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    Zscaler Internet Access (ZIA)

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    Deployed on AWS
    Zscaler Internet Access (ZIA) helps secure your internet and SaaS connections by delivering a complete secure stack as a service from the cloud. By moving security to a globally distributed cloud, Zscaler brings the Internet gateway closer to the user for a faster more secure experience.
    4.4

    Overview

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    Zscaler Internet Access delivers a security stack as a service from the cloud, eliminating the cost and complexity of traditional gateway appliance approaches. By moving security to a globally distributed cloud, Zscaler brings the Internet gateway closer to the user for a faster experience. Organizations can easily scale protection, better than appliances, to all offices or users regardless of location. By delivering user security directly from the cloud, customers can minimize costly backhauling of traffic over MPLS links and reduce the costs associated with deploying, managing and operating on premises security appliances.

    As part of the industry's most complete SSE platform, Zscaler Internet Access provides all the security services you need to protect your organization from advanced threats and data loss. Zscaler best in class cloud-native capabilities such as Sandbox, Firewall, DLP

    Zscaler Internet Access is available on AWS Marketplace in Professional, Business, and Transformation Editions, for 12, 24, or 36 months contract terms.

    For additional information on ZIA options and features, please contact Zscaler using one of the links on this page.

    Highlights

    • FULL INLINE CONTENT INSPECTION Finally inspect ALL your traffic, with no compromises. Our patented ByteScan™ engine inspects each outbound and inbound byte, even including hard-to-inspect SSL traffic, with only microsecond delay.
    • CLOUD EFFECT Get millions of users working for you. Any threat detected anywhere in our cloud is immediately blocked for all customers. Zscaler also delivers more than 175,000 unique security updates to the cloud every day.
    • REAL-TIME THREAT CORRELATION Dynamically compute the risk of every web page object or the web page itself using content and domain analysis.

    Details

    Delivery method

    Deployed on AWS
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    Buyer guide

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    Buyer guide

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    Pricing

    Zscaler Internet Access (ZIA)

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

     Info
    Dimension
    Description
    Cost/12 months
    ZIA_TFORM_ED_50
    ZIA Transformation Edition
    $11,000.00

    AI Insights

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    Dimensions summary

    This listing offers one pricing dimension: the ZIA Transformation Edition. You buy it as a contract priced per user, so your cost scales with the number of users you subscribe. There are no separate tiers or size options to choose from in this listing. You select the total user count you need, and billing follows that quantity under the contract term. This edition bundles secure internet and SaaS access capabilities into a single per-user subscription.

    Top-of-mind questions for buyers

    You are billed per subscribed user, meaning each individual account you enroll counts as one. Your total user count sets the contract quantity. Some included capabilities pool resources across your subscribed users, but the license itself meters the number of user accounts you subscribe under the contract.
    The subscription bundles secure internet and SaaS access into one per-user price. This covers a cloud secure web gateway that inspects encrypted traffic, URL filtering, cloud firewall, threat protection, and data protection controls. All these capabilities apply across every subscribed user under the single per-user contract.
    Cost scales directly with subscribed user count, since billing is per user. Adding users increases your contract quantity and total price proportionally. There are no separate tiers or size options, so each added user is priced the same way as your existing users under the contract.
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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Zscaler global support is available around the clock, with dedicated customer support engineers providing personalized assistance to ensure that customers are getting the most value from our products. Our support engineers have significant experience in networking and security, working closely with operations, sales, and engineering teams to ensure rapid response and resolution.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Accolades

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    Top
    10
    In Network Infrastructure, Infrastructure as Code
    Top
    10
    In Device Connectivity

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Full Inline Content Inspection
    Patented ByteScan engine inspects each outbound and inbound byte, including SSL traffic, with microsecond delay
    Threat Detection and Blocking
    Threat detected anywhere in the cloud is immediately blocked for all customers with more than 175,000 unique security updates delivered to the cloud daily
    Real-Time Threat Correlation
    Dynamically computes risk of web page objects and pages using content and domain analysis
    Cloud-Native Security Services
    Provides Sandbox, Firewall, and Data Loss Prevention capabilities as part of a complete Secure Service Edge platform
    Globally Distributed Cloud Architecture
    Delivers security services from a globally distributed cloud infrastructure eliminating on-premises gateway appliances and reducing traffic backhauling
    VPN Protocol
    Built on WireGuard protocol for secure connectivity
    Network Architecture
    Mesh networking architecture that eliminates single points of failure and replaces legacy hub-and-spoke models
    Identity-Based Access Control
    Identity-based network access control enabling user and group-based permissions independent of IP addresses
    Hostname Resolution
    MagicDNS feature enabling device access using memorable hostnames instead of IP addresses
    Connection Persistence
    Connection migration capability maintaining active connections when switching between different network types
    Zero Trust Network Access
    Enforces least-privilege access based on user identity with continuous checks on device identity, device security, and user location
    Intrusion Detection and Prevention
    Built-in IDS/IPS that automatically filters and blocks malicious traffic based on threat priority or category
    DNS-Based Content Filtering
    Customizable, pre-emptive DNS filtering to block websites from 43 undesirable or unsafe categories
    Application Domain-Based Routing
    Routes traffic to applications using application domain names instead of IP addresses, efficiently handling overlapping IP address ranges across distributed private networks
    Global Distributed Network Infrastructure
    Cloud-delivered service from 30+ worldwide points of presence with full-mesh topology providing fast, on-demand connectivity using IPsec and OpenVPN protocols

    Contract

     Info
    Standard contract
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    4.4
    331 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    65%
    29%
    4%
    1%
    1%
    6 AWS reviews
    |
    325 external reviews
    External reviews are from G2  and PeerSpot .
    Joaquin G.

