Seamless Security for Hybrid Work Environments.
What do you like best about the product?
I like that ZIA provides consistent security for both office and remote users without complicated hardware setups. The cloud-based inspection of web and cloud traffic, including SSL, helps keep our network safe from malware and phishing attempts. The dashboard is intuitive, and reporting is clear, which makes monitoring and compliance much easier.
What do you dislike about the product?
Some specialized or legacy applications occasionally require extra configuration. For new admins, the breadth of features can take time to fully understand, and minor delays may occur when users switch networks.
What problems is the product solving and how is that benefiting you?
ZIA secures all Internet and cloud traffic, reducing our dependence on traditional firewalls and backhauling traffic. It prevents malware, phishing, and data loss, improving security and compliance while saving our IT team significant time. We use it daily, and its consistent performance across all locations ensures employees can work securely from anywhere.
Effective Data Protection and User Control with Zscaler
What do you like best about the product?
well, in our organization data protection is very important and with Zscaler makes it possible with not much effort. also one big advantage it has is control it provides. user activity can be monitored quite clearly. this helps avoid lot of misunderstandings.
What do you dislike about the product?
okay so there isn't really much to say but I still got few things to point out. first is it's use. it can be a little complex for some people(at first it was for me). also I remember how hard it was initial setup. I remember my colleagues getting little frustrated. but in the end everything resolved.
What problems is the product solving and how is that benefiting you?
well, as I sad most beneficial is that it provides security. before Zscaler my organization were using basic VPNs which were complicated and not very affective. also i remember before Zscaler me and my colleagues had a problems working from home or when we were out of city, but that problems seems to be solved with Zscaler.
Efficient Cloud Security with ZIA,That Scales with Our Business.
What do you like best about the product?
I like how ZIA secures our users’ Internet and SaaS traffic without needing heavy on-premises appliances. The cloud-based approach makes deployment straightforward, and the system automatically updates threat intelligence in real-time. It gives clear visibility into web usage and security events, which is very helpful for compliance and reporting.
What do you dislike about the product?
Occasionally, some legacy applications don’t work well with Zscaler’s proxy, requiring exceptions or additional configuration. The learning curve for new admins can be a bit steep, and understanding all the advanced policy options takes time.
What problems is the product solving and how is that benefiting you?
ZIA ensures that all users are protected from malware, phishing, and data leaks, whether they are at home or in the office. It reduces the dependency on traditional firewall appliances, lowers network complexity, and improves overall security posture. The centralized reporting saves our IT team hours each week and helps us enforce security policies consistently.
Zscaler Internet Access: Seamless Cloud Security with Easy Management and Minor Setup Hurdles
What do you like best about the product?
Zscaler Internet Access provides seamless and consistent web security for users, no matter where they connect from. I really like that it eliminates the need to backhaul Internet traffic through the data center — everything is inspected in the cloud with very low latency. The SSL inspection, URL filtering, and DLP policies are easy to manage from a single dashboard. It also gives great visibility into user activity and threats across all locations, which makes troubleshooting and compliance much easier.
What do you dislike about the product?
Sometimes users experience slight delays when switching networks. SSL decryption can break certain apps if not configured carefully, and setting up complex policies for many users takes some time initially.
What problems is the product solving and how is that benefiting you?
Zscaler Internet Access helps us secure all Internet and cloud traffic consistently, regardless of where users are working. It replaces the need for backhauling traffic through our data center, reducing latency and improving user experience. With advanced threat protection, SSL inspection, and DLP, it prevents malware, ransomware, and data leaks before they reach our network. The centralized dashboard also makes monitoring, reporting, and policy management much easier, which saves time for our IT and security teams.
Reliable and Intuitive Security with Zscaler Internet Access
What do you like best about the product?
I’ve used Zscaler Internet Access, and I found it very reliable. The interface is intuitive, and the security features are strong, protecting users from malware, phishing, and risky websites. Setting it up took some effort initially, but once configured, it consistently worked for both office and remote users. Integration with existing systems was smooth, and scaling up was easy. Overall, it’s a solid solution for keeping internet access secure.
What do you dislike about the product?
I've been using Zscaler Internet Access, and overall, it's a solid cloud-based security solution. It provides robust protection against online threats and ensures consistent security policies across all users, whether they're in the office or working remotely. The setup process was straightforward, and the integration with our existing systems was smooth.
However, there have been occasional instances where internet speeds were slower than expected. This can happen due to various factors, such as network congestion, server distance, or specific configurations. While these instances were infrequent, they did require attention to ensure optimal performance.
Despite these occasional challenges, Zscaler's comprehensive security features and user-friendly interface make it a reliable choice for organizations looking to secure their internet access effectively.
What problems is the product solving and how is that benefiting you?
Zscaler Internet Access has solved several key challenges for our organization. It ensures that all users, whether in the office or working remotely, have secure access to the internet and cloud applications without relying on complex VPNs. The platform consistently blocks malware, phishing sites, and other threats, giving our team peace of mind while browsing or using SaaS apps.
