Sign in
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Reviews from AWS Marketplace

0 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

312 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Software

Extremely happy with logs and dashboards

  • December 17, 2024
  • Review verified by G2

What do you like best about the product?
Easy query language, informative dashboard controls.
What do you dislike about the product?
The new UI is confusing and not intuitive.
What problems is the product solving and how is that benefiting you?
Troubleshooting, development, observability, and visibility


    Srinivas G.

It has best way to parse any unstructured logs

  • December 03, 2024
  • Review provided by G2

What do you like best about the product?
Great and easy to create dashboards, shareable
What do you dislike about the product?
Nothing as product except Cost and alerts
What problems is the product solving and how is that benefiting you?
Logging and monitoring


    Jitae K.

Sumo for Devops usecase

  • December 03, 2024
  • Review verified by G2

What do you like best about the product?
We can check all logs from various regions and multiple account in one place, which makes us not to change AWS account to see logs in different account. And it also has longer retention period than Cloudwatch. Its really easy to setup as well like adding collectors or embedding Sumo into AWS lambda. This is written by me 100% based on my expereince and my usecases and not even partially written by AI
What do you dislike about the product?
I hope Sumo would have NLM based search like doing query with natural lanuges. Once you get used to do queries in Sumo then its quite easy, but there would be littel bit of learning curve at the beginning. And its almost real-time like Sumo still gets little bit of delays getting data from AWS lambda or so. This is written by me 100% based on my expereince and my usecases and not even partially written by AI
What problems is the product solving and how is that benefiting you?
1. CS/Dev team uses Sumo everyday to analysis data / find logs / debug errors
2. Ops created a dashboard to monitor all deployment pipeline deployed in Prod to see its status / versions,. etc
3. Sumo provides real time monitoring of logs such that we can get alerts from logs showing any potential issues and maintain system reliability

This is written by me 100% based on my expereince and my usecases and not even partially written by AI


    Financial Services

Sumo logic for all our logs

  • December 03, 2024
  • Review verified by G2

What do you like best about the product?
It simplifies our logging process and helps analyze them for our organization.
What do you dislike about the product?
I haven't come across something I dislike - I dislike that I end up with a lot of pii in my logs and I'm not sure if it's an implementation issue.
What problems is the product solving and how is that benefiting you?
Log collection and analysis


    Health, Wellness and Fitness

Experience with sumo coming from dynatrace

  • November 21, 2024
  • Review provided by G2

What do you like best about the product?
Query language is easy to learn and extremely powerful.
What do you dislike about the product?
Injesting can take up to three minutes, which causes issues when you need real time information.
What problems is the product solving and how is that benefiting you?
Allowing my team to trace a very coupled system with no correlation ids. Legacy code that is in very bad shape.


    George G.

Great Product easy to use

  • November 18, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use and abilty to scale is great. The reporting is great.
What do you dislike about the product?
no Dislikes nothing to say for negative features
What problems is the product solving and how is that benefiting you?
Agggregating logs


    Scott S.

Log correlation and alerting for the enterprise with playbook support

  • November 18, 2024
  • Review verified by G2

What do you like best about the product?
The product allows us to quickly troubleshoot issues and send alerts in real time as it pretains to detect security threats or system performance issues.
What do you dislike about the product?
Slow performance, especially when searching older data
What problems is the product solving and how is that benefiting you?
Sumo is our primary tool for monitoring and troubleshooting logs for correlation across the network.


    Arpan K.

Best tool for real time insights and logging

  • November 14, 2024
  • Review verified by G2

What do you like best about the product?
It helped me to solve issues proactively by looking into real time logs for any website or infrastructure issues. Also I am in love with the customizable alerts which I have integrated in slack for quick monitoring.I have become habitual of sumo and also integrated it with slack and jira for quick alerting.
What do you dislike about the product?
For beginners I found sumologic to be little difficult specially with all the setup and learning curves.Initially I wasnt able to find how to use sumo effectively.For complex queries customer support response is sometimes slow.
What problems is the product solving and how is that benefiting you?
Potential issues were caught early because of real time alerting and monitoring. Also as a team we share dashboards which helps in better reporting and collobaration.


    Pharmaceuticals

Does the job well when integration exists

  • November 12, 2024
  • Review provided by G2

What do you like best about the product?
I provides an ability to create robust dashboards which businesses generally need. So instead of having to drill down into data to find what is wrong, most of the times we can easily find stuff out right from dashboard. It saves lot of time.
Implementation too is quite easy. Good customer support.
We use it quite regularly in our organization.
What do you dislike about the product?
Number of integrations are lower compared to competitors. They need to increase the number of integrations with other systems. Even if integrations are present, many times they do not provide the expected features making them unusable. Custom development is needed at times to send data here if integrations are not present.
What problems is the product solving and how is that benefiting you?
It saves time most importantly, by solving the problem of having to check multiple systems or consult with multiple teams when cross platform issues occur. We see everything in a single pane, and can have the filters set up in a very flexible manner.


    Paul H.

Essential for proactive risk management

  • November 01, 2024
  • Review provided by G2

What do you like best about the product?
I love how the real time analysis and monitoring of Sumo Logic makes it easy to identify and act on system issues very quickly. It easily integrates with our AWS and Google Cloud services and then we can centralize all our logs and metrics in one place. The dashboards can be customized to concentrate on what matters the most and has really improved our troubleshooting efficiency and incident response time.
What do you dislike about the product?
The drawback of Sumo Logic is that with large data sets, it sometimes doesn’t update real time, so we can’t really get the real time insights that we need. The platform also has a steep learning curve for newbies regarding its advanced features, so onboarding ends up being more overlong than it ought to be. Sometimes, these factors can delay testing and create a harder time in new team members becoming comfortable with the software.
What problems is the product solving and how is that benefiting you?
Using Sumo Logic, we’re able to set up all logs and metrics on a single platform. By centralizing this, we can actually catch it faster, that means our response time is much quicker and we don’t have these operational disruptions like we used to. We have also been able to respond promptly to risks with automated alerts and detailed data analytic, transforming our daily work into a smoother and more efficient workflow.