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External reviews

322 reviews
from G2

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    Paul H.

Essential for proactive risk management

  • November 01, 2024
  • Review provided by G2

What do you like best about the product?
I love how the real time analysis and monitoring of Sumo Logic makes it easy to identify and act on system issues very quickly. It easily integrates with our AWS and Google Cloud services and then we can centralize all our logs and metrics in one place. The dashboards can be customized to concentrate on what matters the most and has really improved our troubleshooting efficiency and incident response time.
What do you dislike about the product?
The drawback of Sumo Logic is that with large data sets, it sometimes doesn’t update real time, so we can’t really get the real time insights that we need. The platform also has a steep learning curve for newbies regarding its advanced features, so onboarding ends up being more overlong than it ought to be. Sometimes, these factors can delay testing and create a harder time in new team members becoming comfortable with the software.
What problems is the product solving and how is that benefiting you?
Using Sumo Logic, we’re able to set up all logs and metrics on a single platform. By centralizing this, we can actually catch it faster, that means our response time is much quicker and we don’t have these operational disruptions like we used to. We have also been able to respond promptly to risks with automated alerts and detailed data analytic, transforming our daily work into a smoother and more efficient workflow.


    Raja shekar B.

most valuble review for end user

  • October 21, 2024
  • Review provided by G2

What do you like best about the product?
the UI and UX the application and navigation thorugh the services
What do you dislike about the product?
more creds and services for free trial for training and sandbox
What problems is the product solving and how is that benefiting you?
its have the best log monitering dashboard and its integration is smooth


    Rohit K.

best infographic tool

  • October 21, 2024
  • Review provided by G2

What do you like best about the product?
A product with greatly detail oriented., providing best review of your organisation data. Provides graphs, and keen observation to traffic.
What do you dislike about the product?
Very technical to use, need person with knowledge to implement.
What problems is the product solving and how is that benefiting you?
Helping me keep an eye on the infrastructure of clients, so that we can maintain server 24/7.


    Information Technology and Services

Friendly tool to use

  • October 15, 2024
  • Review provided by G2

What do you like best about the product?
Sumo logic platform has the ease of use for end users, it has the best implementaion for real-time analytics. It has lots of featuresrelated to dashboard, visualization, security monitoring,and lot of integrations with CI/CD tools, etc. It has the best frequency of use. And not pretty sure about the customer support as I haven't reached to them yet, it should have the best customer support as I believe.
What do you dislike about the product?
I think it still needs to grab the attention of companies to spread its wings.
What problems is the product solving and how is that benefiting you?
It gave me proper logs, dashboard/visulazation is pretty good,it has the real-time analytics,best security monitoring. Best feature to share the dashboards, alerts


    Awais I.

I have used for comprehensive log management and analytics with powerful insights

  • October 15, 2024
  • Review provided by G2

What do you like best about the product?
Real-time monitoring and powerful analytics make it easy to gain deep insight from vast amounts of data.
What do you dislike about the product?
Prices are high for small teams and the learning curve is a bit high for new users.
What problems is the product solving and how is that benefiting you?
Sumo Logic helps streamline log management and real-time analytics, enabling faster issue detection and improved operational efficiency.


    Facilities Services

Visualization facilitated with Logs

  • September 25, 2024
  • Review verified by G2

What do you like best about the product?
Great security tool, with excellent dashboards.
What do you dislike about the product?
A lot of information on the screen is difficult to find.
What problems is the product solving and how is that benefiting you?
Unauthorized access


    Harshal C.

Robust Monitoring Tool

  • September 19, 2024
  • Review verified by G2

What do you like best about the product?
In our organization We found the real-time monitoring resource to be very useful in tracking system performance. The customization page helps us quickly update our basic metrics and fix issues. The search function also allows us to efficiently identify the root cause of the problem.
What do you dislike about the product?
Although quite useful But it takes time to get familiar with some of the advanced features. A more user-friendly scope for these functions will make the data entry process easier for teams. More detailed documentation or instructions for first time users would also be helpful as it is tedious to navigate all functionalities for beginners.
What problems is the product solving and how is that benefiting you?
Sumo Logic helps us monitor and analyze logs in real time. This is so we can quickly detect and fix system problems before they escalate. It has streamlined our incident response process by providing a clear overview of compensation calculations. and helps us troubleshoot errors more efficiently. Customizable dashboards also make it easier to track important information.


    Phil M.

Sumo is very responsive and has excellent integrations

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Sumo is so fast and responsive with search queries! I also love the integrations with my other systems that has pre-built dashboards and reports.
What do you dislike about the product?
It took time to learn the query language. I was a long time Splunk admin so going from Splunk to Sumo took a bit of time to learn the language.
What problems is the product solving and how is that benefiting you?
I have all systems (cloud and on-prem) logging to Sumo. The integrations with Palo Alto, Cato Networks, Recorded Future, Microsoft M365/O365, Tenable and more is so helpful because the integration apps have pre-built dashboards and reports that are already intelligent out of the box but also easily customizable so that I can create custom playbooks based on queries across multiple indexes/data sets. My speed of identifying and responding to threats/events has saved my entire team about 20 hours per week that we can apply to other areas or projects.


    Ryan O.

A great monitoring tool that is easy to use and has great training resources

  • September 18, 2024
  • Review verified by G2

What do you like best about the product?
I like how simplified the search navigation is. It allows us the ability to have some great monitoring dashboards set up by people other than developers.
What do you dislike about the product?
Theres not really much that I don't dislike. Setting up the collectors is sometimes frustrating but with some playing around it all comes together. Also they seem to have avery short timeout on their site.
What problems is the product solving and how is that benefiting you?
We have recently moved all of our observability away from systems like New Relic and Grafana and moved them to Sumo Logic.
The capabilities are there for logging, alerting and dashboarding which is really relevant to us.


    Information Technology and Services

Visualization facilitated with the Dashboard.

  • September 17, 2024
  • Review verified by G2

What do you like best about the product?
The ease of access to the created reports and analysis of the risks we have on various devices.
What do you dislike about the product?
A lot of information on the screens, it could be more divided and with less information per page.
What problems is the product solving and how is that benefiting you?
"Understand the difficulties of our structure by analyzing the logs and presenting them visually."