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Zscaler Internet Access (ZIA)

Zscaler, Inc. | 1

Reviews from AWS Marketplace

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External reviews

98 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Environmental Services

Painful Experiences with Zscaler

  • September 05, 2024
  • Review verified by G2

What do you like best about the product?
I don't see any standout feature from Zscaler after using for 2 years.
What do you dislike about the product?
- Connection is instable quite frequently, keeps disconnected and disrupt employees' normal daily work;
- Internet website categorization is incorrect, making quite a few normal business websites into the wrong category, like "Porn" etc.
- Advanced feature are super expensive for unknown reason;
- Troubleshooting takes quite long time and not being able to solve the issues.
What problems is the product solving and how is that benefiting you?
Internet access management


    Financial Services

Securely access internet and SaaS

  • July 25, 2024
  • Review verified by G2

What do you like best about the product?
Easy to build and configure. Greatly improves internet and SaaS security for organisations.
What do you dislike about the product?
API documentation. Required parameters are not defined clearly.
What problems is the product solving and how is that benefiting you?
Internet and SaaS security, identity-based policies, IP based traffic to vendor (SIPA). Saves a lot of money to have these as a service and not spend more money to build it on your own.


    nirmal b.

Zscaler Review

  • July 08, 2024
  • Review verified by G2

What do you like best about the product?
Data is encypted as all the data flows through Zscaler.
What do you dislike about the product?
Witin 1 second of Internet fluctuation Zscaler gets disconnected.
What problems is the product solving and how is that benefiting you?
It is protecting Data, it is secure, it has good cloud security.


    Information Technology and Services

ZIA SWG

  • May 05, 2024
  • Review provided by G2

What do you like best about the product?
One of the best proxy to steer 80 and 443 traffic. It has well known support and expert professional services.
What do you dislike about the product?
There is nothing to dislike just waiting to get more new features.
What problems is the product solving and how is that benefiting you?
Deep scanning of the contents and provide security from malware and malicious.


    Balaji V.

Secure access to websites or applications through Zscaler connector

  • April 20, 2024
  • Review verified by G2

What do you like best about the product?
This allows me not to worry about the policies of the sites I can access and what the sites need to avoid in case of security issues. Zcaler gives me proper protection over the internet to block non-policy-abiding sites and block traffic over there. Also most of its process are automated.
What do you dislike about the product?
I always feel it's been protecting me from harmful access over internet, there is certainly nothing to dislike about it, since it gives me a seamless experience too.
What problems is the product solving and how is that benefiting you?
If my organization doesn't use Zcaler, it would be an issue of getting my traffic into unauthorized sites and harmful sites, which can result in viruses or data loss. Also, we tend to go through a lot of ads. But with Zcaler, all the above problems are rectified, since I have secure access to the internet and abide by policy in all terms.


    prerna s.

Security means Zscaler Internet Access

  • April 01, 2024
  • Review provided by G2

What do you like best about the product?
I like Zscaler Internet Access because it gives strong security against cyber threats. It is easy to scale up and also management console is simple.
What do you dislike about the product?
I find it little complicated to set up because it takes a lot of time. Sometimes it's slow, especially when many people are using it. Also, understanding the pricing is a bit confusing.
What problems is the product solving and how is that benefiting you?
It helps us stay safe from cyber threats like viruses and hacking. It protects our data and makes sure we can work without any worries. This keeps us productive and helps us keep our customers' trust.


    Ankit S.

Securing Our Network

  • March 15, 2024
  • Review provided by G2

What do you like best about the product?
It is cloud-based security platform, that offers protection from a wide range of threats without compromising performance or user experience that is best thing i like about.
What do you dislike about the product?
One thing i dislike is it may require some initial configuration to optimize for specific network environments and user requirements
What problems is the product solving and how is that benefiting you?
It effectively addresses security concerns by providing protection against various online threats and also ensures secure access to the internet for our organization's users.


    Meet D.

Review for Z scaler

  • March 08, 2024
  • Review provided by G2

What do you like best about the product?
I like best about Zscaler Internet Access is its easy to use and robust security features.It helps keep our network safe from online threats and provides fast and reliable internet access.
What do you dislike about the product?
It is the user interface, which could be made even more intuitive. but, its comprehensive security measures and reliable performance overshadow any minor inconveniences, making it a valuable asset for our network protection.
What problems is the product solving and how is that benefiting you?
Zscaler ensures a safer online environment for our organization


    Rishi D.

i have been using zscaler since 3 years and it is very strong and protective

  • February 08, 2024
  • Review provided by G2

What do you like best about the product?
filtration of websites specially concept of whitelisting of websites
What do you dislike about the product?
it is really easy to turnoff the zscaler
What problems is the product solving and how is that benefiting you?
its provides a save ecosystem from malicious websites


    Information Technology and Services

An excellent cloud native platform for cybersecurity

  • January 22, 2024
  • Review provided by G2

What do you like best about the product?
Zscaler is a comprehensive cloud security platform that provides robust protection for users, workloads, and devices. It employs Zero Trust Networking Access (ZTNA) for secure connectivity and offers full TLS/SSL inspection for data protection. Zscaler is user-friendly, scalable, and reduces management overhead. It leverages automation for security and offers real-time malware detection. By providing fast, secure app access, it enhances user productivity. Its effectiveness, however, depends on its implementation within an organization's IT infrastructure. provides excellent customer support as well as frequency of use and is easy to integrate.
What do you dislike about the product?
While Zscaler offers robust cloud security, it has some downsides. Users have reported slow system operation and inconsistent SSL support for some URLs. The platform's extensive features can be overwhelming, leading to underutilization. As a cloud-based platform, Zscaler's performance is dependent on reliable internet connectivity, and any disruption can impact its functionality. These factors should be considered when evaluating Zscaler.
What problems is the product solving and how is that benefiting you?
Zscaler Cloud Security Platform addresses key business challenges. It provides visibility into application usage, manages insecure configurations, and controls risky contexts and applications. It tackles cloud security issues that traditional on-premises technologies can't handle. Zscaler also manages entitlements using a Cloud Infrastructure Entitlements Management (CIEM) solution. These capabilities enhance security, simplify connectivity, and improve performance, making Zscaler a valuable tool for businesses.