It also simplifies IT management by consolidating multiple security functions into a single cloud solution, reducing the need for maintaining on-premises hardware. The globally distributed data centers improve performance, so users experience faster and more reliable access. Overall, ZIA has made internet access safer, more consistent, and easier to manage, benefiting both our IT team and end users.
Secure, Fast, and Effortless — A Must-Have for Modern Networking Performance
What do you like best about the product?
What I like best about Zscaler Internet Access is its ability to provide enterprise-grade security without slowing down users, regardless of where they are working. The zero-trust approach and cloud-native architecture make managing access and policies extremely simple, while the real-time threat protection and detailed analytics give complete confidence that our network and users are safe. It’s rare to find a solution that balances security, performance, and ease of use so well.
What do you dislike about the product?
Honestly, there’s very little to dislike about Zscaler Internet Access. If I had to mention one thing, it would be that initial policy fine-tuning can take a little time, especially in complex environments with multiple user groups and applications. Once the policies are set, though, everything runs smoothly, and the platform practically manages itself.
What problems is the product solving and how is that benefiting you?
Zscaler Internet Access solves the problem of securing internet traffic across a distributed workforce without relying on traditional VPNs or on-premises appliances. It protects users from malware, phishing, and risky websites in real time, while also giving full visibility and control over applications and web traffic. This has benefited us by reducing security incidents, simplifying network management, and improving user productivity, since employees can work safely from anywhere without slowdowns or complicated setups.
Strong Cloud Security with Some Performance Hiccups
What do you like best about the product?
its robust security, which is delivered from the cloud to protect users from threats anywhere. Other top benefits include a seamless and fast user experience, as it improves performance by avoiding traditional backhauling
What do you dislike about the product?
Occasional performance issues, such as slow internet speeds and connection drops. Other common criticisms are the complex setup and steep learning curve, potential costs being high
What problems is the product solving and how is that benefiting you?
Solves problems with legacy security by providing secure, cloud-based access for a distributed workforce, protecting against cyber threats and data loss, and simplifying IT operations
Strong Protection from Risky Sites, but Whitelisting Process Needs Improvement
What do you like best about the product?
Zscaler protect the company from tricky and risky web sites that can introduce risk into the company assets. With a large database of web sites that need to be blocked and those can affect security and compliance.
What do you dislike about the product?
There is a plenty cases where is a valid bussines case that need access to a particular resource. The process of white list the page is slow and tedious that can cost the company several thousands of dollars in lost of productivity.
What problems is the product solving and how is that benefiting you?
Is trying to prevent leaking of confidential information, and block user to access un approved web sites. But the way that the product is deployed defeat his reason all the sites are blocked by default and the process to white listed a site is slow and tedious
iNTERNET
What do you like best about the product?
It is very easy to use, the strategy that was used is so much simple then other products i have discovered
What do you dislike about the product?
nothing as of yet, when i feel like something will be that needs attention, will definitely contact
What problems is the product solving and how is that benefiting you?
Firewall is something that is essential and needed for daily use, not only to protect yourself but also over the Web
User access management and threat prevention are enhanced with user-friendly controls
What is our primary use case?
My main use case for Zscaler Internet Access is preventing our endpoints such as laptops and movable endpoints which are all malware threats. Our organization uses Zscaler Internet Access for securing these critical asset resources.
I use it for securing our roaming users, to restrict web browsing to only the allowed URLs that need to be accessed on corporate laptops. Apart from that, it restricts access to any other URLs. It is very useful and has CASB security features where we can provide application controls for restricting downloads, uploads, and other functionalities within Zscaler Internet Access.
What is most valuable?
The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us.
One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access.
Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.
What needs improvement?
Improvement in Zscaler Internet Access has not presented huge challenges. The issues we face are minimal and manageable.
Zscaler Internet Access has introduced AI control for tools such as ChatGPT, providing options to restrict to text-only input without file or image uploads through CASB restriction controls. This provides users with safe search capabilities for AI tools. The segregation of AI and ML applications into a single cloud app control is very useful.
The admin console needs improvement as it loads slowly and sometimes takes two to five minutes to open. Improving admin console accessibility would be beneficial.
For how long have I used the solution?
I have been using Zscaler Internet Access for the past three and a half years.
What do I think about the stability of the solution?
Zscaler Internet Access is stable.
Which solution did I use previously and why did I switch?
Before implementing Zscaler Internet Access, we tested multiple solutions through POC evaluations. After our assessment, Zscaler Internet Access performed significantly better and was more suitable for our environment. We chose Zscaler Internet Access, and it has been working smoothly.
What other advice do I have?
My advice for others considering Zscaler Internet Access is to understand the console behavior, policy implementation, and settings before onboarding users. Once suitable organizational policies are implemented, then scaling up to 1000 or 2000 users becomes manageable. Understanding policies and use case conditions that meet your environment requirements is crucial before implementation. Implementing policies after onboarding hundreds of users can create complicated situations. I recommend exploring with one or two machines, implementing entire policies, and then onboarding additional devices. I rate Zscaler Internet Access 9 out of 10.
