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Lucid

Lucid Software

Reviews from AWS customer

3 AWS reviews

External reviews

7,681 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Adrian O.

Creating network diagrams fast with great flexibility of flow presentation

  • December 31, 2025
  • Review provided by G2

What do you like best about the product?
The wide range of shapes and connectors that can be used to start creating a flowchart and the ability to drag-and-drop other elements allows for more instant editing of diagrams.
What do you dislike about the product?
There’s nothing that I dislike about Lucid currently it has all the features and functionalities compared against its alternatives.
What problems is the product solving and how is that benefiting you?
It is possible to draw pretty easily the network illustrations and UML diagrams that shows how digital assets are connected in the environment which has been able to ease the visualization of data and presentation in meetings.


    Kavisha S.

Effortless Workflow Visualization with Lucid

  • December 30, 2025
  • Review provided by G2

What do you like best about the product?
I used the Lucid Visual Collaboration Suite to create flowcharts for complex workflows, and it really helps in showcasing these workflows in an understandable format. I appreciate how easy it is to use and that the learning curve is very low. With Lucid, it was quick to make charts using arrows, boxes, and different icons, and downloading them is also straightforward. It's really great that I could sign up and start creating right away.
What do you dislike about the product?
Some download quality is super low. And constantly asking for upgrading plan can be annoying sometimes
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to showcase complex workflows in an understandable format, simplifying flows for stakeholder presentations.


    Patricia M.

WOW! Enjoying lots of flexibility in drawing diagrams with pre-built shapes and templates

  • December 30, 2025
  • Review provided by G2

What do you like best about the product?
Lucid has all the features I need to create visual diagrams of workflows and organization trees. I like that I can drag and drop elements really fast and it has a solid library of charts that enables me to create workflows with administrative and creative areas. It is easy to export the diagram or leave it stored in the program’s cloud
What do you dislike about the product?
I don’t really have any cons about the software right now it can achieve about any sort of diagramming I can desire.
What problems is the product solving and how is that benefiting you?
I am able to diagram the full journey of content from submission to review, editing, approval and publication. It also enables me to create org charts showing who reports to who across the editorial and production roles which removes authority confusion.


    RahulArora

Collaborative diagrams have improved architecture design and streamline communication across teams

  • December 29, 2025
  • Review from a verified AWS customer

What is our primary use case?

We have been using Lucidchart for over a year across multiple teams. Our main use case for Lucidchart is to create architecture diagrams, process workflows, system designs, and collaboration visuals.

We have used Lucidchart to create architecture diagrams for a couple of customers along with our SOWs. We share the architecture diagram to define their as-is infrastructure and the to-be infrastructure. We use Lucidchart to create their existing ecosystem, what they have, the existing landscape they have on AWS, and then what will be their to-be infrastructure once we implement all those changes as per the statement of work.

What is most valuable?

Lucidchart has impacted us positively. It is supporting many features that we are leveraging right now, and the performance and stability are excellent. Day-to-day work and collaboration have been smoothed significantly. Multiple users can edit and comment simultaneously, which has helped us speed up our work and reduce the dependency on static documents we used to have previously.

Since using Lucidchart, there is considerable time savings and better communication. With clear diagrams, it reduces misunderstandings and rework altogether.

The best features Lucidchart offers include real-time collaboration, extensive shape libraries, the templates provided, and cloud-based access. These features are very helpful for us.

The real-time collaboration helps our teams work on diagrams together and for sharing and feedback. We collaborate on diagrams with team members. For instance, if a security part is handled by a different team member or an infrastructure part is handled by a different team member, they collaborate on the diagram piece. Additionally, we get it reviewed. Once the diagram is prepared, we collaborate with the senior architect and send it to the architect for review.

We use the templates to design cloud architectures and different services that AWS cloud offers. The templates have all the logos and icons needed. We also use different templates for documenting workflows and explaining systems during reviews with customers or supervisors.

What needs improvement?

Lucidchart could have more features to ease down the architecture creation. Perhaps some features could automate the design based on a certain use case and help us design the document and architecture automatically.

User experience could be improved. It could be more accessible for initial users who are starting with Lucidchart. A better and easier interface would help new users get started. Additionally, integrations could be improved by providing more features.

For how long have I used the solution?

I have been working in my current field for more than ten years.

What other advice do I have?

I would advise others looking into using Lucidchart that it is ideal for teams that value collaboration and clarity. It works best when diagrams are actively maintained and shared across the organization. I would rate this product an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Retail

Super Interactive and Flexible for Team Brainstorming

  • December 24, 2025
  • Review provided by G2

What do you like best about the product?
allows teams to brainstorm, organize, and visualize ideas in a way that's super interactive and flexible, ex: mermaid diagrams, flowchart
What do you dislike about the product?
To getting to know the vast variety of tool-options available.
What problems is the product solving and how is that benefiting you?
ADR


    Food & Beverages

Effortless Collaboration and Real-Time Editing

  • December 22, 2025
  • Review provided by G2

What do you like best about the product?
I like the Lucid Visual Collaboration Suite due to it's ability to be shared with colleagues, edit simultaneously and easy to use software.
What do you dislike about the product?
The navigation through the software itself could be tricky given the number of features, needs some practice to get used to.
What problems is the product solving and how is that benefiting you?
Helping me structure my thoughts and ideas and better present it alongside timelines


    Joana A.

Revolutionized Remote Collaboration Effortlessly

  • December 22, 2025
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite to collaborate with my remote team in real time, which eliminates the need for meetings. I like that it's in real time, and it's great that we can see previous comments easily. The entire process is easily available.
What do you dislike about the product?
I don't find the need to see other people's cursors when they are looking at the board (maybe other people like that though).
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to collaborate with a remote team in real time, eliminating the need for meetings.


    Serge G.

Easy to get straight to the point

  • December 22, 2025
  • Review provided by G2

What do you like best about the product?
Very easy to use, pretty straight forward.
What do you dislike about the product?
Inserting icon is less easy compared to other products. I filter a lot with icons/symbols to speed up process
What problems is the product solving and how is that benefiting you?
Org chart sharing in real time across all authorized members.
Quick process mapping / flowsheet creation


    Mwachoki S.

Great diagram tool that brings most of the required elements to quickly connect

  • December 19, 2025
  • Review provided by G2

What do you like best about the product?
It is a very robust tool to make diagrams and flow charts that structure the route of a project visually. I really like the responsiveness of each shape after being placed or modified within the drawing board which makes connecting different sections of a diagram very easy and fast.
What do you dislike about the product?
This tool is very complete for what it really allows me to do, the performance is good and it has not shown me any signs of disappointments.
What problems is the product solving and how is that benefiting you?
Visualizing room dimensions to determine the optimal placement of equipment has been my greatest achievement with this tool. I have achieved efficient space planning without any struggles and easy sharing of designs with clients.


    Health, Wellness and Fitness

Great for Diagramming, But Room for Improvement

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate being able to create diagrams for my software projects. This feature is particularly useful for visualizing and organizing my ideas as I work.
What do you dislike about the product?
One problem I’ve encountered is that I often end up drawing arrows by mistake when I actually just want to move an object.
What problems is the product solving and how is that benefiting you?
It helps me clearly share my ideas with my team and plan out large bodies of software work.