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Lucid

Lucid Software

Reviews from AWS customer

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External reviews

6,551 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Consulting

Great workflow product

  • February 10, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use layout with snapping and shape selection.
What do you dislike about the product?
I wish it would keep style changes automatically when using the product. You have to go through a few steps to setup template styles.
What problems is the product solving and how is that benefiting you?
Visual workflows always speak volumes. These are crucial when working with my clients on their process flows.


    Information Technology and Services

Great tool

  • February 10, 2025
  • Review provided by G2

What do you like best about the product?
I love the visual collaboration tools as it gives me & my remote team the ability to be as productive as possible. The Lucid team provides lots of trainings to try to make it easy to use.
What do you dislike about the product?
The org chart tool is not as intuitive as I would like, it may just be training but I wish it was easier.
What problems is the product solving and how is that benefiting you?
It is solving the fact that a lot of us are remote and it is not easy to stay engaged in a group setting. It allows for collaboration in real-time but also at the most convenient time for team members.


    Information Technology and Services

Good whiteboarding tool

  • February 09, 2025
  • Review provided by G2

What do you like best about the product?
Very good whiteboarding that is more formal compared to peers
What do you dislike about the product?
Not as modern aesthetics as figjam / excalidraw
What problems is the product solving and how is that benefiting you?
Lucid Chart is used by my finance team for a more formal looking whiteboarding with pre-defined templates.


    Computer & Network Security

Fast to develop diagrams in collaboration

  • February 06, 2025
  • Review provided by G2

What do you like best about the product?
The UI is very straightforward and works great. I love how you can see where your collaborators are and where they making changes.
What do you dislike about the product?
Limitations in the free tier for object count.
What problems is the product solving and how is that benefiting you?
Diagram development with quality and easy to use.


    Matt K.

Great Visio Altenative

  • February 06, 2025
  • Review provided by G2

What do you like best about the product?
Highly flexible, shareable, and easy to use.
What do you dislike about the product?
Complex setup for SSO and integrations.

Low flexibility regarding licensing for domain-integration (enterprise-level) -- only single "enterprise" package available.
What problems is the product solving and how is that benefiting you?
Replaces Visio for all users, notably those users on Mac.


    Brennan F.

Lucid is great for my needs of generating and sharing IT architectures

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
Lucid creates a common language that my team all understands.
What do you dislike about the product?
Searching for the right Icon can be a pain sometimes
What problems is the product solving and how is that benefiting you?
Creating and viewing IT Architectures in a way that can be shared and edited by my whole team. It helps us to collaborate and share ideas and understanding.


    Information Technology and Services

Decent Collaboration tool

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
Honestly is very easy to use and add collaborators to the workspace. This helps to improve and iterate faster on our work.
What do you dislike about the product?
A better beginner tutorial to get started with suggested templates
What problems is the product solving and how is that benefiting you?
Draw customer diagrams to fully understand their setup


    Manufacturing

It was a good experience using Lucid board. The tool is very user friendly

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
User friendly tool, ease of use and collaborative tool
What do you dislike about the product?
nothing as such. The tool is good to use
What problems is the product solving and how is that benefiting you?
It is user friendly tool and we can create a mind maping exercise which is easily understandble by the participant


    Andrés G.

Lucid Chart - Easy and Intuitive

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
I love the fact that it is a very intuitive tool and that multiple people can be working on the same board live, allowing for good collaboration and interactions. I really like that it is up and running from the get go and I feel like it is something that I use not daily but every 2 - 3 days.
What do you dislike about the product?
I would eally like the option to have "voice" rather than only cha and comments, I know this software is not specificlly built for it but I think this would be greatly appealing.
What problems is the product solving and how is that benefiting you?
It is solving the problem of having a repository of all diagrams from many clients and giving us templates to have at least a basic starting point for all projects


    Human Resources

I liked it and it is useful

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
I have never created a flow chart before and the tutorial was very helpful
What do you dislike about the product?
Im not sure if there is anything I can say here since this is my first time creating a flow chart. I felt it was clunky but that could just be becaseu I have never done this before.
What problems is the product solving and how is that benefiting you?
I think most of my issues in never using software like this before. struggling to figure it out