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Lucid
Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality.
Founded in 2010, Lucid supports more than 100 million users in over 180 countries. Customers range from small businesses to 99% of the Fortune 500, spanning industries such as technology, healthcare, finance, manufacturing, government, and education.
Reviews (8859)
Brittany A.
Intuitive and Collaborative Diagramming Tool with Big Template and Shape Library
Reviewed on Sep 15, 2026
Review provided by G2
What do you like best about the product?
The template and shape library is big so I rarely start from a blank canvas when creating diagrams and the real time collaboration is great when I’m working with the general manager and other board members on the same flowchart together.
What do you dislike about the product?
The free plan is quite limited on the number of objects and export options so you end up needing a paid plan quite fast.
What problems is the product solving and how is that benefiting you?
Lucidchart makes it straightforward to create organizational structure diagrams that I share with the senior management to ensure important decisions follow the proper governance and approval process.
Sebastian A.
Creating Approval Workflows is Easy Keeping All Steps Visual and Clear
Reviewed on Sep 15, 2026
Review provided by G2
What do you like best about the product?
Lucidchart has been a reliable tool for creating process diagrams and workflow documentation with an intuitive drag-and-drop interface that ensure there is no learning curve even for anyone who hasn’t used Lucidchart before.
What do you dislike about the product?
Most of the time the shapes available are enough to get the job done but there are times we are required to create our own shapes.
What problems is the product solving and how is that benefiting you?
Lucidchart makes it super easy to build out presentation ready approval workflows that help clarify steps involved in ensuring that budgets are approved according to our organization procedures.
Collin R.
Powerful Diagramming Made Simple with a Library of Shapes and Templates
Reviewed on Sep 14, 2026
Review provided by G2
What do you like best about the product?
The ease of utilizing the tool for creating interactive organizational charts was beyond easy and I found it remarkable that it provides all the shapes, icons and connectors needed to build different types of diagrams.
What do you dislike about the product?
We were excited to see how the AI feature could help but it needs to be more refined to produce outputs that are desired.
What problems is the product solving and how is that benefiting you?
The flowchart builder clearly offers a high level of customization and specificity that allows efficient creation of organization charts mapping reporting and communication lines for our general management department.
Lakhani T.
Flexible Platform for Creating Network Diagrams and Collaborating on Process Maps in Real Time
Reviewed on Sep 14, 2026
Review provided by G2
What do you like best about the product?
Lucidchart provides a smooth and responsive workspace that make it easy to create large network diagrams with multiple elements that help to visualize complex system configurations.
What do you dislike about the product?
Lucidchart has all the functionalities we require for diagramming and there are no major issues experienced with the platform or their service.
What problems is the product solving and how is that benefiting you?
I have had a great experience using Lucidchart for creating network diagrams and efficiently turning ideas into clear visual documentation that helps explain the network design to our distributed team.
Janette B.
Flexible and Convenient Drag-and-Drop Diagramming with Quick PDF, PNG, and SVG Exports
Reviewed on Sep 14, 2026
Review provided by G2
What do you like best about the product?
The drag and drop interface and flexible canvas allows us to quickly create and customize the diagrams to our own preferences and it allows us to export the documents as PDF, PNG, and SVG which makes it easier to share flowcharts with internal teams.
What do you dislike about the product?
The platform has a really comprehensive set of features when it comes to creating charts and diagrams with no issues to highlight whatsoever.
What problems is the product solving and how is that benefiting you?
It makes creating diagrams and visual workflows straightforward helping turn complex concepts into clear visuals that are easy for others to understand.
Alexandre M.
Strong Platform for Highly Efficient Diagramming to Clearly Visualize Processes
Reviewed on Sep 14, 2026
Review provided by G2
What do you like best about the product?
The combination of Lucidchart and Lucidspark offers advanced diagramming capabilities that make it easy to turn a complicated process into a visual diagram that other people can understand.
What do you dislike about the product?
There is not much that I dislike the functionality is great but I wish it allowed exporting of our own icon libraries that we create.
What problems is the product solving and how is that benefiting you?
It makes it easy to build professional-looking flowcharts without needing design experience which helps to explain workflows as the visual clarity it provides allows people to understand processes.
Automotive
Fast, Easy Flowcharting with Helpful AI Templates for Standardized Processes
Reviewed on Sep 11, 2026
Review provided by G2
What do you like best about the product?
The ability to quickly click and change flowcharts; create, copy, paste, modify - is SUPER helpful when you are generating a lot of processes for ISO, or other standardized processes. UI is super easy to learn, takes maybe 5 mins of messing around.
The AI add on is also super helpful for complex processes - if nothing else it generates big templates and then you can go back and get specific with info.
The AI add on is also super helpful for complex processes - if nothing else it generates big templates and then you can go back and get specific with info.
What do you dislike about the product?
The AI can go in wildly different directions each time you ask it - even if you ask it exactly the same.
What problems is the product solving and how is that benefiting you?
We are using this software to process flow charts and prepping for ISO certification.
Eugene E.
Quick Creation of Network Diagrams with LVCS on Shared, Robust Workspace
Reviewed on Sep 09, 2026
Review provided by G2
What do you like best about the product?
LVCS provides almost all AWS, Azure and Google Cloud stencils that gives us the ability to create network diagrams at a very quick pace and its collaboration features enables me to jointly work with system administrators on a visual diagram efficiently.
What do you dislike about the product?
Working with the vendor was no problem at all, the platform was provided quickly and there are no issues using it.
What problems is the product solving and how is that benefiting you?
LVCS provides us with a great platform for mapping our network configurations producing clean network diagrams that we use to brainstorm together in virtual meetings to quickly troubleshoot network issues.
Melanie C.
Sample Diagrams are Vast and Easy to Edit to Create Professional Flowcharts
Reviewed on Sep 09, 2026
Review provided by G2
What do you like best about the product?
The number of shapes, arrows and sample diagrams is high thus aiding in making detailed flowcharts easily.
What do you dislike about the product?
Sometimes its irritating managing arrows as they can take weird paths and I have to adjust them.
What problems is the product solving and how is that benefiting you?
It’s been a strong tool for structured visual thinking and real time collaboration especially when mapping processes and building organizational charts.
Layla A.
Creating All Sort of High-Detailed Diagrams with Lucid VCS Efforlessly
Reviewed on Sep 09, 2026
Review provided by G2
What do you like best about the product?
Lucid Visual Collaboration Suite provides robust AI capability that accelerates visual generation by transforming text prompts into flowcharts and mindmaps and the document status tags e.g Draft, In Review, and Approved gives us clear visibility into the lifecycle of a document.
What do you dislike about the product?
Sometimes connectors fail to align cleanly with adjacent parallel elements of the underlying canvas grid.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite provides so many options to create various diagrams and it stores all of the flowcharts and visuals created in cloud making it easy to collaborate with my co workers.