Collaborative diagrams have improved our architectural design and saved significant team time
What is our primary use case?
My main use case for Lucidchart is creating diagrams, architectural diagrams, charts, and visual thinking tools, including system flowcharts.
A specific example of a diagram I've created with Lucidchart is AWS and Azure system design diagrams, microservices architecture, flowcharts, CI/CD work topology, and server diagrams.
What is most valuable?
The best features Lucidchart offers include a drag and drop editor for easy diagram creation, real-time collaboration where multiple users can edit at the same time, templates with shapes and icons, integration with Slack and Jira, and cloud-based accessibility without requiring downloads.
Real-time collaboration and templates have helped my workflow by allowing easy creation where multiple users can work on the same diagram simultaneously.
Lucidchart has positively impacted my organization because it makes our work easy and allows us to create diagrams efficiently. Additionally, the pre-built templates for code enable integration with different tools.
We saved our team time by 20-30% and made our work considerably easier.
What needs improvement?
Lucidchart can be improved as it has some limited free plans with certain features unavailable in the free tier. It can be expensive for team work and is not as effective for code-based diagrams.
For how long have I used the solution?
I have been using Lucidchart for six months.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
Lucidchart's scalability is good.
How are customer service and support?
Customer support is good.
I would rate the customer support an eight on a scale from one to ten.
Which solution did I use previously and why did I switch?
I have not used any other solutions before Lucidchart.
How was the initial setup?
My experience with pricing, setup cost, and licensing is that it is cloud-based, so no setup is required. Currently, we are using a free plan.
What about the implementation team?
My company does not have a business relationship with this vendor other than being a customer.
What was our ROI?
I have seen a return on investment as 20 to 30% of our time is saved.
What's my experience with pricing, setup cost, and licensing?
It is cloud-based, so no setup is required. Currently, we are using a free plan.
Which other solutions did I evaluate?
I have not evaluated other options before choosing Lucidchart.
What other advice do I have?
My advice for others looking into using Lucidchart is that if they want a solution where they can create a free diagram, work in a team, present system diagrams, and want a free plan with a click for a diagram as code, and seek a collaborative diagrammatic tool for creating system design workflow and architecture visualization, they can use this tool. I rate this product an eight out of ten.
Seamless Team Collaboration with Live Editing
What do you like best about the product?
I really appreciate the live editing feature in Lucid Visual Collaboration Suite. It allows me to move things around and see where my teammates make changes, which is great for collaboration. The setup was extremely easy, which was a big plus for me.
What do you dislike about the product?
N/A
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for collaborating with my team and framing out features for our startup. The collaboration feature and live editing, like seeing where my teammate moves, are especially helpful.
Lucid VCS 🟰 L.Chart➕L.Spark➕L.Scale 4 Process Mapping, Ideation & Org Visualization
What do you like best about the product?
Lucid Visual Collaboration Suite allows me to plan email campaigns, map construction services buyers journey and visualize marketing strategies via diagrams and flowcharts.
What do you dislike about the product?
Need I say something really? LVCS (L.Chart+L.Spark+L.Scale) accomplishes my daily visual collab needs without having any issues.
What problems is the product solving and how is that benefiting you?
Strmeamling campaign ideation, brainstorming and creating org-structures that help visualize each role in my marketing department.
A Real Gem with Spick-&-Span UI,Clarity with flowcharts with seamless collaboration on diagramming
What do you like best about the product?
Yes i admire it for spick and span interface that is neatly organized for my seamless collaboration with my teams on creating very astounding and creative diagrams for efficient process mapping.I love it a real gem with intuitive layout that helps to produce engaging yet professional flowcharts that makes everything explainable and understandable.I applaud it for incredible support team that was there for me during my onboarding till now they are super responsive.
What do you dislike about the product?
10/10 to the incredible support team with seamless onboarding till now they are super responsive.
What problems is the product solving and how is that benefiting you?
