Lucid
Lucid SoftwareReviews from AWS customer
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My Lucid experience
What do you like best about the product?
What I like best about Lucid Visual Collaboration Suite is its seamless ability to turn complex ideas into clear, visual workflows. The intuitive drag-and-drop interface, wide variety of templates, and real-time collaboration features make it incredibly effective for brainstorming, process mapping, and technical architecture discussions — especially across remote teams. Integration with tools like Slack, Jira, and Confluence also adds huge value for keeping everything connected.
What do you dislike about the product?
One drawback of Lucid Visual Collaboration Suite is that it can become expensive at scale, especially for larger teams that need full feature access. Additionally, performance may lag slightly with very complex or heavily detailed diagrams, particularly when multiple users are editing simultaneously. Lastly, while the interface is generally intuitive, some advanced features have a learning curve and require time to fully utilize.
What problems is the product solving and how is that benefiting you?
Gives the tool to draw , create the architecture diagram , share it internally or externally , download PDF and share with customer.
Creating made easy
What do you like best about the product?
The ability to make multiple different charts with ease. There are a number of templates available as well as the ability to edit and add icons is easy
What do you dislike about the product?
Sometimes hard to find charts when sharing in a large collaborative workspace and multiple teams.
What problems is the product solving and how is that benefiting you?
Ability to make process maps and org charts with ease as well as document brainstorming sessions and white boarding sessions held remotely.
Just learning
What do you like best about the product?
It's fairly easy to use. I dont know much about its advanced features.
What do you dislike about the product?
Some simple diagrams are harder to make compared to ms products
What problems is the product solving and how is that benefiting you?
Able to create network diagrams and explain our org charts
Great for new users looking to build workflow charts
What do you like best about the product?
I had not used this application to its full capacity, but I would like to in the future. What I found is that the user interface is amazing for new users. I liked the constant how-to and tips that were integrated into the worksheets.
What do you dislike about the product?
I disliked that when I was clicking around I was constantly activating the tooling like adding lines or new shapes. It was also somewhat hard to move between adding text blocks and moving around the workflow chart if I wanted to place a title above the boarder of the chart.
What problems is the product solving and how is that benefiting you?
From my experience, Ludic helped solved the issue of building a workflow chart that I could picture in my mind and didn't fully understand how to connect on screen or on paper. It gave me a visual aid that was necessary in allowing my training new project managers who were confused on what exactly they would be doing and where in the process we were as they work with me to take over an existing project.
Great toolset
What do you like best about the product?
I really appreciate the comprehensive symbol library and intuitive controls. Outlining high-level workflows with strong visuals is really valuable, especially when they can be shared so easily with my teammates.
What do you dislike about the product?
The templates are really useful but sometimes all of the functionality is a bit overwhelming. It would be great if the UX could identify what I was trying to do and make valuable suggestions. I get the sense that this tool is very powerful and I am only scratching the surface. It would be great if I had some pointers to elevate my skills.
What problems is the product solving and how is that benefiting you?
In the Technical Support department there is a need to visualize our knowledge base at a high level. Using Lucid helps our team do this. By visualizing knowledge-base article coverage we can more easily identify gaps and knowledge domains for easier management.
Helpful Visualization Tool
What do you like best about the product?
The Lucid Visual Collaboration Suite is popular for making complex ideas easy to visualize and share. Its intuitive drag-and-drop interface lets teams quickly create flowcharts, diagrams, org charts, and whiteboards, making collaboration feel natural.
What do you dislike about the product?
I find the interface can feel cluttered or overwhelming. The learning curve can be a bit steep if you’re new to diagramming tools.
What problems is the product solving and how is that benefiting you?
Lucid allows me to solve my business problem of presenting a unique customer's ecosystem to them in the context of my solution and what my solution can do for their business problems.
Very helpful and best visual collaboration tool!
What do you like best about the product?
It has very useful and smart collaborative options. It is intuitive tool and helps to draw flow charts and designs at ease. Sharing, integration is pretty easy. The interface is easy to understand for someone who is new to Lucid.
What do you dislike about the product?
I believe that's hard to say! So far I haven't had any issues with it. However, the commenting on diagram seems bit tricky or confusing to me. Maybe having it bit simpler would be nice.
What problems is the product solving and how is that benefiting you?
I have been using it for diagramming mostly. It has been very useful and has lot of design flow options to use.
Awesome platform for collaboration on drawings, flows, etc
What do you like best about the product?
It has such a modern UI experience. The ease of use is awesome.
What do you dislike about the product?
It would be nice to have more data driven capabillties.
What problems is the product solving and how is that benefiting you?
Creating flow charts, process maps, and org charts can be a real pain. They are often difficult and time consuming and Lucid makes it easier.
Intuitive Tool for Creating Shared Understanding
What do you like best about the product?
This tool allows our team to quickly and effectively communicate complex architectural changes that we needed to make during the redesign of our product. The collaborative features allow our team to brainstorm and generate new ideas together despite being distributed across multiple time zones.
What do you dislike about the product?
There weren't any major drawbacks to Lucid.
What problems is the product solving and how is that benefiting you?
It provided a better place for collaboration that was super easy for our team to adopt and benefit from.
Remarkable white boarding
What do you like best about the product?
It has all the logos I need and it makes it always easy to create and architecture readymade
What do you dislike about the product?
Arrow mechanism makes it difficult to drag and drop towards other objects.
What problems is the product solving and how is that benefiting you?
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