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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,407 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Jesse C.

Access to exceptional templates with many possibilities and ease to make diagrams of any kind

  • February 17, 2026
  • Review provided by G2

What do you like best about the product?
It’s a strong, easily accessible tool for quickly creating and collaborating on diagrams, especially when the goal is clear charts with perfect alignment. The drag-and-drop interface is intuitive and it’s flexible enough to handle everything from quick flowcharts to more detailed system diagrams.
What do you dislike about the product?
I currently don’t have any cons Lucid had more functionality for what I was looking for over other similar tools and it has not disappointed me.
What problems is the product solving and how is that benefiting you?
Lucid made it easier to create process flows and diagrams for project planning and team communication. By creating data collection processes and relationship diagrams I am able to track project timelines and clarify roles and responsibilities.


    Manish R.

Intuitive Visuals, Powerful Integration

  • February 17, 2026
  • Review provided by G2

What do you like best about the product?
I love how effortlessly Lucid Visual Collaboration Suite turns scattered ideas into clear, structured visuals that everyone instantly understands. The interface strikes an excellent balance between simplicity and power, making it intuitive to sketch out ideas quickly, yet flexible enough to build detailed workflows, architecture diagrams, or strategy maps without fighting the tool. I also really appreciate how well it integrates with other tools; being able to embed diagrams in docs, export clean visuals for presentations, or link work back into project management systems significantly streamlines our workflow. It's a very easy-to-use platform, and the components it provides are great.
What do you dislike about the product?
Once diagrams become very complex, the canvas feels cluttered and harder to navigate. Performance with very large documents, especially when multiple collaborators are editing, can deteriorate.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to transform complex ideas into visual plans that are easy for my team to comprehend and act on. It eliminates ambiguity, turning abstract thoughts into a clear, shared understanding. It's easy to use with great components.


    Vijit J.

Effortless Flowchart Creation with User-Friendly Templates

  • February 17, 2026
  • Review provided by G2

What do you like best about the product?
I like how easy it is to make flowcharts and visual maps with Lucid Visual Collaboration Suite. The pre-built templates are great too. The initial setup was very easy, which I really appreciated.
What do you dislike about the product?
I used it only for making flowcharts, so if there are other things I can do with it, I don't know about it. It would be nice to have a quick tour of it. At the onboarding level, add a quick tour of the product - its features, if there isn't any already.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to build flowcharts, making processes crystal clear for everyone on the team.


    Qusai A.

Web-Based Speed with Powerful AI Assistance

  • February 17, 2026
  • Review provided by G2

What do you like best about the product?
I loved the AI model where I could give a prompt and it generated everything as I wanted. I like the easiness of having a web app rather than desktop - it is more quick than alternatives. It is faster since it is web-based and cheaper for those who don't have Microsoft Office. I had no issues at all with the initial setup, and I like how it integrates with tools such as Google suite, Drive, and Looker.
What do you dislike about the product?
Formatting was hard. I wanted to change a color but many were impacted, and some AI model rules made manual reformatting not very clear.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for building process flow diagrams. It solves the hassle of slow, desktop-based alternatives by being a faster, web-based solution that's cheaper for non-Microsoft Office users.


    Miguel M.

Useful Visual Planning Tool That's Held Back By Poor AI Performance

  • February 17, 2026
  • Review provided by G2

What do you like best about the product?
I appreciate the ease of use of the software. I find it easy to create flowcharts to describe workflows and the structure of something. I've used it for IT help desk and web development. Lucid proved to be equally useful for both cases.

As a result, I was able to map out a typical interaction in help desk to work with end-users and support them with what they need. For web development, I was able to map out the structure of the website. It's a useful tool for referencing what webpages to work on.
What do you dislike about the product?
I've found the AI to be unhelpful. It's nice that it's available to answer questions about the platform, but showing images to do something would be appreciated for visual learners and those with language barriers.

I appreciate it can also generate premade diagrams that I can adjust to my liking, but the platform would say I ran out of shapes while generating, and I would have to upgrade from the free plan. To me, it defeats the purpose of using AI.

The speed is also relatively slow compared to other AI I've used, such as ChatGPT and Gemini. This has wasted time that could have been used towards productivity.
What problems is the product solving and how is that benefiting you?
It is solving my ability to plan before implementing projects. It really is a useful tool for planning with a project in mind.

I've been able to stick with the plans and complete the projects to my standards. This is critical to helping me become a better web developer.


    Biotechnology

Excellent tool to build Flowcharts and Team Collaboration

  • February 17, 2026
  • Review provided by G2

What do you like best about the product?
Best way to create flowcharts and workflow and organigrams and collaborate with different teams.
What do you dislike about the product?
I wish the free plan had more options to just save and share easily.
What problems is the product solving and how is that benefiting you?
Team collaborations, business plan creations, executive presentations


    Caela C.

User-Friendly But Initially Overwhelming

  • February 17, 2026
  • Review provided by G2

What do you like best about the product?
I found the Lucid Visual Collaboration Suite pretty user-friendly despite having used it only once. There are many options for setting up forms, which shows how versatile it is. This versatility can be useful for doing retrospectives and brainstorming sessions where the team can work together anonymously, upvoting or downvoting topics.
What do you dislike about the product?
I just had to get used to switching between using the mouse to move things and to write, and I kinda wish there was a quick and easier solve for that. Since I was doing a lot of back and forth, it would have been nice to have an easier way to switch between movement and writing text. It was a little more complicated because there are so many options in Lucid Visual Collaboration Suite that it can be tricky to figure out which option makes the most sense based on the topic and the discussion.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create a digital retro board, allowing our team to do retrospectives and brainstorm anonymously. It helps us upvote or downvote topics, making collaboration straightforward.


    Cormac M.

Intuitive and Collaborative, A Time-Saver

  • February 16, 2026
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite to map out customer architectures and collaborate internally. I really appreciate its easy-to-use UI and the functionality that allows multiple users to access it at the same time, which is great for my team. It saves us a ton of time and ensures we're working off the most up-to-date document without having to meet. The initial setup was very easy, and its ease of use and industry-leading capabilities led my team to switch from the Microsoft suite. I also like that I can connect it to Google Docs and other productivity tools.
What do you dislike about the product?
I can't really think of any. Perhaps a bit of a long loading time when joining a chart?
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to map customer architectures and collaborate with my team, saving us a ton of time. Its easy-to-use UI and simultaneous access for multiple users help us avoid meetings and ensure document versions are always up to date.


    Matthew B.

Best tool for creating diagrams and flowcharts

  • February 16, 2026
  • Review provided by G2

What do you like best about the product?
I like how easy it is to create diagrams that looks visually appealing and how it gives me the flexibility to create wireframes and mock ups easily.
What do you dislike about the product?
It's easy to get lost at first and it's little bit expensive.
What problems is the product solving and how is that benefiting you?
It allows me to quickly and easily create diagrams and share them with my colleagues. It helps me to organize my business plans and ideas easily.


    Benoit J.

Easiest Tool for Diagram and Flowchart Creation

  • February 16, 2026
  • Review provided by G2

What do you like best about the product?
I like how easy it is to create flowcharts and attach them with arrows, and how making the boxes is straightforward. The initial setup was very easy, and I had no issues with it. I chose Lucid Visual Collaboration Suite because it lets me control the chart creation better.
What do you dislike about the product?
Sometimes the arrows wouldn't line up so it would take additional effort to line them up properly.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create diagrams and flowcharts easily. It simplifies creating flowcharts and attaching arrows, making it smooth and not tricky to use.