Zscaler Internet Access (ZIA)
Zscaler, Inc.External reviews
173 reviews
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External reviews are not included in the AWS star rating for the product.
Reliable Cloud Security, but Setup and SSL Inspection Can Be Challenging
What do you like best about the product?
Zscaler Internet Access stands out for its reliable, cloud-based security and performance that remains consistent for all users, no matter where they are located. By shifting all security functions to the cloud, it eliminates the need for traditional, often sluggish security hardware. This approach ensures a smooth and seamless experience, whether you are working in the office or remotely.
What do you dislike about the product?
What I find most challenging is the complexity involved in the initial setup and managing policies. Additionally, there are occasional instances of latency or slowdowns, particularly noticeable when full SSL inspection is enabled.
What problems is the product solving and how is that benefiting you?
Traditional security approaches required directing all user traffic back to a central corporate data center, often referred to as the "hub," using a VPN so that an on-premises firewall could inspect it. However, this method becomes ineffective when users are distributed across various locations, such as remote sites or branch offices, and when applications are hosted in the cloud, like with SaaS solutions.
How ZIA makes that easy for me: ZIA is a cloud-native security stack that sits between the user and the internet. It routes all internet-bound traffic through its global cloud infrastructure for inspection before it reaches the destination.
How ZIA makes that easy for me: ZIA is a cloud-native security stack that sits between the user and the internet. It routes all internet-bound traffic through its global cloud infrastructure for inspection before it reaches the destination.
Strong Security with Zscaler Internet Access, but Latency and Cost Are Drawbacks
What do you like best about the product?
The like best about Zscaler Internet Access provides secure internet access for users that can control and drop traffics through the Zscaler cloud platform and it can also protect users from malware, ransomware, phishing and threats
What do you dislike about the product?
The dislike about Zscaler Internet Access have latency and slow in web browsing, it's license is expensive, especially for large enterprises and it's need time and training for fully leverage all features.
What problems is the product solving and how is that benefiting you?
Using Zscaler, can easily manage user traffic, enforce security policies, protect against threats like malware and phishing, control access to cloud applications, monitor internet usage, and ensure secure, fast connections form any location.
A True Game-Changer in Modern Network Security
What do you like best about the product?
What truly stands out about Zscaler Internet Access is how effortlessly it delivers enterprise-grade security without slowing down performance. It has completely eliminated the complexity of traditional network security by shifting protection to the cloud. With ZIA, users get secure and consistent access to the internet and SaaS applications — from any device, anywhere — without relying on VPNs or backhauling traffic through data centers. The platform’s Zero Trust model, backed by real-time threat prevention, ensures every connection is inspected and verified without compromising user experience.
What do you dislike about the product?
There’s very little to dislike. The only minor challenge is that fine-tuning advanced policies requires a bit of hands-on familiarity, but once configured, the environment runs flawlessly and needs minimal maintenance.
What problems is the product solving and how is that benefiting you?
ZIA has transformed the way we think about network security. By replacing traditional firewalls and proxies with a cloud-native model, it eliminates bottlenecks and improves speed for remote and on-premises users alike. It ensures uniform security, simplifies administration, and offers deep visibility into user activity. The overall impact has been increased user productivity, stronger data protection, and complete confidence that our organization’s internet traffic remains secure no matter where our teams are working from.
Zscaler Eases Security Concerns and Reduces Cyber Attack Risks
What do you like best about the product?
With Zscaler, you can put security worries caused by poorly configured gateways out of your mind. It helps lower the chances of cyber attacks and phishing attempts, making your online experience more secure.
What do you dislike about the product?
The only drawback is that the latency and internet speed takes a hit due to additional layers of security and processing.
The configuration part tends to be more complex which might be an issue for many other people.
The configuration part tends to be more complex which might be an issue for many other people.
What problems is the product solving and how is that benefiting you?
It is solving the problem that many big enterprises faces.
Risk of loosing or exposing all the sensitive and proprietary data is greatly diminished after using Zscaler Internet Access.
Risk of loosing or exposing all the sensitive and proprietary data is greatly diminished after using Zscaler Internet Access.
Great Zero Trust Security and Speed, but Connectivity Issues Persist
What do you like best about the product?
Cloud-Native Zero Trust Architecture, built on a Zero Trust model. lightning-fast internet and SaaS access and AI-Powered Threat Protection. Data Loss Prevention & Sandboxing
What do you dislike about the product?
