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Lucid

Lucid Software

Reviews from AWS customer

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External reviews

6,545 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Diana S.

Using Lucid Chart For Audit Control Process

  • April 07, 2025
  • Review provided by G2

What do you like best about the product?
The drag and drop features, is user friendly and easy to share with ypur colleagues.
What do you dislike about the product?
So for nothing, I have an mazing experience using Lucid
What problems is the product solving and how is that benefiting you?
Diagraming the business processes for everyone in ou organization to understand the processes and easy to read.


    Accounting

Lucid Visual Collaboration Suite Review

  • April 07, 2025
  • Review provided by G2

What do you like best about the product?
Lucid allowed my team and I to build, visualize and execute on new processes our business was implementing. It was intuitive, easy to use and effective in building process workflows.
What do you dislike about the product?
I did not have any dislikes of Lucid Visual Collaboration.
What problems is the product solving and how is that benefiting you?
Being able to collaborate, build and visualize process workflows in an effective manner.


    Peter B.

Versatile, easy-to-use tool

  • April 07, 2025
  • Review provided by G2

What do you like best about the product?
Even the free tier provides so many options for creating flowcharts, diagrams, customer journeys, etc. It's simple to use, and refreshingly versatile.
What do you dislike about the product?
It can feel intimidating to get started for new users, since there are so many features/options.
What problems is the product solving and how is that benefiting you?
My team has recently implemented Lucid as we map out our Production hardware, including which ports are connected to which devices, and by what type of cable. It's color-coordinated, easy to follow, and visually pleasing. Super-helpful when troubleshooting signal flow.


    Henry R.

LucidChart gives dynamic graphs with ease

  • April 07, 2025
  • Review provided by G2

What do you like best about the product?
The ability to dynamically make a visual chart that stands out and dynamically resizes, re-connects and re-scales to your task. I appreciate the ease of documenting workflows and algorithms so a technical mind can get the information that's needed.
What do you dislike about the product?
The amount of features behind a paywall, the interface to find the shapes you want doesn't have a search function
What problems is the product solving and how is that benefiting you?
The workflow of concept to execution


    Computer Software

A large quantity of useful templates but still falls into the same UX pitfalls as similar software

  • April 07, 2025
  • Review provided by G2

What do you like best about the product?
There are lots of templates and icons to choose from which can save time making assets or tracking them down on the internet.

Generally works as well as any other diagramming software you can buy.
What do you dislike about the product?
Lucidchart sufferers from the issues that all diagramming software has. It is design and layout first and the relationships between items are an afterthought. Honestly it's not that much better than just using photoshop or google drawing. I really wish there was a program that cared about the underlaying relationships of the data that is being presented.
What problems is the product solving and how is that benefiting you?
Lucidchart is a good enough solution for making flow charts and other diagrams. It helps save some time but I wouldn't say it is pleasant to use.


    Information Technology and Services

The best visual aid for planning projects

  • April 07, 2025
  • Review provided by G2

What do you like best about the product?
I love that you can create simple visuals that can be shared with others and easily disseminate information. Having the different elements to portray what I'm visualizing helps me track all objects that are in my projects.
What do you dislike about the product?
I have had some issues with using the lines between elements. Sometimes it gets very easy to add a new element when I'm trying to move a line to a different side of an existing element.
What problems is the product solving and how is that benefiting you?
It's solving my issue of visualizing a mental map I'm creating on the spot for a project. I'm able to write out in the board an automation I have created in another program. It's convenient and in one spot so I don't have to worry about losing a paper or using a whiteboard in my office.


    Financial Services

Competent Functionality

  • April 07, 2025
  • Review provided by G2

What do you like best about the product?
Lucid allowed me to achieve my charting goals for free, and if my needs had been greater, the premium features offer a wide and comprehensive range of options to meet them.
What do you dislike about the product?
There is a learning curve but that is to be expected from a robust program such as is Lucid.
What problems is the product solving and how is that benefiting you?
I wanted a way to easily visualize a technology roadmap, this will help me keep in mind the projects I can tackle to make the most impact.


    Information Technology and Services

Easy to use

  • April 07, 2025
  • Review provided by G2

What do you like best about the product?
I like using the ipad app on it, it does everything well and works without any issues.
What do you dislike about the product?
Offline mode would be nicer to have on the ipad app
What problems is the product solving and how is that benefiting you?
Visualing the large maps


    Jared W.

Lucid is pretty good!!

  • April 07, 2025
  • Review provided by G2

What do you like best about the product?
easy to use, easy to navigate & fair price
What do you dislike about the product?
nothing, lucid is really easy to use!!!!
What problems is the product solving and how is that benefiting you?
it makes it easy for the user to create flow charts


    Rajnish G.

User Friendly

  • April 07, 2025
  • Review provided by G2

What do you like best about the product?
User Friendly and Number of features are easy to use
What do you dislike about the product?
knowledge documents for beginners.
Customer support
What problems is the product solving and how is that benefiting you?
Architecture solution diagrams