Superhuman Mail
SuperhumanReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
1,245 reviews
from
External reviews are not included in the AWS star rating for the product.
Smart Send and shortcuts make email outreach faster and more effective
What do you like best about the product?
I like that I can use Smart Send to send emails when the customer is most likely to open them, and I can also see read receipts and engagement. I also like the shortcuts, which make it quicker and easier to get things done.
What do you dislike about the product?
Smart Send doesn’t work for a lot of emails, and I’d also love it if Superhuman could provide a way to re-trigger messages that bounced, or at least flag them clearly when they’re invalid email addresses.
What problems is the product solving and how is that benefiting you?
My job involves making sure I get in front of my customers, and it’s a huge segment of about 4k merchants. So when I plan my outreach, I want to be confident about when they’re opening my emails and how I can increase engagement. What would really help is a way to plan and manage these outreach efforts directly inside Superhuman, and to use Superhuman AI to support that process.
Smooth Experience, but Flawed Search
What do you like best about the product?
I use Superhuman Mail for both work and personal emails. It does a great job at erasing the noise that comes from other platforms, which makes the experience much smoother for me. I also love how smooth and easy it feels to navigate with the shortcuts. What I like most is that it's clean, fast, and includes handy reminders. Overall, the app works well for me, and I can just get things done without any hassle. Additionally, the initial setup was very easy.
What do you dislike about the product?
Search is absolutely terrible. Every time I have to search through my inbox I end up in Gmail 90% of the time.
What problems is the product solving and how is that benefiting you?
I use Superhuman Mail to erase noise from other platforms and enjoy its smooth, easy interface. It's clean, fast, and I love the reminders.
Blazing Fast Email Management with Stellar AI Integration
What do you like best about the product?
I like how fast and easy to use Superhuman Mail is. The AI integration is awesome for helping me write emails. It's also great that I use it with the Grammarly integration. The setup was pretty easy, and even when I had one issue, the support solved it right away. Overall, Superhuman Mail makes it really easy for me to get through my email inbox quickly.
What do you dislike about the product?
I would like a combined calendar view so I can see all of my calendars from all my accounts in one view.
What problems is the product solving and how is that benefiting you?
Superhuman Mail makes it really easy for me to get through my email inbox very quickly and the AI helps me write emails effortlessly.
Superhuman Mail Review -- great, but not worth the price for an organization
What do you like best about the product?
It makes the email experience pleasant + organized in a far better way than gmail, outlook, etc.
The snippets are particularly really great.
The snippets are particularly really great.
What do you dislike about the product?
I'm not sure Superhuman mail is at a competitive price for enterprise / larger companies compared to other available options out there.
I think this barrier will decrease over time, but the learning curve is steep (compared to others) and it's more expensive per seat.
Integrations, performance and AI are all good, but for most email users, not the top priorities. If the internet goes out, Superhuman still will not work in the same way gmail or outlook doesn't work.
I think this barrier will decrease over time, but the learning curve is steep (compared to others) and it's more expensive per seat.
Integrations, performance and AI are all good, but for most email users, not the top priorities. If the internet goes out, Superhuman still will not work in the same way gmail or outlook doesn't work.
What problems is the product solving and how is that benefiting you?
My job = email, so it's essential to being more effective at my job.
Superhuman’s Context-Aware AI Has Transformed My Inbox Productivity
What do you like best about the product?
As a chartered accountant running a busy practice, Superhuman has genuinely changed how I manage my inbox day-to-day. The AI assistant is the standout feature - I use it constantly to draft client emails in my own tone, chase overdue information politely, and even help with tax planning queries on the fly. It remembers my preferences, my clients, and my writing style, which saves a huge amount of time.
What really sets it apart is that the AI actually understands context. It can search my email history, cross-reference my calendar, and help me draft responses that are genuinely useful - not generic. For anyone running a professional services firm, it's a real productivity upgrade.
What really sets it apart is that the AI actually understands context. It can search my email history, cross-reference my calendar, and help me draft responses that are genuinely useful - not generic. For anyone running a professional services firm, it's a real productivity upgrade.
What do you dislike about the product?
Learning all the shortcuts will take some time.
What problems is the product solving and how is that benefiting you?
My main use case is client communication management for an accountancy practice - handling everything from chasing year-end information and payroll queries to tax planning discussions and Companies House filing reminders.
The specific problems it solves for me:
- Email overload: I was drowning in a mixed inbox of urgent client queries, newsletters, and low-priority updates. Superhuman's AI clears the noise in minutes, archiving junk and flagging what actually needs attention.
- Drafting time: Writing polished, professional client emails used to take 10-15 minutes each. The AI drafts them in my tone and style in seconds - I just review and send.
- Nothing falling through the cracks: With multiple clients, deadlines, and ongoing jobs, threads used to get buried. The Todos and splits mean I always know what needs a reply and what's pending action.
- Calendar and email in one place: Being able to check availability and schedule client meetings directly from an email thread without switching apps is a small thing that adds up to real time saved across the week.
Honestly, for a sole practitioner or small professional services firm, it probably saves me 2 to 3 hours a day - mostly in drafting, and chasing tasks that previously required me to dig through my inbox manually.
The specific problems it solves for me:
- Email overload: I was drowning in a mixed inbox of urgent client queries, newsletters, and low-priority updates. Superhuman's AI clears the noise in minutes, archiving junk and flagging what actually needs attention.
