Zscaler Internet Access (ZIA)
Zscaler, Inc.External reviews
173 reviews
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External reviews are not included in the AWS star rating for the product.
Robust Security with Setup Challenges
What do you like best about the product?
I love using Zscaler Internet Access because it is cloud-native and provides an easy internet access solution. The implementation of zero trust security principles really stands out to me, and it makes me feel secure while working online. It effectively protects me and my data, ensuring a safe endpoint experience. Additionally, it excels in safeguarding my remote workflow by keeping me secure from unprotected and untrustworthy websites, such as those only using HTTP. This service is also instrumental in compliance and data leakage protection, which is crucial for my work. The aspect of having protection everywhere is incredibly valuable, as it provides a sense of security no matter where I am working.
What do you dislike about the product?
The initial setup of Zscaler Internet Access is a bit complicated for beginners, indicating a need for a more user-friendly initial setup process. Additionally, there are latency issues experienced over certain regions, which can affect the performance, especially when used with teams. This can lead to complaints from team members about the latency in service.
What problems is the product solving and how is that benefiting you?
I use Zscaler Internet Access to secure remote workflows, protect against unsafe websites, and ensure data compliance while benefiting from its cloud-native, zero trust security model.
Robust Security and Performance with Cloud Convenience
What do you like best about the product?
1.Zscaler provides a robust zero trust architecture and ensuringaccess to applicationwothout exposing the network .
2.no need for on prem hardware
3.eash to set up user based or app based policy.
4.fast and reliable connection
2.no need for on prem hardware
3.eash to set up user based or app based policy.
4.fast and reliable connection
What do you dislike about the product?
Configuring advanced policy can be challenging for new users.
Diagnosing issues sometimes requires deep technical knowledge .
Prick.g can be high for smaller organization .
Diagnosing issues sometimes requires deep technical knowledge .
Prick.g can be high for smaller organization .
What problems is the product solving and how is that benefiting you?
1.improved security , no direct network exposure, every connection is inspected .
2.faster access to appswithouts VPN bottlenecks.
3.No hardware maintenance policy managed centrally.
4.Easir to meet regulatory requirements for financial data protection .
2.faster access to appswithouts VPN bottlenecks.
3.No hardware maintenance policy managed centrally.
4.Easir to meet regulatory requirements for financial data protection .
Effortless Security and Seamless Access for Hybrid Work
What do you like best about the product?
In my case, it has been beneficial because my work is hybrid, connecting daily from different locations, so having a solution that gives me security and reliable access to company resources without depending on a traditional VPN has been a huge improvement. Its constant, daily operation runs in the background, so I don't have to worry about activating it or checking if my connection is secure. All traffic passes through the Zscaler cloud, which allows for content filtering, threat detection, and centralized application of security policies. Its ease of use has always been my favorite aspect, and while their customer service isn't the fastest to respond, they are friendly and very helpful.
What do you dislike about the product?
Although the security is excellent, the level of control is sometimes very restrictive, and some websites or services are blocked without a clear explanation. Sometimes, you have to go through several steps to request an exception.
What problems is the product solving and how is that benefiting you?
Undoubtedly, the greatest benefit has been the constant security and not having to deal with malware issues or hacking attempts. I'm protected no matter where I connect from—at the office, at home, or on a public network. I no longer have to worry about activating a VPN or verifying if my connection is secure; Zscaler takes care of that automatically.
Easy Setup, Reliable Security, Needs Speed Improvement
What do you like best about the product?
I appreciate how Zscaler Internet Access ensures our company's internet users only access secure places, significantly reducing the risk of malware or security breaches. The setup process was impressively easy and straightforward, involving just the configuration of the AD on the central app, which was expertly guided by their provided configuration. I rely on Zscaler Internet Access for robust security features, as it gives confidence that our internet activities are maintained securely. This security focus is paramount for us, helping to ensure that people avoid risky internet places, which has boosted our overall security posture. Additionally, the ease of setting up this software across all our conversations is a significant plus, reinforcing its user-friendly nature and making the application seamless to run.
What do you dislike about the product?
Sometimes the internet speed when using Zscaler Internet Access can be noticeably slow compared to the actual speed we experience at the workplace. This discrepancy affects efficiency and productivity. I would appreciate it if Zscaler could work on improving the internet speed to ensure it matches the actual available speeds.
What problems is the product solving and how is that benefiting you?
