Sold by
Lucid
Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality.
Founded in 2010, Lucid supports more than 100 million users in over 180 countries. Customers range from small businesses to 99% of the Fortune 500, spanning industries such as technology, healthcare, finance, manufacturing, government, and education.
Reviews (8977)
Ralph S.
Great Tool for Creating Diagrams, Flowcharts, and Team Brainstorming
Reviewed on Oct 07, 2026
Review provided by G2
What do you like best about the product?
It has so many great features that enable me to create diagrams and flowcharts, and brainstorm ideas with my team in a visual format allowing us to work together effectively.
What do you dislike about the product?
Sometimes it takes a long time to load, especially when I'm working in remote areas.
What problems is the product solving and how is that benefiting you?
It has helped me to design in real time with my teammates on the same project, so we can be sure we are all visualizing the same thing.
Hannah W.
Easy, Fast Diagramming with Great Team Sharing
Reviewed on Oct 06, 2026
Review provided by G2
What do you like best about the product?
Its easy to use, quick to make new diagrams and I like the way you can share within teams.
What do you dislike about the product?
the limitation on the number of shapes you can use per diagram on a free version
What problems is the product solving and how is that benefiting you?
I am reviewing the whole technology stack internally and its really helping breakdown the operational issues between teams and tech
Jack H.
Lucid Collaboration Suite Makes Sprint Planning and Retrospectives Easy
Reviewed on Oct 06, 2026
Review provided by G2
What do you like best about the product?
I primarily use Lucid Collaboration Suite to plan work within our team, breaking large epics down into tasks and using it for end-of-sprint retrospectives. Lucid has a whole raft of features that make this process easy and even enjoyable, which helps us collaborate effectively.
What do you dislike about the product?
The biggest downside is that if someone on my team doesn’t log in, they get assigned a random username, which makes it a bit harder to tell who’s doing what. Also, a user can only be assigned to five boards before they need an account, so occasionally I’ll come to a meeting and someone can’t contribute because they haven’t signed up properly and their license still needs sorting out.
What problems is the product solving and how is that benefiting you?
It’s helping our team collaborate on a virtual whiteboard, which is especially useful when someone isn’t in the office or we haven’t got the space to work together in person. It’s also affordable, and the frontier AI intelligence helps at times by letting us refine our contributions.
Gaston L.
The Vast Collection of Templates Makes it Versatile for Creating Multiple Types of Diagrams
Reviewed on Oct 03, 2026
Review provided by G2
What do you like best about the product?
I like the flexibility and abundance of templates and shapes that are available which makes creating architecture diagrams and process maps such an easy and straightforward process.
What do you dislike about the product?
There are a lot of tricks to using the connectors in Lucidchart that come with experience and time.
What problems is the product solving and how is that benefiting you?
It's easy to create architecture diagrams that help understand dependencies between system components and they also help design and review our infrastructure design.
Andrew K.
Fantastic tool for making diagrams and charts
Reviewed on Oct 02, 2026
Review provided by G2
What do you like best about the product?
I like being able to create a visual flow of how processes will work, change colors, use a variety of symbols, and easily create connections between objects. It also makes the presentation of ideas easier to understand for my clients.
What do you dislike about the product?
The customer service is not very responsive but it's easy to build a library of shapes and icons.
What problems is the product solving and how is that benefiting you?
It allows me to draw simple and powerful flowcharts that really enhance my business processes. It helps me to design complex workflow charts that enable me to view my current process and create projects to improve certain aspects of my processes.
Computer Software
LVCS: Streamlines Visual Collaboration Before Jumping into Figma ^ Graphic Designer from Finland🇫🇮
Reviewed on Oct 02, 2026
Review provided by G2
What do you like best about the product?
Lucid Visual Collaboration Suite streamline concept by gathering references, roughing up ideas and analyzing feedbacks from stakeholders prior to opening Adobe or Figma so as to design the right graphics.
What do you dislike about the product?
Now that Lucid Visual Collaboration Suite has AI incorporated nearly against all the features, I don’t have any other issues at the moment.
What problems is the product solving and how is that benefiting you?
I am able to map screens and journeys for a new feature in my corporate website with LVCS.
Wesley G.
Extremely Effective for Visually Mapping Workflows and Drawing Flowcharts
Reviewed on Sep 30, 2026
Review provided by G2
What do you like best about the product?
It has a wide range of templates which help us to create diagrams and flowcharts making it easy to brainstorm ideas and map processes in a shared workspace.
What do you dislike about the product?
It can take some time to understand the use cases of all the shapes available especially for first time users.
What problems is the product solving and how is that benefiting you?
It enables me to create process maps and flowcharts that illustrate communication channels and approval hierarchies within our department.
Patricia D.
Intuitive Diagramming Platform to Map Out Reporting Lines to Maintain Clear Governance Reference
Reviewed on Sep 30, 2026
Review provided by G2
What do you like best about the product?
Lucidchart has all the features I need for drawing detailed diagrams and complex flowcharts and I like that I am able to easily add my own icons and shapes to the library.
What do you dislike about the product?
There’s honestly not anything I dislike about Lucidchart I found it to be really easy to use.
What problems is the product solving and how is that benefiting you?
Great platform that really helps create board governance structure diagrams that visually represent the relationships between the board and management which helps maintain an up-to-date governance reference.
Mohsen A.
Highly Versatile for Creating Diagrams and Offers True AI Features for Generating Flowcharts
Reviewed on Sep 30, 2026
Review provided by G2
What do you like best about the product?
Great overall experience using Lucidchart and Lucidspark to create diagrams with access to a wide range of shapes and templates covering system design to process maps and office layouts.
What do you dislike about the product?
Some users take some time to learn how to use all the different shapes and aligning arrows to create flows.
What problems is the product solving and how is that benefiting you?
We have used Lucidchart and Lucidspark in a variety of scenarios such as creating system design diagrams and flowcharting for planning out our new office space.
Mathias L.
Great and Easy to Use for Building Business Process Maps and Org Charts
Reviewed on Sep 30, 2026
Review provided by G2
What do you like best about the product?
I find it to be a very user-friendly platform for creating things such as workflow process maps, org charts and quickly turning ideas into visuals for brainstorming purposes.
What do you dislike about the product?
I haven’t really faced any problematic situation that hampered my diagram creation process while using this Lucidchart.
What problems is the product solving and how is that benefiting you?
It helps create easy to understand business process maps which creates a documented process that employees can follow consistently to reduce duplication of work.