Lucid

Lucid Software

Reviews from AWS customer

6 AWS reviews

External reviews

8,619 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Bradley F.

Straightforward Interface and Great Visual Options Make Diagramming Fast and Easy

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
Provides great visual options including icons, shapes and connectors that lets me make pie charts and lengthy diagrams quite easily. It was very simple to set up and took just a few minutes to produce my first, multi-lane process map.
What do you dislike about the product?
Lucid does everything I need working really well for different diagramming needs and there really isn’t much to dislike.
What problems is the product solving and how is that benefiting you?
It allowed me to work in a more seamless manner when it comes to cross-team collaboration discussing design and workflow implementations. It has been my go to tool for every diagram, process or flow charts for our presentations and reports.


    E-Learning

Intuitive and Easy to Use for Building and Editing Boards

  • March 15, 2026
  • Review provided by G2

What do you like best about the product?
It is very intuitive to use Lucid. You figure out the different functionalities easily. It is very easy to cut and paste pictures etc, and move around on the board
What do you dislike about the product?
There is an unnecessary step in the login procedure: I currently only work in one board, and even when I click on a link to go directly there, I am taken to a some dashboard I do not neet to get to. Sometimes the zooming in and out is not super smooth, but a bit fast - I just want to zoom in a little bit, but it goes very quickly to a much more zoomed in view when I zoom
What problems is the product solving and how is that benefiting you?
I mainly use it to communicate on a project development phase with global colleagues, We can all go in and check updates etc. It is also very good for visual overview


    Loveena B.

My Lucid VCS Views: Opinion Based on 8️⃣+ Years of Usage 💻

  • March 15, 2026
  • Review provided by G2

What do you like best about the product?
Mapping out project plans through project timelines & tasks visualization with flowcharts is what I ❤️ most ‘bout LVCS (Lucidchart).
What do you dislike about the product?
Ever since incorporation of Lucidspark into the Suite in 2021, I have never faced challenges when collaborating visually with boards.
What problems is the product solving and how is that benefiting you?
Has been seamless to collaborate with colleagues - brainstorming before laying projects to motion.


    Amrit D.

Revolutionized Our Workflow Visualization

  • March 13, 2026
  • Review provided by G2

What do you like best about the product?
I find the new AI feature in Lucid Visual Collaboration Suite quite amazing. I use it to convert notes I take in a note-taking app or sketches I hand-draw on my notebook into workflows within Lucidchart. This AI prompt builder feature is a game changer for me. Additionally, the initial setup was pretty easy and quite intuitive.
What do you dislike about the product?
Maybe we can introduce something about pencil support where we can use the mouse cursor to draw the boards directly, like if I'm drawing a square, it can detect that it's a square and make it into one.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to enhance communication, offering clarity on team expectations and visual impact on shared data.


    Investment Banking

Real-Time Collaboration That Supercharges Team Brainstorming

  • March 13, 2026
  • Review provided by G2

What do you like best about the product?
One of the biggest advantages is its real-time collaboration capability. Multiple team members can edit diagrams, flowcharts, or whiteboards simultaneously, similar to how people collaborate in Google Docs. This makes brainstorming sessions, architecture discussions, and project planning much faster and more interactive, especially for distributed teams.
What do you dislike about the product?
One thing I dislike about the Lucid Visual Collaboration Suite is that some of its advanced features and functionality can be difficult for new users to learn at first. Because the platform includes many tools for diagramming, data linking, and collaboration, the interface can feel overwhelming until you spend time getting familiar with it.
What problems is the product solving and how is that benefiting you?
It helps me work more efficiently with others because everyone can contribute ideas, edit diagrams, and give feedback in one place without long email chains or confusion.


    Bill R.

Effortless Collaboration, Superb Accessibility

  • March 12, 2026
  • Review provided by G2

What do you like best about the product?
I like how easy it is to create clear, professional diagrams with Lucid Visual Collaboration Suite. I enjoy collaborating with others in real time, which is a standout feature for me. I also appreciate the better collaboration and accessibility since it's cloud-based, compared to Visio. It integrates well with Google Workspace and Microsoft Office, making it convenient to share and present diagrams. The initial setup was fairly easy too; we quickly created a workspace and invited team members.
What do you dislike about the product?
I find that sometimes large diagrams can become slow to load or navigate when many elements are added.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to visualize complex processes and systems, making them easier to understand. It allows me to create clear, professional diagrams and collaborate with others in real-time, improving accessibility and team collaboration.


    Emmanuel K.

Customizable AI Diagram Generation That Delivers

  • March 11, 2026
  • Review provided by G2

What do you like best about the product?
the thing liked best was its AI feature that can be used to generate diagrams making diagram generation easier and the fact that you can customize it because it has little errors in the generated diagram.
What do you dislike about the product?
Their trial version does not last longer as other productivity apps do.
What problems is the product solving and how is that benefiting you?
It help to design professional wireframe diagrams and flowcharts which is very essential in projects that I handle in my company


    Venkatesh A.

Simple and Effective Flowchart Tool

  • March 11, 2026
  • Review provided by G2

What do you like best about the product?
I use the Lucid Visual Collaboration Suite primarily for flowchart preparation. It's a good tool that makes it easy to prepare flowcharts. The best thing I feel about it is that the tools are easy to find and use. Additionally, I found the initial setup to be very easy.
What do you dislike about the product?
I think the size of the page is pretty small and it could be made bigger.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for flowchart preparation. It's a good tool that makes it easy to prepare flowcharts. I like that the tools are easy to find and use.


    MIHIR U.

Intuitive Tool Simplifies Complex Ideas, Needs Performance Boost for Large Diagrams

  • March 11, 2026
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite to create flowcharts, diagrams, and visual workflows that help my team plan projects. I use it regularly during project planning and discussions. It makes complex ideas easier to understand and helps the team stay aligned. I like that it's easy to use and helps the team visualize ideas clearly.

The drag-and-drop diagrams and pre-made templates are very helpful because they make it quick to create clear visuals without starting from scratch, which saves time and makes workflows easier to understand. It’s also quick to set up, and the integration with Microsoft Teams helps with real-time collaboration. The customer support resources and documentation are also helpful when we need guidance.
What do you dislike about the product?
One challenge is that large diagrams can become cluttered, and editing or moving many elements at once can be a bit slow. When diagrams contain many shapes and connectors, dragging or rearranging them sometimes lags. Improving performance for complex diagrams would make the experience even better.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create flowcharts and diagrams that make complex ideas easy to understand, keeping the team aligned and simplifying project planning.


    Legal Services

Easy Brainwriting Templates with Powerful Real-Time Collaboration

  • March 10, 2026
  • Review provided by G2

What do you like best about the product?
What worked well:

- Easy‑to‑use, well‑structured brainwriting templates
- Strong real‑time collaboration and visibility
- Encourages equal participation and creativity
- Clear visual layout for grouping and reviewing ideas
What do you dislike about the product?
Areas for improvement:

- With many contributors, the board can get visually busy and require manual cleanup
- More built‑in facilitation features (e.g. timed rounds or automatic grouping) would further support workshops
What problems is the product solving and how is that benefiting you?
Lucidchart worked very well for running the brainwriting session based on a predefined template. The template structure made it easy to kick off the workshop quickly and kept everyone aligned on the objective. Participants could contribute ideas in parallel, which reduced bias, encouraged quieter team members to share input, and resulted in a diverse set of ideas for the team event.
Collaboration was smooth and intuitive—real‑time editing, comments, and visual grouping helped the team build on each other’s ideas without confusion. The visual format made it easy to spot themes and cluster similar suggestions, which was especially useful during the synthesis phase.