I utilize Zscaler Internet Access within my organization for secure web browsing and filtering traffic from websites. It serves as one of the main security elements by securing endpoints and facilitating secure Internet connections and website access.
Zscaler Internet Access (ZIA)
Zscaler, Inc.External reviews
173 reviews
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Reliable and Secure Internet Access Solution
What do you like best about the product?
Construction is a breeze, thanks to online performance focused on seamless delivery and unobtrusive security implemented with cutting-edge methods, all displayed and managed through a user-friendly interface.
What do you dislike about the product?
During peak hours, Zscaler Internet Access lags and slows down productivity. New users may have difficulty getting the initial setup going, while training is recommended to better utilize its many features.
What problems is the product solving and how is that benefiting you?
Zscaler Internet Access increases security and performance by blocking threats, protecting data, and providing safe, seamless web access. Its cloud-based setup is scalable, easy to manage, and improves productivity while ensuring compliance with data protection policies.
Review of Zscaler Internet
What do you like best about the product?
Its fast and i dont see any down time of internet
What do you dislike about the product?
Sometimes i can see fluctuations in the internet speed
What problems is the product solving and how is that benefiting you?
Its fast and reliable, its helping me in Direct-to-Cloud Connectivity
Seamless VPN Services for internet access
What do you like best about the product?
I like how it protects acessing the browser from non-trsuted internet resources.
and its gets connect automatically on my computer as soon as i open the system and its easily connects to vpn. Customer Support is very helpful and easy to use the software.
and its gets connect automatically on my computer as soon as i open the system and its easily connects to vpn. Customer Support is very helpful and easy to use the software.
What do you dislike about the product?
sometimes there is issue connecting to vpn on with home wifi
What problems is the product solving and how is that benefiting you?
it protects my office system from all non trsusted resources so that i can browse securely.
Great learning
What do you like best about the product?
Well it's fast and smooth, also it's hassle free
What do you dislike about the product?
Sometimes it gives issue with the connectivity
What problems is the product solving and how is that benefiting you?
Well it's benefits me from getting affected from various virus
Easy to use
What do you like best about the product?
The beat thing about Zscaler Internet Access is the ease of use. My previous company had a mandate to use Zscaler and with just a mouse click it would connect without a need to enter or remember passwords.
What do you dislike about the product?
Nothing, it is very easy to use. Just a mouse click
What problems is the product solving and how is that benefiting you?
Zscaler helped me to work on the client network without actually needing me to go to client location with remote von.
Good product
What do you like best about the product?
Reconnects automatically when device restarts
No need for unnecessary reauthentication
Good UI and UX
No need for unnecessary reauthentication
Good UI and UX
What do you dislike about the product?
Sometimes it doesnt allow access to some websites even if zscaler is off because of which have to log out so as to access it(for example: chatgpt)
What problems is the product solving and how is that benefiting you?
Not allowing hacking of confidential data and creates a boundary between work and personal data thus helping to organise data efficiently
Great on office network but average on home network
What do you like best about the product?
Runs in the background automatically. Even if laptop restarts or wakes up from sleep no input is needed.
What do you dislike about the product?
On home internet, it disconnects for few seconds every half an hour
What problems is the product solving and how is that benefiting you?
Its my company vpn for secure access
Zscaler best in class for ZTNA
What do you like best about the product?
Zscaler portal is user friendly, they have 160 plus data centres across the globe.It is completely cloud native SaaS solution. No requirments of hardware for deploying zscaler
What do you dislike about the product?
more granular controls when accessing internet or private applications needs to be developed
What problems is the product solving and how is that benefiting you?
securing internet acces to employees irrespective of locations and irrespective of internet connectivity.
Monitors and secures network traffic with comprehensive insights
What is our primary use case?
What is most valuable?
The most valuable feature for me is the ability to see how my network and traffic looks with modules like analytics and insights. This provides a comprehensive view of the Internet connection usage and justifies the numbers related to cyberattacks. The SSL inspection also offers added security, facilitating the exchange of critical data.
What needs improvement?
One feature I am missing is the ability to connect automatically to internal monitoring systems. Currently, connections have to be customized, which could be made more efficient.
For how long have I used the solution?
I have been using Zscaler Internet Access for about five years.
What do I think about the stability of the solution?
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
What do I think about the scalability of the solution?
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it. I would rate it a nine out of ten in terms of scalability.
How are customer service and support?
I find customer support to be quite adequate, earning a rating of eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of Zscaler Internet Access was smooth, taking less than two hours for the first iteration.
What about the implementation team?
The implementation was carried out by an internal team consisting of one architect and two engineers, following workshops with the provider.
What was our ROI?
The return on investment from using Zscaler Internet Access is over 70%, primarily due to securing company operations effectively.
What's my experience with pricing, setup cost, and licensing?
Although Zscaler Internet Access is recognized as an expensive solution, with a cost-effectiveness rating of seven out of ten. There are no additional costs post-purchase.
What other advice do I have?
I would recommend Zscaler Internet Access due to its ease of use and deployment, with a user-friendly interface.
My overall rating for the solution is nine out of ten.
Enhanced security and connectivity with centralized data protection and comprehensive threat inspection
What is our primary use case?
In the past, I prepared a comparative stable between Zscaler and other concurrent or alternative solutions. I saw that Zscaler has a good mark in many criteria. We use Zscaler for centralized data loss prevention (DLP) for web, endpoint, and email. It also has the capacity for SD-WAN integration, threat installation, and is easy to deploy compared to other solutions.
How has it helped my organization?
Zscaler, by offering many solutions for workload and remote workforce connectivity, has improved our organization's productivity. It leverages AI for threat intelligence and malware detection, which enhances our security measures.
What is most valuable?
Zscaler offers a centralized DLP solution for web, endpoint, and email. It also provides SD-WAN integration and an inspection feature that inspects one hundred percent of traffic, ensuring it is secure and meets our connectivity needs.
What needs improvement?
There are many functionalities in Zscaler Internet Access that need improvements, such as an advanced firewall and logging capabilities to track calls.
For how long have I used the solution?
I have been using Zscaler Internet Access for one year now.
What do I think about the stability of the solution?
The stability is rated an eight out of ten.
What do I think about the scalability of the solution?
I rate the scalability of the solution as eight or nine out of ten.
How are customer service and support?
Customer service sometimes is not helpful, with long waiting times when issues arise. However, in some cases, the support team is faster and satisfactory.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Before using Zscaler Internet Access, we used another solution, which secured us with a gateway.
How was the initial setup?
I'd rate the setup nine out of ten. It is a relatively easy setup process.
What was our ROI?
We have seen measurable benefits, such as improvements in security measures and productivity. However, experiences with customer service have been mixed.
What's my experience with pricing, setup cost, and licensing?
Compared to other solutions, Zscaler Internet Access is higher in cost.
What other advice do I have?
Based on my experience, I recommend Zscaler Internet Access.
I'd rate the solution nine out of ten.
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