Connectivity Issues it often experience internet disconnections or fluctuations in speed , especially during unstable network conditions and report slow performance.
What problems is the product solving and how is that benefiting you?
It is secures access to cloud services like Office 365, salesforce, and AWS , ensuring compliance and preventing unauthorized access and reduces the need for multiple point solutions and lowers maintenance overhead.
Comprehensive Security Solution with Top-Notch Performance
What do you like best about the product?
I appreciate Zscaler Internet Access for eliminating the need for hardware-based proxies, which has significantly simplified our network infrastructure and reduced complexity. The centralized management for Internet traffic across various geographic locations has made it much easier and cost-efficient. I find the diverse features extremely valuable, from cloud scalability and bandwidth control to advanced security features like DLP, firewall, antivirus, and IPS, all integrated into a single management pane. The seamless transition with professional services was smooth, and the security dashboard provides excellent visibility into our security posture, enhancing user-based security rather than relying solely on IP addresses.
What do you dislike about the product?
I couldn't find any negative thing apart from the geographical restrictions that some geographies put on the Zscaler cloud nodes because they see quite a lot of traffic coming from the same source, public subnets. Considering that this may be malicious content, some geographies tend to block it based on their RAF rules.
What problems is the product solving and how is that benefiting you?
Zscaler Internet Access eliminates the need for hardware proxies, reducing network complexity. It offers centralized management for internet-bound traffic, enhancing ease and cost efficiency. It provides robust security for networks and remote users, backed by comprehensive dashboard visibility.
Should try with Secure Product Zscaler Internet Access
What do you like best about the product?
The simplified and flexible implementation process of Zscaler Internet Access is what I enjoy most about it, particularly in distributed or hybrid environments. As an implementation engineer, I value how ZIA's transition to a cloud-native, proxy-based model removes the hassle of setting up and maintaining conventional security appliances.
What do you dislike about the product?
I don't have much about Zscaler Internet Access. It could further improve by adding more improve advanced security features.Sometimes it slows down browsing or causes delays when loading websites.
What problems is the product solving and how is that benefiting you?
Zscaler Internet Access solves issues like unsafe internet access, data leaks, and cyber threats by moving security to the cloud. This gives me faster and safer browsing and access to online resources from anywhere, without worrying about attacks or data exposure.
Great Features and Excellent Support with DNS Control and ATP
What do you like best about the product?
I found the number of features, such as DNS Control Advanced Threat Protection (ATP) to be quite appealing, and the support is excellent along with the one of the best technical supports.
What do you dislike about the product?
Cost slightly higher otherwise nothing is wrong right now. We have been using this for three years, so if there are any issues, we will contact Zscaler.
What problems is the product solving and how is that benefiting you?
We are achieving our business use case along with improved defense against phishing, malware, and zero-day threats—including those that are hidden in encrypted traffic. There is less room for lateral movement within networks.
Seamless Security for Hybrid Work Environments.
What do you like best about the product?
I like that ZIA provides consistent security for both office and remote users without complicated hardware setups. The cloud-based inspection of web and cloud traffic, including SSL, helps keep our network safe from malware and phishing attempts. The dashboard is intuitive, and reporting is clear, which makes monitoring and compliance much easier.
What do you dislike about the product?
Some specialized or legacy applications occasionally require extra configuration. For new admins, the breadth of features can take time to fully understand, and minor delays may occur when users switch networks.
What problems is the product solving and how is that benefiting you?
ZIA secures all Internet and cloud traffic, reducing our dependence on traditional firewalls and backhauling traffic. It prevents malware, phishing, and data loss, improving security and compliance while saving our IT team significant time. We use it daily, and its consistent performance across all locations ensures employees can work securely from anywhere.
Effective Data Protection and User Control with Zscaler
What do you like best about the product?
well, in our organization data protection is very important and with Zscaler makes it possible with not much effort. also one big advantage it has is control it provides. user activity can be monitored quite clearly. this helps avoid lot of misunderstandings.
What do you dislike about the product?
okay so there isn't really much to say but I still got few things to point out. first is it's use. it can be a little complex for some people(at first it was for me). also I remember how hard it was initial setup. I remember my colleagues getting little frustrated. but in the end everything resolved.
What problems is the product solving and how is that benefiting you?
well, as I sad most beneficial is that it provides security. before Zscaler my organization were using basic VPNs which were complicated and not very affective. also i remember before Zscaler me and my colleagues had a problems working from home or when we were out of city, but that problems seems to be solved with Zscaler.
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