Sold by: Sumo Logic Inc.
Deployed on AWS
More than 2,000 enterprises worldwide rely on Sumo Logic to collaborate, develop, operate, and secure their applications at cloud scale. Sumo Logic Essentials helps you reduce downtime and move from reactive to proactive monitoring with cloud-based modern analytics.
4.3
Overview
Modern cloud applications are at the core of digital transformation. They are much more complex and ephemeral in nature and have many interdependencies that traditional operations and security solutions can't handle. Sumo Logic is a secure, cloud-native analytics platform that helps you make data-driven decisions and reduce the time it takes to investigate security and operational issues.
Sumo Logic leverages powerful machine learning driven analytics capabilities such as pattern identification, outlier detection and predictive trending to quickly alert and troubleshoot applications, infrastructure performance, and security issues. Sumo Logic provides out-of-the-box pre-built analytics and dashboards for AWS services, including Amazon EC2, S3, AWS CloudTrail, Amazon CloudFront, Elastic Load Balancing (ELB), Amazon VPC Flow Logs, AWS Config and AWS Lambda.
Sumo Logic Essentials Service (Monthly) provides support for three capacity plans. The service plans are managed through the Cloud Flex Credit program, providing real-time license performance visibility, based on the estimated credits per plan per month. Any overages are billed at the same contracted rate (no penalties).
With Sumo Logic, you can get started in minutes. All your data is protected in the platform, which has industry-best security certifications including PCI DSS 3.2 Service Provider Level 1 and HIPAA.
Highlights
- Performance and scale: Benefit from a cloud native, multi-tenant architecture that processes more than 200+ petabytes of data and handles 20+ million queries daily.
- Fully secure: Protected with best-in-class security technologies, rigorous process, and daily rotated, per-customer encryption keys. Supports SOC 2 Type 2, PCI DSS 3.2 Service Provider Level 1, Privacy Shield, CSA Star and HIPAA certifications.
- Machine-learning based analytics: Identify and predict anomalies in real-time with outlier detection and uncover root causes using patented pattern analyses. Enable power users via a rich library and empower others with easy to use search templates.
Details
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Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month | Overage cost |
|---|---|---|---|
ESS_700_Monthly | 700 monthly credits supporting 1GB Log ingest w 365 days Storage | $135.00 | |
ESS_2050_Monthly | 2050 monthly credits supporting 3GB Log ingest w 365 days Storage | $399.00 | |
ESS_10120_Monthly | 10120 monthly Credits 5GB Log ingest w 365 days 50k DPM 5GB Tracing | $1,970.00 |
Dimensions summary
You buy this service as a monthly pool of credits, the unit used to pay for platform usage. Three options scale by credit volume and included capacity. The 700-credit option covers 1GB of daily log ingest with 365-day storage. The 2050-credit option covers 3GB of daily log ingest with the same retention. The 10120-credit option covers 5GB of log ingest, up to 50,000 data points per minute of metrics, and 5GB of tracing, all with 365-day storage. Higher credit counts unlock larger ingest capacity and add metrics and tracing coverage.
Top-of-mind questions for buyers
A credit is the unit of value you spend across platform capabilities. Instead of licensing each product separately, credits form a pool applied based on how you configure ingest, storage, metrics, and tracing. Credits are consumed as billing units are activated, so usage reflects actual consumption.
Usage spikes appear in your account dashboard but do not trigger overage or penalty charges. There are no cap penalties. Your credit utilization reflects the product used for that period. Tracking is real time, so you see the impact of usage as it happens.
DPM means Data Points per Minute, the unit that measures metrics ingest. It counts the average number of metric data points ingested per minute in thousand increments, averaged over a calendar day. The 10120-credit option supports up to 50,000 metrics DPM alongside log ingest and tracing.
www.sumologic.com
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Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
You can contact support by using the Contact Support links within the product or Support Center
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
Enterprises around the world rely on Sumo Logic to collaborate, develop, operate, and secure their applications at cloud scale. Reduce downtime and move from reactive to proactive monitoring with cloud based modern analytics. Subscription options are available in one, two, and three year options (subscriptions are initially provisioned for a 12 month term with multi-year price options automatically renewed annually until the end of the subscription).
Monitor your entire AWS environment in minutes. Sumo Logic integrates with your AWS SaaS services, providing unparalleled visibility into your cloud infrastructure and security data at scale.
Monitor, troubleshoot, and secure your apps with Sumo Logic cloud-native analytics platform. Deep integrations with AWS provide out-of-the-box visibility for your AWS infrastructure and services.
Accelerate your AWS journey with Viadex’s 30-day trial of Sumo Logic AWS Monitoring for security and reliability. This service provides rapid onboarding, best-practice dashboards, and real-time visibility across AWS infrastructure, workloads, and logs. Customers gain immediate insights into performance, availability, and security posture making Sumo Logic the natural next step for organizations building and scaling in AWS.
Customer reviews
Naveen K.
Powerful Dashboards and Queries for Faster Incident Response
Reviewed on Sep 04, 2026
Review provided by G2
What do you like best about the product?
What I like most about Sumo Logic is how much it helps me work faster and more effectively during day-to-day monitoring and incident investigations. Its dashboards give me a quick view of what is happening across production environments, while powerful queries help me drill into logs, identify patterns, validate alerts, and find the root cause of issues. Reusable queries also save me time by making common investigations much more efficient. Most importantly, Sumo Logic helps me quickly understand whether an issue could impact customers and provide clear, actionable information to the right engineering teams. It gives me the visibility and tools I need to move from detection to investigation and escalation with greater confidence.
