Lucid

Lucid Software

Reviews from AWS customer

6 AWS reviews

External reviews

8,618 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Omkar J S.

Easy, Visual Diagramming with Smooth Real-Time Collaboration

  • April 27, 2026
  • Review provided by G2

What do you like best about the product?
It’s really easy to use and makes organizing ideas visually simple. I like how quickly I can create diagrams and collaborate with others in real time without things getting messy
What do you dislike about the product?
Sometimes it feels a bit slow with large diagrams, and a few useful features are locked behind paid plans. Also, the interface can get slightly cluttered when working on complex boards.
What problems is the product solving and how is that benefiting you?
It solves the problem of scattered ideas and unclear communication, especially when working on complex projects. Instead of relying on long documents or meetings, it lets me organize everything visually in one place and collaborate in real time. This benefits me by saving time, improving clarity, and helping the whole team stay aligned and make decisions faster.


    Emily G.

Fluid and Intuitive Collaboration with Lucid

  • April 27, 2026
  • Review provided by G2

What do you like best about the product?
I like that Lucid Visual Collaboration Suite is very intuitive and fluid. It's easy to get my thoughts on the screen.
What do you dislike about the product?
For me, there's just a lot of features, and so sometimes I struggle to know where to look. But that's probably just a familiarity issue.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite is fluid and intuitive, making it easy to get my thoughts on the screen.


    Consulting

Eases Collaborative Flowcharting but Pricey For Me

  • April 27, 2026
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite for flowcharts and collaboration. I find it very easy to create, edit, and refine flowcharts collaboratively. I like that it offers many shapes and path styles, allowing us to express complex ideas easily and intuitively. It helps me simplify complex processes. Compared to Google Slides, Lucid Visual Collaboration Suite is much better. The initial setup was very easy, allowing me to simply dive in. The system is reliable and performing well, and I know it has many useful integrations and advanced AI features (although I didn't use it myself yet).
What do you dislike about the product?
pricing is too high for me unfortunately
What problems is the product solving and how is that benefiting you?
I find it very easy to create, edit, and refine flowcharts collaboratively, simplifying complex processes with many shapes and path styles to express ideas intuitively.


    Karthick K.

Clear Data Hierarchy and Centralized Knowledge & Architecture Hub

  • April 27, 2026
  • Review provided by G2

What do you like best about the product?
The best thing is we can see all the data product in hierarchy and one location to refer all the knowledge board and architecture.
What do you dislike about the product?
The zooming the pages can be improved with predefined +/- N%
What problems is the product solving and how is that benefiting you?
whenever i encountered issue in the pipeline, I will do root cause analysis based on the issue using the model architecture.


    Mercy M.

My chesspiece with functional mind maps for Bringing my Ideas to Life & solid for team collaboration

  • April 26, 2026
  • Review provided by G2

What do you like best about the product?
I am glad for this chesspiece for it functional mind maps that helps to bring my ideas into reality and versatility with diagramming to build spectacle of flowcharts and Org charts that are so seamless to easily follow.The UX and UI is so smooth with no hussle and bussle of use.Ample with customizable templates to exploit to my benefits.
What do you dislike about the product?
I like it for smooth Ux with no hussle and bussle of use.
What problems is the product solving and how is that benefiting you?
My chesspiece as fully fuctional solution with intuitive mind maps for efficient brainstorming to bring ideas to life.Rocks with ample of templates saving me huge of time for seamless onboarding.I love it as cloud based solution working from anywhere,lightining fast performance and very economical process mapping solution to use.


    Thomas M.

Easy Collaboration and Intuitive UI with Helpful Templates

  • April 26, 2026
  • Review provided by G2

What do you like best about the product?
It is easy to collaborate with other users - I like how projects can be shared just using the link. The user interface is also easy and intuitive to use without much prior background. It also has a lot of helpful features, like templates.
What do you dislike about the product?
I wish filling out text in the entities in ERD diagrams would be easier (like being able to just copy and paste tables directly into an entity with attributes). It would also be helpful to make onboarding specialized for the specific use cases (if a user wants to just do ERD diagrams, make onboarding catered specifically for the ERDs).
What problems is the product solving and how is that benefiting you?
It is helping my team create ERD diagrams in a collaborative way and make changes easily as needed.