I salute it for spick and span UI for keeping my teams neatly organized and seamless collbaoration to create professional diagrams.It's my real-gem with impeccable formatting to build professional flowcharts that brings clarity to every process and help with quick understanding.Incredible support team that was helpful with onboarding and quick to respond till now.
The Design Functionalities and Drag-and-Drop Elements Meet All My Diagramming Needs Very Well
What do you like best about the product?
Lucidchart is a gem when it comes to creating diagrams and flowcharts and the few things I like about it is the ease of use, wide variety of shapes, connectors and icons, integration with other tools for document export and collaboration support.
What do you dislike about the product?
It’s tough to find major faults with Lucidchart because for the majority of my diagramming needs it delivers great functionality and speed.
What problems is the product solving and how is that benefiting you?
Lucidchart helps create activity workflow diagrams mapping the step-by-step execution of program activities making it easier to coordinate field and office staff, ultimately making program delivery much more efficient and transparent.
Lucidchart’s Templates and Vendor Stencils Make Architecture and Network Diagrams Creation Fast
What do you like best about the product?
Lucidchart provides many usable diagram design templates and as in my use case they help to create system architecture diagrams quickly and I also found it excellent for creating network diagrams as it has several vendor stencils for routers and switches.
What do you dislike about the product?
Dragging elements into the workspace is easy but it needs some skill to combine them together to create the pattern you need.
What problems is the product solving and how is that benefiting you?
Creating architecture diagrams with Lucidchart provides a high level visual view of web servers, databases and APIs are connected which helps align teams on design decisions, supports documentation, and serves as a reference point when modifying or expanding our systems.
Producing Clear, Structured Diagrams to Outline Project Activity Timelines For Proper Tracking
What do you like best about the product?
Lucidchart’s drag and drop feature really makes creating diagrams quick and the presentation of processes through flowcharts is really simple. Straightforward to select a template from the menu to appear on the workspace and build a diagram from it.
What do you dislike about the product?
Lucidchart has never presented any difficulties in designing, structuring and editing diagrams since I started using it.
What problems is the product solving and how is that benefiting you?
Lucidchart is tool that easily allows me to create project timeline diagrams that visually organizes all project activities over time which improves coordination across teams and provides a clear roadmap for executing projects on schedule.
Diagrams Designed with The Right Level of Detail for Representation of Data Relationships
What do you like best about the product?
Lucidchart is a really practical tool allowing the creation of diagrams with great convenience and offering so many templates to choose from according to the type of diagram I want to create.
What do you dislike about the product?
I haven’t found any negative aspects about Lucidchart its very easy to use and the interface is precise when I’m laying out the structure of a diagram.
What problems is the product solving and how is that benefiting you?
Lucidchart provides a standardized way to create diagrams that model business processes with greater precision which are extremely useful because they translate processes into visual formats that both technical and non-technical staff can easily understand.
Creating More High Quality and Visually Better Diagrams with Lucidchart
What do you like best about the product?
Lucidchart is wonderfully suitable for data visualization as well as process modeling or diagram creation. The workspace is very flexible for designing different diagram layouts, as is the selection of shapes, icons, and lines to connect them.
What do you dislike about the product?
The experience of creating flow charts with Lucidchart is so lightweight that I always use for all my creations without any issue.
What problems is the product solving and how is that benefiting you?
Lucidchart helps create campaign workflow diagrams outlining the sequence of activities required to plan, execute, and evaluate an effective marketing campaign making it easier to adjust workflows when campaigns need to pivot quickly.
High Satisfaction with its Shapes and Symbols for Creating Data Flow Diagrams Easily
What do you like best about the product?
Lucidchart is simple to use and comes with lots of shapes and symbols pre-integrated into the tool which make it very quick and easy to create a Data Flow Diagram.
What do you dislike about the product?
No disadvantages discovered with Lucidchart as I have achieved optimal diagramming with it.
What problems is the product solving and how is that benefiting you?
Lucidchart has been the most reliable tool for creating Data Flow Diagrams illustrating how project data is captured, processes into metrics, and then visualized in dashboards for teams to understand data transformations and outputs across a project.