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External reviews

303 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Financial Services

Sumo logic for all our logs

  • December 03, 2024
  • Review verified by G2

What do you like best about the product?
It simplifies our logging process and helps analyze them for our organization.
What do you dislike about the product?
I haven't come across something I dislike - I dislike that I end up with a lot of pii in my logs and I'm not sure if it's an implementation issue.
What problems is the product solving and how is that benefiting you?
Log collection and analysis


    Health, Wellness and Fitness

Experience with sumo coming from dynatrace

  • November 21, 2024
  • Review provided by G2

What do you like best about the product?
Query language is easy to learn and extremely powerful.
What do you dislike about the product?
Injesting can take up to three minutes, which causes issues when you need real time information.
What problems is the product solving and how is that benefiting you?
Allowing my team to trace a very coupled system with no correlation ids. Legacy code that is in very bad shape.


    George G.

Great Product easy to use

  • November 18, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use and abilty to scale is great. The reporting is great.
What do you dislike about the product?
no Dislikes nothing to say for negative features
What problems is the product solving and how is that benefiting you?
Agggregating logs


    Scott S.

Log correlation and alerting for the enterprise with playbook support

  • November 18, 2024
  • Review verified by G2

What do you like best about the product?
The product allows us to quickly troubleshoot issues and send alerts in real time as it pretains to detect security threats or system performance issues.
What do you dislike about the product?
Slow performance, especially when searching older data
What problems is the product solving and how is that benefiting you?
Sumo is our primary tool for monitoring and troubleshooting logs for correlation across the network.


    Arpan K.

Best tool for real time insights and logging

  • November 14, 2024
  • Review verified by G2

What do you like best about the product?
It helped me to solve issues proactively by looking into real time logs for any website or infrastructure issues. Also I am in love with the customizable alerts which I have integrated in slack for quick monitoring.I have become habitual of sumo and also integrated it with slack and jira for quick alerting.
What do you dislike about the product?
For beginners I found sumologic to be little difficult specially with all the setup and learning curves.Initially I wasnt able to find how to use sumo effectively.For complex queries customer support response is sometimes slow.
What problems is the product solving and how is that benefiting you?
Potential issues were caught early because of real time alerting and monitoring. Also as a team we share dashboards which helps in better reporting and collobaration.


    Pharmaceuticals

Does the job well when integration exists

  • November 12, 2024
  • Review provided by G2

What do you like best about the product?
I provides an ability to create robust dashboards which businesses generally need. So instead of having to drill down into data to find what is wrong, most of the times we can easily find stuff out right from dashboard. It saves lot of time.
Implementation too is quite easy. Good customer support.
We use it quite regularly in our organization.
What do you dislike about the product?
Number of integrations are lower compared to competitors. They need to increase the number of integrations with other systems. Even if integrations are present, many times they do not provide the expected features making them unusable. Custom development is needed at times to send data here if integrations are not present.
What problems is the product solving and how is that benefiting you?
It saves time most importantly, by solving the problem of having to check multiple systems or consult with multiple teams when cross platform issues occur. We see everything in a single pane, and can have the filters set up in a very flexible manner.


    Paul H.

Essential for proactive risk management

  • November 01, 2024
  • Review provided by G2

What do you like best about the product?
I love how the real time analysis and monitoring of Sumo Logic makes it easy to identify and act on system issues very quickly. It easily integrates with our AWS and Google Cloud services and then we can centralize all our logs and metrics in one place. The dashboards can be customized to concentrate on what matters the most and has really improved our troubleshooting efficiency and incident response time.
What do you dislike about the product?
The drawback of Sumo Logic is that with large data sets, it sometimes doesn’t update real time, so we can’t really get the real time insights that we need. The platform also has a steep learning curve for newbies regarding its advanced features, so onboarding ends up being more overlong than it ought to be. Sometimes, these factors can delay testing and create a harder time in new team members becoming comfortable with the software.
What problems is the product solving and how is that benefiting you?
Using Sumo Logic, we’re able to set up all logs and metrics on a single platform. By centralizing this, we can actually catch it faster, that means our response time is much quicker and we don’t have these operational disruptions like we used to. We have also been able to respond promptly to risks with automated alerts and detailed data analytic, transforming our daily work into a smoother and more efficient workflow.


    Raja shekar B.

most valuble review for end user

  • October 21, 2024
  • Review provided by G2

What do you like best about the product?
the UI and UX the application and navigation thorugh the services
What do you dislike about the product?
more creds and services for free trial for training and sandbox
What problems is the product solving and how is that benefiting you?
its have the best log monitering dashboard and its integration is smooth


    Rohit K.

best infographic tool

  • October 21, 2024
  • Review provided by G2

What do you like best about the product?
A product with greatly detail oriented., providing best review of your organisation data. Provides graphs, and keen observation to traffic.
What do you dislike about the product?
Very technical to use, need person with knowledge to implement.
What problems is the product solving and how is that benefiting you?
Helping me keep an eye on the infrastructure of clients, so that we can maintain server 24/7.


    Chaitanya J.

Sumo Logic's Search and Analytics a great tool

  • October 18, 2024
  • Review verified by G2

What do you like best about the product?
Simplifying Cloud Monitoring with Sumo Logic with easy search.
What do you dislike about the product?
Nothing as such, so far I had a good experiment with sumologic
What problems is the product solving and how is that benefiting you?
I log into the sumologic to search what data is coming our user sync set fields via client source, its great tool to highly relay on for searching our backend logs.