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    Zscaler Internet Access (ZIA)

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    Vendor Insights
    Zscaler Internet Access (ZIA) helps secure your internet and SaaS connections by delivering a complete secure stack as a service from the cloud. By moving security to a globally distributed cloud, Zscaler brings the Internet gateway closer to the user for a faster more secure experience.

    Overview

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    Zscaler Internet Access delivers a security stack as a service from the cloud, eliminating the cost and complexity of traditional gateway appliance approaches. By moving security to a globally distributed cloud, Zscaler brings the Internet gateway closer to the user for a faster experience. Organizations can easily scale protection, better than appliances, to all offices or users regardless of location. By delivering user security directly from the cloud, customers can minimize costly backhauling of traffic over MPLS links and reduce the costs associated with deploying, managing and operating on premises security appliances.

    As part of the industry's most complete SSE platform, Zscaler Internet Access provides all the security services you need to protect your organization from advanced threats and data loss. Zscaler best in class cloud-native capabilities such as Sandbox, Firewall, DLP

    Zscaler Internet Access is available on AWS Marketplace in Professional, Business, and Transformation Editions, for 12, 24, or 36 months contract terms.

    For additional information on ZIA options and features, please contact Zscaler using one of the links on this page.

    Highlights

    • FULL INLINE CONTENT INSPECTION Finally inspect ALL your traffic, with no compromises. Our patented ByteScan™ engine inspects each outbound and inbound byte, even including hard-to-inspect SSL traffic, with only microsecond delay.
    • CLOUD EFFECT Get millions of users working for you. Any threat detected anywhere in our cloud is immediately blocked for all customers. Zscaler also delivers more than 175,000 unique security updates to the cloud every day.
    • REAL-TIME THREAT CORRELATION Dynamically compute the risk of every web page object or the web page itself using content and domain analysis.

    Details

    Delivery method

    Deployed on AWS

    Features and programs

    Vendor Insights

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    Pricing

    Zscaler Internet Access (ZIA)

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    ZIA_TFORM_ED_50
    ZIA Transformation Edition
    $11,000.00

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Zscaler global support is available around the clock, with dedicated customer support engineers providing personalized assistance to ensure that customers are getting the most value from our products. Our support engineers have significant experience in networking and security, working closely with operations, sales, and engineering teams to ensure rapid response and resolution.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Ratings and reviews

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    121 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Computer & Network Security

    Securing the Modern Enterprise: A Deep Dive into Zscaler Internet Access

    Reviewed on Jun 05, 2025
    Review provided by G2
    What do you like best about the product?
    What I like best about Zscaler Internet Access is how streamlined and scalable the implementation process is, especially in distributed or hybrid environments. As an implementation engineer, I appreciate how ZIA eliminates the complexity of deploying and managing traditional security appliances by shifting to a cloud-native, proxy-based model.
    What do you dislike about the product?
    Policy evaluation order (URL & Cloud App Control vs. Firewall vs. DLP) can be non-intuitive for new admins; mis-sequenced rules sometimes produce “shadowed” policies that look correct in the portal but never hit in practice.Log retention in the portal tops out at 30 days unless you stream to external SIEM/Splunk, which adds extra lift and cost.
    What problems is the product solving and how is that benefiting you?
    Zscaler Internet Access (ZIA) solves the challenge of securing user internet traffic without relying on traditional perimeter-based security.

    It provides cloud-delivered protection against web threats, data loss, and unauthorized access—regardless of user location—by enforcing consistent security policies across remote and on-site users.

    As an implementation engineer, this benefits me by simplifying deployments, reducing the need for complex hardware setups, and enabling faster rollouts with centralized policy management. It also enhances visibility and control while supporting Zero Trust architecture, which aligns with modern security needs.
    Kennie G.

    Maximum Security in Navigation and PC to the Internet

    Reviewed on Jun 03, 2025
    Review provided by G2
    What do you like best about the product?
    You can control everything, but above all protect my internet equipment by applying private or public network, security profiles and constant updating.
    What do you dislike about the product?
    It must manage 2 consoles to manage the equipment and profiles and its URL classification process is very ambiguous, it should be improved considerably.
    What problems is the product solving and how is that benefiting you?
    Secure browsing against cybercriminals
    Web filtering and protection
    Secure network and extended firewall
    Sambox
    Y DLP
    This gives greater security to my equipment and employees.
    Sarthak G.

    My experience while using zscaler

    Reviewed on May 14, 2025
    Review provided by G2
    What do you like best about the product?
    Cloud native architecture is best
    Basically zia is fully cloud -deliverd , which means no backhauling traffic to data centres.
    What do you dislike about the product?
    Zscaler Internet Access can be great for security, but sometimes the aggressive filtering can be a bit overbearing, leading to unnecessary blocks and slowdowns, especially on high-traffic days
    What problems is the product solving and how is that benefiting you?
    For preventing non relevant sites which are not required for business purposes
    Abhishek A.

    "Zscaler Makes Secure Remote Access Easy and Effective"

    Reviewed on Apr 11, 2025
    Review provided by G2
    What do you like best about the product?
    It provides secure, fast, and seamless access to apps without the need for a VPN. The Zero Trust model and easy policy management make it great for remote work.
    What do you dislike about the product?
    Sometimes it causes slowdowns with certain applications or websites. The initial setup and policy tuning can be a bit complex for first-time users.
    What problems is the product solving and how is that benefiting you?
    Zscaler helps us securely connect remote users to the internet and internal apps without using a VPN. It protects against threats like malware and phishing, and ensures data is safe across all devices. This boosts productivity while keeping our network secure
    Geovanna D.

    Internet

    Reviewed on Apr 04, 2025
    Review provided by G2
    What do you like best about the product?
    Available anytime. As a case manager i wished we had a MIFI to take with us to our reviews.
    What do you dislike about the product?
    The internet goes on and off all of a sudden when working.
    What problems is the product solving and how is that benefiting you?
    The issue is when the service turns off all of a sudden.
    View all reviews