like the AI used for building and making changes to the charts made within the software. The AI is responsive and helps to walk you through what might otherwise be a difficult change. The platform itself is fast and for organizational chart use, it's particularly useful to be able to upload a spreadsheet with information and have LucidChart integrate and build the chart for you, eliminating a lot of the manual work.
What do you dislike about the product?
The learning curve is steep. Even when looking through the resources and how-tos online, I ended up spending at least a few hours trying to learn the basics of the platform. The UI has a lot going on; too many tools in the toolbar and it's not inherently clear what all of them are for. It would be great to have a simple and complex toolbar option, and to update the icons on the toolbar to be more user-friendly.
What problems is the product solving and how is that benefiting you?
LucidChart is helping me take away a lot of the manual work involved specifically in updating organizational charts within the company. Changes happen often and it's allowing for me to keep them up to date.
Anonymous
Effective Collaboration with Room for Smoother Flow Building
Reviewed on Jun 16, 2026
Review provided by G2
What do you like best about the product?
I like how easy it is to document flows with Lucid Visual Collaboration Suite. We're able to share those charts and flows with different teams, which makes it easy to interact across various teams. Even team members who have never seen the process can look at the document and understand how they fit into the overall context. It also simplifies collaboration, allowing team members to get involved without a complete onboarding, even if they are only part of the process for a moment.
What do you dislike about the product?
At times, it felt lengthy and clunky to build out the flows. It would be better if the chart building or flow building was more seamless and user friendly.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to map out and document processes for multiple teams, making it easier to understand organizational flow and enhance collaboration.
Paul R.
Total versatility: from Lucidspark to Lucidchart without leaving the ecosystem
Reviewed on Jun 16, 2026
Review provided by G2
What do you like best about the product?
Definitely, its versatility. The fact of being able to move from a disorganized brainstorming session in Lucidspark to a structured architecture diagram in Lucidchart within the same ecosystem is great. It really helps to keep everything documented in one place. Although mastering the advanced tools and data links takes a couple of days of practice, you learn the basic functions in a matter of minutes. It's a very practical tool, without being overwhelming.
What do you dislike about the product?
Sometimes the interface feels too cluttered. There are so many features, shapes, and different menus that, if you're just looking to do something quickly, the screen can be overwhelming. While making a basic flowchart is intuitive, when you try to use more advanced features like linking data to spreadsheets or creating layers, the learning curve is quite steep. I feel they could make the workspace a bit cleaner or customizable to hide what you don't use.
What problems is the product solving and how is that benefiting you?
For me, resolve the disconnect that usually exists between the initial brainstorming and the formal documentation. We used to use a tool to stick virtual notes and then had to transcribe everything to another platform to make the final diagram. By using the Lucid ecosystem (Spark and Chart together), that transition is much more natural and no information is lost along the way. It benefits me because it centralizes the work and saves design time, although I admit that paying for the full suite can weigh a bit on the budget if you're just an occasional user.