I use Zscaler Internet Access to ensure secure internet browsing in my company, preventing malware and security breaches, with easy setup and configuration.
Zscaler Internet Access - Review
What do you like best about the product?
I used this to replace traditional data security methods, and found that its direct-to-cloud approach offers improved performance. It provides strong protection against malicious activities, and I also noticed that deployments are faster and more efficient.
What do you dislike about the product?
This product is quite complex to use and requires a significant amount of training. The initial setup, including configuration, policy definition, and implementation, is very time-consuming. Additionally, the documentation is not very good, which makes the process even more challenging.
What problems is the product solving and how is that benefiting you?
The deployment process involves minimal or no hardware interference, which I find very efficient. The secure direct-to-cloud approach ensures that the entire process is protected. My important private data remains safe, and I have not experienced any data leaks.
Effortless to Use and User-Friendly
What do you like best about the product?
As a long-term supplier for a major global corporation, we use Zscaler Private Access (ZPA) daily to access their internal tools and environments. The experience is a quantum leap over the traditional VPN access we use with other clients.
What do you dislike about the product?
While the daily use is smooth, when a problem does occur, it's a real pain point, especially for external users who don't have visibility into the client's internal network.
What problems is the product solving and how is that benefiting you?
Instead of granting me broad network access Zscaler allows my client to give me least-privilege access directly to the few specific applications I need to do my job.
Always Connected Without VPNs, But Noticeable Speed Slowdown
What do you like best about the product?
What I appreciate most is that I no longer have to deal with VPNs. With Zscaler, I can stay connected at all times, regardless of my location, without any additional hassle. It also eliminates the need for extra firewall and security licenses, which helps save both money and time.
What do you dislike about the product?
When using Zscaler, I have noticed that internet speeds can decrease by about 10% to 15%. Additionally, Zscaler may reduce overall network performance in order to prioritize security.
What problems is the product solving and how is that benefiting you?
Zscaler offers a cloud-based, zero-trust cybersecurity platform that strengthens security and helps control expenses. By using this solution, organizations can become more agile and avoid the higher costs often linked to traditional network infrastructures.
ZIA Delivers Advanced, Hassle-Free Cloud Security with Powerful Features
What do you like best about the product?
ZIA is the most advanced solution in Cloud security it is totally cloud based so no headache of appliances. It offers comprehensive web security with advance features like URL filtering, SSL inspection, antivirus and DLP in one platform, also seamless integration with identity providers.
What do you dislike about the product?
Little complex policy configuration if any new admin is working on he can find it difficult to work on it as small mistakes can create the web traffic access issues
What problems is the product solving and how is that benefiting you?
Before ZIA security was dependent on on-prem firewalls or you can say on perimeter firewalls but now ZIA provides direct access to cloud internet with full secure access, as faster access to internet and reduced MPLS costs to organisations.
Cloud-Native Security with Advanced Threat Protection—No Hardware Hassles
What do you like best about the product?
Zscaler Internet Access is liked because of advanced features such as Cloud-Native architecture no hardware or appliances to manage or patch & Advanced threat protection via SSL decryption, sandboxing and DLP rules.
What do you dislike about the product?
There are not many things to dislike about this product but few of them are complex troubleshooting, SLL encryption break the application and Licensing & pricing is confusing.
What problems is the product solving and how is that benefiting you?
Zscaler Internet Access is helping us achieving Legacy Network Security Architectures, Distributed Workforce + Cloud Apps and Cost, complexity and Scalability.
Zscaler Internet Access providing great security functionality
What do you like best about the product?
ZIA is secure and inspects traffic inline so we dont need any hardware proxies or infrastructure to manage the security for our services. The AI powered capabilities and dashboard is great for visualization, monitoring and alerting. It is easy to use and we can use it at scale.
What do you dislike about the product?
The product can be complex to understand and the learning curve is bit more.Customer support is also not the best and it can take several conversations to resolve some issues.There can also be security concerns with routing confidential traffic through a third party service like ZIA
What problems is the product solving and how is that benefiting you?
ZIA provides secure connectivity to users at all times from any location through a cloud based access solution.The secure web gateways allow for easy routing enforcing zero-trust security policies on all internet traffic, regardless of user location. It is benefiting us as it now no longer need complex hardware proxies and can redirect network traffic through ZIA, providing centralized management of internet traffic. It has good security features such as secure web gateway, cloud access security broker, data loss prevention, firewall, threat detection, and SSL inspection.
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