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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,724 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Deepak T.

Effortless Diagram Creation with a Smooth Learning Curve

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
This tool is great for creating diagrams. It allows me to make diagrams quickly and easily, with a minimal learning curve.
What do you dislike about the product?
Sometimes there are so many features that I get confused by them.
What problems is the product solving and how is that benefiting you?
I can insert my diagram directly into Google Docs, which saves me from having to export and re-paste the image. Also I can easily share the link with my team Mates


    Eduard L.

Intuitive Tool with Extensive Customization

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
I use the Lucid Visual Collaboration Suite for making flow charts and diagrams for documentation and presentations. I like its simplicity and the many different templates it offers. I appreciate the great deal of customization available and that it incorporates everything needed for any sort of diagram like UML classes. It also keeps the interface simple and intuitive, and I haven't had any issues with it unlike other apps.
What do you dislike about the product?
I found when making flow charts it was a bit unclear which arrow was going to be the Yes/No, and I would need to redraw it or change the text. It would be nice to see a small popup after clicking an arrow to select Yes/No options.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for making flow charts and diagrams for documentation and presentations. It's simple and customizable, offering many templates and incorporating everything needed for diagrams and UML classes.


    Sanooj M.

Essential Collaboration Tool for Global Agile Startups

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
I love that Lucid Visual Collaboration Suite is incredibly flexible, allowing us to customize our planning and incorporate a lot of changes with minimal effort. It's really helpful for our startup, especially since we often pivot and need a tool that lets us choose our own path. I also find the initial setup to be easy, which is a big plus.
What do you dislike about the product?
Its quite a good tool
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to plan and execute projects remotely without effort, providing flexibility to pivot and customize plans, which is crucial for our agile startup.


    Kameron T.

User-Friendly with Versatile Design Options

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
I’ve used Lucid Visual Collaboration Suite primarily as a tool for school projects, and I love its user-friendly experience. It's a great help in creating clean and nice-looking flow charts. The fact that it was free was a huge bonus for me. I prefer it over Microsoft Visio because it's more versatile and user friendly. The wide range of icons and tools within the suite is something I really enjoy. Unlike similar apps with limited icons or poor organization, Lucid Visual Collaboration Suite offers traditional and modern designs, allowing me flexibility in how my projects look. It's easy to use tools, like drawing connected lines to show connections or flow between items, without the hassle of lines snapping into unintended objects. Overall, the user experience and versatile features truly stand out for me.
What do you dislike about the product?
I haven’t found that there is anything in particular that I’ve disliked about it so far honestly.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to easily create clean, nice-looking flowcharts for school projects in IT and cybersecurity. It's more versatile and user-friendly than alternatives like Microsoft Visio, and has a wide range of icons and tools that simplify creating connected lines.


    Juan Jose R.

Seamless Collaboration and Visual Clarity Across Teams

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
Lucid's greatest strength is its seamless, collaborative ecosystem that turns complex ideas into clear visuals for every team. It brilliantly connects brainstorming in Lucidspark to polished diagrams in Lucidchart and automated cloud architecture maps in Lucidscale, all in real-time.
What do you dislike about the product?
While powerful, the Lucid Suite has notable drawbacks. The cost can be prohibitive for small teams or individuals, especially for the full feature set. As diagrams grow in complexity, performance can lag, with users reporting slowdowns or clunkiness with large files.
What problems is the product solving and how is that benefiting you?
Lucid solves the critical problem of miscommunication and complexity in modern teams by transforming abstract ideas, tangled processes, and invisible cloud infrastructure into clear, interactive visual diagrams.


    Steve C.

Dynamic, User-Friendly Platform with Exceptional Collaboration

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate how it combines process mapping with the flexibility of a virtual whiteboard, resulting in a dynamic and visually engaging environment. The platform is user-friendly, and the range of templates available is both extensive and professional. Additionally, the real-time collaboration features work exceptionally well.
What do you dislike about the product?
The prices can be quite steep for small teams that only require basic features.
What problems is the product solving and how is that benefiting you?
I highly recommend it for its impressive power and user experience. It has truly been an investment that has enhanced both the quality and efficiency of my meetings. Additionally, it has improved my ability to solve complex problems and deepened my understanding.


    Laura H.

Intuitive Tutorials, Effortless Collaboration

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite for creating workflow and swimlane diagrams. The platform really helped me with collaborating with my colleagues and offered templates, which gave me a framework to start with. I appreciate the easy-to-understand tutorials that turned an impossible task into something engaging, making me want to keep learning how to utilize it. What I like most is how it guided me to what I was looking for without having to figure out and learn how to interact with other complex platforms out there. The tutorials asked me what I wanted to create before starting, which made it feel like I was making genuine progress. The initial setup was very easy, which was a nice surprise.
What do you dislike about the product?
I'm not sure, haven't used it enough. One thing I'm not sure about is how to manually add arrow lines.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for collaborating with colleagues and starting with helpful templates. The easy tutorials make it engaging and clarify what I can create, saving me time figuring out other platforms.


    rachel t.

Great Templates and Drag-and-Drop, But Needs Smoother Table Formatting

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
Easy to drop and drag, good preexisting templates
What do you dislike about the product?
Sometimes a little hard to use. Like dragging the arrows, no auto formatting within the table
What problems is the product solving and how is that benefiting you?
Easy makes the process a lot faster


    KWILL S.

Intuitive Design with Effortless Setup

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
I like how the Lucid Visual Collaboration Suite has a drag and drop effect, which makes it easy for novices to get started without problems. I also appreciate how the measurements pop up and are easily editable. The initial setup was very easy, and it helped my team craft a potential redesign of our warehouse. I've already recommended it to others.
What do you dislike about the product?
There are no features that I was unhappy with.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite helped my team craft a potential redesign of our warehouse. The novice can easily jump in and get started with no problems, and the way the measurements pop up and are easily editable is nice.


    Yeonji L.

Simplifies Visual Collaboration with Ease

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite to break down and map ideas visually for meetings, and it reduces the time I spend building visual decks. I love how it allows easy maneuvering around the platform, like dragging 'sticky notes' without impacting the formatting. The ability to collaborate with others through built-in 'anonymous' sessions and timers is particularly useful. The initial setup was very easy, and I appreciate that it's simple to use, which I love.
What do you dislike about the product?
You don't know what you don't know - it would be good to get some insights of your most useful features outlined per industry.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to break down ideas visually, saving time on building decks and allowing smooth collaboration with features like anonymous sessions and drag-and-drop functionality.