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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,407 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Jeff H.

Great whiteboard app

  • March 24, 2021
  • Review provided by G2

What do you like best about the product?
I like that you can duplicate things easily so that you don't have to recreate items. I love that you can color code to quickly see different things.
What do you dislike about the product?
It's a little complicated to come up with my own custom board. I think following the templates would be easier but there isn't a template for exactly how I want to setup my board.
What problems is the product solving and how is that benefiting you?
I am using Lucidspark to replace a physical white board on the wall. I am tracking projects based on timelines.


    Neil I.

Great Diagraming Software

  • March 24, 2021
  • Review provided by G2

What do you like best about the product?
Lucidchart is a great diagraming and mind mapping software. I have used it to create multiple company wide documents particularly seating charts, org charts, and process flows. There's a bit of a learning curve with the platform, but overall, the tool is very intuitive. There are also a lot of great tutorials that will show you useful shortcuts and keystrokes that shave valuable time off your projects. Lucidchart also has a lot of great templates that you can use to get started, rather than starting from scratch. The self-help and feature search sections are also very helpful.

I particularly like how professional the final products are and I have received multiple positive comments on the diagrams I've created for internal training documents and announcements. I compare Lucidchart to Powerpoint and Google Slides which were my default programs I previously used to create diagrams. My biggest complaint about Powerpoint/Slides is that they have a limited amount of shapes and diagrams, and everybody recognizes their stock diagrams. Using Lucidchart will help you standout from the rest. Also, in comparing them to Powerpoint and Slides, Lucidchart is much faster to use. For example, I started creating an org chart in Powerpoint and it was very tedious and laborious to make minor adjustments vs. Lucidchart. I particularly like how the lines between boxes move with the box vs. power point where you have to manually move all the lines when the boxes are moved. In the long-run, this tool will save you and your team a lot of time.

I'm a big fan of their "free-mium" cost model. You are allowed to create up to 3 documents for free which can really get you by in a pinch, but switching to a paid account is seamless and not too expensive. I also appreciate how their sales team is not to pushy or aggressive. The integrations with Slack and Google Suite also run smooth and really helps from a collaboration standpoint.

Overall, Lucidchart is a great tool and once you master it, it will up your game. I highly recommend checking it out!
What do you dislike about the product?
Overall, I don't really have too many complaints or issues while using the tool, but if anything, I would like a better version control system. It would also help if there was a folder system within the tool to help manage all the documents you've created.
What problems is the product solving and how is that benefiting you?
We have used Lucidchart to create org charts, seating charts, and process documents all of which can get quite meticulous to create. Lucidchart helps simplify those tasks and has helped cut the time to create them drastically.


    Information Technology and Services

Great Product

  • March 24, 2021
  • Review provided by G2

What do you like best about the product?
Easy to use, extensive libraries, easy setup.
What do you dislike about the product?
Trial was not full featured, was not able to open support ticket,.
What problems is the product solving and how is that benefiting you?
Business Processes
Recommendations to others considering the product:
n/a


    Ed L.

Using Lucid Spark for Accelerator Design

  • March 23, 2021
  • Review provided by G2

What do you like best about the product?
The UI is intuitive and easy to use; I especially appreciate how easy it is to align blocks with other elements on the board. I especially liked how the arrows remain fixed when reformatting/moving sections of the diagram. The infinite canvas also made it convenient to edit.

Quick start/tutorial material also makes it easy to pick up how best to use the tools.

It was very easy to import/export/migrate the diagrams and data.
What do you dislike about the product?
While there is an extensive list of diagram templates, I would have liked some more computer engineering related components, such as an arithmetic logic unit (ALU) symbol.

When moving blocks around, the transition arrows would often not follow along cleanly. While they would still be attached, I would have to return and re-align the intermediate paths again to ensure they did not overlap.

When transition arrows cross over each other, it would be nice if it were clearer which arrow is which (perhaps an option to have one of the lines show a "hop" over the other?).

