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    Zscaler Internet Access (ZIA)

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    Deployed on AWS
    Zscaler Internet Access (ZIA) helps secure your internet and SaaS connections by delivering a complete secure stack as a service from the cloud. By moving security to a globally distributed cloud, Zscaler brings the Internet gateway closer to the user for a faster more secure experience.
    4.4

    Overview

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    Zscaler Internet Access delivers a security stack as a service from the cloud, eliminating the cost and complexity of traditional gateway appliance approaches. By moving security to a globally distributed cloud, Zscaler brings the Internet gateway closer to the user for a faster experience. Organizations can easily scale protection, better than appliances, to all offices or users regardless of location. By delivering user security directly from the cloud, customers can minimize costly backhauling of traffic over MPLS links and reduce the costs associated with deploying, managing and operating on premises security appliances.

    As part of the industry's most complete SSE platform, Zscaler Internet Access provides all the security services you need to protect your organization from advanced threats and data loss. Zscaler best in class cloud-native capabilities such as Sandbox, Firewall, DLP

    Zscaler Internet Access is available on AWS Marketplace in Professional, Business, and Transformation Editions, for 12, 24, or 36 months contract terms.

    For additional information on ZIA options and features, please contact Zscaler using one of the links on this page.

    Highlights

    • FULL INLINE CONTENT INSPECTION Finally inspect ALL your traffic, with no compromises. Our patented ByteScan™ engine inspects each outbound and inbound byte, even including hard-to-inspect SSL traffic, with only microsecond delay.
    • CLOUD EFFECT Get millions of users working for you. Any threat detected anywhere in our cloud is immediately blocked for all customers. Zscaler also delivers more than 175,000 unique security updates to the cloud every day.
    • REAL-TIME THREAT CORRELATION Dynamically compute the risk of every web page object or the web page itself using content and domain analysis.

    Details

    Delivery method

    Deployed on AWS
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    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Zscaler Internet Access (ZIA)

     Info
    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

     Info
    Dimension
    Description
    Cost/12 months
    ZIA_TFORM_ED_50
    ZIA Transformation Edition
    $11,000.00

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Zscaler global support is available around the clock, with dedicated customer support engineers providing personalized assistance to ensure that customers are getting the most value from our products. Our support engineers have significant experience in networking and security, working closely with operations, sales, and engineering teams to ensure rapid response and resolution.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

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    Top
    10
    In Network Infrastructure, Infrastructure as Code
    Top
    10
    In Device Connectivity

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Full Inline Content Inspection
    Patented ByteScan engine inspects each outbound and inbound byte, including SSL traffic, with microsecond delay
    Threat Detection and Blocking
    Threat detected anywhere in the cloud is immediately blocked for all customers with delivery of more than 175,000 unique security updates to the cloud daily
    Real-Time Threat Correlation
    Dynamically computes risk of web page objects and web pages using content and domain analysis
    Cloud-Native Security Services
    Provides Sandbox, Firewall, and Data Loss Prevention capabilities as part of a complete Secure Service Edge platform
    Globally Distributed Cloud Architecture
    Delivers security services from a globally distributed cloud infrastructure to eliminate on-premises gateway appliances and reduce traffic backhauling
    VPN Protocol
    Built on WireGuard protocol for secure network connectivity
    Zero Trust Network Access
    Identity-based access control at network layer enabling user and group-based resource access policies
    Mesh Network Architecture
    Direct device-to-device connections with automatic connection migration across different network types
    DNS Resolution
    MagicDNS functionality enabling hostname-based resource access without manual IP address management
    Multi-Platform Support
    Compatible with iOS, tvOS, Android, Windows, Linux operating systems with 100+ technology integrations
    Zero Trust Network Access
    Enforces least-privilege access based on user identity with continuous checks on device identity, device security, and user location
    Intrusion Detection and Prevention
    Built-in IDS/IPS that automatically filters and blocks malicious traffic based on threat priority or category
    DNS-Based Content Filtering
    Customizable, pre-emptive DNS filtering to block websites from 43 undesirable or unsafe categories
    Application Domain-Based Routing
    Routes traffic to applications using application domain names instead of IP addresses, efficiently handling overlapping IP address ranges across distributed private networks
    Global Distributed Network Infrastructure
    Cloud-delivered service from 30+ worldwide points of presence with full-mesh topology over high-speed internet access for redundancy and reduced latency

    Contract

     Info
    Standard contract
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    4.4
    198 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    66%
    26%
    5%
    2%
    1%
    5 AWS reviews
    |
    193 external reviews
    External reviews are from G2  and PeerSpot .
    rohit n.

    Granular Policy Control & Secure Access Management

    Reviewed on Mar 25, 2026
    Review provided by G2
    What do you like best about the product?
    I use Zscaler Internet Access primarily for its application control, which offers granular features for creating policies department-wise. I appreciate how it utilizes zero trust internet access, verifying every request based on identity, device posture, and policy, which significantly enhances security. Additionally, I find that the initial setup is very simple, particularly if you're migrating from another CASB solution to Zscaler Internet Access.
    What do you dislike about the product?
    There is all things up to the mark but while we found any issues related to the SSL blocked url or services we need dive into analytics and logs in more they can improve the Logs visibility which can help to create bypass or whitelist the same thing.
    What problems is the product solving and how is that benefiting you?
    Zscaler Internet Access helps us manage internet access per compliance requirements with zero trust security. I like its granular application control features for department-wise policy creation, enhancing security by verifying every request based on identity and device posture.
    Mahmoud A.

