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External reviews are not included in the AWS star rating for the product.


    Computer Software

Sumologic, real time log processing review

  • August 21, 2025
  • Review provided by G2

What do you like best about the product?
Good for real time log processing, easy to understand query language
What do you dislike about the product?
There is no option to go to the selected page, I have to click too many times
What problems is the product solving and how is that benefiting you?
Easy to debug with sumologic log processing, many filter availability sorts out unwanted logs.


    Mushraf H.

Sumo Logic: Solid observability, but costs pile up

  • August 21, 2025
  • Review provided by G2

What do you like best about the product?
Sumo Logic offers strong log analytics with wide integrations that make it easy to plug into existing systems.
What do you dislike about the product?
The platform gets expensive at scale, and query performance can lag with high-cardinality data.
What problems is the product solving and how is that benefiting you?
Sumo Logic helps centralize logs and provides useful insights for troubleshooting, improving visibility across services.


    Sai L.

Best for logs and finding Root cause for a problem

  • August 21, 2025
  • Review provided by G2

What do you like best about the product?
Interface is good and We can easily navigate through by filtering in search.
What do you dislike about the product?
Not many options in filters.
Alerts and AI rleated automations not supported
What problems is the product solving and how is that benefiting you?
It helps to check the logs quicker which helps in less turn around time during production issues.


    Health, Wellness and Fitness

Review of sumo logic

  • August 21, 2025
  • Review provided by G2

What do you like best about the product?
ability to look up logs by trace across multiple services
What do you dislike about the product?
There are sometimes delays between the log generation and its visibility on sumo. and sometime sumo misses logs.
What problems is the product solving and how is that benefiting you?
Sumo is used to help analyze logs for errors for root cause analysis for issues.


    Program Development

Reliable Tool for Centralizing and Analyzing Logs

  • August 20, 2025
  • Review provided by G2

What do you like best about the product?
I like that Sumo Logic brings all my logs together. The search is quick, and it’s pretty simple to set up dashboards. It also connects easily with other tools we use.
What do you dislike about the product?
Sometimes Sumo Logic feels a bit slow loading large amounts of data, and it takes a while to get used to more advanced features. The pricing can also get high if you need to scale up.
What problems is the product solving and how is that benefiting you?
Sumo Logic solves issues with log management and security monitoring and provides real-time alerts.


    Computer & Network Security

It is Good and Friendly UI

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
Sumo Logic is helpful for real-time monitoring, log management, and security analytics. The main upsides include fast data insights, scalable cloud-native architecture, strong security features, and easy integration with many tools.
What do you dislike about the product?
Here are the main downsides of Sumo Logic:

Complex Query Language: Steep learning curve for writing complex queries.
Costly at Scale: Pricing can get expensive with high data volumes.
Limited Customization: Dashboards and alerts can be less flexible compared to some other tools.
What problems is the product solving and how is that benefiting you?
mentioned above


    Computer & Network Security

Helpful for logs and monitoring, but takes time to learn

  • July 29, 2025
  • Review provided by G2

What do you like best about the product?
It helps us track logs easily and monitor systems in real-time. Dashboards are good, and we can create custom views. Integration with other tools also works smoothly.
What do you dislike about the product?
Bit difficult to learn at first, especially the query part. UI can be confusing sometimes, and it's a bit costly for large data usage.
What problems is the product solving and how is that benefiting you?
It helps us find system errors and performance issues quickly. We use it for monitoring logs and getting alerts so we can fix problems before they affect users. Saves a lot of time for the team.


    Accounting

Real-time log analysis made easy with Sumo Logic

  • July 24, 2025
  • Review provided by G2

What do you like best about the product?
Sumo Logic’s real-time log processing and intuitive query language make it easy to monitor application performance and infrastructure health. I especially like the pre-built dashboards and visualizations for AWS and Kubernetes, which save a lot of setup time. The alerting system is reliable and helps detect anomalies quickly. Its scalability is also impressive, handling large volumes of log data with ease.
What do you dislike about the product?
The learning curve can be steep for beginners, especially when it comes to writing advanced queries and setting up complex alerts. The UI could be more responsive at times, especially when loading heavy dashboards. Also, pricing might be on the higher side for smaller teams or startups.
What problems is the product solving and how is that benefiting you?
Sumo Logic helps us centralize and analyze log data from various cloud services and on-prem systems in real time. This has significantly improved our ability to identify performance bottlenecks, detect security anomalies, and troubleshoot issues faster. The powerful search and alerting capabilities reduce downtime and improve incident response times, benefiting both our DevOps and security teams.


    Ishita K.

Great tool for insights and reporting

  • July 04, 2025
  • Review provided by G2

What do you like best about the product?
The way it helps us track the usage of our customers and we can filter on the basis of dates plus the reports and dashboards help in data driven decision making
What do you dislike about the product?
None - it’s awesome. I’d recommend to all IT companies
What problems is the product solving and how is that benefiting you?
Basically we need to track data of our customers and share their journeys with us- it gives all types of widgets like concurrency trends, max queue timeout which are beneficial


    Rishabh S.

Reliable log monitoring and troubleshooting tool for quick deep dives

  • June 21, 2025
  • Review provided by G2

What do you like best about the product?
Sumo Logic makes it very straightforward to search through large volumes of logs when investigating issues. I like how flexible the query language is — it lets me filter down exactly what I need, correlate events, and quickly pinpoint root causes across multiple services. The real-time dashboards and saved searches also save a lot of time for recurring monitoring tasks. Overall, it’s very responsive even with high data volumes.
What do you dislike about the product?
Sometimes the learning curve for writing more advanced queries or joins can be steep for new team members. Also, when queries are very complex, they can take a bit longer to execute. A bit more guidance or templates for common troubleshooting use cases would be helpful.
What problems is the product solving and how is that benefiting you?
Sumo Logic helps us quickly analyze large volumes of application and system logs to investigate issues and identify root causes faster. This reduces debugging time, improves incident response, and makes it easier to catch patterns that might impact reliability. It’s a big time saver for both proactive monitoring and reactive troubleshooting.