What do you dislike about the product?
The biggest downside for me is the learning curve for advanced queries and troubleshooting. When working with complex log structures or trying to build a query from scratch, it can take time to get the syntax and filtering exactly right. Some investigations also require multiple queries or deeper knowledge of how the data is indexed and structured. I’d like to see more intuitive query-building assistance, clearer guidance for complex use cases, and easier ways for newer users to discover relevant fields and existing queries. These are relatively minor compared with the visibility and troubleshooting capabilities Sumo Logic provides, but improving them would make the platform faster and easier to use for day-to-day monitoring.
What problems is the product solving and how is that benefiting you?
Sumo Logic helps me quickly monitor and troubleshoot complex cloud environments. For example, when I receive an alert about a production service, I can use a Sumo Logic dashboard to immediately review related logs and signals, then run targeted queries to determine whether the issue is isolated or could affect multiple customers or services. I can look for error patterns, abnormal activity, and related events without manually searching through multiple systems. Reusable queries and dashboards also make recurring investigations much faster and more consistent. This helps me quickly validate alerts, identify the likely root cause, and provide actionable details when escalating an issue to SRE or DevOps. The biggest benefit to me is speed and visibility: Sumo Logic helps me understand what is happening in production sooner, prioritize potential customer impact, and take the right action before an issue becomes a larger incident.
Recommendations to others considering the product:
To enhance user experience, Sumo Logic could introduce more intuitive query-building tools and provide clearer guidance for complex use cases. Offering tutorials or interactive guides for new users would also be beneficial. Additionally, simplifying the process of discovering relevant fields and existing queries could significantly reduce the learning curve, making the platform more accessible and efficient for day-to-day monitoring.
Computer Software
Flexible, Fast Integrations and Easier Sumo Logic Workflows with Mobot
Reviewed on Aug 27, 2026
Review provided by G2
What do you like best about the product?
What I like most about Sumo Logic is how flexible and fast it is when integrating with different tools. Even when there isn’t a pre-built app available, we can usually find a way to ingest logs from virtually any platform.
Mobot has also made working with the platform much easier, especially for building complex queries and handling other day-to-day Sumo Logic tasks. It has significantly reduced the time and effort needed to get things done.
Mobot has also made working with the platform much easier, especially for building complex queries and handling other day-to-day Sumo Logic tasks. It has significantly reduced the time and effort needed to get things done.
What do you dislike about the product?
One area I would suggest improving is the user interface. The platform is very powerful, but some areas of the interface could be more modern and visually appealing, making the overall user experience more intuitive and engaging.
What problems is the product solving and how is that benefiting you?
Sumo Logic is helping us centralize security visibility across 140+ sources, improve detection and alert triage, and automate repetitive security tasks. This gives our team better visibility, faster investigations, and more efficient day-to-day security operations.
Computer Software
Easy to Use and Saves Time, with Faster Results
Reviewed on Aug 19, 2026
Review provided by G2
What do you like best about the product?
Easy to use and saves time and gives faster results
What do you dislike about the product?
So far good. I will check eloborately and let know
What problems is the product solving and how is that benefiting you?
time saving
Ssherie C.
Sumo Logic Makes Multi-Cloud Observability Scale with an API-First, Search-Centric Workflow
Reviewed on Aug 18, 2026
Review provided by G2
What do you like best about the product?
We run observability for dozens of isolated production environments across AWS, OCI, and Azure with a small DevOps/SRE team, and Sumo Logic is the only reason that scales. Everything lands in one org: Kubernetes clusters on EKS and OKE, cloud audit logs, endpoint and identity telemetry, on-prem Windows infrastructure. Incident triage starts in one search box instead of a "which cluster is that log in?" hunt. The API-first design is the underrated part — we generate Terraform from the live org via the API and manage our entire collector estate as code, and onboarding a new client environment dropped from 5–6 weeks to about one. Scheduled Views keep our SLA reporting cheap, the AI anomaly monitors catch what static thresholds miss, and the Flex pricing model with tiered partitions finally let us match spend to data value.
What do you dislike about the product?
The query language has a real learning curve for engineers coming from other stacks, and the Terraform provider occasionally lags behind newer platform features, which matters if you manage everything as code like we do. Content management (folders, dashboards) via API is clunkier than collector management. None of these are dealbreakers — but they're the rough edges.
What problems is the product solving and how is that benefiting you?
It replaced six separately managed Elasticsearch clusters — all the patching, scaling, securing, and backups went to zero. One platform now covers log analytics, metrics, SLA reporting, and anomaly detection across every client environment we operate, under SOC 2 with PCI-scoped separation. Our client roster has multiplied since 2020; the team running observability has not.
Aiyappa Baleyada B.
Secure, Privacy-First AI Logging That Helps Reduce Data Breach Risk
Reviewed on Jul 23, 2026
Review provided by G2
What do you like best about the product?
Mobot does not process or share our log data with any third party. All Sumo Logic AI capabilities operate within industry-recognized security frameworks, which is a huge bonus for a software company like ours and helps us reduce the risk of data breaches.
What do you dislike about the product?
Most of the time, I end up showing up in the Top 100 users because of partition log issues. If, by default, logs could go to T1 or T3 based on the queries, it would help new users avoid wasting data.
What problems is the product solving and how is that benefiting you?
The key benefits include less time spent identifying root causes, faster incident triage, more proactive backlog monitoring, and improved operational efficiency. With SumoMobot AI, we can generate queries, correlate logs and metrics, summarize trends, and speed up investigations. This helps our support teams resolve customer issues more quickly and spend more time on higher-value work.