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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,407 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Constanzia R.

Solid and flawless for flowchart creation and quick designing of other visual workflows

  • February 12, 2026
  • Review provided by G2

What do you like best about the product?
I appreciate the wide range of templates for flowcharts, process visualization charts, and other objects that which make it easy to get started quickly. The real-time collaboration features made teamwork smoother and more efficient and there is also the possibility to create charts with AI instead of spending time on aligning lines and blocks.
What do you dislike about the product?
Nothing to dislike so far, I enjoyed my experience and I couldn’t ask for a better one at this time.
What problems is the product solving and how is that benefiting you?
Creating detailed flowcharts that define product roadmap to ensure my team clearly understands the product’s success from its initial concept through development and market launch.


    Dominic W.

Lucid’s real-time diagram editing features are excellent and the shape library is easily accessible

  • February 12, 2026
  • Review provided by G2

What do you like best about the product?
I like that it has a lot of the common shapes and icons I would need for creating diagrams already included. There are also lots of template types to fit all my flowcharting needs. I can include and move around arrows, adjust layouts quickly, and it feels smooth.
What do you dislike about the product?
Straightening the connector lines between shapes needs precise control to avoid the visuals getting cluttered.
What problems is the product solving and how is that benefiting you?
Lucid has helped me quickly and easily make sharp customer touchpoint visualizations and marketing campaign timelines to visualize milestones, task intervals, and dependencies.


    Henry T.

Very efficient tool that makes diagram creation fast and more than sufficient for flowcharts

  • February 12, 2026
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite is generally intuitive and makes it easy to put ideas into a visual format. It’s flexible enough for different types of diagrams and works well for collaboration. The drag-and-drop features and templates save a lot of time and allowed me to build flowcharts and diagrams without much learning curve.
What do you dislike about the product?
I do not see any major challenges on it yet. It is a simple and efficient tool that works the way I expected.
What problems is the product solving and how is that benefiting you?
I mainly use this tool to map how sensitive customer data enters, moves through, and leaves the organization to ensure compliance. It’s been great for system security documentation, workflow mapping and any other visual requirements for our organization.


    Computer Software

Intuitive Drag-and-Drop Collaboration with an Extensive Template Library

  • February 12, 2026
  • Review provided by G2

What do you like best about the product?
Intuitive, drag-and-drop interface, real-time collaboration features, and extensive template library as the best aspects of the Lucid Visual Collaboration Suite. It allows for quick, seamless creation of diagrams, workflows, and brainstorming sessions, making it easy for teams to align and visualize complex ideas.
What do you dislike about the product?
Often find the interface clunky for advanced editing, note a steep learning curve for features like conditional formatting, and find it expensive for larger teams.
What problems is the product solving and how is that benefiting you?
Problems with hybrid work, team misalignment, and complex documentation by providing an integrated, real-time, and AI-powered platform for whiteboarding and diagramming


    Amisha P.

Intuitive, Flexible Visual Collaboration That Helps Teams Align Fast

  • February 12, 2026
  • Review provided by G2

What do you like best about the product?
I really appreciate how intuitive and flexible the platform is. It makes it easy to translate complex data ideas and system designs into clear visuals that teammates across functions can understand. I like that it supports real-time collaboration so we can iterate together during meetings without losing context, and the variety of templates means I don’t have to start from scratch whenever I want to sketch a workflow, architecture, or process. Overall it feels like a space where both technical and non-technical folks can quickly align on a shared understanding.
What do you dislike about the product?
One frustration is that larger boards can start to feel cluttered or slow, especially when multiple people are editing at the same time. It’s powerful, but that flexibility can also make things messy if there isn’t clear structure. I’ve also noticed that version control and keeping artifacts organized across projects isn’t always as seamless as I’d like. It’s a great brainstorming tool, but sometimes transitioning from a working session board to something more polished or long-term can take extra cleanup effort.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite helps solve the friction that comes from trying to align complex, cross-functional work when everyone thinks about problems differently. For me, it’s especially useful for turning abstract technical ideas data pipelines, model flows, experiment logic, system architecture into visuals that product, engineering, analytics, and business partners can all understand and react to in real time. That shared visual context reduces misunderstandings, cuts down on long email threads, and accelerates decision cycles. As a Senior DS, that means fewer meeting rehashes and more clarity around requirements, dependencies, and handoffs which ultimately helps us ship higher-impact work faster and with less wasted effort.


    Olivia H.

I Bank On it for Revolutionizing my Virtual Collaboration & Harnessing Creative Energy for Innovatio

  • February 11, 2026
  • Review provided by G2

What do you like best about the product?
I bank on It for revolutionizing my Virtual Collaboration with spectacular whiteboards providing me with visual workspace where i can brainstorm with my Teams without Limits.I love how i can be able to share my diagrams,simultanously edit them to harness a creative Energy which helps to bring my Ideas to Life.
What do you dislike about the product?
Adorable with revolutionizing my virtual collaboration and harnessing Creative Energy for Innovation.
What problems is the product solving and how is that benefiting you?
I Bank On It for revolutionizing my Virtual collaboration with incredible whiteboards which create a visual workspace to allow me and my Team to brainstorm without Limits.I am grateful for efficiently sharing my work with remote teams,edit it simultaneously which harness a creative Energy to bring My ideas to Life.Best for Innovation.


    Mark G.

A Pro User’s LVCS Experience Outlined in a Filled Survey 👇

  • February 11, 2026
  • Review provided by G2

What do you like best about the product?
My web development tasks in my current internet publishing agency has been easy through wireframe and mockups that showcase web pages and features in one diagram.
What do you dislike about the product?
So far, it has been fruitful to visualize website architecture with Lucid on my end.
What problems is the product solving and how is that benefiting you?
Content Planning - This has been seamless via visual content planning, calendars + content scheduling with teams via boards.


    maya E.

Detailed Visual Workflows That Give a Clear Birds-Eye View

  • February 11, 2026
  • Review provided by G2

What do you like best about the product?
What I love most about this is that it creates a really detailed visual-work flow of processes-As a process analyst it helps me give champions a quick birds eye view of processes used at the workspace
What do you dislike about the product?
For a first timer-It can be tricky to understand at first
What problems is the product solving and how is that benefiting you?
like I said before it help create detailed visuals of processes for my team


    Khalid H.

Recruitment Process Optimization at Breeze for 24/7 with LVCS

  • February 11, 2026
  • Review provided by G2

What do you like best about the product?
Candidate journey mapping is the core aspect that I undertake with Lucid Visual Collaboration Suite - I leverage visual maps to identify areas for improvement and touchpoints.
Visualizing job hierarchies and career paths allows me to identify the right recruitment strategies.
What do you dislike about the product?
I have been a daily user of Lucid Visual Collaboration Suite for the past 4 years and I do not experience challenges.
What problems is the product solving and how is that benefiting you?
Recruitment process optimization has been remarkable with Lucid.


    Ashley K.

Seamless Shift Handoffs with Clear Diagrams and Flowcharts in Healthcare Facility

  • February 11, 2026
  • Review provided by G2

What do you like best about the product?
Shift handoffs is the main activity that I carry out with Lucidchart - I leverage diagrams and flowcharts to communicate patient information and healthcare projects to upcoming staff.
What do you dislike about the product?
I am using the Enterprise pricing plan which is custom and allows me to pay one payment which cover both Lucidchart and Lucidspark - So I face zero errors.
What problems is the product solving and how is that benefiting you?
Creating visual care plans which help track patient progress.