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Lucid

Lucid Software

Reviews from AWS customer

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External reviews

6,720 reviews
from and

External reviews are not included in the AWS star rating for the product.


    International Trade and Development

Great Visual Clarity and Display Options, but Collaboration Needs Improvement

  • October 13, 2025
  • Review provided by G2

What do you like best about the product?
The visual clarity is impressive, and there are several options available for showcasing content.
What do you dislike about the product?
This tool makes it easier for my teammates to contribute their input.
What problems is the product solving and how is that benefiting you?
This tool has made it easier for me to present my ideas and workflow more clearly to clients, allowing them to understand my process better.


    Mechanical or Industrial Engineering

Great Team Integration and Visuals, but Login Process Needs Improvement

  • October 13, 2025
  • Review provided by G2

What do you like best about the product?
i like the integration among team members and visual resources
What do you dislike about the product?
I dislike the process of logging in and choosing the company you work for
What problems is the product solving and how is that benefiting you?
Develop a diagram for a pneumatic system


    Real Estate

Starter, First time user review

  • October 13, 2025
  • Review provided by G2

What do you like best about the product?
Makes presentations much more visually pleasant and easier to understand. Easier to use than other programs.
What do you dislike about the product?
Nothing at all, so far from it’s been a breeze and not difficult to use
What problems is the product solving and how is that benefiting you?
Presentations


    Daniel S.

Lucid Visualization Suite: Powerful Layering and Interactive Visuals

  • October 13, 2025
  • Review provided by G2

What do you like best about the product?
I really enjoy using the Lucid Visualization Collaboration Suite. Its distinctive layering features make it much simpler to organize and present complex visuals. I also value its support for various image formats and the ability to link to other pages, which together make it a strong choice for building interactive and interconnected visual projects.
What do you dislike about the product?
While the Lucid Visualization Collaboration Suite offers useful features such as multi-image support and the ability to link between pages, I found the layer management aspect to be quite frustrating. When I try to create a new layer, the application duplicates the selected items rather than just moving them, which leads to unnecessary clutter and additional steps. If this behavior were improved, the layering feature would feel much more streamlined and intuitive.
What problems is the product solving and how is that benefiting you?
I am currently using the Lucid Visualization Collaboration Suite to create a sitemap for a large product developed by my team.


    Information Technology and Services

Great for Real-Time Collaboration, but Can Lag with Simultaneous Edits

  • October 13, 2025
  • Review provided by G2

What do you like best about the product?
I like that I am able to collaborate with my teammates on group projects, allowing us all to work together at the same time. It allows us to see changes in real time, and is especially good for when we work remotely from different environments, because it gives us a similar collaboration style as if we were physically together.
What do you dislike about the product?
Sometimes, changes can lag. Often times, if someone else is typing or actively making a change, you can't tell exactly what change is being made until the other person is done editing/fully making the edit.
What problems is the product solving and how is that benefiting you?
It is helping us create business process models, context diagrams, data flow diagrams, etc. Lucid Visual Collaboration Suite has lots of features and shapes to choose from, so I like that I can personalize a diagram to fit the exact situation I need it for.


    Consulting

Lucid as a brianstorming and organization tool

  • October 13, 2025
  • Review provided by G2

What do you like best about the product?
I like the features where I can organize my diagrams into projects, and I can easily work with others or share while I create within the tool. I like the pre-created icons from cloud tools
What do you dislike about the product?
I sometimes struggle to find the right icon sets for the tools I am using, or import those icons. I also struggle with the data connection tools, and pre-defined templates.
What problems is the product solving and how is that benefiting you?
It is helpful in thinking through processes. It is also helpful when connecting dependent work to one another. It looks professional and clean.


    Renewables & Environment

Organizational Chart for Board Review

  • October 13, 2025
  • Review provided by G2

What do you like best about the product?
Lucid was a great tool for creating a compensation analysis with organizational chart visual for a board presentation. It was user friendly, easy to use, and good in-program prompts to learn along the way.
What do you dislike about the product?
I spent a lot of time editing the reporting arrows for the organizational chart.
What problems is the product solving and how is that benefiting you?
Solved visualizing 3 points in time for cost savings on organizational restructuring.


    Kevin G.

excellent

  • October 13, 2025
  • Review provided by G2

What do you like best about the product?
The real-time collaboration features are excellent. My team can work on the same document simultaneously without any lag, which makes brainstorming and problem-solving much more efficient
What do you dislike about the product?
When working on very large or complex diagrams, the platform can sometimes slow down, which affects our productivity
What problems is the product solving and how is that benefiting you?
Problem: Disconnected teams and a lack of clear communication, especially in a remote or hybrid work environment.

Solution: Lucid provides a shared, real-time visual workspace where we can all collaborate.

Benefit: It helps us get on the same page faster. By seeing our ideas and project plans laid out visually, we improve communication and ensure everyone has a shared understanding of the goals.


    Human Resources

Streamlined, Easy-to-Use Product

  • October 13, 2025
  • Review provided by G2

What do you like best about the product?
I have recently used Lucid to create a process flow. It was super easy to use as I could pick from a set of templates to get me started. This was especially helpful to me because I had never created one of these before. I had many platform options to choose from when embarking on the journey to create the process flow map. I ultimately chose Lucid because of its useability. I will definitely be using this platform again when I need to create more process flow maps.
What do you dislike about the product?
The main thing I didn't like was trying to figure out how to change the shapes in the process map, but after a few trial and error situations, I ultimately figured it out. Overall, I really like Lucid and will use it again.
What problems is the product solving and how is that benefiting you?
This platform benefits me in being able to create what I need in a timely and easy to use way.


    Mechanical or Industrial Engineering

A great platform for diagramming

  • October 13, 2025
  • Review provided by G2

What do you like best about the product?
Although I can't speak much on the other aspects of the Visual Collaboration Suite, I can say that Lucidchart has been a great tool for diagramming. As a student, I use it as my main tool for drawing flowcharts, and for this purpose, it's simple to use and offers a clean solution. Additionally it's nice to have real time collaboration, so others can work on the same flowchart at the same time.
What do you dislike about the product?
The other aspect of the collaboration suite -- Lucidspark, has not yet been of use to me. While I do see how some people may see benefits in using such a tool, I still stand by more traditional forms of idea sharing (discussions, ideation on paper) that do not make use of an additional program.
What problems is the product solving and how is that benefiting you?
Mainly the problem of drawing a clean and organized flowchart which showcases different paths effectively. I've tried solutions such as drawing flowcharts by hand and other flowchart applications but have always returned to Lucidchart for its nice UI, ease of use, and collaboration features.