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    Sumo Logic Essentials Service (Monthly) Credits

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    Deployed on AWS
    More than 2,000 enterprises worldwide rely on Sumo Logic to collaborate, develop, operate, and secure their applications at cloud scale. Sumo Logic Essentials helps you reduce downtime and move from reactive to proactive monitoring with cloud-based modern analytics.

    Overview

    Modern cloud applications are at the core of digital transformation. They are much more complex and ephemeral in nature and have many interdependencies that traditional operations and security solutions can't handle. Sumo Logic is a secure, cloud-native analytics platform that helps you make data-driven decisions and reduce the time it takes to investigate security and operational issues.

    Sumo Logic leverages powerful machine learning driven analytics capabilities such as pattern identification, outlier detection and predictive trending to quickly alert and troubleshoot applications, infrastructure performance, and security issues. Sumo Logic provides out-of-the-box pre-built analytics and dashboards for AWS services, including Amazon EC2, S3, AWS CloudTrail, Amazon CloudFront, Elastic Load Balancing (ELB), Amazon VPC Flow Logs, AWS Config and AWS Lambda.

    Sumo Logic Essentials Service (Monthly) provides support for three capacity plans. The service plans are managed through the Cloud Flex Credit program, providing real-time license performance visibility, based on the estimated credits per plan per month. Any overages are billed at the same contracted rate (no penalties).

    With Sumo Logic, you can get started in minutes. All your data is protected in the platform, which has industry-best security certifications including PCI DSS 3.2 Service Provider Level 1 and HIPAA.

    Highlights

    • Performance and scale: Benefit from a cloud native, multi-tenant architecture that processes more than 200+ petabytes of data and handles 20+ million queries daily.
    • Fully secure: Protected with best-in-class security technologies, rigorous process, and daily rotated, per-customer encryption keys. Supports SOC 2 Type 2, PCI DSS 3.2 Service Provider Level 1, Privacy Shield, CSA Star and HIPAA certifications.
    • Machine-learning based analytics: Identify and predict anomalies in real-time with outlier detection and uncover root causes using patented pattern analyses. Enable power users via a rich library and empower others with easy to use search templates.

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Sumo Logic Essentials Service (Monthly) Credits

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    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    1-month contract (3)

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    Dimension
    Description
    Cost/month
    Overage cost
    ESS_700_Monthly
    700 monthly credits supporting 1GB Log ingest w 365 days Storage
    $135.00
    ESS_2050_Monthly
    2050 monthly credits supporting 3GB Log ingest w 365 days Storage
    $399.00
    ESS_10120_Monthly
    10120 monthly Credits 5GB Log ingest w 365 days 50k DPM 5GB Tracing
    $1,970.00

    Vendor refund policy

    Please see seller website for refund details.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    You can contact support by using the Contact Support links within the product or Support Center

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    360 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Cruz J.

    Unified Dashboard and Predictive Analytics Streamline Workflow

    Reviewed on Nov 14, 2025
    Review provided by G2
    What do you like best about the product?
    I appreciated the native integration of logs, metrics, and tracking within a single dashboard, as it means I no longer need to switch between multiple tools. I also found the predictive analytics feature helpful, since it saves me time.
    What do you dislike about the product?
    While the API itself is robust, I found the configuration of the control panel and alerts to be less intuitive and not as smooth as I would have liked. Additionally, I was not a fan of its syntax, which I found to be quite cumbersome.
    What problems is the product solving and how is that benefiting you?
    Sumo Logic addresses a variety of challenges for us and has been extremely helpful, particularly due to its strong core capabilities in analyzing logs and metrics. This has significantly reduced our mean time to resolution, and the level of confidence it offers is truly impressive. Additionally, its scalable data ingestion has proven to be a valuable advantage.
    Rafael N.

    Flexible Pricing and Powerful Insights

    Reviewed on Nov 11, 2025
    Review provided by G2
    What do you like best about the product?
    Sumo Logic's Flex pricing model and insight generation.
    What do you dislike about the product?
    User experience (UX) design does not match a friendly interface.
    What problems is the product solving and how is that benefiting you?
    This tool is useful for both log management and security monitoring.
    Sean L.

    Powerful Real-Time Data Evaluation and Reliable Anomaly Detection

    Reviewed on Nov 10, 2025
    Review provided by G2
    What do you like best about the product?
    What I appreciate most is the powerful real-time data evaluation. I rely on the machine learning features for anomaly detection, which I find invaluable. Rather than manually searching for error patterns or unusual traffic spikes, these tools enable us to validate CI/CD deployments in production with confidence, knowing that any regression will be detected immediately.
    What do you dislike about the product?
    One of the downsides is that managing collectors in dynamic environments such as Kubernetes demands ongoing maintenance. Additionally, although the dashboards serve their monitoring purpose, they lack the flexibility and visual sophistication found in dedicated visualization tools.
    What problems is the product solving and how is that benefiting you?
    Thanks to Sumo Logic, we've been able to resolve the issue of dispersed telemetry data. It brings together logs, metrics, and traces onto one unified platform. This consolidation has helped us reduce our mean time to detect (MTTD) by automatically correlating events, which has enabled me to shift from a reactive stance to a more proactive approach in monitoring and managing reliability.
    Claudio F.

    Outstanding Multi-Cloud Visibility and Insightful Event Correlation

    Reviewed on Nov 05, 2025
    Review provided by G2
    What do you like best about the product?
    I appreciate how it enables me to correlate events and organize them into Insights, which really helps me concentrate on more detailed analysis. Additionally, the multi-cloud visibility is outstanding, especially since we operate across multiple cloud environments.
    What do you dislike about the product?
    Up to now, I haven't been satisfied with how the rules can be customized, particularly when it comes to automatic detection.
    What problems is the product solving and how is that benefiting you?
    Sumo Logic enables a shift from a reactive, slow incident response approach to a more proactive threat hunting strategy. I have found it valuable due to its advanced capabilities, which are well-suited for modern environments and help speed up the entire incident response process.
    Jackie L.

    Powerful Multicloud Logging, But Steep Learning Curve

    Reviewed on Nov 03, 2025
    Review provided by G2
    What do you like best about the product?
    I highly appreciate Sumo Logic's architecture, especially for multicloud environments. Its built-in integrations with AWS and Google Cloud make it possible to centralize logs and metrics very efficiently. From a strategic perspective, the average consumption billing model provides essential cost predictability.
    What do you dislike about the product?
    The learning curve for this platform is quite steep. Gaining proficiency takes a substantial amount of time, particularly because the machine learning analytics features require a very detailed initial setup and careful tuning before they can provide meaningful results.
    What problems is the product solving and how is that benefiting you?
    The platform has played a fundamental role in our operations; its anomaly detection and rules have significantly enhanced our security. The automation of incident response (IR) has greatly improved our workflow, leading to a substantial decrease in both MTTD and MTTR. Conducting efficient investigations is essential for achieving comprehensive root cause analysis.
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