    Caroline M.

Good Job to Fully Functional Diagramming Tool with Seamless Collaboration,Slack Integration&Clean UI

  • April 26, 2026
  • Review provided by G2

What do you like best about the product?
Why Not with it's fully functional free version that did work on everything from exemplary diagrams that help me and my team to create astounding presentations.I love it for seamless sharing of the work with clients and effective Slack intergration that foster team discussion and feedback.I love it for portability with access my work and collaborate from anywhere.
What do you dislike about the product?
Why Not to this fully functional diagramming that fulfills all my workflows needs.
What problems is the product solving and how is that benefiting you?
I love it for free trial which is functional providing me with exemplary visualization tools for efficient diagrams and also online to collaborate to create superb workflows that streamlines my workflows.Exceptional with real-time project progress tracking and dependencies mapping.Superlative for competitive pricing yet solid with proffesional presentations that makes stakeholders and Clients say Good Job.


    Konjengbam M.

User-Friendly Collaboration with Powerful Templates, AI Diagrams, and Integrations

  • April 26, 2026
  • Review provided by G2

What do you like best about the product?
I love this platform for its capacity to collaborate with teams easily with its user friendly Interface. I love the way how the features are organized and accessible with just a click. Its capability to create diagram with Lucid AI is really worth mentioning. I also like the ready made templates and AI templates which quickens the task execution much faster. The capability of this platform to brainstorm is also outstanding. The Whiteboard also assist a lot in planning the task. The way it stores the work for future access is also really good.
Other than this I love this platform for its capability to Integrate with many other application or platform. This really makes this platform more powerful and reliable. The sign in process of this platform is also really easy and user friendly. The workflows created here enhances the clarity of the tasks and improves efficiency too. The Lucid Chart and Lucid Sparks is also of greats assistance in creating charts and brainstorming.
What do you dislike about the product?
I love most part of this platform but I wish that the pricing was more detailed for users to decide the budget forehand. I also wish that the suite was more available in a unified way with less toggling. I also wish the exporting of files was much more easier.
What problems is the product solving and how is that benefiting you?
I love this platform for creating a digital space where teams from different departments can brainstorm as well as collaborate within and outside the teams. With AI the assistance of its AI tasks also becomes much easier improving both effectiveness and efficiency in using this platform.


    Olivia M.

Dog's Bollocks with Brilliant Data Mapping & Visualizations with a Smooth,Template-Rich Interface

  • April 25, 2026
  • Review provided by G2

What do you like best about the product?
Honestly it's the Dog's bollocks that shines with data mapping,visualization and system architectures and designs.I love it bang-up interface for smooth navigation.Dumbfounding with momentous of templates to easily personalize to meet my diagramming,flowcharts and Org charts Needs.Hands down to the customer service which was so good.
What do you dislike about the product?
Hands down to the supportive customer service.
What problems is the product solving and how is that benefiting you?
Hands down to this honest Dog's bollocks that shines with data mapping,data visualization and system architecture and analytics.It shines with bang-up interface for smooth navigation.I love it for momentous templates that are easy to personalize to meet my diagramming,flowcharts and Org chart needs.Customer service is so good.


    Lilian N.

Ooh My!To Monster Bomb of Customizable Templates,Detailed Visualization, and Smooth Jira Integration

  • April 24, 2026
  • Review provided by G2

What do you like best about the product?
Ooh my to monster bomb with modern templates that i love to customize to suit my specific flowcharting and Org charts needs with Invaluable shapes to help me build the workflows that i want.I like it for detailed visualization tools with ease of collaboration with my teammates for efficient mapping our processes within our organization.Great for cross system compatibility to ensure it runs perfectly on all devices with robust intergration to Jira for agile project planning.
What do you dislike about the product?
I root for it for seamless and robust intergration to Jira for agile project planning.
What problems is the product solving and how is that benefiting you?
Ooh my!To my monster bomb with modern and customizable templates that suit my specific needs be it flowcharts to my Org charts.I love it for virtual team collaboration to simultaneously work on a project with creating,editing and updating diagrams that gives step to step visualization of our processes.Reliable with seamless intergration to Jira for agile project planning.