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Lucid
Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality.
Founded in 2010, Lucid supports more than 100 million users in over 180 countries. Customers range from small businesses to 99% of the Fortune 500, spanning industries such as technology, healthcare, finance, manufacturing, government, and education.
Reviews (8972)
Wesley G.
Extremely Effective for Visually Mapping Workflows and Drawing Flowcharts
Reviewed on Sep 30, 2026
Review provided by G2
What do you like best about the product?
It has a wide range of templates which help us to create diagrams and flowcharts making it easy to brainstorm ideas and map processes in a shared workspace.
What do you dislike about the product?
It can take some time to understand the use cases of all the shapes available especially for first time users.
What problems is the product solving and how is that benefiting you?
It enables me to create process maps and flowcharts that illustrate communication channels and approval hierarchies within our department.
Patricia D.
Intuitive Diagramming Platform to Map Out Reporting Lines to Maintain Clear Governance Reference
Reviewed on Sep 30, 2026
Review provided by G2
What do you like best about the product?
Lucidchart has all the features I need for drawing detailed diagrams and complex flowcharts and I like that I am able to easily add my own icons and shapes to the library.
What do you dislike about the product?
There’s honestly not anything I dislike about Lucidchart I found it to be really easy to use.
What problems is the product solving and how is that benefiting you?
Great platform that really helps create board governance structure diagrams that visually represent the relationships between the board and management which helps maintain an up-to-date governance reference.
Mohsen A.
Highly Versatile for Creating Diagrams and Offers True AI Features for Generating Flowcharts
Reviewed on Sep 30, 2026
Review provided by G2
What do you like best about the product?
Great overall experience using Lucidchart and Lucidspark to create diagrams with access to a wide range of shapes and templates covering system design to process maps and office layouts.
What do you dislike about the product?
Some users take some time to learn how to use all the different shapes and aligning arrows to create flows.
What problems is the product solving and how is that benefiting you?
We have used Lucidchart and Lucidspark in a variety of scenarios such as creating system design diagrams and flowcharting for planning out our new office space.
Mathias L.
Great and Easy to Use for Building Business Process Maps and Org Charts
Reviewed on Sep 30, 2026
Review provided by G2
What do you like best about the product?
I find it to be a very user-friendly platform for creating things such as workflow process maps, org charts and quickly turning ideas into visuals for brainstorming purposes.
What do you dislike about the product?
I haven’t really faced any problematic situation that hampered my diagram creation process while using this Lucidchart.
What problems is the product solving and how is that benefiting you?
It helps create easy to understand business process maps which creates a documented process that employees can follow consistently to reduce duplication of work.
Conrad W.
Effective Creation of Network Diagrams Fast and Easy with a Very Reliable Tool
Reviewed on Sep 30, 2026
Review provided by G2
What do you like best about the product?
Co-editing flowcharts and diagrams in real time and the intuitive drag and drop functionality are some of the strongest features of Lucidchart that I really like.
What do you dislike about the product?
It can do with more offline capabilities to be able to use the tool more when traveling.
What problems is the product solving and how is that benefiting you?
It is an excellent diagramming tool used widely in our organization to create network diagrams that provide a clear view of our IT environment making it easier to understand system relationships.
Donna M.
Very Flexible and Highly Efficient for Creating Professional Organizational Charts
Reviewed on Sep 30, 2026
Review provided by G2
What do you like best about the product?
Lucid Visual Collaboration Suite has been really valuable in helping me create organizational charts and allows real-time collaboration on diagrams with the Director instead of having to arrange for calls and meetings.
What do you dislike about the product?
I have not had any issues with Lucid Visual Collaboration Suite so far the overall experience has been great.
What problems is the product solving and how is that benefiting you?
It streamlines the creation of organizational charts that helps to quickly identify the correct communication channels and reporting lines when coordinating executive activities.
Mauricio P.
Reliable and by far the best for diagramming and quick process mapping
Reviewed on Sep 30, 2026
Review provided by G2
What do you like best about the product?
It offers a wide range of templates, stencils and arrows that make diagramming straightforward and I like that the AI allows us to automatically generate flow charts using text prompts.
What do you dislike about the product?
It can become a bit slow when multiple collaborators are editing diagrams at once.
What problems is the product solving and how is that benefiting you?
I use Lucidchart to visually describe our cloud architecture and to map system dependencies and connections between applications, databases and endpoints,
Tanisha S.
LVCS is Easy to Use with All the Templates and Shapes for Creating Complex Flow Charts
Reviewed on Sep 30, 2026
Review provided by G2
What do you like best about the product?
LVCS has been very easy to use with a very user-friendly UI that really simplifies the process of creating flowcharts and other diagrams.
What do you dislike about the product?
Supporting better bulk export to other platforms would be very helpful instead of having to export the diagrams one by one.
What problems is the product solving and how is that benefiting you?
LVCS is my most preferred platform for creating customer onboarding process flowcharts that ensure every new customer receives a consistent and complete onboarding experience.
Christine D.
The Platform Delivers Intuitive Diagram Creation and Interactive Flowcharting
Reviewed on Sep 30, 2026
Review provided by G2
What do you like best about the product?
Lucidchart makes it incredibly easy to turn ideas into clean, structured visuals and its been powerful enough for drawing complex level organizational charts.
What do you dislike about the product?
I have been using Lucidchart for almost 3 years now and I am yet to find anything that I don’t like.
What problems is the product solving and how is that benefiting you?
The platform gives a lot of options for brainstorming ideas and helps create organizational charts that visually represent our board governance structure effectively.
Desmond M.
Excellent Platform for Making Detailed Network Diagrams and Flowcharts
Reviewed on Sep 30, 2026
Review provided by G2
What do you like best about the product?
It is exceptionally powerful for creating high-quality and visually appealing charts and diagrams and I appreciate how well it supports drag and drop of objects to the creation area.
What do you dislike about the product?
I would like the connectors to automatically re-orient themselves when I re-position the shapes.
What problems is the product solving and how is that benefiting you?
Lucidchart helps create ER diagrams to represent our database models and creating architecture diagrams provides a visual representation of our IT infrastructure.