    A Scalable and Effective Zero Trust Internet Security Solution

    Reviewed on Sep 08, 2026
    Review provided by G2
    What do you like best about the product?
    Zscaler Internet Access provides secure, fast, and reliable internet access from any location. I especially like its ease of management, strong threat protection, and ability to support remote users without the complexity of traditional VPN solutions.
    What do you dislike about the product?
    The main challenge with Zscaler Internet Access is its learning curve during implementation and troubleshooting. In some cases, policy configurations can be complex, and certain applications may require additional tuning to work seamlessly.
    What problems is the product solving and how is that benefiting you?
    Zscaler Internet Access helps us provide secure internet access to employees wherever they work. It improves security, reduces VPN dependency, and gives us better visibility and control over web traffic, resulting in a safer and more efficient user experience.
    Retail

    Secure and Silent with Solid Speed, but Website Flagging Needs Clearer Alerts

    Reviewed on Sep 04, 2026
    Review provided by G2
    What do you like best about the product?
    I love that I never have to manually switch it on or remember any passwords. It starts up silently and keeps everything secure. My internet speed stays solid and never lags, either.
    What do you dislike about the product?
    It sometimes flags harmless work websites, which disrupts my workflow. Then I have to go back and forth with IT/admin to get an exception added. I’d really appreciate an alert that clearly explains why a site was flagged in the first place.
    What problems is the product solving and how is that benefiting you?
    Working securely from anywhere is now possible, be it office or outside office. There is no hassle and work apps load faster and stay connected all the time with no extra effort.
    Soni B.

    User-Friendly UI, Reliable Performance, and Strong Integrations

    Reviewed on Sep 03, 2026
    Review provided by G2
    What do you like best about the product?
    I like best about Zscaler Internet Access is its user-friendly UI and easy policy management, which makes security administration simple and efficient. Its strong integrations with existing enterprise tools and identity platforms help streamline our workflow. the performance is reliable with fast, secure internet access and consistent connectivity. It provides good ROI by reducing security risks and simplifying infrastructure management. The onboarding process and support are helpful, with clear documentation and guidance. Its AI-driven security and intelligence capabilities also help identify threats and improve overall visibility and protection.
    What do you dislike about the product?
    The UI can sometimes feel complex when configuring advanced policies, and integrations may require additional setup and troubleshooting. Performance can occasionally depend on network conditions. pricing can be a consideration for larger deployments, and onboarding may take some time for new users. Support is generally helpful, but response times can vary. Some AI and advanced security features may also require additional configuration to get the best value.
    What problems is the product solving and how is that benefiting you?
    Zscaler Internet Access helps solve key business challenges around secure and reliable internet access, remote connectivity, and protecting users from online threats. It provides centralized security policies, improves visibility into internet traffic, and reduces the need for traditional network security infrastructure. This helps our teams work securely from different locations while improving productivity, reducing security risks, and simplifying overall IT management.
    Recommendations to others considering the product:
    To enhance user experience, consider simplifying the UI for advanced policy configurations and providing more intuitive integration guides. Offering flexible pricing models could benefit larger deployments. Improving response times for support and providing more detailed AI configuration guides could also enhance overall satisfaction.
    Anshuman S.

    Modern, Scalable Cloud Security that Replaces Legacy Proxies and Firewalls

    Reviewed on Sep 02, 2026
    Review provided by G2
    What do you like best about the product?
    Zscaler Internet Access is a modern cloud based security service which eliminates the use of old traditional hardware web proxies and firewalls. Since it eliminated the use of hardware, it becomes cheaper as well. It is easily scalable, remotely used in a distributed system.
    What do you dislike about the product?
    It has a network latency which leads into the performance issue as well. Many times it automatically disconnects or start retrying which cause the internet access up and down and creates problem while working or your call get disconnected because of this zscaler behaviour.
    What problems is the product solving and how is that benefiting you?
    It easily scales the protection for distributed, remote and hybrid systems. Because of this it becomes very easy to be connected with company network in very secured manner. We can connect to internet and saas application directly in very secured manner. It's integrations with the system is also very handy and easy. There UI is also very simple and attractive.
    Priyanka V.

    Simple, One-Click Connection to Client Networks

    Reviewed on Aug 31, 2026
    Review provided by G2
    What do you like best about the product?
    we mostly used it instead of a traditional VPN to connect to the client network. quite simple. just press Connect to connect to the client network, no authentication required. AI chatbot for network connectivity should be given. Pricing is better than others.
    What do you dislike about the product?
    sometimes due to network error we face issues, where we need to connect to the support team . it halts our network and sometimes does not detect the wifi.
    What problems is the product solving and how is that benefiting you?
    Replacing VPN and adding multi-tenant network in a single space with minimal authentication. no need for waiting long time for VPN to connect, instead use Zscaler
    View all reviews