- Drafting time: Writing polished, professional client emails used to take 10-15 minutes each. The AI drafts them in my tone and style in seconds - I just review and send.
- Nothing falling through the cracks: With multiple clients, deadlines, and ongoing jobs, threads used to get buried. The Todos and splits mean I always know what needs a reply and what's pending action.
- Calendar and email in one place: Being able to check availability and schedule client meetings directly from an email thread without switching apps is a small thing that adds up to real time saved across the week.
Honestly, for a sole practitioner or small professional services firm, it probably saves me 2 to 3 hours a day - mostly in drafting, and chasing tasks that previously required me to dig through my inbox manually.
Quick, Simple Emailing with Powerful Keyboard Shortcuts
What do you like best about the product?
How quick and simple it is, the keyboard shortcuts allow me to fly through my emails
What do you dislike about the product?
That the text and buttons aren't resizable on Windows, but it is a minor issue.
What problems is the product solving and how is that benefiting you?
It stops me getting overwhelmed when looking at a full inbox
Time-Saving Email Management with Impressive AI Features
What do you like best about the product?
I use Superhuman Mail for both work and personal email, and it saves me a ton of time. I love its time-saving features like hotkeys and the instant loading of messages. Navigating multiple inboxes is easy, and the automatic follow-up reminders are super helpful. The AI assistant is pretty handy, especially for finding information like a phone number buried in an email from years ago. The AI message tagging is nice because I can use real language to instruct the software how to tag messages, making it easier and more reliable than traditional rules. The easy unsubscribe feature is useful as it lets me hit a hotkey to instantly unsubscribe and archive or delete messages from the sender that I don't need anymore. Overall, everything generally works well, and I found the initial setup super easy since you just log into your Outlook or Gmail account.
What do you dislike about the product?
The mobile (Android) app needs some work. It routinely logs me out, which is annoying, and it lacks a lot of the features of the desktop version. It needs to keep me logged in, and it needs a 'skip' feature that lets you move to the next email without acting on the current one.
What problems is the product solving and how is that benefiting you?
Superhuman Mail saves me a ton of time, helps me navigate multiple inboxes easily, and reminds me to follow up on emails. The AI assistant is handy for finding old information like a phone number from an email 6 years ago.
Visual Clarity That Makes Inbox Triage Fast and Effortless
What do you like best about the product?
The visual clarity was the first thing that drew me in, and it fits my logical workflow perfectly. I really like how easy it is to sort through a massive inbox and make rapid decisions about where each message should go. When I’m managing a high-stakes workload, anything that reduces that mental “decision fatigue” is incredibly valuable. On top of that, switching between different accounts with a single click genuinely feels like magic.
What do you dislike about the product?
On the desktop version, I find switching between accounts a bit more cumbersome than on the mobile app; it would be great to have a simple one-click icon, like on iOS. Also, while most keyboard shortcuts are helpful, a few don’t feel entirely intuitive and took me some time to commit to muscle memory.
What problems is the product solving and how is that benefiting you?
It tackles the problem of “inbox paralysis” by simplifying the decision-making process. The ability to triage and sort messages quickly helps me stay on top of everything and makes it much less likely that I’ll miss important project updates. I also appreciate how smoothly it lets me switch between accounts, which has noticeably improved my productivity and allows me to manage my full professional communication flow without the usual slowdown.
Innovative Email Scheduler, Needs Mobile App Improvements
What do you like best about the product?
I like the ability to have an email resent to me at a later date based on what I choose specifically. I can choose the date and the time, allowing the email to come back when I'm most likely able to respond or take action. This helps me manage my inbox efficiently by prioritizing and ensuring important emails come up when I'm ready to deal with them. The installation was pretty easy, and although there is a learning curve with the hot keys, the Superhuman team sends emails after signup to teach new hot keys on a every couple of days period making it easy to learn the new ones.
What do you dislike about the product?
The mobile app is not very good on my Android device. It's often restarts and the inbox is often not up to date when it does work. It's not very obvious that it is fetching information, and it's unclear when it'll be done updating the inbox so that I know my inbox is up to date with reality.
What problems is the product solving and how is that benefiting you?
I use Superhuman Mail to manage work emails efficiently by scheduling them to reappear when I have time to take action. It prevents emails from getting buried and helps me prioritize effectively.
Supercharged Email Management with Room for Improvement
What do you like best about the product?
I love how clean and easy to use Superhuman Mail is, which lets me focus on emails. The shortcuts are amazing and preconfigured, making it very easy for me to go through my emails, archive, and snooze them. The setup was amazing, especially with the onboarding session that taught me some key features to make it work from the beginning. Plus, one of the features I find amazing is being able to decide which emails are shown on my phone versus my desktop, which is very cool.
What do you dislike about the product?
I think one of the things that I find more difficulties is when I wanna reply to a message using a app AI, and I'm on my phone. I don't find it so easy to manage. It's not cheap. It's like, 400 a year. So I ended up just using it myself.
What problems is the product solving and how is that benefiting you?
Superhuman Mail makes it easy to triage emails and helps me achieve inbox zero multiple times a week. I can also differentiate important emails and snooze others to unclutter my inbox. It lets me control email visibility between my phone and desktop, which is very efficient.
showing 11 - 20