Lucid

Lucid Software

Reviews from AWS customer

6 AWS reviews

External reviews

8,619 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Hoa L.

Easy to use, powerful tool for process mapping

  • April 14, 2021
  • Review provided by G2

What do you like best about the product?
It was very easy to learn how to use this product. It's extremely user friendly and has many options to customize your process charts. It is colorful, well structured and makes mapping a breeze. It also boosts collaboration in teams.
What do you dislike about the product?
Some small details related to the functionality of adding shapes and the way arrows point when adding them to charts.
What problems is the product solving and how is that benefiting you?
I am able to map complex business processes that are easy to read and follow. My teammates have enjoyed seeing the charts I am able to create.
Recommendations to others considering the product:
Use the trial period to see if you like it.


    Christopher B.

An essential tool for our business

  • April 14, 2021
  • Review provided by G2

What do you like best about the product?
Our team thrives on the ability to co-author in real time. Our collaboration and creativity skyrocketed after implementing Lucidspark.
What do you dislike about the product?
Nothing, excellent product. Would love it if they had not-for-profit pricing to help organizations like ours use this to fight the pandemic.
What problems is the product solving and how is that benefiting you?
We struggled with mapping processes and ideas. Other platforms were just too clunky and flat. Lucespark allows us to collaborate in real-time and bring our ideas to life.


    Brandon B.

For the type of work I do, I can usually just use lucidchart to diagram out my working sessions

  • April 14, 2021
  • Review provided by G2

What do you like best about the product?
The collaboration of a team that can simulate being in a physical room putting sticky notes on a board (agile storyboarding)
What do you dislike about the product?
Nothing really, most of our team isn't using lucidchart so getting our team and vendor in hasn't been feasible
What problems is the product solving and how is that benefiting you?
I think my biggest use case would be replacing the ability for a team to be in person and do agile storyboarding. We usually only do this on a new project kickoff, so not something that happens a lot.


    Computer Software

Excellent product

  • April 14, 2021
  • Review provided by G2

What do you like best about the product?
It is very convenient to use. I used this product for making my flow processes which is super easy to do.
What do you dislike about the product?
Maybe make this more user-friendly. Sometimes you need to struggle to find the tools.
What problems is the product solving and how is that benefiting you?
I can prepare my flow processes and organogram easily using the Lucidspark product.
Recommendations to others considering the product:
It is very good product and could ease out some of the processes if you use it properly


    David R.

Capture that spark of insight and creativity!

  • April 14, 2021
  • Review provided by G2

What do you like best about the product?
Lucidspark is the most intuitive collaboration software I have used. It leverages a lot of what I am familiar with in Lucidchart. Thankfully the two are compatible too.
What do you dislike about the product?
It would be nice to have a learner mode that prompts the creative process and shows/uses more tool tips. The options for new users can be a bit overwhelming until they get into the flow of it.
What problems is the product solving and how is that benefiting you?
Collaboration with others to solve problems, brainstorming new ideas, andshaping concepts are different ways I have used Lucidspark.
Recommendations to others considering the product:
Use it, and as you try other tools you will realize the strengths of Lucidspark.


    Gambling & Casinos

LucidSpark Review

  • April 14, 2021
  • Review provided by G2

What do you like best about the product?
I enjoyed the collaborative, real-time features
What do you dislike about the product?
I didn't feel that there were a great deal of features that could not be achieved using the standard Lucidchart app
What problems is the product solving and how is that benefiting you?
Greater collaboration with my team and a simple place to go and share ideas
Recommendations to others considering the product:
Try it out and see if it meets the needs of your business


    Information Technology and Services

Great Collaboration tool

  • April 14, 2021
  • Review provided by G2

What do you like best about the product?
user for a collaboration workshop, easy to set up, and relatively straight forward to invite colleagues
What do you dislike about the product?
Sharing could be improved, its a little bit messy
What problems is the product solving and how is that benefiting you?
During covid, we had to move a lot of our workshops to online this made it easier to collaborate
Recommendations to others considering the product:
plan your content before starting to build your collaboration board, just to make it easy to use


    Aubrie L.

Lucidspark is AMAZING

  • April 14, 2021
  • Review provided by G2

What do you like best about the product?
I love how user-friendly it is - and the collaborative aspect!!
What do you dislike about the product?
Nothing - it's so much fun. It is such a great tool!
What problems is the product solving and how is that benefiting you?
I am creating collaborative boards for my students to work on. It's been so fun to see the students working together and having a comfortable space that they can collaborate and efficiently use the tools.


    Marketing and Advertising

LucidSpark for collaboration

  • April 14, 2021
  • Review provided by G2

What do you like best about the product?
easy to learn and use, maintains excitement of in-person sessions
What do you dislike about the product?
need more color variations and control, confusing which link to share with perticipants
What problems is the product solving and how is that benefiting you?
workshops to collect input and gain insights, review boards to collect campaign elements for review, quarterly boards to review work-to-date and track overall group improvements
Recommendations to others considering the product:
Use it. You won't regret it. Several clients have begun using it after our experience as well.


    Hospital & Health Care

Simplified experience that gets the job done

  • April 14, 2021
  • Review provided by G2

What do you like best about the product?
Lucidspark was easy to learn and provided all the tools I needed to collaborate with my coworkers quickly. It's nice to have these simplified experiences within the Lucid environment.
What do you dislike about the product?
The cost of the tool doesn't make it worth it. I expect Lucidspark to come with my Lucidchart license. There are other free tools available that accomplish similar things.
What problems is the product solving and how is that benefiting you?
I use Lucidspark to collaborate remotely with coworkers and facilitate workshops.