    Effective Traffic Control and Audit Tool

    Reviewed on Mar 16, 2026
    Review provided by G2
    What do you like best about the product?
    I use Zscaler Internet Access to control and audit end-user traffic and activity, which are working well for my company. It helps me audit end-user activity in case incidents occur and prevents access to non-business websites to control user productivity. Also, the initial setup wasn't complex, which made it easier to get started.
    What do you dislike about the product?
    till now i have no dislikes from the product
    What problems is the product solving and how is that benefiting you?
    Zscaler Internet Access helps me control and audit end-user traffic, preventing incidents by blocking non-business websites and boosting productivity.
    Ahmad O.

    Cloud-Native Zero Trust with Strong Threat Protection and Centralized Control

    Reviewed on Mar 14, 2026
    Review provided by G2
    What do you like best about the product?
    What I like most about Zscaler Internet Access is its cloud-native zero-trust architecture, which allows secure internet access for users regardless of location. It provides strong threat protection by inspecting encrypted traffic and blocking malware, phishing, and other web-based attacks. I also appreciate the centralized policy management and visibility it gives administrators, making it easier to control user activity and enforce security policies. Additionally, since it is delivered from the cloud, it eliminates the need for traditional hardware firewalls and improves performance for remote and hybrid users
    What do you dislike about the product?
    One challenge with Zscaler Internet Access is that it can sometimes introduce latency because traffic is routed through cloud security inspection points before reaching the destination. In some cases, this may affect performance for bandwidth-intensive applications or users located far from Zscaler data centers. Additionally, the initial configuration and policy management can be complex, especially when integrating with existing infrastructure or legacy applications. The pricing model can also be relatively high for some organizations, particularly smaller companies that may not require the full feature set.
    What problems is the product solving and how is that benefiting you?
    Zscaler Internet Access helps solve several security and connectivity challenges, especially for organizations with remote or hybrid work environments. It provides secure internet access by inspecting all user traffic and blocking threats such as malware, phishing, and ransomware before they reach the user. The platform also replaces traditional perimeter-based security tools with a cloud-based zero-trust model, which simplifies network architecture and reduces the need for multiple hardware security appliances. This improves visibility and centralized policy management for administrators while ensuring users can securely access web and SaaS applications from any location. As a result, it enhances overall security posture, improves user productivity, and reduces operational complexity for IT teams.
    Islam F.

    Secure Browsing Made Easy

    Reviewed on Mar 12, 2026
    Review provided by G2
    What do you like best about the product?
    I like that Zscaler Internet Access makes me feel secure and safe when browsing the internet. I appreciate that it helps defeat hacker programs and secures my data. I value the feature that stops unfaithful pages and programs because they can cause a lot of trouble like stealing personal data. Also, the initial setup was easy.
    What do you dislike about the product?
    Everything is going well till now
    What problems is the product solving and how is that benefiting you?
    I use Zscaler Internet Access to defeat hacker programs, secure my data, and stop unfaithful pages, ensuring safe internet browsing.
    mostafa s.

    AI-Powered Security, But With Troubleshooting Hiccups

    Reviewed on Mar 05, 2026
    Review provided by G2
    What do you like best about the product?
    I like Zscaler Internet Access for its direct to cloud access, eliminating VPN lag and providing centralized management, global policy control, and real-time analytics. I appreciate its AI-powered SSL inspection, as it effectively scans and detects zero-day threats, transitioning smoothly where traditional filters might miss. The feature that stands out the most for me is the AI-powered SSL inspection, which has turned our biggest security blind spot into our strongest layer of defense. Zscaler's solution allows us to inspect all encrypted traffic without slowing down our bandwidth or forcing hardware upgrades. I also love the scalability since it's cloud-native, and it doesn't require worrying about CPU cycles, whether you have a small or large number of users streaming or downloading heavy data. It makes the VPN experience actually feel faster than being in the office and provides anti-virus engines without the latency that multiple appliances would introduce.
    What do you dislike about the product?
    It's easy for an admin to accidentally create overlapping roles and troubleshooting exactly why a specific site is blocked can sometimes feel like finding a needle in a haystack. Mainly, developer tools like Docker, Python, and Git use their own internal trust stores instead of the system's certificate store, leading to problems when Zscaler Internet Access tries to inspect this traffic. It frequently breaks the developer environment, requiring significant time to build workarounds. Additionally, when a user moves from a wired connection to Wi-Fi or a 5G hotspot, the Zscaler client connector can get stuck, leaving the user without internet access for up to sixty seconds. Finally, during network transitions, the client connector isn't always as seamless as hardware-based breakouts, especially on Mac OS or Linux.
    What problems is the product solving and how is that benefiting you?
    Zscaler Internet Access eliminates VPN lag with direct cloud access and enhances security with AI-powered SSL inspection, reducing latency by 4% and replacing expensive hardware. It inspects encrypted traffic and turns laptops into secure branches, addressing hybrid work challenges and legacy VPN limitations.
    View all reviews