Lucid
Lucid SoftwareExternal reviews
8,619 reviews
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Easy Collaboration for Creating and Sharing Tech Stack Charts
What do you like best about the product?
It's easy to collaborate, I am able to create good charts describing tech stacks that can be used and elaborated on by colleagues and other collaborators. Excellent outreach from Lucid chart in regards to questions, good advice etc.
I don't need to create charts overly frequently, so it's good that the interface is simple, yet powerful.
I don't need to create charts overly frequently, so it's good that the interface is simple, yet powerful.
What do you dislike about the product?
Navigating files through the browser feels a bit clunky at times, but overall it works well enough.
What problems is the product solving and how is that benefiting you?
Internal documents describing technology stack / how things work, mind maps, but also good for creating marketing material.
Easy to Use for Clear Team and Customer Communication
What do you like best about the product?
It's easy to use and allows me to communication processes and flows with my team and customers easily. I use it frequently to help me with visualizing processes. It was easy to implement into my workflow.
What do you dislike about the product?
I don't have anything to dislike about Lucid Chart.
What problems is the product solving and how is that benefiting you?
I mainly use to visualize customer flows to find way to improve customer's workflows and then sharing the solutions with them.
Real-Time Chart Collaboration That Feels Like Being in the Same Room
What do you like best about the product?
I love that my team and I can individually add to the charts we're working on simultaneously as if we're all in the same room together. Working from home this is super important
What do you dislike about the product?
Honestly can't answer this with a valid response so I am just meeting the character count. Love Lucid!
What problems is the product solving and how is that benefiting you?
Our company is expanding so we're getting an influx of new accounts that are tied to us, so we're able to work collaboratively to get these accounts aligned and in our system in the neatest way possible.
No Issues So Far—A Smooth, Reliable Platform
What do you like best about the product?
Running cost-scenario boards to summarize decisions instantly.
What do you dislike about the product?
I have had any issues with this platform.
What problems is the product solving and how is that benefiting you?
It solves too much complexity for hybrid teams.
Intuitive, Feature-Rich Visual Collaboration That Boosts Team Productivity
What do you like best about the product?
What I like best about Lucid Visual Collaboration Suite is how intuitive and easy it is to use, which makes creating diagrams, flowcharts, and collaborative visuals very straightforward. Implementation is smooth, allowing teams to get started quickly without a steep learning curve. The platform is packed with features that support a wide range of use cases, yet it doesn’t feel overwhelming. Its integration capabilities make it easy to connect with other tools we rely on, and the responsive customer support ensures any questions or issues are handled efficiently. We use it frequently across teams, and it consistently helps improve collaboration and productivity.
What do you dislike about the product?
One thing I dislike about Lucid Visual Collaboration Suite is that while it has many powerful features, some advanced functionality can be a bit complex for new users and may require time to learn. Additionally, certain integrations with third-party tools can take extra configuration to work seamlessly. For teams working with very large diagrams or complex projects, performance can sometimes slow down slightly. Finally, although customer support is generally helpful, resolving more technical or nuanced issues can occasionally take longer than expected. Overall, these are minor drawbacks compared to the benefits the platform provides in collaboration and productivity.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite solves key challenges around teamwork and communication by providing a centralized platform for creating diagrams, flowcharts, and collaborative visuals. It helps break down complex ideas into clear, visual representations, making it easier for teams to align on projects and processes. The platform also streamlines collaboration by allowing multiple users to work simultaneously, reducing miscommunication and delays. Its integrations with other tools ensure that workflows remain connected and efficient. As a result, our team can plan, visualize, and execute projects faster, stay organized, and make better decisions, which significantly boosts overall productivity and clarity.
Streamlined Canvas, Smart Shapes and Functional Connectors Make Flowcharting Highly Convenient
What do you like best about the product?
What I like the most about Lucid Visual Collaboration Suite is the streamlined Canvas which easily transforms abstract ideas into structured plans and the smart shapes and connectors that make building complex flowcharts incredibly fast.
What do you dislike about the product?
I did not experience any performance dips although with the free tier you can only edit 3 documents at a time but you can archive old ones to free space.
What problems is the product solving and how is that benefiting you?
It makes creating flowcharts and diagrams to organize ideas especially during the early stages of projects seamless and efficient. Mapping sales pipelines simplifies complex processes and allows for clear visualization of data to easily track opportunities and align the sales process.
Smooth and Efficient Offering Great Chart Creation Functionality Valuable for Presentation
What do you like best about the product?
The platform has such a comprehensive functionality, everything I need to create and present our organization structure and offers a lot of customizable elements to create diagrams that link strategic goals and initiatives. I like that their helpful support and knowledge of the tool has made this a successful and pleasant experience.
What do you dislike about the product?
No cons at the moment, I mostly use it for organizational charts and process visualization and it’s been serving me well for that.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite has been a great tool for building out the company org chart that I easily share with stakeholders for ease of use when locating team members and where they sit within the organization. Diagramming is the major thing for me, I use it to visualize the team’s scope and hierarchies.
Empowers Visualization with Robust AI Features
What do you like best about the product?
I mainly use Lucid Visual Collaboration Suite to define and visualize processes with ease. I appreciate how beautifully it displays data flows and cases using charts and diagrams, making it easier to explain complex workflows to my manager. I like the AI integration and the various options and features available, including the playground/canvas for experimentation. I also love that I can achieve everything with code, which I frequently use to update or rearrange the diagram and node structure. The initial setup was relatively easy, thanks to the tutorial provided.
What do you dislike about the product?
I'm currently satisfied but more AI credits would be helpful. Also if there is collapse option in a diagram and also animation of the flow. Like in a hierarchical tree it is more cluttered if there is collapse option then I can edit what I can see.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to beautifully visualize processes and data flow, which helps explain complex systems. The AI integration and coding features are particularly valuable for customizing and perfecting diagrams.
Favorite Platform for Creating Organizational Charts and Visual Display of Process Flows
What do you like best about the product?
The ease of use makes it easy to generate robust organizational charts and brainstorming diagrams with the highly customizable objects and images available. The diagram export feature allows portability to other platforms making presentations easy for me. It provides even more precise lines, shapes and creative environment than similar platforms in the market.
What do you dislike about the product?
Nothing specific that I am missing Lucid Visual Collaboration Suite is a great tool that serves me well.
What problems is the product solving and how is that benefiting you?
It provides a clear, concise way to communicate our company’s table of organization making it very visible the hierarchies of each team and I am able to create onboarding checklist diagrams that ensure we don’t miss any crucial onboarding steps.
Fantastic Financial Reports With LVCS
What do you like best about the product?
To streamline financial processes like reports and collaborate with teams in real-time.
What do you dislike about the product?
I have been with LVCS for more than three years now and I haven't had issues using it.
What problems is the product solving and how is that benefiting you?
Financial processes.
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