While working within a project was seamless, it could feel clunky working around the projects. For example, exporting images (for use in presentations/documents) and loading projects could sometimes feel very slow.

When working with text labels on transition arrows, I wish it was easier to set up templates or format all of them in bulk. I think if I had the ability to create even just three options, it would have really helped.
What problems is the product solving and how is that benefiting you?
Explaining state transitions in a cache coherence protocol. This was previously done in a table, but a visual flowchart was much clearer for others to understand.

I also used Lucidspark to illustrate the design of a machine learning accelerator (at a high level), with a focus on the data flow through the hardware.
Recommendations to others considering the product:
Take the time to familiarize yourself with the new features; the online instructional material is excellent.


    Computer Networking

Love the shared whiteboard

  • March 23, 2021
  • Review provided by G2

What do you like best about the product?
we use the whiteboard as a team to keep people in the loop and brainstorm its amazing
What do you dislike about the product?
Nothing yet. i have had a great experience with it so far
What problems is the product solving and how is that benefiting you?
benefits are that our team has a place to throw ideas and we can keep up with peoples ideas and everyone can see it. but we dont use it anymore was great when we di


    Architecture & Planning

Essay and intuitive to use. Very useful for collaborative diagrams development

  • March 23, 2021
  • Review provided by G2

What do you like best about the product?
Live collaboration and intuitiveness......
What do you dislike about the product?
Mobile application limitations..........
What problems is the product solving and how is that benefiting you?
We used it for a course workgroup task related to diagrams production allowing for the collaboration of people across organizations and continents, expediting and simplifying a proceeds that otherwise would had to rely on back and forward emails
Recommendations to others considering the product:
Very useful, try it you will see how good it is.


    Computer Software

Really easy to use and really helpful to explain examples

  • March 23, 2021
  • Review provided by G2

What do you like best about the product?
That it was used collectively by the team at the same time.
What do you dislike about the product?
Had to scroll across the screen to see the full picture.
What problems is the product solving and how is that benefiting you?
Using it as part of creating a marketing strategy for our company while working with the agency based in another city.


    Jacqulin J.

Easy to use, convenient to share

  • March 23, 2021
  • Review provided by G2

What do you like best about the product?
Lucidchart lets you design attractive, non-standard graphics that are easily understood by a wide range of businesses. Interaction with the product is fluid, images find their use in presentations, and data integrity is maintained when exporting to colleagues using Visio, Word, and Adobe Photoshop, and especially when saving.
What do you dislike about the product?
We often get annoyed with the UI, although sometimes it doesn't waste much space. For people like me who use tablets and laptops, it can be a giant to use the extra screen space.
What problems is the product solving and how is that benefiting you?
A wireframe is critical for all developers as it illustrates the business goals and constraints during development. When it comes to wireframes, I rely on Lucidchart, it's always been my first choice.
Recommendations to others considering the product:
You can try Lucidchart now with a free plan.


    Food & Beverages

Good templates with clear visualization

  • March 23, 2021
  • Review provided by G2

What do you like best about the product?
The capacity of drawing different types of graphs
What do you dislike about the product?
The size of some shape cannot be automatically aligned to the background lines
What problems is the product solving and how is that benefiting you?
Flow charts


    Saajid M.

Fantastic product, easy to use.

  • March 23, 2021
  • Review provided by G2

What do you like best about the product?
Collaboration is very easy. When running client workshops online, it's very easy to share a link with workshop participants and get them to join in and collaborate.
What do you dislike about the product?
No inbuilt icon library. When creating diagrams, I often have to search for Icons from google and insert it into Lucidspark. Would be much easier if I didn't have to leave the app for this.
What problems is the product solving and how is that benefiting you?
Running online workshops have been a challenge without an effective collaboration tool, I have been trialling Lucidspark on one of my current projects and has help with collaboration enormously.